Außen-Whirlpool

Bewertungen von Hörgsland cottages

Hörgsland cottages
Hörgsland 1, Kirkjubaejarklaustur, PRESTBAKKI

Bewertungen

7,8

Gut

36 von insgesamt 109 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
34 von insgesamt 109 Gästebewertungen haben eine Bewertung von 8 - Gut" "
30 von insgesamt 109 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 109 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 109 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

7,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Simon

Aufenthalt von 3 Nächten im Mai 2024
Antwort von k am 25. Mai 2024
Dear Simon,Thank you for your review! We appreciate your stay with us and we are glad to hear you liked it and enjoyed it. We'd be happy to be your hosts again in the future, you are always welcome!Kindly,Klimentina

8/10 – Gut

Nicole

Mit der Familie gereist
Gut: Sauberkeit
Ich hatte aufgrund anderer Bewertungen weniger erwartet, aber es war völlig in Ordnung. Das Cottage war sauber, es hat nicht gemüffelt. Ok, es ist etwas in die Jahre gekommen und man muss alle Heizungen voll aufdrehen, damit es warm ist, aber uns hat es zwei Nächte gute Unterkunft geboten und wir waren froh, dass wir in einem Cottage waren. Das Wetter war gestern echt mies. So hatten wir mehr Raum und konnten uns bestens versorgen. In einem Guesthouse-Zimmer wäre uns vermutlich die Decke auf den Kopf gefallen. In der Ecke von Island ist es recht einsam. Würde es daher wieder buchen.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Igor S. am 13. Okt. 2023
Dear Nicole,We really do appreciate your review!We're delighted to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback, as it helps us to improve our performances and to deliver a high standard of service for future guests.best regards,

8/10 – Gut

Nadine

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Die kleinen Häuschen sind schön und ruhig gelegen, der Check in war unkompliziert. Parkplatz neben dem Haus ist vorhanden, TV und gutes Internet ebenso. Von allen Unterkünften auf Island (bisher 4) war dies die Sauberste. Zudem war alles in noch neuerem Zustand und noch nicht so abgewohnt. Die Küche hatte genug Ausstattung (Töpfe, Pfanne, Toaster, …). Einzige Kritikpunkte sind die dünnen Matratzen und dass das Haus aufgrund der Bauweise laut knarrt, wenn man rumläuft. Wenn schon jmd schläft, kann dies störend sein. Ich kann diese Unterkunft dennoch empfehlen.
Aufenthalt von 3 Nächten im August 2023
Antwort von Mihail am 1. Sept. 2023
Dear Leonardo, Thank you for sharing your feedback with us. We appreciate your review and are glad to hear that you had a decent experience. Your comments are valuable to us as we continually strive to improve our services. We hope to have the pleasure of hosting you again in the future.

6/10 – Okay

Lydia

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Die Unterkunft ist in Ordnung für eine Nacht, aber nicht schön und teilweise ziemlich abgenutzt.
Antwort von Apolonia am 25. Aug. 2023
Thank you for you comment. We take all reviews very seriously, your feedback will help us improve for our next guest or your next visit. We look forward to seeing you again next time you decide to stay with us. Best and warmest wishes from our team.

6/10 – Okay

Tanja

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Ausstattung
Insgesamt war die Hütte in Ordnung. An sich war es auch sauber. Nur die Dusche ist renovierungsbedürftig, wenigstens ein neuer Duschvorhang müsste sein, der hat sichtlich genug mitgemacht. Es war unten auch leider etwas frisch. Auch dass die Klimaanlage nonstop lief und nicht bedienbar war, war nicht optimal. Außerdem war das Geländer bei der Terrasse kaputt oder nie richtig befestigt worden. Außerdem gab es KEINEN Whirlpool bzw. war dieser nicht nutzbar, so wie im Inserat angegeben.
Antwort von Ivana am 12. März 2023
Dear Tanja,Thank you so much for your review and comments. We are pleased that you were happy with your stay overall. We strive to provide the best experience to our guests and we appreciate all the remarks. Most of all thank you for staying with us. We hope that we are able to welcome you back in the future. We wish you many safe travels :)

6/10 – Okay

Carolin

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Eigentlich nette, einfache Hütten - und schön beheizt. Unsere war schon etwas abgewohnt und auch nicht übermäßig saube. Aber es gab eine kleine Pantryküche mit Kühlschrank, Wasserkocher, Toaster und Bettwäsche und Handtücher inkl. 8 Personen können dort übernachten, wenn man sich dann auch immer auf den Füßen steht. Für eine Nacht aber völlig ok und dann auch vom Preis her sehr attraktiv. Es gibt auf dem Gelände auch 2 Hot Tubs, die schnell zu Fuß erreichbar sind.
Aufenthalt von 1 Nacht im August 2022

6/10 – Okay

Nicole Aylin

Mit einer Gruppe gereist
Gut: Ausstattung
Die Unterkunft ansich ist schön und mit einer tollen Aussicht aufs Land. Doch leider war der Checkin nicht gut. Es hieß die Rezeption wäre besetzt, war nicht der Fall. Bei der vor Ort angegeben Telefonnummer hat es gedauert bis jemand ran ist und dann nocheinmal bis jemand kam. Der Herr war super unfreundlich und wir konnten unsere Hütte nicht abschließen. Schlüssel steckte von außen fest und war festgefroren. Seine Aussage war ihr seit ja eh nur eine Nacht da. Haben dann während des Ausfluges noch alles im Auto gelassen. Er war super schnell weg, als wir Einwand dagegen halten wollten. Also mit dem Kundenkontakt nicht zufrieden. Unterkunft war ansich schön, die Heizungsmöglichkeiten aber nicht gut, war eher kalt und man konnte die Lüftung nicht verstellen. Die Sauberkeit war okay, das Bad erfüllt seinen Zweck allerdings die Dusche auch nicht sehr sauber. Wir waren froh nur eine Nacht da gewesen zu sein. Würde ich nicht empfehlen oder nocheinmal buchen. Der erste Eindruck zählt und der war bei uns nicht gut. Wir waren zwei junge Mädels vielleicht lag es auch daran.
Aufenthalt von 1 Nacht im Februar 2022

6/10 – Okay

Désirée

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit
Die Unterkunft war ganz ok. Ich würde sie aber nicht noch einmal buchen. Das Badzimmer war sehr alt und die Better könnten einmal erneuert werden.
Aufenthalt von 1 Nacht im September 2021

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Ausstattung mäßig, für die zugelassene Personenzahl zu klein.
Aufenthalt von 3 Nächten im August 2021

4/10 – Schlecht

Sarah

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im September 2020

10/10 – Hervorragend

Cornel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2019

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Wouldn't come again
Honestly: the best thing about the cottages is their location. And if you go as a group of 4-6 people (who know each other very well), you may have a good time together sharing a house. Nice big terrace. Very small bedrooms. Our mattress was really, really saggy. Bathroom was old and small (but at least clean, like the entire house). No proper courtains. All in all: we think there are better options for their price tag.
Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

Monica

Gut: Sauberkeit und Zustand der Unterkunft
Nice place to stay. Family of 5.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von k am 20. Mai 2024
Dear Monica,Thank you for staying with us! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Kindly,Klimentina

10/10 – Hervorragend

Lauriane

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nous avons été bien accueillies. Le chalet était joli et propre, avec tout le nécessaire pour cuisiner. Nous avions même une télévision dans le coin salon. Un séjour très agréable!
Antwort von K am 15. Mai 2024
Dear Lauriane,Thank you for staying with us! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Regards,Klimentina

10/10 – Hervorragend

Sue

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The cottage was very cozy. My family enjoyed the stay very much. The bathroom was very small though and didn't have much room for a big guy like my husband. Overall we really like the cottage!
Aufenthalt von 2 Nächten im April 2024
Antwort von K am 30. Apr. 2024
Dear Sue,Thank you for the compliments. Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Kindly,Klimentina

8/10 – Gut

Emilie

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Grand cottage, facile pour se garer et bien situé (à 10 min d'une "grande" ville). Le bois craquait pas mal avec le vent :) mais ça faisait son charme
Aufenthalt von 1 Nacht im April 2024
Antwort von Igor M. am 23. Apr. 2024
Dear Emilie,We're glad you found the cottage spacious and conveniently located! Thank you for sharing your experience with us, and we hope you made some wonderful memories during your time here. Safe travels, hope to welcome you back again in near future.

6/10 – Okay

Sdeepthi

Gut: Zustand der Unterkunft
Nice cute cottages
Aufenthalt von 1 Nacht im April 2024
Antwort von Ivy am 8. Apr. 2024
Thank you for taking the time to share your experience with us. We're pleased to hear that some aspects of your stay were positive. We apologize for any inconvenience you faced and assure you that we're actively addressing the concerns you raised. Your feedback is valuable, and we hope to make your next stay more memorable. Kind regards,

8/10 – Gut

Jack

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Very remote location with limited resources for dining and fuel. The cottage was clean, simple and adequate for our stay. The two downstairs rooms had bunk beds where the lower bed was a double mattress. It was surprisingly comfortable. These bedrooms were very, very small so there was nowhere to stow luggage apart from other common areas. The breakfast service was nice due to the lack of other options, but fairly limited. It worked fine for us.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Bisera am 18. Feb. 2024
Dear Jack, Thank you for sharing your experience with us. We're pleased to hear that you found the cottage clean, simple, and suitable for your stay. We're glad to hear that the bunk beds, particularly the double mattress on the lower bunk, provided a comfortable sleeping experience for you. We hope to have the opportunity to welcome you back in the future. Warm regards,

10/10 – Hervorragend

Wilmarie, Whitehall

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Apolonia am 21. März 2024
Dear Wilmarie, thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 – Hervorragend

Nuha

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Veliche am 9. Jan. 2024
Dear Nuha,Your review made our day! We're elated that you had a fantastic time during your stay. Providing excellent service and comfortable accommodations is our passion, and knowing we succeeded in doing so brings us immense joy. We can't wait to have you back for another extraordinary experience.

10/10 – Hervorragend

Meryl

Mit der Familie gereist
The cottage was really fun! We were a group of four adults and we all had room to spread out sleeping! The Christmas Lights on the outside were so welcoming! Thank you. It was terrific!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Marie am 7. Jan. 2024
Dear Meryl,We are happy that you enjoyed your stay and that we achieved your expectations. We do our best to provide the best experience for our guests, so it really makes our day when we read positive feedback.We hope that we will have the chance to host you again in the future.Warmest wishes,

10/10 – Hervorragend

yashika

Gut: Sauberkeit und Zustand der Unterkunft
Cute little cabin
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Apolonia am 27. Dez. 2023
Dear Yashika, thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

8/10 – Gut

Enzo

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Bella struttura particolare, unica pecca quando siamo arrivati non c'era nessuno per il check in li ho contattati telefonicamente e in autonomia ci hanno assegnato in cottage
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Stefan am 13. Dez. 2023
Thank you so much for your wonderful review. We are pleased to hear that you enjoyed your time with us. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Thank you very much for staying with us. We hope that we are able to welcome you back in the future.

10/10 – Hervorragend

Amber

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Super cute cottages.
Aufenthalt von 1 Nacht im November 2023
Antwort von Best regards, am 28. Nov. 2023
Dear Amber, thank you so much for your review! We hope to be able to host you again in the future!

8/10 – Gut

Augusto

Gut: Sauberkeit
Aufenthalt von 2 Nächten im November 2023
Antwort von Igor S. am 17. Dez. 2023
Dear Augusto,We're thrilled to hear that you had a fantastic stay with us! Thank you for choosing our property, and we hope to see you again soon! Kind regards,

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Quaint, scenic spot. Easy check in, nice views, kitchenette was well stocked and super handy.
Antwort von Marie am 14. Okt. 2023
Dear Patrick,Thank you for your wonderful review.We are happy that you enjoyed your stay and that we achieved your expectations. We do our best to provide the best experience for our guests, so it really makes our day when we read positive feedback.We hope that we will have the chance to host you again in the future.Warmest wishes,Marie

2/10 – Ungenügend

Hyosun, Bellevue

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Dirty dirty dirty dirty ac not working Dirty dirtyblood on the bed sheet Worst and dirty stay experience ever in my life Could not sleep in here
Antwort von ETX-Joelsigurdsson8 am 12. Sept. 2023
Dear Ryan,We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. Can you please explain, in detail, what happened so we can take the necessary steps to improve our service? Did you contact our staff so they could have been able to offer help and solution? Kindest regards

10/10 – Hervorragend

Bertrand

Aufenthalt von 1 Nacht im September 2023
Antwort von Ivana am 9. Sept. 2023
Dear Bertrand,Thank you for the perfect score, we appreciate it :) We hope that we are able to welcome you back in the future. We wish you many safe travels

10/10 – Hervorragend

Shelbi

Gut: Sauberkeit und Komfort des Zimmers
Nice, quiet place right off the ring road. Beautiful landscape. We were bummed to find the two hot tubs on the property completely empty. Bathroom/shower ok. Shower water did not get very warm. Still would stay here again/recommend it to friends.
Aufenthalt von 1 Nacht im September 2023
Antwort von K am 8. Sept. 2023
Dear Shelbi,Thank you for your review! Your happiness is our pleasure. We are glad you had a nice stay. We really appreciate all feedback. We hold ourselves to the highest standards and we strive to provide the best experience to our guests with our 24/7 support. You are always welcome.Best regards,Klimentina

10/10 – Hervorragend

Silvia

Aufenthalt von 1 Nacht im August 2023
Antwort von Igor S. am 29. Aug. 2023
Dear Silvia,We're thrilled to hear that you had a fantastic stay with us! Thank you for choosing our property, and we hope to see you again soon!Kindest regards,

6/10 – Okay

T

Mit einer Gruppe gereist
Ok for a one night stay
Discovered as we travelled that Iceland isn’t really renowned for accommodation. This was a one night pit stop on the usual round the island driving trip. Plus points Easy to find and get to. Check in is not where it’s shown on the email and the cabin was small and claustrophobic in the bedrooms. As others have said, plenty of posted warnings of additional charges if you fail to wash up dishes etc and the hot tubs at the front both out of use and look like they’ve been that way for a very long time. Ok for a night but expensive like the rest of the country
Aufenthalt von 1 Nacht im August 2023
Antwort von Apolonia am 26. Aug. 2023
Thank you for you comment. We take all reviews very seriously, your feedback will help us improve for our next guest or your next visit. We look forward to seeing you again next time you decide to stay with us. Best and warmest wishes from our team.

6/10 – Okay

Agustin

Mit der Familie gereist
Experiencia en cabaña sin más
Una cabaña sin grandes pretensiones. Tiene un termo de agua caliente con lo que hay que andarse con cuidad si hay mucha gente. Ojo que no se incluye el desayuno y da lugar a confusión con el hostel que si lo incluye.
Aufenthalt von 1 Nacht im August 2023
Antwort von Apolonia am 31. Aug. 2023
Dear Agustin, thank you for taking the time to review us. . We strive to provide the best experience to our guests and we very much appreciate your valuable feedback. Kindly note that breakfast is not advertised as included in the cabins on the channel. We look forward to welcome you again next time you decide to stay with us.

10/10 – Hervorragend

Céline, GENAS

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Jolis petits chalets spacieux avec au rez-de-chaussée une grande pièce avec la cuisine, le salon, la salle de bain et 2 chambres avec pour la 1 ère un lit superposé pour 2 personnes et l’autre chambre un lit à étage avec un lit double en bas et 2 lit individuel au dessus. A l’étage une mezzanine avec 2 lits simples. La literie mériterait d’être changée ainsi que les rideaux des chambres , d’époque et ne cache rien de la lumière du jour ! Petit déjeuner buffet disponible dans le bâtiment principal en supplément, celui ci manque un peu de choix par rapport au prix payé ! Très calme, très agréable
Aufenthalt von 1 Nacht im August 2023
Antwort von Ivy am 11. Aug. 2023
Dear Celine, thank you for leaving us your feedback. We are happy that you enjoyed your stay. Thank you for pointing out things we need to work on in order to improve our service. Best regards,

6/10 – Okay

Benoit

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Bon choix,des améliorations doivent être apportées
Un beau chalet. Environnement agréable. Cependant, les matelas sont vraiment à changer et des rideaux opaques devraient être installés. Quand le soleil ne se couche pas vraiment l'été et que les portes sont vitrées, pas facile de dormir.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Veliche am 6. Aug. 2023
Dear Benoit, Thank you for review on your recent stay with us. We appreciate and value your feedback. We are truly saddened to hear that the facilities did not meet your expectation. Your feedback has been passed on to our upper staff who will look into areas that you believe we can improve on to enhance our guest's experience. We do hope that we get the chance to welcome you back in the future for a more positive visit. Best wishes,

6/10 – Okay

Stéphane

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Appartement/chalet propre et spacieux, par contre les matelas sont ultra fins et ultra vieux....
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Igor M. am 4. Aug. 2023
Thank you for your review. We sincerely appreciate and value your comments on areas within our Cottages that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

10/10 – Hervorragend

Patrícia

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Igor M. am 28. Juli 2023
Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

8/10 – Gut

Cathy

Mit der Familie gereist
Gut: Sauberkeit
Mostly good
In general we enjoyed our stay but there are some areas for improvement. In Cabin 5, the shower faucets were not labeled and we could not figure out how to shower without scalding ourselves. Even after we got help from Reception it was nearly impossible to graduate to a reasonable heat level. Also since we were out and about most days, it was hard to be at the hotel at a time when the reception office was open. Their hours are not very user friendly (early mornings or late evenings would help!) And finally it would be great if each cabin had a mirror outside the bathroom given that these rooms are set up for large groups. Cabin 5 had an extra mirror while Cabin 4 did not.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Ivana am 25. Juli 2023
Dear CathyThank you so much for your review and comments. We are pleased that you had an overall good stay at our place. We strive to provide the best experience to our guests and we appreciate all the remarks as an encouragement to do better. Most of all thank you for staying with us. We hope that we are able to welcome you back in the future. We wish you many safe travels :)

10/10 – Hervorragend

Dawn

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place to stay on Southern coast of Iceland!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Klimentina am 18. Juli 2023
Dear Dawn,Dear Guest,Thank you for your review! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit
We had all basic equipments at the cottage yet the shower room definitely need some maintenance and the bath tub is not draining probably!!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Igor M. am 28. Juni 2023
Dear guest,Thanks for your review, we always tend to provide best customer service and we do appreciate your advice on what we should improve. We do hope that you already contacted o after you arrival at the property since we are also available by phone 24/7. Best and warm wishes.

8/10 – Gut

Sanh

Gut: Sauberkeit
Nice
2 rooms on 1st floor are small. No space for a small baggage. 2nd floor room is spacey but stair is small and steep. It is nice cottage located in the middle of nowhere so buy your snacks prior of arrival.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Igor S. am 25. Juni 2023
Dear Sanh,Thank you for your time and effort to express your view regarding your stay with us.We would like to express our truthful apologies for any inconvenience you've experienced. On a positive note, we really appreciate your comments on those areas that you felt we are doing right. We are always aiming to provide the highest possible experience to our guests and it is heartwarming to hear that our effort was appreciated.Best regards,

10/10 – Hervorragend

Kevin

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
June 2023
The Horgsland cottages were a great option for our family of 5. It provided a convenient and affordable basecamp for our adventures exploring the southern section of Vatnajokull National Park. We stayed in cabin 7 which was very clean and comfortable. The cabin interior was in good condition and exceeded expectations, especially after reading other reviews. The pictures very accurately reflected the cabin we stayed in. Lots of windows so it felt bright and open, yet the blackout shades worked very well at night. The kitchen had all the basics which allowed us to cook breakfast and prepare lunches to take with us each day. Wifi worked great for entertainment on personal devices at night. Only 1 channel on the TV and no streaming services available. Communication was great. I had a few last minute questions prior to arriving and Igor responded very quickly. Check-in was super quick. Plenty of parking. It was very quiet. The only negative feedback I have was that the hot tubs were not operational and didn't look like they had been for a while. They were not listed in the amenities but were in many pictures. I'd suggest adding a note to the property description calling this out. If you are looking for luxury, don't stay here. This is for people who are comfortable with no frills accommodations. Overall we were extremely happy with the cabin and would stay here again.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Apolonia am 17. Juni 2023
Dear Kevin, we are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.

6/10 – Okay

Samantha

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Old and run down.
Dont let the app photos fool you. We had cabin 1 (closest to the office). There where power sockets hanging out of the walls, nails and screws also. The microwave was missing a leg so it was very lop sided. The matreses sagged alot, it reminded me of a half circle. The shower head doesn't stay facing upwards as the bracket was broken, there is no wifi as signal is so weak you can not conect (and we were in the cabin closest to reception where it came from) the t.v didnt work either. The heating was terrible as well. There was a sign saying the temperature cant be adjusted so it was quite cold. The cabin looked to me to have been built in the early 2000s and no significant maintenance done since.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Sashko am 12. Mai 2023
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

4/10 – Schlecht

Stephen

Verbesserungswürdig: Komfort des Zimmers
The standard of the fixtures and fittings was poor. The bedding was old and tatty. The cabin needed refurbishment. Better places to stay.
Aufenthalt von 1 Nacht im März 2023
Antwort von Ivana am 2. Apr. 2023
Dear Stephen,Thank you for your review and comments. We are sorry to hear that we did not meet your expectations, but we appreciate all the remarks as an encouragement to do better. We thank you for staying with us and we hope that we are able to welcome you back in the future for a better experience. We wish you many safe travels.

8/10 – Gut

Gabriel

Aufenthalt von 2 Nächten im Februar 2023
Antwort von Maria am 20. Feb. 2023
Thank you for your review. We really appreciate it.

8/10 – Gut

emmanuel

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Igor S. am 12. Feb. 2023
Thank you for the amazing review.We are truly happy indeed to hear that you had such a wonderful experience with us.We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again.

6/10 – Okay

ALEX

Mit dem Partner gereist
Gut: Sauberkeit
The place was ok, but very expensive. Of course it's expensive because it's isolated and there aren't many options around, but even then we stayed somewhere nicer and cheaper the night before. 3 things were disappointing: -Whilst we could control the heaters in the 2 small bedrooms, and the heat was nice, we found the unit that is meant to heat the kitchen and loft area basically blows colder air than it should. They don't provide the remote and set the temperature at 22, but it felt like it was blowing cold air, not 22 temp air. We would have liked to be able to turn it off at least! Plus it was noisy too. -We had an old knackered sponge. Given how much we paid and stayed for 2 nights, a reasonable sponge would have been appreciated, not one where all the green bits have mostly gone. -The showerhead holder was broken -Pretty much no TV channels, and definitely no netflix or anything like that. So it was a good place to stay, but overpriced, and without the attention to detail.
Antwort von Ivana am 12. März 2023
Dear Alex,Thank you so much for your review and comments. We are pleased that you were happy with your stay overall. We strive to provide the best experience to our guests and we appreciate all the remarks. Most of all thank you for staying with us. We hope that we are able to welcome you back in the future. We wish you many safe travels :)

8/10 – Gut

Michelle

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

2/10 – Ungenügend

Kayci

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Dont book
The cottage had mold in the shower, the doors, the window seals. Horrible smell in the cottage. No sheets on the top bunks, dingy beds. No hot tub, no restaurant. I took photos of everything. The owners are ignoring me, no one was in the buidling for check out early cause we felt sick staying in that cottage. I even had hotels.com call the owners and they said they will review my refund request but never reached out. Never refunded. THIS PLACE IS NOT SAFE DO NOT BOOK
Aufenthalt von 2 Nächten im Dezember 2022

8/10 – Gut

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We enjoyed staying at the little cottage. The bathroom was basic, and ok. The rooms didn't allow for larger beds than 90cm, but we still enjoyed our stay there and had a good night's rest. The kitchen is small and has basic amenities.