Blick auf die Umgebung

Bewertungen von Fortune Resort, Kalimpong - Member ITC's hotel group

2.5 out of 5
Fortune Resort, Kalimpong - Member ITC's hotel group
Upper Cart Rd, Kalimpong, West Bengal

Bewertungen

9,0

Wunderbar

2 von insgesamt 4 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 4 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 4 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 4 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 4 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

10/10

Personal & Service

8,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Lain

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely place to stay
The room and washroom were spotless, and all the public rooms were very well-appointed. Heaters were always available and placed nearby. The food was delicious and nicely presented, The staff couldn't have been more helpful and friendly. Very pleased that I stayed with you. Thank you.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 17. Feb. 2024
Dear Ms. Lain, We appreciate your positive feedback regarding your stay with us. It's great to know that you found our rooms spotless, and public areas well-appointed. Ensuring our guests’ comfort with amenities such as heaters is our top priority. We're also glad that you enjoyed the food we serve. Our culinary team surely puts a lot of effort into providing our guests with a variety of delicious and well-presented meals. Your kind words about our staff are especially heartwarming. They strive to provide exceptional service, and your compliment will act as an encouragement for them to continue doing their best. We're happy that your stay with us was enjoyable. Your satisfaction is what we strive for every day. We look forward to offering these experiences to you again on your next visit.Thanks & Regards,Prasanna Ray

8/10 – Gut

Sumit

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and great staff. Property could use some upgrades
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Prasanna Ray am 5. Nov. 2023
Dear Valued Guest,Greetings !!It was a pleasure having you stay with us at Fortune Resort Kalimpong! We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was extremely pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Warm Regards,Prasanna Ray

8/10 – Gut

Karim

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Prasanna Ray am 4. Nov. 2023
Dear Valued Guest,Greetings !!It was a pleasure having you stay with us at Fortune Resort Kalimpong! We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was extremely pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Warm Regards,Prasanna Ray

10/10 – Hervorragend

Jigme

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good stay. Recommend to anybody that needs a relaxing place to stay
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Prasanna Ray am 2. Nov. 2023
Dear Valued Guest,Greetings !!It was a pleasure having you stay with us at Fortune Resort Kalimpong! We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was extremely pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Warm Regards,Prasanna Ray