8/10 – Gut
Kevin Steven
Mit dem Partner gereist
30. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The employees of the hotel are very friendly, there is nothing that went about their helpful attitude and there kindness.
There are several things i have to mention which makes the different to give 5 stars:
Invoices at the poolbar were wrong calculated several times, had to advice them to correct it.
The prices are always written without the 10 percent service and the 7 percent goverment tax.
For me as a guest its to unvisible, i want to see the endprices, in this case it seems they wanna hide the real costs from the guests.
Air condition went defect at our honey moon trip. If your going to check this in a cyclus every month or something, this wouldnt happen.
In thailand its legal to consum weed. When you went into the rooms and also outside you can smell the whole time the weed. For me as a non drug taker its not funny to smell this everytime and it disturbs me. I recommend to make a spot for the weedsmokers beside the hot spots.
The massage was not lasting 1 hour as it says, only 50 mins.
In general there are several different speaking employees , so you will find someone talking with in your language.
They tried to compense the misstakes but dont accept everything, first they try to only give a small gifts for bigger misstakes.
On the homepage they promise for the honeymoon suit with pictures with drinks and roses. We only get roses...nothing else. Bit dissappointing....
Overall the hotel is very nice, but lot of improvements should be taken in future
Kevin Steven
Aufenthalt von 7 Nächten im April 2024
