Dear Elke,Thank you so much for your kind words. We're thrilled to hear that you found our slice of paradise to be the perfect spot for a peaceful getaway. Our dedicated SAiiLanders strive to provide not just excellent service, but also delicious culinary experiences that make your stay memorable. It's heartwarming to know that you're considering a return, and we eagerly await the opportunity to welcome you back to SAii Phi Phi Island Village for another heavenly experience.SAii for now,Wanlob HasalemSAii GURU

Lieber Dominik,Vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Erfahrungen bei SAii Resorts zu teilen. Es freut uns zu hören, dass Sie mit Ihrer renovierten Gardenvilla und dem Preis-Leistungs-Verhältnis unserer Massagen zufrieden waren. Dass Sie die Schönheit und Weitläufigkeit unserer Anlage schätzen, bedeutet uns viel.Wir bedauern jedoch zu hören, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Die Erfahrung bei Check-in und Check-out sollte reibungslos und persönlich sein, und es tut uns leid, dass wir in diesem Bereich den Eindruck einer Massenabfertigung hinterlassen haben.Die von Ihnen angesprochenen Punkte bezüglich der Liegen am Strand und der Servicequalität an der Bar, insbesondere bei Ihrer Bestellung eines Whiskey Sours, nehmen wir sehr ernst. Wir streben danach, allen unseren Gästen erstklassigen Service zu bieten, und werden die genannten Probleme umgehend angehen.Ebenso bedauern wir, dass das Fitnessstudio und dessen Sauberkeit nicht unseren Standards entsprachen. Wir werden sicherstellen, dass sowohl die Ausstattung als auch die Sauberkeit unserer Einrichtungen verbessert werden.Wir nehmen Ihr Feedback zur Kenntnis und sehen es als Chance, unsere Dienstleistungen und Einrichtungen zu verbessern, um sicherzustellen, dass wir die Erwartungen unserer Gäste erfüllen und übertreffen. Ihr Hinweis, dass wir eher einem guten 4-Sterne-Hotel entsprechen, ist für uns ein wichtiger Ansporn, unsere Standards zu überprüfen und zu erhöhen.Wir hoffen, Sie geben uns die Möglichkeit, Sie in Zukunft erneut willkommen zu heißen und Ihnen einen Aufenthalt zu bieten, der all Ihre Erwartungen erfüllt und übertrifft.SAii for now,Wanlob HasalemSAii GURU

Hallo Nadja,Vielen herzlichen Dank für Ihre lobenden Worte und dafür, dass Sie Ihren "perfekten Aufenthalt" bei SAii Phi Phi Island Village mit uns teilen. Es ist für uns eine große Freude zu wissen, dass wir Ihre Erwartungen übertreffen konnten.In der Welt von SAii bemühen wir uns stets darum, unseren Gästen – den InSAiiders – außergewöhnliche und herzliche Erlebnisse zu bieten, die im Einklang mit unserer Liebe zur lokalen Kultur und unserem Engagement für Nachhaltigkeit stehen.Ihr positives Feedback ist eine wunderbare Bestätigung unserer Arbeit und inspiriert uns, weiterhin unvergessliche Erlebnisse zu schaffen. Wir können es kaum erwarten, Sie bald wieder bei uns begrüßen zu dürfen, um gemeinsam weitere perfekte Momente zu erleben.SAii for now,Wanlob HasalemSAii GURU

Lieber Shanchivan,Vielen Dank für Ihr positives Feedback zu unserem Hotel. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.SAii für jetzt,Wanlob HasalemSAii GURU

Dear RalfThank you so much for choosing SAii Phi Phi island Village for your stay. Guest feedback is essential in our efforts to improve and shows us where our priorities should be. We really appreciate the time invested in letting us know your opinion and we look forward to your next stay with us.Kind regards,Chao TreenawongGeneral Manager

Dear GeorgeAll of us at SAii Phi Phi Island Village, thank you for passing on useful comments. We're very glad you had a great experience with amazing hosting and experience. We appreciate your feedback. Hope to see you again in our 'paradise' on Phi Phi Island. Sawasdee Khrap!SincerelyChao TreenawongGeneral Manager

Dear DanielTHANK you so much for staying with us, having a great time and sharing your experiences online. Your enjoyment of our hotel makes us feel like doing our job is really worth while. You had a great holiday. We are happy! Thank you. Sawadsee Khrap! Until the next we greet you in 'Paradise!' –SincerelyChao TreenawongGeneral Manager

Liebe Katharina, Grüße aus dem SAii Phi Phi Island Village. Vielen Dank für Ihre freundliche Bewertung. Wir hoffen, Sie in Zukunft wieder begrüßen zu dürfen. Aufrichtig, Wanlob Hasalem Duty Manager.

Herzlichen Dank Harold fuer Ihr nettes Kommentar, wir haben uns sehr gefreut ueber Ihr Aufenthalt und hoffen dass Sie in "normalen" Zeiten nochmals zurueck kommen, wenn mann auch eine schoene Boattour machen kann um Phi Phi vom Wasser zu sehen. Mit freundlichen Gruessen, Karin Jongman Resort Manager

Danke sehr Lieber Gast, wir haben uns sehr über Ihre Rückmeldung gefreut. Toll dass es schoen war. Bis zum nächsten Mal! Mit freundlichen Grüßen, Karin Jongman Resort Manager

Thank you for the great rating, we are pleased to see that you enjoyed your stay with us and even made the effort to write about it. Best regards, Karin Jongman Resort Manager

Dear Guest, I am sorry you did not enjoy your stay with us. It would have been interesting to receive your comments so we could learn what you experienced to make you feel this way. Best regards, Karin Jongman Resort Manager

Thank you Grace for letting us know your feedback. We appreciate the feedback and will discuss this internally for improvement. Kind regards, Karin Jongman Resort manager

Dear Guest, what a pleasure to receive your 10 out of 10 rating. Thank you so much for letting us know that you would come back. Best regards, Karin Jongman Resort Manager

Danke fuer Ihr tolles Feedback, wir freuen uns dass Sie so einen angenehmen Aufenthalt bei uns hatten und sich auch noch die Muehe gegeben haben um darueber zu schreiben. Herzlichen Dank! Mit freundlichen Gruessen, Karin Jongman Resort Manager

Herzlichen Dank fuer Ihr nettes Kommentar. Ich freue mich dass Sie einen schoenen Aufenthalt hatten und gesehen haben wieviel Muehe wir machen um weiniger Abfahl und Plastik zu produzieren. Es ist schade dass Sie unseren Chef nicht getroffen haben waehrend Ihres Aufenthaltes, er haette sich gefreut um das vegetarische Essen fuer Sie vor zu bereiten. Mit freundlichen Gruessen, Karin Jongman Resort Manager

Sehr geehrter Gast, wir freuen uns dass Sie Ihren Aufenthalt bei uns genossen haben, in der ruhige Lage von Phi Phi. Herzlichen Dank fuer Ihre nette Nachricht.

Dear Guest, thank you for letting us know that you enjoyed your stay with us. We appreciate the feedback. Kind regards, Karin Jongman Resort Manager

Sehr geehrter Gast, toll dass Sie einen angenehmen Aufenthalt bei uns hatten und dass Sie gemerckt haben das wir da sind um einen Service zu bieten. Wir freuen uns auf Ihren naechsten Besuch. Mit freundlichen Gruessen,

Dear valued guest, Thank you so much for taking the time to share your review with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay at the hotel and all other facilities that were there for you to enjoy, in and around the hotel. Thank you for your feedback. It means a lot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager.

Dear Value Guest, Warm greetings and thank you for having chosen Phi Phi Island Village Beach Resort as the hotel of choice for your recent stay. I appreciate you taking the time to review your experiences with us. I am delighted to hear that you liked our resort environment. Our aim is to do our best to make our guest leave the resort with good memories. However, please accept my sincerest apologies for the areas where you feel we fell short. We look forward to welcoming you back in the very near future. With best regards, General Manager.

Dear valued guest, Thank you so much for taking the time to share your review with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay at the hotel and all other facilities that were there for you to enjoy, in and around the hotel. Thank you for your feedback. It means a lot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager.

Dear valued guest, Thank you so much for taking the time to share your review with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay at the hotel and all other facilities that were there for you to enjoy, in and around the hotel. Thank you for your feedback. It means a lot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager.

Dear valued guest, thank you so much for taking the time to share your reviews with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay. It is always important for us to know that you left the hotel with a positive experience. We appreciate your feedback. It helps us to improve our services to all our guests so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager

Dear valued guest, Thank you so much for taking the time to share your review with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay at the hotel and all other facilities that were there for you to enjoy, in and around the hotel. Your feedback means a lot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager.

Dear valued guest, Thank you so much for taking the time to share your review with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay at the hotel and all other facilities that were there for you to enjoy, in and around the hotel. Your feedback means a lot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager.

Dear valued guest, thank you so much for sharing your review with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay and all other facilities that were there for you to enjoy, in and around the resort. Your feedback means allot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward seeing you again in the near future. With best regards, General Manager.

Dear valued guest, thank you so much for sharing your review with us re your stay here at Phi Phi Island Village Beach Resort. I am happy to read that you enjoyed your stay at the hotel and all other facilities that there was for you to enjoy, in and around the resort. However, I would like you to know that the one or two things mentioned by you will be rectified asap. There is always place for improvement. We take your feedback very seriously as it assists us to improve our services to all our guests, so thank you once again. Our aim is really to want our guests to return home with a positive experience. We would love to see you again in the near future. With best regards, General Manager

Dear valued guest, thank you so much for your review shared with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay with us and all other facilities that were there for you to enjoy, in and around the resort. Your feedback means allot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward to seeing you again in the near future. With best regards, General Manager,

Dear valued guest, thank you so much for your review re your stay here at Phi Phi Island Village Beach Resort. I am so happy to know that you enjoyed your stay with us and everything else about it. Thank you once again for your feedback, much appreciated. Hoping to see you again in the near future. With best regards, General Manager

Dear Valued guest, thank you for your review shared with us re your stay here at Phi Phi Island Village Beach Resort. I am happy to know that you as a family enjoyed your stay with us but also sorry to hear about the third bed that was not to size. I would like to apologize for any inconvenience you had re this matter. The issue around the free transport is unfortunately not in our hands to control as the resort itself does not have long tail boats. They all belong to the local boat owners on the islnd. We make use of them to try and assist the local boat owners as it is their only source of an income. We really appreciate your feedback as it helps us to improve our services to all our guests, so thank you once again. We would honestly like to see you again in the near future. With best regards, General Manager

Dear Anonymous, Thank you for your recent review. Many guests agree with you that we do have a pleasant place to relax with 70 acres of landscaped gardens, secluded beaches and ample restaurants and bars to choose from also we have already begun the relocation process of the felines and kittens in resort to new homes for the health and wellbeing of our guests and for the safety of the animals too. We look forward to seeing you again soon. Regards, Chao Treenawong, General Manager

Estimado Daniel Edward,Muchas gracias por tu comentario positivo. Nos alegra saber que todo estuvo muy bien coordinado durante tu estancia. Tu satisfacción es nuestra prioridad y esperamos tener el placer de recibirte nuevamente en SAii Phi Phi Island Village.SAii for now,Wanlob HasalemSAii GURU

Dear Kamilla,Thank you for taking the time to share your experience at SAii Phi Phi Island Village. We deeply regret that your stay did not meet your expectations, and we sincerely apologize for the discomfort and inconvenience you experienced regarding the presence of insects and wildlife.At SAii, we are committed to providing our InSAiiders with a serene and comfortable environment, and clearly, we did not achieve this for you. We understand the importance of maintaining a balance with our natural surroundings while ensuring the comfort and safety of our guests. We take your concerns about room isolation and the effectiveness of our pest control measures seriously and will be reviewing our protocols and facilities to address these issues promptly.We regret that the offered room change did not meet your needs and understand your decision to leave early. We are reviewing our policies regarding guest compensation in situations like this to better align with guest expectations and the level of hospitality we aim to provide.Your feedback is invaluable to us, and we are truly sorry that we fell short of delivering the relaxing experience you anticipated. We hope to have the opportunity in the future to regain your trust and demonstrate the high standards of guest comfort and satisfaction that SAii Phi Phi Island Village is known for.Thank you again for your candid feedback.SAii for now,Wanlob HasalemSAii GURU

Dear Yaren,Thank you for taking the time to share your detailed feedback regarding your recent stay at SAii Phi Phi Island Village. We're glad to hear that you enjoyed our rooms and beach, but deeply regret that your checkout experience was not only disappointing but distressing.The issues you encountered with your bill are concerning and absolutely not reflective of the high standards of integrity and transparency we strive to uphold. We sincerely apologize for the errors in your billing and the unacceptable way in which it was initially handled by our staff. Resorting to threats of involving security is not in line with our values, and we are addressing this behavior immediately to ensure it does not happen again.Please rest assured that we are taking your feedback seriously and are conducting a thorough review of our billing processes to correct these failures and prevent future occurrences. Our goal is to ensure that all charges are transparent and accurate, and that all our guests feel safe and respected when resolving any issues.Your experience serves as a critical reminder of our need to continually train our staff and improve our systems. We are committed to making the necessary changes to regain the trust of our guests and ensure that our service is worthy of the five-star standard we claim.We understand if you choose not to return, but we sincerely hope to have another opportunity to restore your faith in our hotel. If there’s anything further we can do to assist you, please do not hesitate to contact us directly.Thank you again for your vigilance and for bringing these issues to our attention.SAii for now,Wanlob HasalemSAii GURU

Dear Ryan,Thank you for choosing SAii Phi Phi Island Village for your honeymoon and for sharing such a delightful review! We are thrilled to hear that your stay was nothing short of amazing. It sounds like your arrival and check-in experience set a fantastic tone for your visit, and we're glad that our SAii Village app enhanced your experience by adding convenience and comfort to your stay.It's wonderful to know that the Deluxe Garden King Villa provided a cool and comfortable retreat, and that you found our resort's amenities, including the pools and food, to your liking. We strive to ensure that every guest, especially our InSAiiders like yourself, enjoys a seamless and enjoyable experience, and it's heartwarming to hear such positive feedback about our staff's politeness and friendliness.We appreciate your recommendation and are delighted that you and your wife are already considering a return visit. We look forward to welcoming you back to SAii Phi Phi Island Village, where we hope to make your next stay even more memorable.SAii for now,Wanlob HasalemSAii GURU

Dear Kimberley,Thank you for your feedback about your stay at SAii Phi Phi Island Village. We're delighted to hear that you loved the traditional huts and found your stay peaceful. It’s great that these aspects of our resort provided you with a serene experience.We appreciate your comments regarding the condition of the fun pool. The safety and comfort of our guests are our top priorities, and we take your observation about the missing tiles and sharp edges very seriously. Rest assured, we will address these issues promptly to ensure a safer and more enjoyable environment for all our guests.Thank you once again for helping us improve our services. We hope to have the pleasure of welcoming you back, providing not only a peaceful but also a perfectly safe and comfortable experience.SAii for now,Wanlob HasalemSAii GURU

Dear Elizabeth,Thank you for sharing your wonderful experience at SAii Phi Phi Island Village! It’s heartwarming to hear that you enjoyed your stay in our Beach Deluxe King Bungalow with its unique indoor and outdoor connecting showers. Cleanliness is a priority for us, and we're glad it enhanced your stay.We're thrilled that you had a fantastic diving adventure and found our dive masters to be wonderful. It’s always our pleasure to share the beauty of the island’s marine life with our InSAiiders.We look forward to welcoming you back for more memorable experiences and fun-filled adventures in our little paradise. Remember, at SAii, we're always here to ensure every moment is memorable!SAii for now,Wanlob HasalemSAii GURU

Dear gagandeep,Thank you for sharing your feedback with us. We appreciate your insights regarding the challenge of low tide and its impact on accessing the resort during certain times.We understand that the fluctuation of tides can present inconvenience, especially during check-in and check-out times. We apologize for any inconvenience this may have caused during your stay.Your feedback is valuable to us as we continuously strive to improve our guests' experiences. We will take your comments into consideration as we work towards providing more seamless arrangements for arrivals and departures during low tide periods.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.SAii for now,Wanlob HasalemSAii GURU

Dear Ron,Thank you for sharing your thoughts on your stay at SAii Phi Phi Island Village. We're glad to hear that you found our beach beautiful, but we apologize for the inconvenience regarding the availability of chairs around the pool. We understand how important it is for our guests to relax comfortably by the pool, and we regret any disappointment this may have caused.Your feedback is invaluable to us as it helps identify areas where we can improve. We will take immediate steps to address the issue with poolside seating to ensure a more enjoyable and relaxing experience for all our guests in the future.We hope to have the opportunity to welcome you back, providing a stay that fully meets your expectations and allows you to enjoy every aspect of our resort to the fullest.SAii for now,Wanlob HasalemSAii GURU

Dear NORITERU,Thank you for sharing your experience with your family at SAii Phi Phi Island Village. We're delighted to hear that our service warm and thoughtful and that the quality of your stay was high, making for a wonderful experience. Our team strives to create a welcoming and memorable environment for every guest, and knowing we've made a positive impact on your family's vacation is truly rewarding.We're thrilled that you would like to come back again. We look forward to welcoming your family back to SAii Phi Phi Island Village for another delightful stay.SAii for now,Wanlob HasalemSAii GURU

Dear Yohsuke,Thank you for your concise and positive feedback on your stay at SAii Phi Phi Island Village. We're thrilled to hear that everything was to your satisfaction. Our team is dedicated to ensuring every InSAiider has a memorable and enjoyable experience, and it's great to know we met this goal for you. We look forward to the opportunity to welcome you back for another stay in the future! SAii for now, Wanlob Hasalem SAii GURU

Querida Zaira,Gracias por compartir tus impresiones sobre tu estancia en SAii Phi Phi Island Village. Sentimos que la experiencia no haya cumplido completamente con tus expectativas en relación con el valor. Nos esforzamos por ofrecer una experiencia excepcional que justifique el precio, incluyendo nuestro entorno único, instalaciones de primera calidad, y un servicio atento y personalizado de nuestros SAiiLanders.Agradecemos tus comentarios, ya que nos brindan la oportunidad de evaluar y mejorar continuamente nuestros servicios y ofertas. Si decides visitarnos de nuevo, esperamos tener la oportunidad de superar tus expectativas y mostrar el verdadero valor de una estancia en SAii.SAii for now,Wanlob HasalemSAii GURU

Dear Matthew,Thank you for sharing your incredible experience at SAii Phi Phi Island Village. We are thrilled to hear that we are among the best places you have ever been. Our dedicated SAiiLanders take great pride in making each guest's stay memorable, and it's rewarding to know that the hotel and beach left such a positive impression on you.We look forward to welcoming you back for another unforgettable visit. Until then, we wish you many more beautiful adventures.SAii for now,Wanlob HasalemSAii GURU