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Bewertungen von Gateway, Marco Polo Hotel

4 out of 5
Gateway, Marco Polo Hotel
13 Harbour City Canton Road, Tsim Sha Tsui, Kowloon

Bewertungen

8,8

Hervorragend

504 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
380 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
75 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
20 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location- easy access to star ferry and Harbour city shopping
Aufenthalt von 3 Nächten im September 2019
Antwort von Gateway Hotel am 19. Sept. 2019
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service

8/10 – Gut

Michael, Zürich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel an guter Lage
Das Hotel ist nicht im Zentrum jedoch kommt man gut vom Flughafen mit dem Airport Express (bis Kowloon) und dann mit dem Shuttle bis Gateway sehr schnell hin. Die Lobby ist schlicht gehalten und für Personen die nicht gerne viele Menschen um sich haben wollen, perfekt. Das Zimmer ist sauber und es hat ein echt gutes Badezimmer, jedoch zu wenig Licht. Das Bett ist sehr bequem und die Zimmerkarte ist NFC basierend also nur berühren und drin ist man. Sehr gut geeignet wenn man gerne seine Ruhe hat.

8/10 – Gut

denali, Frankfurt am Main, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel an der Canton Road
Hotel direkt an der Canton-Road gelegen. Shopping-Enthusiasten werden sich an der Vielzahl der Markengeschäfte rund um das Hotel erfreuen. Falls man mal keine Ambitionen zum Shoppen bzw. Sightseeing hat, lässt sich der Swimmingpool des nahegelegenden Marco-Polo-Hotels mit benutzen - fußläufig in 5 Minuten zu erreichen. Im Zimmer steht auch ein Kühlschrank zur Verfügung, in dem sich auch "eigene" Getränke aufbewahren lassen. Zudem werden täglich frische Früchte bereitgestellt. MTR-Station bzw. Waterfront fußläufig in kurzer Zeit, 5 bis 6 Minuten, zu erreichen.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Yuhong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place for the price.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Albert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Kazuhisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hard to find but good location and space, price
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Gerhard Aicher Area General Manager am 24. Mai 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

??

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Gerhard Aicher Area General Manager am 8. Mai 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Gut

Lai Mui, Milpitas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The floor in front of the bathroom area is uneven. Every thing else was good during the. Stay. Professional staffs. Easy check in and out.
Aufenthalt von 2 Nächten im April 2024
Antwort von Gerhard Aicher Area General Manager am 22. Apr. 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Hongkong Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Okay

Suet Ming

Aufenthalt von 3 Nächten im April 2024
Antwort von Gerhard Aicher Area General Manager am 8. Mai 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Kotchanipar

Aufenthalt von 3 Nächten im April 2024
Antwort von Gerhard Aicher Area General Manager am 7. Mai 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Kotchanipar

Gut: Sauberkeit
Aufenthalt von 4 Nächten im April 2024
Antwort von Gerhard Aicher Area General Manager am 15. Apr. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Hyunjung

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
교통이 편리하고 시설들이 깨끗하며, 조식이 다양하고 좋습니다. 뷰는 방마다 다를듯하지만 , 제가 있었던 방은 홍콩섬이 보이는 뷰라.. 나름 괜찮았어요. 하버시티안 시티수퍼도 가깝고 체크아웃후에 택시도 잡아주시고 좋은 서비스 받았습니다.
Aufenthalt von 2 Nächten im April 2024
Antwort von Gerhard Aicher Area General Manager am 8. Apr. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Chan

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient
Aufenthalt von 1 Nacht im März 2024
Antwort von Gerhard Aicher Area General Manager am 5. Apr. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Gut

Marjorie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im März 2024
Antwort von Gerhard Aicher Area General Manager am 5. Apr. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Patrick, Cherokee

Aufenthalt von 2 Nächten im März 2024
Antwort von Gerhard Aicher Area General Manager am 17. Apr. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Okay

Kah Ling

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Staff of hotel are not friendly and not flexible with things.
Aufenthalt von 2 Nächten im März 2024
Antwort von Gerhard Aicher Area General Manager am 19. März 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment has been well received.We are sincerely sorry for the experience you had and our service is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Gut

Tsz Ying

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Gerhard Aicher Area General Manager am 19. März 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Hidekazu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gerhard Aicher Area General Manager am 7. März 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 – Schlecht

Chun man

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
房間殘舊，配套落後！
Aufenthalt von 1 Nacht im Februar 2024
Antwort von 區域總經理 魏嘉興 am 1. März 2024
尊敬的貴賓: 感謝 閣下入住及能抽空分享於港威酒店的住宿體驗。 關於房間的配套問題為閣下帶來不便，我們深表歉意。 有關問題已經提交至有關部門並作出詳細檢討。 正是您的寶貴意見幫助我們不斷改進細節，提升服務品質。在此，我代表本酒店管理層和全體員工對您表示由衷的感謝。 期待您再次下榻港威酒店。區域總經理 魏嘉興 謹啟

10/10 – Hervorragend

JOCELYN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great experience
Cleanliness superb Friendly staff
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Gerhard Aicher Area General Manager am 27. Feb. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Kim

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
위치 미쳤네.가격대비 퀄리티 굿.
이렇게 좋은위치에 가성비 좋은 호텔이라니! 특히나 잠이 너무 잘오고 편안했어요. 직원분들도 친절하고요.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Gerhard Aicher Area General Manager am 22. Feb. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Arunee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice renovated hotel, right in the middle of the shopping center. Nice and polite staff, especially in the club lounge. Clean and quiet. Free bottled water every day of our stay. Surely will come back and recommend it to everyone.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Gerhard Aicher Area General Manager am 14. Feb. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Ya li

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 9. Feb. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Okay

Erickson

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Great location as always! Room aircon is weak and needs servicing, bathroom exhaust not working, coffee maker not working other than that everything is good.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 9. Feb. 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Gateway Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Man NA miko

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 30. Jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Okay

Feaby

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 30. Jan. 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 – Hervorragend

mei ngor veronica

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 30. Jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

2/10 – Ungenügend

YAN

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 21. März 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

8/10 – Gut

yao hua

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 30. Jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

SOO HAENG

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 18. Jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

thammarat

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 18. Jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Gut

Hoiying

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Gerhard Aicher Area General Manager am 30. Jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Rooms need decoration upgrade..
I booked & confirmed 2 x double beds and received 1 king size bed on check-in. Room had a large water stain on the wallpaper by the TV, one of the bins still had rubbish in it from the previous guests and the bed sheets and blanket look like they were not replaced. Room is dark. If you're looking for a hotel with no fuss and cheap then this is it. I won't stay at this one again. I guess people stay here because of location only.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gerhard Aicher Area General Manager am 12. Jan. 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

8/10 – Gut

CHUNG PAN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Gerhard Aicher Area General Manager am 3. Jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Gerhard Aicher Area General Manager am 28. Dez. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Gut

TOMOE

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Gerhard Aicher Area General Manager am 28. Dez. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Gut

Pornthep, Bangkok

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Gerhard Aicher Area General Manager am 20. Dez. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Okay

Makiko

Antwort von Gerhard Aicher Area General Manager am 9. Feb. 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 – Hervorragend

Raphael

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Gerhard Aicher Area General Manager am 15. Dez. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

shimizu

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Gerhard Aicher Area General Manager am 15. Dez. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

2/10 – Ungenügend

IN I

Aufenthalt von 1 Nacht im November 2023
Antwort von Gerhard Aicher Area General Manager am 5. Dez. 2023
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 – Hervorragend

Pei Hsin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Gerhard Aicher Area General Manager am 27. Nov. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Fanny

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im November 2023
Antwort von Gerhard Aicher Area General Manager am 27. Nov. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 – Schlecht

CHUNG POON

Aufenthalt von 2 Nächten im November 2023
Antwort von Gerhard Aicher Area General Manager am 27. Nov. 2023
Dear Valuable Guest, Thank you for taking the time to share your experience with us. Your comments have been well received. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 – Hervorragend

Ya li

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Gerhard Aicher Area General Manager am 16. Nov. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Gerhard Aicher Area General Manager am 13. Nov. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Gut

Jose Mari

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel in Hong Kong
Been staying here everytime in Hong Kong. Close to everything but rooms are a little but old already.
Aufenthalt von 3 Nächten im November 2023
Antwort von Gerhard Aicher Area General Manager am 13. Nov. 2023
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Gateway Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Hervorragend

yeonhui

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
숙소 좋아요! 침사추이 a1출구에서 3분? 이면 도착해요- 찾아가기도 쉽고 친절하고 숙소 컨디션도 좋고 조식도 좋아요! 전체적으로 만족스러운 숙소였습니다 ㅎ 히버시티랑도 바로 연결되서 편의시설 이용에도 좋았어요 ㅎ 다음에도 홍콩에 간다면 재방문할 의사 있어요
Aufenthalt von 3 Nächten im November 2023
Antwort von Gerhard Aicher Area General Manager am 7. Nov. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong