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Bewertungen von Windsor Hotel & Convention Center

Windsor Hotel & Convention Center
Yenidogan Mah., Erciyes Sokagi No.7, Bayrampasa, Istanbul

Bewertungen

8,4

Sehr gut

142 von insgesamt 238 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 238 Gästebewertungen haben eine Bewertung von 8 - Gut" "
27 von insgesamt 238 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 238 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 238 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,2/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Enis

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations am 27. Apr. 2024
Dear Enis, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

10/10 – Hervorragend

Peter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice Hotel
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Team am 30. März 2024
Dear Peter,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

10/10 – Hervorragend

Ahmad

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Team am 21. März 2024
Dear Ahmad,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

10/10 – Hervorragend

Emrah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good atmosphere
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Guest Relations Team am 4. Feb. 2024
Dear Emrah,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

10/10 – Hervorragend

Borica

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gut
Aufenthalt von 4 Nächten im Januar 2024
Antwort von General Manager am 20. Jan. 2024
Dear Borica,Thank you for taking your valuable time to give feedback. We see that you were satisfied with your stay and we are happy about that. The comfort and satisfaction of you, is always our priority. We look forward to welcoming you again to Windsor Hotel & Convention Center.Sincerely,

10/10 – Hervorragend

Yanitsa, Wiesbaden

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von General Manager am 20. Jan. 2024
Dear Yanitsa,Thank you for taking the time to share your feedback. The feedback of our valued guests is very valuable for our self motivation and improvement. Therefore, we are very happy to see that you were satisfied with your stay. We look forward to welcoming you again to Windsor Hotel & Convention Center.Sincerely,

10/10 – Hervorragend

Batuhan

Aufenthalt von 5 Nächten im Januar 2024
Antwort von General Manager am 18. Jan. 2024
Dear Batuhan,Thank you for choosing Windsor Hotel & Convention Center. We are very happy to see that you were satisfied with your experience at our facility. We always strive to offer you a unique experience by combining the aura of Windsor with our friendly service. We will be honored to host you again!Sincerely,

10/10 – Hervorragend

Hakan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gerne wieder
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von General Manager am 12. Okt. 2023
Dear Hakan,Thank you for taking the time to share your feedback. The feedback of our valued guests is very valuable for our self motivation and improvement. Therefore, we are very happy to see that you were satisfied with your stay. We look forward to welcoming you again to Windsor Hotel & Convention Center.Sincerely,

6/10 – Okay

Mehmet Zeki

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Die hotel liegt in einem Industriegebiet und ist leider ziemlich weit weg von Stadt ,kinderpool war leider nicht befühlt wir haben keine frühstück gebucht dazu kann ich leider nichts sagen minibar war nicht sauber die dusche ist ohne Duschkabine. Aufgebaut daher wenn mann duscht entstande wasserfütze ansonsten war alles ok personal lieb
Aufenthalt von 4 Nächten im August 2023
Antwort von General Manager am 10. Aug. 2023
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,General Manager

10/10 – Hervorragend

Ercan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gerçekten cok güzel bir otel en önemlisi çalışanları çok ilgililer konum olarak cok iyi bir yerde birdaha ki İstanbul seyahatim de kesinlikle burada konaklama yapacağım 3 aile gittik hepimizde cok memnun kaldik
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Guest Relations Manager am 10. Feb. 2023
Değerli Misafirimiz,Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Takdiriniz tüm çalışanlarımız için çok değerlidir ve bizleri her zaman daha iyi hizmet vermek için motive etmektedir. Konaklamanızdan memnun kaldığınıza sevindik. Windsor Hotel İstanbul'da en yakın zamanda yeniden ağırlamaktan memnuniyet duyarız.Saygılarımızla,

10/10 – Hervorragend

Zekiye

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Alles war sehr gut
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Guest Relations Manager am 30. Jan. 2023
Dear Zekiye, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

8/10 – Gut

Metin

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Im Allgemein gut, aber Umgebung sind viele Textilunternehmen, sie sind auch Nacht sehr laut und staubig
Aufenthalt von 9 Nächten im August 2022
Antwort von Guest Relations Manager am 19. Sept. 2022
Dear Metin , Thank you for the Good review of our hotel! We are glad that you enjoyed your stay and Your feedbacks are significant to improve ourselves hope to see you again very soon. Best Regards,

8/10 – Gut

Ufuk

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Sehr freundlich aber nicht sehr sauber…
Das Hotel ist soweit in Ordnung und das Personal super freundlich. Leider ist die Zimmerreinigung trotz zweifacher Aufforderung nicht auf einem annehmbaren Niveau gekommen. Das war sehr enttäuschend.
Aufenthalt von 6 Nächten im September 2022
Antwort von Guest Relations Manager am 12. Sept. 2022
Dear Ufuk , Thank you for the Good review of our hotel! We are glad that you enjoyed your stay and Your feedbacks are significant to improve ourselves hope to see you again very soon. Best Regards,

8/10 – Gut

Muhammer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes sauberes Hotel. Alles vorhanden. Nur zu fast komplett mit Araber voll. Aber das ist wahrscheinlich in Istanbul überall so. Ansonsten soweit alles gut.
Aufenthalt von 2 Nächten im August 2022
Antwort von Guest Relations Manager am 2. Sept. 2022
Dear Muhammer, Thank you for the Good review of our hotel! We are glad that you enjoyed your stay and Your feedbacks are significant to improve ourselves hope to see you again very soon. Best Regards,

4/10 – Schlecht

Emal

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
Das Personal war sehr unfreundlich und der Service für ein 5 Sterne Hotel sehr schlecht.nie wieder
Aufenthalt von 3 Nächten im August 2022
Antwort von Guest Relations Manager am 2. Sept. 2022
Dear Emal , Thank you for the review of our hotel! We are glad that you enjoyed your stay and Your feedbacks are significant to improve ourselves hope to see you again very soon. Best Regards,

10/10 – Hervorragend

Bülent

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
En super tolles hotel einfach zum weiterempfehlen
Aufenthalt von 3 Nächten im August 2022
Antwort von Guest Relations Manager am 31. Aug. 2022
Dear Bülent, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

10/10 – Hervorragend

Ali

Aufenthalt von 2 Nächten im August 2022

8/10 – Gut

edriss

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Guest Relations Manager am 9. Aug. 2022
Dear Edriss, Thank you for the Good review of our hotel! We are glad that you enjoyed your stay and Your feedbacks are significant to improve ourselves hope to see you again very soon. Best Regards,

10/10 – Hervorragend

Kübra

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist sehr sauber und sicher, preisleistung top !! Personal sehr freundlich. Wir sind sehr zufrieden!
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Guest Relations Manager am 20. Juli 2022
Dear Kübra , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

10/10 – Hervorragend

Abdülhamit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles Supper
Aufenthalt von 3 Nächten im Januar 2022
Antwort von Guest Relation Supervisor am 23. Jan. 2022
Dear Abdulhamit, Thank you for the great review of our hotel! We are glad that you are satisfied with your stay and hope to welcome you again in our hotel! Best Regards, Esra Yıldız Guest Relation Supervisor

10/10 – Hervorragend

Sareyah, muscat

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommended
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 11. Mai 2024
Dear Sareyah, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

10/10 – Hervorragend

Sareyah, muscat

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 9. Mai 2024
Dear Sareyah, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

8/10 – Gut

Ricardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff. That's all I need to say. Staff.
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Relations am 5. Mai 2024
Dear Ricardo, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

10/10 – Hervorragend

Yazmin, Celaya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es un lugar agradable para descansar.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations am 2. Mai 2024
Dear Yazmin,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

2/10 – Ungenügend

Hatim

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Poor air conditioning. Poor customer care, zero professional, zero quality.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 23. Apr. 2024
Hatim, Thank you for sharing your experience. We would like to express our regret that we could not meet your expectations and provided you with a negative experience. As Windsor, we always work with great dedication to reflect our understanding of quality service to you. The exceptional situation you experienced surprised us as much as it saddened us. You can be sure that the necessary actions will be taken regarding the issues you have mentioned. If we have the opportunity to host you again, we guarantee that we will provide an absolutely wonderful experience. Sincerely, Guest Relations Team

2/10 – Ungenügend

Hatim

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stuff were mean and not honest. Frown faces with rude behavior. They provide rooms not as per as the reservation, air conditioning not working . I sweat all night long , I had to fight after midnight to change room . It is awful experience. That’s Turky services .. zero respect, zero service, zero customer support.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 23. Apr. 2024
Hatim, Thank you for sharing your experience. We would like to express our regret that we could not meet your expectations and provided you with a negative experience. As Windsor, we always work with great dedication to reflect our understanding of quality service to you. The exceptional situation you experienced surprised us as much as it saddened us. You can be sure that the necessary actions will be taken regarding the issues you have mentioned. If we have the opportunity to host you again, we guarantee that we will provide an absolutely wonderful experience. Sincerely, Guest Relations Team

10/10 – Hervorragend

Haidar Hassan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service from the staff. Very welcoming and friendly people.
Aufenthalt von 13 Nächten im März 2024
Antwort von Guest Relations Team am 15. März 2024
Dear Haidar Hassan,Thank you for crowning your Windsor experience with this wonderful review. As a team, we always strive to provide you with the highest quality and fastest service. We will be honored to share your comment full of beautiful words with our friends. We hope to welcome you again at Windsor Hotel & Convention Center soon. Sincerely,

8/10 – Gut

Hans

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Team am 17. März 2024
Dear Hans,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

10/10 – Hervorragend

Mohamed

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
excellent
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations am 6. März 2024
Dear Mohamed, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

6/10 – Okay

Ashish

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Mixed Experience at Windsor Hotel, Istanbul Positive Aspects: 1. Cleanliness: The hotel maintained a high level of cleanliness throughout our stay, ensuring a comfortable environment. 2. Facilities: The facilities provided were satisfactory, contributing to a generally pleasant experience. Negative Aspects: 1. Limited Vegetarian Options: As pure vegetarians, we faced a significant challenge with the scarce vegetarian food choices. The suggestion to rely on salads daily was not an ideal solution. 2. Closed Restaurant on Mondays: The hotel's restaurant being closed on Mondays was an unexpected inconvenience, and this information was not communicated beforehand. 3. Language Barrier: Communication proved to be challenging due to a limited understanding of English among the staff, making the overall experience more difficult. 4. Commercial Location: The hotel's location in an industrial/commercial area, distant from major tourist centers, might not be suitable for those seeking a more central location. Conclusion: While the Windsor Hotel in Istanbul offers cleanliness and decent facilities, the limited vegetarian options, unexpected closure of the restaurant on Mondays, language barriers, and a commercial location may affect the overall satisfaction, casting doubt on its claim as a 5-star establishment.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von General Manager am 29. Feb. 2024
Dear Ashish, Thank you for sharing your experience. We would like to express our regret that we could not meet your expectations and provided you with a negative experience. As Windsor, we always work with great dedication to reflect our understanding of quality service to you. The exceptional situation you experienced surprised us as much as it saddened us. You can be sure that the necessary actions will be taken regarding the issues you have mentioned. If we have the opportunity to host you again, we guarantee that we will provide an absolutely wonderful experience. Sincerely, Guest Relations Team

10/10 – Hervorragend

Boban

Geschäftlich gereist, Mit dem Partner gereist
Gut: Zustand der Unterkunft
Ok
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relations Team am 26. Feb. 2024
Dear Boban,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

6/10 – Okay

mustafa

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations am 17. Feb. 2024
Dear Mustafa,First of all, thank you for taking your valuable time to give feedback. As Windsor, we regret not being able to fully meet your expectations. We would be grateful if you could contact us with details about your accommodation experience. Our guests' experiences and feedbacks have always been a guide for us. We are waiting for your answer with impatience..Sincerely,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations am 17. Feb. 2024
Dear Batuhan,Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Windsor Hotel & Convention Center Istanbul very soon!Sincerely,

8/10 – Gut

ADNAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Guest Relations Team am 14. Feb. 2024
Dear Adnan,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely

10/10 – Hervorragend

ömer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Relations am 13. Feb. 2024
Dear Omer,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon!Sincerely,

8/10 – Gut

KURSAD

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Recep

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Team am 4. Feb. 2024
Dear Recep,Thank you for crowning your Windsor experience with this wonderful review. As a team, we work with great dedication to always provide the best quality service. Your satisfaction is our greatest gift. We hope to see you again at Windsor Hotel & Convention Center. Sincerely,

10/10 – Hervorragend

Serkan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relations Team am 4. Feb. 2024
Dear Serkan,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

6/10 – Okay

Zeynep

Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Kayhan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Servis konusunda sınıfta kalmıştır !!!
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Genel Müdür am 29. Jan. 2024
Sayın Kayhan,Deneyiminizi paylaştığınız için teşekkür ederiz. Beklentilerinizi karşılayamadığımız ve sizlere olumsuz bir deneyim yaşattığımız için üzgün olduğumuzu belirtmek isteriz. Windsor olarak kaliteli hizmet anlayışımızı sizlere yansıtmak için her zaman büyük bir özveriyle çalışıyoruz. Yaşadığınız olağanüstü durum bizi üzdüğü kadar şaşırttı. Konaklamanız ile ilgili araştırmaların yapılarak, gerekli aksiyonları alınacağını belirtmek istiyoruz. Siz, değerli misafirlerimize iyi ve konforlu bir deneyim sunmak her daim önceliğimiz. Sizleri tekrar ağırlama fırsatımız olursa, kaliteli hizmet standartlarımızı yansıtcağımızı garanti ediyoruz.Saygılarımızla,

8/10 – Gut

jigyasa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von General Manager am 26. Jan. 2024
Dear Jigsaya,First of all, thank you for taking your valuable time to give feedback. We are very glad that you were pleased with your stay overall. We hope to see you again at Windsor Hotel & Convention Center soon.Sincerely,

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Genel olarak çok güzeldi. Çalışanlar güler yüzlüydü,ortam temizdi. Memnun kaldık. :)
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Misafir İlişkileri am 24. Jan. 2024
Değerli Misafirimiz,Windsor Hotel & Convention Center'ı tercih ettiğiniz için en içten teşekkürlerimizi sunar, deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isteriz.Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş, değerli görüşleriniz tüm Windsor Hotel çalışanları için birer motivasyon kaynağı olmuştur.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

10/10 – Hervorragend

Fahri

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Guest Relations Team am 23. Jan. 2024
Dear Fahri,We very much appreciate your rewiev regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon!

10/10 – Hervorragend

Dakota

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend staying here. We had another place booked but were very unhappy and booked here the night before hoping it was better. It was amazing, the staff were amazing with helping us get around with transportation and recommending things to do. The room had a fantastic view, very clean and had no problem with it at all. Food from restaurant was also good, my daughter had to take an exam and it had great wifi and was very quiet so she could complete it. You won’t be disappointed staying here.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Guest Relations Team am 23. Jan. 2024
Dear Dakota,Thank you for crowning your Windsor experience with this wonderful review. As a team, we work with great dedication to always provide the best quality service. We are honored that our teammates left their mark. Your satisfaction is our greatest gift. We hope to see you again at Windsor Hotel & Convention Center. Sincerely,

10/10 – Hervorragend

Layne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von General Manager am 21. Jan. 2024
Dear Layne, We are grateful for crowning your Windsor experience with this wonderful review. Providing the best quality service to you, our valued guests, is one of our priorities. Receiving this feedback from you honors us and motivates us to always do better. We hope to see you again at Windsor Hotel & Convention Center soon. Sincerely,

10/10 – Hervorragend

Ahmad Mansoor

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was absolutely perfect
Aufenthalt von 11 Nächten im Januar 2024
Antwort von General Manager am 19. Jan. 2024
1-Dear Ahmad,Thank you for taking the time to share your feedback. The feedback of our valued guests is very valuable for our self motivation and improvement. Therefore, we are very happy to see that you were satisfied with your stay. We look forward to welcoming you again to Windsor Hotel & Convention Center. Sincerely,

10/10 – Hervorragend

Abdulqader

Aufenthalt von 13 Nächten im Dezember 2023
Antwort von General Manager am 19. Jan. 2024
2-Dear Abdulqader,Thank you for crowning your Windsor experience with this wonderful review. As a team, we work with great dedication to always provide the best quality service. Your satisfaction is our greatest gift. We hope to see you again at Windsor Hotel & Convention Center. Sincerely,

10/10 – Hervorragend

Krasimira

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 19. Jan. 2024
Dear Krasimira,First of all, thank you for reviewing your Windsor experience and complimenting it with wonderful words. As a team, we work hard to always offer you the best. We are very happy to see that we were able to achieve this based on your feedback. As Windsor, it is our top priority to give you the feeling of home. We know we will see you again at Windsor Hotel & Convention Center and we look forward to welcoming you. Sincerely,

10/10 – Hervorragend

Krasimira

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I am very happy with my stay at this hotel. The rooms are clean and beautiful. I booked a junior suite and it was very large & comfortable, felt like an apartment. It is perfect for a longer stay. There was issue with the heat in my room for the first couple days which made me a little upset because I was very cold. I went to the front desk and the front desk agent ( I regret I didn't get his name ) kindly offered me a new room right away. One of the employees came to help me with the luggage and escorted me to my new room. It was so warm and cozy, I absolutely loved it and really enjoyed the stay for the next few days. The restaurant on the 17th floor ( The Crown ) was fantastic. The food was so delicious and the view was amazing. The bartender made me a special drink, which was very tasty. You should definitely check it out. It is much better than the restaurant in the lobby area.
Antwort von General Manager am 18. Jan. 2024
Dear Krasimira,Thank you for crowning your Windsor experience with this wonderful review. As a team, we always strive to provide you with the highest quality and fastest service. We will be honored to share your comment full of beautiful words with our friends. We hope to welcome you again at Windsor Hotel & Convention Center soon. Sincerely,

6/10 – Okay

Malek

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 18. Jan. 2024
Dear Malek,First of all, thank you for taking your valuable time to give feedback. As Windsor, we regret not being able to fully meet your expectations. We would be grateful if you could contact us with details about your accommodation experience. Our guests' experiences and feedbacks have always been a guide for us. We are waiting for your answer with impatience..Sincerely,