Innenpool

Bewertungen von Best Western Plus Kalamazoo Suites

2.5 out of 5
Best Western Plus Kalamazoo Suites
2575 S 11th Street, Kalamazoo, MI

Bewertungen

8,0

Sehr gut

410 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
320 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
133 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
74 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
65 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Teresa

Mit einer Gruppe gereist
Loved the room and the affordability.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Teresa,We are delighted to hear you enjoyed your room and found our prices reasonable. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable stay.

8/10 – Gut

Barbara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to university
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello Barbara,We are delighted to hear that you found our hotel's proximity to the university convenient for your stay. We hope you had a pleasant time exploring the area. If you have any more feedback to share, please feel free to reach out to us directly.

10/10 – Hervorragend

Burieti

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location and customer service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Burieti,We're glad to hear you found our location favorable. Our team strives to provide excellent customer service to all guests. Should you have any further feedback, please don't hesitate to contact our management team directly. Safe travels!

4/10 – Schlecht

Jennifer

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I had a terrible experience at this hotel. Having the room next to the loudest elevator on Earth was only part of the problem. Some guests on our floor were very loud until after 4:00am. Partying, fighting, slamming doors, screaming. I called the front desk at 2:30am requesting assistance. Nothing was done. I called again at 4:00am begging for assistance. They finally quieted down after 4:15am. Needless to say I will not stay here again. The staff did nothing to ensure I had. A good experience at their establishment.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 30. Apr. 2024
Hello Jennifer,We are sorry to hear about your recent experience at our hotel. Guest comfort is our top priority, and we regret any inconvenience caused by noise disturbances. Your feedback is valuable, and we will address this issue with the team to prevent similar occurrences. Your comments will help us improve our services for all future guests.

8/10 – Gut

Peter, Kitchener

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is our favorite hotel when passing through Kalamazoo. Rooms are clean and well maintained. Staff are friendly and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Peter,We're thrilled to hear that you enjoyed your stay with us and found our rooms clean and well-maintained. Our team always strives to provide excellent service to all our guests. Your kind words will be shared with our staff to motivate them further.

10/10 – Hervorragend

Nora

Mit der Familie gereist
Nice property, great amenities, friendly staff. Amazing city!
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 20. Apr. 2024
Hello Nora,We are delighted to hear that you enjoyed our property, amenities, and friendly staff during your stay. We agree, our city is truly amazing! Should you have any further feedback or need assistance, please don't hesitate to reach out to the hotel management directly.

8/10 – Gut

Michael

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room very clean and comfortable. Suggest breakfast includes meat alternatives to only pork products - turkey sausage, for example.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 17. Apr. 2024
Hello Michael,Thank you for your feedback on our clean and comfortable rooms. We appreciate your suggestion for breakfast options and will pass it along to our team for their consideration. Your input is valuable to us in enhancing our guests' experience.

6/10 – Okay

Julie

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
There was a lot of noise at 2.30 am till 4.30 am. Although management was given notice about the need for gluten free food at breakfast , it was not catered for, not even gluten free bread. The lady on kitchen duty was helpful and made some scrambled eggs, which was nice of her. She hadnot been informed. Also a little disappointing that plates and cutlery were plastic as it is billed as a 4 star hotel. Staff were polite and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 16. Apr. 2024
Hello Julie, I apologize for the inconvenience caused by the noise disturbance during your stay. We appreciate your feedback regarding the gluten-free options and will use this to improve our services. We're glad to hear that our kitchen staff could assist with your breakfast request. Your comments on the plastic cutlery will be shared with the management team for review. Thank you for recognizing the polite and helpful nature of our staff.

10/10 – Hervorragend

Jessica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My brother and i stayed here for the weekend fir comic con and it was 10 minutes from downtown !
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 17. Apr. 2024
Hello Jessica,We are thrilled to hear that our convenient location met your needs for attending Comic Con downtown! If you have any further feedback on your stay, please feel free to reach out to our management team.

10/10 – Hervorragend

Duncan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 11. Apr. 2024
Hello Duncan,We're pleased to hear you found our hotel to your liking. Your feedback is appreciated. Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

10/10 – Hervorragend

Derek

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was nice and the bed comfortable. The shower head was substandard but other than that everything was very nice. Breakfast provided multiple options. Pool and hot tub were very good.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. März 2024
Hello Derek,We appreciate your feedback and are pleased to hear you enjoyed the room comfort and breakfast selection during your stay. Your comments regarding the shower head have been noted for our continuous improvement. We are glad you were able to take advantage of our pool and hot tub facilities. Thank you for sharing your experience with us.

2/10 – Ungenügend

Tanner

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The beds had imprints on them so you were separated in the middle because of how old and worn down they were
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. März 2024
Hello Tanner, We appreciate your feedback on the condition of our beds and apologize for any inconvenience this may have caused during your stay. We strive to continuously enhance our guests' experience and will address this matter with our team for further evaluation and improvement. Your comments are valuable to us as we aim to uphold the quality of our accommodations to meet our guests' expectations.

2/10 – Ungenügend

Linda

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
NO one at counter for check in took 20 minutes an several times ringing a dysfunctional bell before a guy showed up to wait on us very unfriendly think we woke him up from somewhere , cob webs in the room, all hotels we’ve stayed at breakfast is served from 5:30-10al this place is 7-8am , you can hear the traffic in 131 not a sound proof place
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Linda,We apologize for any inconvenience during your stay. We appreciate your feedback and will address these concerns internally. Our breakfast hours are typically from 7-8 am to accommodate all guests' schedules. Thank you for bringing these issues to our attention.

10/10 – Hervorragend

Deborah

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Have stayed there many, many times! Love the rooms! Friendly staff. Highly recommend!
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Deborah,We're thrilled to hear about your consistent positive experiences with us and your kind words about our rooms and staff! Your recommendation means a lot to us. If you have any upcoming stays planned, feel free to reach out as we'd love to welcome you back.

2/10 – Ungenügend

Rachel

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I booked a room and eventually another room for my family we had a few friends to come swim in the pool they were not overnight guest the manager on hand was very unpolite
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 22. März 2024
Hello Rachel, We apologize for any inconvenience you experienced during your stay. Our policies require all pool guests to be registered for safety and security reasons. We appreciate your understanding and hope your next visit will be more enjoyable.

10/10 – Hervorragend

Terry

My only problem was that they ran out of towels. They should have been more prepared
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 12. März 2024
Hello Terry,We apologize for the inconvenience caused by the lack of towels during your stay. We appreciate your feedback and will address this with our team to ensure better preparedness in the future. Your comments help us improve our services for all guests.

10/10 – Hervorragend

Valerie

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was convenient and affordable for our stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 6. März 2024
Hello Valerie,We are delighted to hear that you found our hotel convenient and affordable for your stay. We strive to provide excellent value for our guests. Should you have any feedback or suggestions for improvement, please feel free to reach out to us directly.

10/10 – Hervorragend

Christopher

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 6. März 2024
Hello Christopher,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Hervorragend

Barbara

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 29. Feb. 2024
Hello Barbara,We are delighted to hear you had a wonderful stay with us! We look forward to welcoming you back again soon.

8/10 – Gut

Mitchell

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello Mitchell,We appreciate you choosing our hotel for your stay. We hope to welcome you back in the future for an even better experience.

10/10 – Hervorragend

Barbara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello Barbara,We are elevated to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

6/10 – Okay

Nicole

Gut: Sauberkeit und Personal & Service
A place to sleep. It works
It was a place to sleep overnight. The elevator was the topic of conversation. We were on the 4th floor or we probably would have walked down. It was clean. The breakfast was well stocked. Syrup was restocked when it ran out
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello Nicole, Thank you for sharing your feedback with us. We are glad to hear that you found our hotel clean and enjoyed the well-stocked breakfast. We appreciate your understanding regarding the elevator situation and are glad that our team promptly restocked the breakfast items. We hope to welcome you back in the future for an even more enjoyable stay.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello Michael,We're thrilled to hear you had a fantastic stay with us! Our team looks forward to welcoming you back soon for another amazing experience.

8/10 – Gut

Nickolette

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was friendly, everything seemed clean, and room was spacious. We had a pleasant stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Nickolette,We are delighted to hear that you found our staff friendly, the hotel clean, and your room spacious during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant experience.

10/10 – Hervorragend

Yonathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 20. Feb. 2024
Hello Yonathan,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again

10/10 – Hervorragend

Cody

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was big pool was nice hot tub a little small but decent priced as well.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Cody,We're thrilled to hear you enjoyed our spacious rooms and relaxing pool area during your stay with us. Your feedback on the hot tub size is noted, and we appreciate your comments on our pricing. We hope to welcome you back for another pleasant experience soon.

10/10 – Hervorragend

Serenity, Tonawanda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was quiet with a nice indoor pool and hot tub. It was conveniently located by shopping and restaurants.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Serenity,We're glad to hear that you enjoyed our quiet property with its indoor pool and hot tub. It's great that our location near shopping and restaurants was convenient for you. We hope you had a pleasant stay and look forward to welcoming you back in the future.

10/10 – Hervorragend

PATRICK, Chicago

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Another great stay as I’ve stayed here several times when visiting family in Kalamazoo. Lena was very friendly/helpful upon check-in. Looking forward to my next visit!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 15. Feb. 2024
Hello PATRICK,Thank you for choosing to stay with us again during your visits to Kalamazoo! We truly appreciate your loyalty. We're delighted to hear that Lena provided you with friendly and helpful service during your check-in. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay for a great price
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 15. Feb. 2024
Hello Frank,Thank you for sharing your positive experience with us! We are delighted to hear that you had a great stay at our hotel and found our prices to be reasonable. We strive to provide excellent value for our guests. We appreciate your feedback and look forward to welcoming you back in the future.

6/10 – Okay

Kimberly

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Very meh
The room was clean and the bed was comfortable. However, I could not get any hot water in the shower. Also the curtains do not close all the way and there is a very bright light outside the window. For both of these reasons I would not come back.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 15. Feb. 2024
Hello Kimberly, Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found the room clean and the bed comfortable. We apologize for any inconvenience you experienced with the hot water in the shower and the curtains not closing fully. We appreciate your feedback and will address these concerns with our team. We hope to have another opportunity to welcome you back in the future.

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short but great stay!
Front staff is very friendly. Room was spacious, bed was very comfortable, loved having a fridge and microwave.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. Feb. 2024
Hello Michelle,Thank you for taking the time to share your positive experience with our friendly front staff. We're thrilled to hear that you found the room spacious and the bed comfortable. We also appreciate your feedback on the convenience of having a fridge and microwave in the room. We hope to welcome you back in the future for another comfortable stay.

10/10 – Hervorragend

neiman

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 14. Feb. 2024
Hello neiman,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Hervorragend

Valerie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. Feb. 2024
Hello Valerie,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience during your time with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back to our hotel in the near future for another fantastic stay!

10/10 – Hervorragend

Kristi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the room was clean and the bed was comfortable and hotel was quiet.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 9. Feb. 2024
Hello Kristi,Thank you for your feedback! We are delighted to hear that you found our rooms clean and the bed comfortable. As for the peaceful ambiance, we strive to provide a tranquil environment for our guests. We appreciate your kind words and hope to welcome you back soon.

10/10 – Hervorragend

Anne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was helpful and kind. It was the best experience I’ve had in a long time traveling to Michigan. I will be making my reservation here from now on. I give them the highest rating for everything. Thank you for a relaxing experience. :)
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 9. Feb. 2024
Hello Anne,Thank you so much for your kind words! We're thrilled to hear that our staff made your stay enjoyable and that you had the best experience while traveling to Michigan. It's our goal to provide helpful and kind service to all our guests. We appreciate your support and look forward to welcoming you back for your future reservations.

6/10 – Okay

Karin

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 8. Feb. 2024
Hello Karin, We appreciate you choosing our hotel for your stay with us. If you have any specific feedback about your experience, we encourage you to reach out to our hotel directly so that we can address any concerns you may have had. We value your input and hope to have the opportunity to improve upon your next visit.

10/10 – Hervorragend

Jeanne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable and convenient.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 6. Feb. 2024
Hello Jeanne,Thank you for your positive feedback! We're glad to hear that you found our hotel comfortable and convenient. We strive to create a pleasant experience for all our guests and are pleased that we met your expectations. We hope to welcome you back in the future for another great stay.

8/10 – Gut

Beckie

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice except carpet
The hotel was nice - hot tub could be hotter but the pool area is nice. The room was clean but the carpet was REALLY dirty. I spilled my cup of water and used a towel - YUK! Overall nice and Id stay again!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 3. Feb. 2024
Hello Beckie, Thank you for your feedback. We're glad you enjoyed the pool area and found the room clean. We apologize for any inconvenience caused by the condition of the carpet. We appreciate your understanding and hope to welcome you back for another pleasant stay soon.

10/10 – Hervorragend

Amber

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean, the room was nice and the staff very friendly.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Manager am 1. Feb. 2024
Hello Amber,Thank you for your positive feedback! We are delighted to hear that you found our hotel clean and enjoyed the nice room. Our staff takes pride in providing excellent service and will be thrilled to know they made a positive impression on you. We appreciate your kind words and hope to welcome you back in the future.

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 31. Jan. 2024
Hello David,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service to all our guests, and we're glad we met your expectations. If you have any further suggestions or feedback, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

4/10 – Schlecht

Brent

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 28. Jan. 2024
Hello Brent,We're sorry to hear that your experience at our hotel wasn't up to your expectations. Please feel free to reach out to us directly so we can address any specific concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to make it right for you.

10/10 – Hervorragend

Jordan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place, definitely will return
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 26. Jan. 2024
Hello Jordan,Thank you for your kind words about our hotel! We're thrilled to hear that you had a pleasant stay and that you plan on returning. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Gut

Wyatt

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 25. Jan. 2024
Hello Wyatt,We're glad to hear that you enjoyed your stay with us! If you have any specific feedback or suggestions, please feel free to reach out to us directly. We truly value your opinion and look forward to welcoming you back in the future.

10/10 – Hervorragend

Terry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best breakfast of any other hotel I've stayed in.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Manager am 23. Jan. 2024
Hello Terry,Thank you for your kind feedback regarding our breakfast. We're delighted to hear that you enjoyed it. Our team works hard to provide a delicious and satisfying start to the day for our guests. We hope to welcome you back for another fantastic breakfast in the future.

6/10 – Okay

Heaven

Mit dem Partner gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 23. Jan. 2024
Hello Heaven, We appreciate you taking the time to rate your recent stay at our hotel. Should you have any specific feedback or concerns about your experience, we kindly encourage you to reach out to us directly. We value all guest feedback and aim to continuously improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 – Gut

Melissa

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Manager am 17. Jan. 2024
Hello Melissa, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 – Gut

Rhonda Kaye

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Room suite was set up comfortably. Livingroom outlet/lamp not working and kitchen light missing fixture. Lobby floors were wet and slippery. Handicapped access was not shoveled or plowed well. Staff was friendly and helpful. On my return to list of places to stay! Thank you
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 17. Jan. 2024
Hello Rhonda Kaye, Thank you for choosing to stay with us and for taking the time to provide feedback. We appreciate your kind words about our comfortable room suite and friendly staff. We apologize for any inconvenience caused by the issues you encountered and have taken note of your concerns for improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 – Hervorragend

AnnMarie

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 17. Jan. 2024
Hello AnnMarie,We are delighted to hear that you had a wonderful stay with us! It was our pleasure to provide you with exceptional service and accommodations. Should you have any further feedback or need any assistance, please do not hesitate to reach out to us directly. We hope to welcome you back for another fantastic stay in the future.

10/10 – Hervorragend

Frank

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 13. Jan. 2024
Hello Frank,Thank you for choosing our hotel for your stay! Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Again thank you so much, waiting to serve you again!

6/10 – Okay

Melissa

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Manager am 10. Jan. 2024
Hello Melissa,We apologize if there were any areas where we fell short of your expectations during your stay. Next time, please feel free to reach out to our team directly so that we have the opportunity to address any issues you may have encountered. We hope to have another chance to provide you with a better experience in the future.