Rezeption

Bewertungen von Anara Airport Hotel

3.5 out of 5
Anara Airport Hotel
Jl.Terminal 3 International Mezzanine Fl, Tangerang, Banten

Bewertungen

9,0

Wunderbar

317 von insgesamt 530 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
153 von insgesamt 530 Gästebewertungen haben eine Bewertung von 8 - Gut" "
42 von insgesamt 530 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 530 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 530 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Thorsten

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I asked for free BUS service from Terminal 3 to terminal 2. As an answer from the front desk I just receive expensive taxi prices. That's not ok. When the guest directly asks for the airports free BUS service between the different terminals, there is also one BUS where you pay 5.000 IDR (less costs) then the front office team should agree and help the customer. I can understand that it is easier to take a taxi, but the prices are quite higher. Let the customer finally decide, which way he / she will make use of. Thank you.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Van am 19. Jan. 2024
Warmest regard from Anara.. Dear Thorsten, we are delighted that you have spent your time to review & rated us for our better service in the future. Thank you & we do apologize for any inconvenienced matter during your stay, we are awaiting for your next visit and do not hesitate to request anything that we could might be provide. Stay healthy & have a good day

10/10 – Hervorragend

Dario

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location for a Stopover at the airport. Directly at Terminal 3. Staff was extremely nice and helpful
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Van am 14. Nov. 2023
Warmest greeting from Anara, Thank you Dario for sharing your stay experience & we are delighted to know that the facilities are affordable price have exceeded your expecation. We are commited to deliver our best service to our guests and to be family friendly hotel in Airport area. Again, thankful for your great recommendation and we are looking forward to welcome you back very soon

10/10 – Hervorragend

Xabat

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect place for one night at the airport. The breakfast was excellent
Aufenthalt von 1 Nacht im September 2023
Antwort von Van am 25. Sept. 2023
Warmest regard from Anara.. Dear Xabat, we are delighted that you have spent your time to review & rated us for our better service in the future. Thank you & we do apologize for any inconvenienced matter during your stay, we are awaiting for your next visit and do not hesitate to request anything that we could might be provide. Stay healthy & have a good day

10/10 – Hervorragend

Jürgen

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Van am 20. Juni 2023
Warmest greeting from Anara,Thank you Jürgen for sharing your stay experience & we are delighted to know that the facilities are affordable price have exceeded your expecation. We are commited to deliver our best service to our guests and to be family friendly hotel in Airport area. Again, thankful for your great recommendation and we are looking forward to welcome you back very soon!

8/10 – Gut

Anja

Gut: Sauberkeit, Personal & Service und Ausstattung
Gut gelegenes Stopp over Hotel, direkt im Internationalen Terminal 3. Gute Ausstattung üppiges Frühstück, leider war der Toaster kaputt.
Aufenthalt von 1 Nacht im April 2023
Antwort von Van am 20. Mai 2023
Warmest regard from Anara.. Dear Anja, we are delighted that you have spent your time to review & rated us for our better service in the future. Thank you & we do apologize for any inconvenienced matter during your stay, we are awaiting for your next visit and do not hesitate to request anything that we could might be provide. Stay health & have a good day.

8/10 – Gut

Malte, Tinglev

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
für 4 Stunden alles ok
Aufenthalt von 1 Nacht im April 2023
Antwort von Van am 8. Apr. 2023
Warm greeting from Anara,Thankyou Malte for share the experienced during your stayed with us & giving us the best rate for this. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better.

6/10 – Okay

Stéphane

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was too noisy, not good isolation
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Anthony

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I am a frequent stayer at the Anara Hotel. It is conveniently located inside terminal 3 of Soekarno-Hatta International Airport. As a frequent traveler, it is important for me to have comfortable and convenient hotel stays, especially since my connecting flight from Jakarta usually departs around midnight. Anara has a clean and modern design. Their lobby is spacious and well-lit and has a warm and welcoming atmosphere. The hotel’s check-in process is smooth and efficient, thanks to their friendly, accommodating, and professional staff. I always find their rooms to be clean, comfortable, and well-appointed with amenities expected of a good hotel. The bed is soft and inviting, and the linens were fresh and crisp. The room is also equipped with a flat-screen TV, a work desk, and complimentary Wi-Fi, which made it easy to stay connected and productive during my stay.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

wahib

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is up to date and their showers and rooms are outstanding
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Fukuda

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I was not sure how to get to this hotel from Terminal 3 so you should explain the way in Expedia.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Joseph, North Little Rock

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient, right priced. Nice spa service before a long flight.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Geoffrey

Mit der Familie gereist
Perfect airport hotel. Staff was excellent
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Fernando, PANORAMA CITY

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its inside the airport and very convenient if your flight is early morning . vert accommodating
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Emma

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Kenji

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Riana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s convenient, clean, and the staff were really nice and friendly. I love the variety of food for breakfast. I will coming back when I need to stay layover.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

James

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Craig

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 – Hervorragend

Carol

Gut: Ausstattung und Zustand der Unterkunft
Convenient and well maintainrd
Aufenthalt von 1 Nacht im März 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

4/10 – Schlecht

KATSUYUKI

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My flight landing time is expected at 23:30, so I informed the hotel in advance my late check in, it would be at 0:30. However the hotel receptionist told me on the phone that the latest check in was by 23:00 ! How it comes at the capital international airport hotel ! Finally the receptionist said “we could ACCEPT this time.”
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fast and easy to get to from arrival.
Aufenthalt von 1 Nacht im März 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 – Hervorragend

Mario

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed here twice. Very convenient while having a layover in Jakarta without leaving terminal 3. Good price and clean too.
Aufenthalt von 1 Nacht im März 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 – Hervorragend

KOOK HYUNG, Los Angeles

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy check in and quiet place.
Aufenthalt von 1 Nacht im März 2024
Antwort von Van am 13. März 2024
Dear KOOK HYUNG, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 – Hervorragend

Matthew

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Carol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

6/10 – Okay

Kenji

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Ian

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 – Hervorragend

Agnes

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, comfortable and conveniently located: best place to stay when catching an early flight. More signage is definitely needed inside the airports terminals to find it.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Van am 13. März 2024
Dear Agnes,Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

6/10 – Okay

Alan

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

RAPHAEL

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

8/10 – Gut

David

Easy access from airport. Very good customer service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Van am 13. März 2024
Dear David, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 – Hervorragend

Sipeng

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property should have more clear instructions at the international arrival hall to instruct guests on how to get to the hotel. Other than that, great service, great area, great room
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Van am 13. März 2024
Dear Sipeng, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

8/10 – Gut

Hiroyuki

Gut: Zustand der Unterkunft
到着後すぐに休めた環境と翌日の国内線への移動もスムーズで助かりました。
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

6/10 – Okay

KASUYA

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

adoram

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to the airport, just walk to the check-in counter in about 3-5 minutes
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Van am 15. Feb. 2024
Dear adoram,Thank you for sharing your experience & it is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 – Hervorragend

Han Ay

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

4/10 – Schlecht

Blake

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

kevin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was integrated into terminal 3 so you can wheel your trolley through air conditioned corridors. Hotel was new and rooms with spacious
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Van am 15. Feb. 2024
Dear kevin,Thank you for sharing your experience & it is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 – Hervorragend

Elin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its convenient to departure and arrival. Verry enjoyed able to stay and walking distance to where you want to go. The staff Vary helpfull and friendly. We be back
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Van am 15. Feb. 2024
Dear Elin,Thank you for sharing your experience & it is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

8/10 – Gut

KWANIL

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
第二ターミナルのホテルと天と地の差でした。
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 – Hervorragend

Jenny

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great! Breakfast was wonderful too
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Van am 6. Feb. 2024
Dear Jenny, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

10/10 – Hervorragend

Jeanine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great to have a hotel in the airport. Go and get a massage downstairs!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Van am 6. Feb. 2024
Dear Jeanine, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A brief stopover stay. Reception, room service staff very friendly and efficient. Hotel central to Jakarta Hamad airport: ideal!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Van am 6. Feb. 2024
Dear David,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

10/10 – Hervorragend

WOOSEOK

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
조식짱
호텔이 깨끗하고 접근성이 좋았습니다 무엇보다 조식이 굉장했네요
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anara Airport Hotel am 29. März 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Located right at the heart of terminal 3 at Jakarta's Soekarno-Hatta airport, this is a well run and pleasant airport hotel. Rooms are well laid out and large, and well kept. The restaurant, including the breakfast, is top rate. Overall this is a great place to stay when flying in or out of Soekarno-Hatta.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Van am 6. Feb. 2024
Dear Robert,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

8/10 – Gut

Takunari

Aufenthalt von 4 Nächten im Januar 2024

8/10 – Gut

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Minwon

Aufenthalt von 1 Nacht im Januar 2024