Ausstattung der Unterkunft

Bewertungen von Holiday Inn Golden Mile, an IHG Hotel

4 out of 5
Holiday Inn Golden Mile, an IHG Hotel
50 Nathan Road Tsim Sha Tsui, Kowloon

Bewertungen

8,6

Hervorragend

446 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
405 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
87 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
34 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Bianka

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Metrostation fast vor der Tür, öffentlicher Bus vom/zum Flughafen (A21) fast vor der Tür, zu Fuß schnell am Hafen. Für einen Kurzaufenthalt zu empfehlen. Das erste Zimmer im 17. Stock (Aussicht auf gegenüberliegende Rückwand der Nachbarn) hat leider sehr muffelig gerochen (alle haben Teppichboden - bei der Luftfeuchtigkeit leider häufig ein Problem). Ich konnte dann in den 12. Stock wechseln - das Zimmer war ok. Schiebetür zur Toilette direkt neben dem Bett - bei 2 Personen eher unangenehm. Einrichtung ok (wie in allen „low Budget Hotels“) - für Hongkong durchaus gut. Frühstück habe ich nicht genutzt - erschien mir zu teuer (40€). Am Dach ist ein kleiner Pool (ohne Aussicht).
Aufenthalt von 2 Nächten im März 2024
Antwort von Carlos Souza General Manager am 3. Apr. 2024
Dear valued guest,Thank you for taking the time to provide us with your feedback regarding your recent stay. We appreciate your comments and are glad to hear that you found our hotel's location to be convenient, with easy access to the metro station and airport bus. We understand the importance of a good location for our guests' convenience.We're pleased to hear that you found the furnishings to be acceptable. We strive to provide a comfortable and pleasant stay for all our guests.Warmest regardsCarlos SouzaGeneral Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Gerhard Aicher, General Manager am 3. Feb. 2020
Many thanks for taking the time to post your review and scores here, and for choosing us as your hotel here in Hong Kong. I'm delighted that you enjoyed your stay so much, and it was an absolute pleasure to host you. On behalf of my entire team, we all hope to have the privilege of welcoming you back the next time you are in the city. Warmest regards.

8/10 – Gut

Pat, Stuttgart

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Das Hotel liegt super zentral an der Nathan Road. Zimmer sind groß und sauber, leider aber auch schon in die Jahre gekommen. Frühstück mit großer Auswahl. Personal ist freundlich. Das Hotel sollte mal wieder renoviert werden, aber allgemein empfehlenswert.
Aufenthalt von 6 Nächten im Januar 2020
Antwort von Gerhard Aicher, General Manager am 17. Jan. 2020
Please forgive my response to you here in English, but I wanted to take this opportunity to thank you for sharing your feedback and scores and indeed also for choosing my hotel for your stay in Hong Kong. It's great to know that you enjoyed your time with us overall, and that our location in particular served you well. I was also pleased to see my team come in for a special mention for the service they delivered, as well as that you enjoyed your breakfast experience with us. With regard to your comments on your room, I am pleased that you found our accommodation to be clean and spacious, although I also note your specific feedback for improvements. Rest assured, we remain committed to constantly investing in the hotel, and are currently in the process of renovating and upgrading further floors of rooms and suites, in addition to those already completed, and I do hope to one day have the pleasure of welcoming you back so that you might have the opportunity to experience one for yourself. It was a privilege to host you, and on behalf of the entire team, we hope to see you again soon. Warmest regards.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Gerhard Aicher, General Manager am 6. Jan. 2020
Thank you for taking the time to post your scores, and for choosing us as your hotel here in Hong Kong. I know that you have a wide choice here in the city, and your custom is greatly valued and appreciated. On behalf of my entire team, we all hope to welcome you back the next time you are in the city. Warmest regards from us all here at the Holiday Inn Golden Mile.

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay despite demonstrations and protests going on in this part of HK Good and friendly staff - but luck to get upgraded as the normal standard room are very old and not comfortable - a must to go for superior rooms
Aufenthalt von 5 Nächten im Oktober 2019
Antwort von Gerhard Aicher, General Manager am 1. Nov. 2019
I was absolutely delighted to come across your review here, and wanted to thank you for awarding us with the highest score available to you – it really is very much appreciated. It is great to know that you enjoyed your stay with us so much, and also that your room met with your approval. Of course, I was also thrilled to see my team receive a special mention for the friendly service they delivered, so thank you for your kind words and positive feedback in this regard. In response to your comment about the ongoing protests in the city, I was reassured to hear that your stay was not too affected, and although the current situation is not directly impacting upon our hotel, the safety and security of all our guests will always remain our priority. On behalf of everyone here at the Holiday Inn Golden Mile, it was a privilege to host you, and it would be a pleasure to welcome you back the next time you find yourself in Hong Kong. Warmest regards.

8/10 – Gut

Claus R.

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mitten im Geschehen❣️
Gute Hotel im Zentrum von Kowloon, alles kann von dort zu Fuß erreicht werden. U- Bahn Stationen vor der Tür, perfekt
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Gerhard Aicher, General Manager am 15. Okt. 2019
Please forgive my response to you in English, but I wanted to take this opportunity to thank you for sharing your review here with me. I was delighted to read that our privileged location served you well for your trip, and I hope that you enjoyed exploring the very best that our vibrant neighbourhood has to offer. On behalf of everyone here at the hotel, it was a privilege to host you and it would be a pleasure to one day welcome you back. Warmest regards.

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ein wenug in die Jahre gekommen, aber alles ordentlich und sauber.
Aufenthalt von 2 Nächten im August 2019
Antwort von Gerhard Aicher, General Manager am 2. Sept. 2019
Please forgive my response to you here in English, but I wanted to take this opportunity to thank you for sharing your review here, and for choosing to stay at my hotel for your trip to Hong Kong. I was pleased to read that you enjoyed your stay with us overall, and also that your room met with your approval. On behalf of us all here at the hotel, it was a privilege to host you, and it would be a pleasure to one day welcome you back. Warmest regards.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Stadtsightseeing
Die Stadt ist mega. Der Zustand der Hotelzimmer naja... wirk ein wenig schmuddelig im Gegensatz zur Reception/ Eingang und Frühstücksraum sowie Bar. dies war super und die Möglichkeit nach dem Auschecken spöter zurück zu kommen und beim Fitnessbereich zu duschen.
Aufenthalt von 4 Nächten im Mai 2019
Antwort von Gerhard Aicher, General Manager am 9. Juni 2019
Please do forgive my response to you here in English, but I wanted to say thank you for taking the time to post your review and scores, and for this valuable chance to respond. Whilst it is of course great to know that you enjoyed our central location, and that you also appreciated the services and facilities of our fitness centre to freshen up before your travels – it is clear that we fell short of your expectations in regard to your accommodation, and for that, please do accept my sincere apologies. We remain committed to constantly investing in the hotel, and have just completed the full renovation of four floors of rooms and suites to add to the ones already completed. These works will continue in earnest next year, and are all part of an ongoing programme to ensure that we deliver the very best guest experience we possibly can. It was indeed a pleasure to host you and it would be a pleasure and a privilege to welcome you back, hopefully to experience one of our new room products! Thank you once again for choosing us and warmest regards from us all here at The Holiday Inn Golden Mile.

10/10 – Hervorragend

robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super area - sehr zentral - shopping - mir - airport express - all facilities available
Aufenthalt von 3 Nächten im Mai 2019
Antwort von Gerhard Aicher, General Manager am 6. Juni 2019
Please do forgive my response to you here in English, but I wanted to take this opportunity to say thank you for posting your review and scores and for this valuable opportunity to respond. I am so pleased that you had a good stay, and I very much appreciate you awarding us maximum scores for your stay. It was a pleasure to host you and it would be a pleasure and a privilege to welcome you back. Warmest regards from us all here at The Holiday Inn Golden Mile.

10/10 – Hervorragend

robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lotion is everything - great place - easy access to everything
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Gerhard Aicher, General Manager am 29. Mai 2019
Thank you for posting your review here, and for choosing us as your hotel in Hong Kong. It is wonderful to know that our location served you well, and I do hope that you had a great time in the city and enjoyed exploring our vibrant neighbourhood. It was a pleasure to have you stay with us, and it would be a pleasure and a privilege to welcome you back the next time you are here. Warmest regards from Hong Kong.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage ist perfekt MRT direkt gegenüber. Was mich so schön ist, es gibt wenig Sitz Möglichkeit in der Lobby und keine Umkleiden um sich für den Weiterflug frisch zu machen
Aufenthalt von 2 Nächten im März 2019
Antwort von Gerhard Aicher, General Manager am 18. März 2019
Please do forgive my response to you here in English, but I wanted to say thank you for posting your review and for choosing us here in Hong Kong. It is good to know that you enjoyed our location, and thank you for the feedback you provided us on our lobby and that you would have valued changing facilities in advance of your flight. You would have been most welcome to us the showers and locker rooms of the spa and gym though, so perhaps that's worth bearing in mind if we ever have the pleasure of welcoming you back. Thank you once again for choosing us and warmest regards from myself and the whole team.

10/10 – Hervorragend

Janine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein paar Tage Hongkong ....
Wir hatten die Möglichkeit auf ein Upgrade, was ein grosser Vorteil war. Super Frühstück in der Executive Lounge. Zudem haben wir die Lage sehr geschätzt. Wir werden gerne wieder dort logieren.
Aufenthalt von 3 Nächten im November 2018
Antwort von Gerhard Aicher, General Manager am 27. Nov. 2018
Please do forgive my response to you here in English, but I wanted to say thank you for awarding us maximum scores for your stay and for your kind words and positive feedback. It was a pleasure to host you and it would be a pleasure and a privilege to welcome you back. Warmest regards from us all here at The Holiday Inn Golden Mile.

6/10 – Okay

Werner, München

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
geht zu wie auf dem Bahnhof Reperaturarbeiten von 10 Uhr bis 19 Uhr, man galubt man ist beim Zahnarzt
Aufenthalt von 2 Nächten im November 2018
Antwort von Gerhard Aicher, General Manager am 20. Nov. 2018
Please do forgive my response to you here in English, but I wanted to take this opportunity to thank you for choosing us here in Hong Kong and for taking the time to post your review. It was a pleasure to have you stay with us and it would be a pleasure to welcome you back. Warmest regards.

6/10 – Okay

Francis, Vancouver

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The propert is old and aging. The “renovation” is superficial and thus the bathroom fixture are old and not working. The beds are old and mattress are sacking like a fish net. The electric central control is small and indication lights are almost invisible in the dark
Aufenthalt von 18 Nächten im April 2024
Antwort von Carlos Souza General Manager am 20. Mai 2024
I'm sorry to hear about your experience. We take your feedback seriously and will address these issues with our maintenance and housekeeping teams. We are committed to providing a comfortable and enjoyable stay for all our guests, and your comments will help us improve the quality of our accommodations. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to better serve you in the future.Warmest regards,Carlos SouzaGeneral Manager

8/10 – Gut

Mang Fung

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Carlos Souza General Manager am 3. Mai 2024
Thank you for rating us 4 out of 5 for excellence! We appreciate your feedback and are committed to continually improving to ensure an even better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an enjoyable stay.

8/10 – Gut

Apiwat

Aufenthalt von 3 Nächten im April 2024
Antwort von Carlos Souza General Manager am 13. Mai 2024
Thank you for rating us 4 out of 5 for excellence! We appreciate your feedback and are committed to continually improving to ensure an even better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with more enjoyable stay.

6/10 – Okay

??

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager Carlos Souza am 21. Apr. 2024
Your feedback is valuable to us as we continuously strive to improve our services and exceed our guests' expectations. We appreciate your comments and will use them to enhance the overall guest experience at our hotel.Once again, thank you for sharing your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better staying experience.Best regards,Carlos SouzaGeneral Manager

8/10 – Gut

Kenneth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Definitely a safe fun area, busy, lots to do.
Aufenthalt von 1 Nacht im März 2024
Antwort von Carlos Souza General Manager am 8. Apr. 2024
We're glad to hear that you enjoyed the area around the Holiday Inn Golden Mile in Hong Kong! Being located in a safe and lively neighborhood certainly adds to the overall experience for our guests. With plenty of activities and attractions nearby, there is always something to do and explore. We hope you had a memorable time discovering all that the area has to offer. Thank you for sharing your positive feedback, and we hope to welcome you back in the future for another enjoyable stay.Best regards,Carlos Souza General Manager

10/10 – Hervorragend

Myla

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Good
Aufenthalt von 2 Nächten im März 2024
Antwort von Carlos Souza General Manager am 29. März 2024
It is great to hear that we have served you well during your trip in Hong Kong. On behalf of us all here at the Holiday Inn Golden Mile, we very much hope to have the pleasure and privilege of welcoming you back very very soon. Warmest regardsCarlos SouzaGeneral Manager

6/10 – Okay

toshimitsu

Aufenthalt von 1 Nacht im März 2024
Antwort von Carlos Souza General Manager am 29. März 2024
Thank you for choosing us for your stay in Hong Kong. Your custom at our hotel is very much appreciated. I hope to have the pleasure and privilege of welcoming you again soon. We hope you will visit us again the next time you find yourself in Hong Kong. Warmest regards, Carlos SouzaGeneral Manager

10/10 – Hervorragend

Roman

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect location in TST
Perfectly located hotel in the heart of TST. Easy walkable to shopping area, public transport and food outlets.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Carlos Souza General Manager am 1. März 2024
Thank you for choosing to stay with us and sharing your wonderful feedback. We are pleased to hear that you found our location to be perfectly situated in the heart of TST, offering easy access to shopping malls, public transportation, and a wide selection of restaurants which made your stay enjoyable. We hope to have the pleasure of welcoming you back to our hotel on your next visit.

8/10 – Gut

MAKOTO

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Carlos Souza General Manager am 29. Feb. 2024
Thank you for awarding us eight out of ten score for your recent stay at our hotel. We look forward to having you again in the near future!

10/10 – Hervorragend

kilnam

Mit der Familie gereist
뷰가 정말 안좋았어요
침사추이 역 바로 앞이라 유동성면에선 최고 전망이 충칭따샤 마주보고 있어 뷰는 정말 꽝이었습니다 오래된충칭따샤 뷰 생각하세요
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Carlos Souza General Manager am 18. Feb. 2024
I apologize for any inconvenience caused by the view from your room facing Tsim Sha Tsui Station. While being located near the station offers convenience for transportation, it may result in a less desirable view. We appreciate your feedback regarding this matter.Please be assured that we continuously strive to improve our guests' experience, and we take your feedback seriously. We will consider your comments regarding the view when evaluating and making any necessary changes to enhance the overall guest experience.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Warmest Regards,Carlos SouzaGeneral Manager

10/10 – Hervorragend

JANG SUN

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager - Carlos Souza am 18. Feb. 2024
Thank you for awarding us the perfect ten out of ten score for your staying experience in this occasion. We look forward to hosting you again the next time you visit Hong Kong!Warmest Regards,Carlos Souza General Manager

8/10 – Gut

vanessa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and hotel with small kids
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 15. Feb. 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel, especially when traveling with small children. We understand the importance of a convenient location, and we're glad that our hotel's location worked well for you and your family.We strive to provide a welcoming and accommodating environment for families, and we're delighted that you found our hotel suitable for your needs. If there's anything specific that made your stay with your kids enjoyable, please let us know so that we can continue to enhance our services and amenities for families.Thank you once again for your kind words. We hope to have the pleasure of hosting you and your family again in the future. If you have any further questions or requests, please feel free to reach out to us. Safe travels!Warmest regards, Carlos Souza General Manager

10/10 – Hervorragend

Ma. Isabel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Stay!
We had a great stay!The room was spacious and clean, service was great. The location was near MTR, shops and restaurants. Traveling around HK was easier.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Carlos Souza General Manager am 13. Feb. 2024
I'm glad to hear that you had a great stay! It's wonderful that you found the room spacious and clean, and that the service provided was excellent. The convenient location near the MTR, shops, and restaurants made it even easier for you to explore Hong Kong and enjoy your travels. Thank you for sharing your positive feedback, and if you have any other questions or need further assistance, feel free to let me know.Warmest Regards,Carlos SouzaGeneral Manager

8/10 – Gut

Seong Woo

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 9. Feb. 2024
Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 – Hervorragend

WooRam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
친절한 직원 분들과 정말 편리한 위치의 호텔입니다.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Carlos Souza General Manager am 5. Feb. 2024
Thank you for taking the time to share your positive feedback about convenient location and friendly staff on your recent stay at our hotel. We are glad that our location made your stay more convenient and our staff left a positive impression on you with their friendly and helpful demeanor. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.

10/10 – Hervorragend

Judy, Canton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were all efficient and friendly. All the staff knows basic English, so questions and instructions are effectively answered. Rooms are comfortable and breakfast buffet excellent.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 31. Jan. 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and enjoyed various aspects of your stay. Creating a comfortable and relaxing environment for our guests is important to us, and we are glad that we could meet your expectations in this regard. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 – Hervorragend

tomoyuki

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Carlos Souza General Manager am 27. Jan. 2024
Thank you for taking the time to post your review here on our website, and indeed for this valuable opportunity to respond. It is exceptionally good to see that our performance has met with your expectations on your visit, and we have achieved the maximum score! Please know that your custom is very valued, and look forward to having the pleasure and the privilege of welcoming you back in the not too distant future. Warmest regards Carlos SouzaGeneral Manager

8/10 – Gut

PATRICK

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 26. Jan. 2024
Thank you for choosing our hotel and taking the time to give rating on your recent stay. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Andy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
進出方便
地點進出方便,附近環境感覺安全。
Aufenthalt von 4 Nächten im Januar 2024
Antwort von 總經理 蘇嘉洛 am 20. Jan. 2024
很高興你感到我們酒店地點進出方便,環境安全。期待您再次的造訪!總經理蘇嘉洛

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 20. Jan. 2024
We are very glad to see that you have found your experience with us pleasant and excellent. We look forward to having the chance to host you again, hope to see you again the next time you visit Hong Kong.Warmest Regards,Carlos SouzaGeneral Manager

6/10 – Okay

Burkland

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 14 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 19. Jan. 2024
Thank you for choosing our hotel and taking the time to provide positive review on your recent stay at our hotel. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Kazuya

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Carlos Souza General Manager am 17. Jan. 2024
Thank you for taking the time to provide positive feedback and rating on your recent stay at our hotel. We are thrilled to hear that you had an excellent experience during your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 – Hervorragend

Cliff

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 3. Feb. 2024
Thank you for your kind remarks and high score for your staying experience with us.We look forward to hosting you again the next time you visit Hong Kong!Best Regards,Carlos SouzaGeneral Manager

8/10 – Gut

Chan Goo, Seoul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Good for price
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Carlos Souza General Manager am 14. Jan. 2024
We are very glad to know that you are satisfied with our pricing. We look forward to having you again with us the next time your visit Hong Kong!Warmest Regards,Carlos SouzaGeneral Manager

10/10 – Hervorragend

Wen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
遇到的服務人員都非常友善,服務很好!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von 總經理 蘇嘉洛 am 13. Jan. 2024
感謝您對我們酒店的服務人員給予的服務的讚賞!我們很高興聽到您在酒店遇到的服務人員都非常友善,提供了優質的服務。我們的團隊致力於為每一位客人提供溫暖和熱情的服務體驗。您對他們辛勤工作的肯定將是最好的鼓勵。再次感謝您選擇我們的酒店,期待下次再為您服務!總經理蘇嘉洛

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Location is good, but very old hotel.
Location is quite good. But its condition isn’t good. Building itself is very old and can’t open the windows. So the air condition is pretty bad without the air conditioner.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 12. Jan. 2024
Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your comment about the location while also acknowledging your concerns regarding the condition of the building and the air conditioning. We will review your feedback and ensure that our cooling systems are functioning optimally to provide a comfortable atmosphere within the rooms. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

8/10 – Gut

Imbi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 11. Jan. 2024
Thank you for choosing our hotel and sharing your review on your recent stay at our hotel. We look forward to welcoming you back in the future.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 12. Jan. 2024
Thank you for choosing our hotel and sharing your review on your recent stay at our hotel. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Christine yun hung

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 11. Jan. 2024
Thank you for choosing our hotel and sharing your review on recent stay at our hotel. We look forward to welcoming you back in the future.

4/10 – Schlecht

Sophia

Mit einer Gruppe gereist
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Carlos Souza General Manager am 9. Jan. 2024
Thank you for choosing our hotel as your accommodation choice, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your future stays or if you have any further suggestions, please feel free to reach out to us.

10/10 – Hervorragend

Koon Kiong, Singapore

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Carlos Souza General Manager am 9. Jan. 2024
Thank you for taking the time to provide feedback on your recent stay at our hotel. We are glad to hear that our hotel was in good location which met your expectations and contributed to a positive experience during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 – Hervorragend

Lance, Newport Beach

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location, location, location! Subway line around the corner allows for easy access to all of HK.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Carlos Souza General Manager am 9. Jan. 2024
Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your comment about our hotel's location and the proximity to the subway line has provided you with convenient transportation options, allowing guests to navigate Hong Kong easily. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

8/10 – Gut

Kinjal

Mit der Familie gereist
Great hotel if you adjust your expectations!!
Aufenthalt von 10 Nächten im Dezember 2023
Antwort von Carlos Souza General Manager am 8. Jan. 2024
Thank you for your feedback! We appreciate your understanding that adjusting expectations can contribute to a great experience at our hotel. We strive to provide a comfortable and enjoyable stay for all our guests. If there are any specific areas where we can improve, we would love to hear your suggestions. We value your custom and hope to have the opportunity to exceed your expectations in the future. Thank you for choosing our hotel!Warmest Regards,Carlos Souza General Manager

8/10 – Gut

Joseph

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Overall, our time at the hotel was awesome. Checking in and out was a breeze, and the price was totally fair. The location was spot on - literally beside the station, making it super convenient. The hotel had that fresh, new vibe, and our room was squeaky clean and looked brand new. They nailed the custom setup we were expecting. The only hiccups were the spoons and glasses, which weren't cleaned properly, and the room being a bit too chilly with no way to adjust it. But honestly, besides those minor things, everything else was great. We had a blast and would totally come back!
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Carlos Souza General Manager am 8. Jan. 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome time at our hotel. We pride ourselves on providing a seamless check-in and check-out experience, and we're glad to know that it was a breeze for you. We sincerely apologize for the hiccups you experienced with the cleanliness of the spoons and glasses. We appreciate your feedback and will address this issue with our housekeeping team to ensure it doesn't happen again. We also apologize for the room being a bit chilly without an adjustable temperature. We'll look into this matter to provide better comfort for our guests in the future.However, we're delighted to hear that these minor issues didn't overshadow the overall great experience you had. We're thrilled that you had a blast, and we would be absolutely thrilled to welcome you back in the future. Thank you for choosing our hotel, and we look forward to providing you with an even better stay next time!Warmest Regards,Carlos SouzaGeneral Manager

8/10 – Gut

Sheridan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very central hotel. Great for a family of 5.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Carlos Souza General Manager am 25. Dez. 2023
Thank you for your feedback! We're delighted to hear that our hotel's central location is convenient for your family of 5. We aim to provide comfortable accommodations for families, and we're glad we could meet your expectations.If you have any specific suggestions or requests to further enhance your experience or accommodate your family's needs, please feel free to let us know. We appreciate your support and hope to have the opportunity to welcome you and your family back in the future.Warmest Regards,Carlos SouzaGeneral Manager

10/10 – Hervorragend

Anne Marie S

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Carlos Souza General Manager am 23. Dez. 2023
Thank you for sharing with us your generous review. We are so very glad to hear that you have enjoyed your stay at Holiday Inn golden mile.Warmest Regards,Carlos SouzaGeneral Manager

8/10 – Gut

Tommy

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
This hotel is convenient but hotel room looks old and not upgraded especially the toilets still using the old conventional with 2 separate hot and cold turning knob where I feels it is too outdated. I also feels that it will be wasting water as nobody will bother to turn off 2 separate knobs. It should be upgraded to 1 lever tap with mixing cold and hot together which is easier to access instead of turning it.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Carlos Souza General Manager am 19. Dez. 2023
Thank you for taking the time to provide us feedback on your recent stay at our hotel. We apologies for the inconvenience you experienced during your stay. We understand your concerns regarding our dated room and amenities while we are constantly working on improving our property and guest experience, and your comments will be taken into consideration for our future upgrades and renovations. We value your feedback and want to assure you that we are committed to providing a pleasant and enjoyable stay for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Warmest regards, Carlos Souza General Manager