2 Restaurants, internationale Küche

Bewertungen von The Peninsula Istanbul

5 out of 5
The Peninsula Istanbul
Karakoy, Kemankes Karamustafapasa Mah., Kemankes Caddesi N 34, Beyoglu, Istanbul

Bewertungen

8,6

Hervorragend

14 von insgesamt 17 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
0 von insgesamt 17 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 17 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 17 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 17 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

8,6/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

10/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Bahri Selcuk

Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best luxury hotel in Istanbul. We will come back
Aufenthalt von 3 Nächten im März 2024
Antwort von Jonathan H. Crook am 6. März 2024
Dear Mr. Selcuk, We are delighted to hear that you enjoyed your stay at The Peninsula Istanbul.It is glad to read that you had an unforgettable experience, and we are delighted to learn that you will be coming back. We truly look forward to welcoming you again and providing you with another exceptional stay.Best regards,Jonathan H. CrookManaging Director

10/10 – Hervorragend

VEDAT

Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Katya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful
Aufenthalt von 2 Nächten im April 2024
Antwort von Jonathan H. Crook am 4. Apr. 2024
Dear Katya,Thank you for choosing The Peninsula Istanbul and for sharing your wonderful review of your recent stay. We extend our heartfelt gratitude for choosing The Peninsula Istanbul and for sharing your delightful review following your recent stay. We are delighted to hear that you had an memorable and enjoyable experience with us. We look forward to welcoming you back soon.Best regards,Jonathan H. CrookManaging Director

2/10 – Ungenügend

Dmitry

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Staff of the hotel needs proper training, the service is not acceptable, my holiday was totally destroyed.
Aufenthalt von 4 Nächten im März 2024

2/10 – Ungenügend

Dmitry

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Horrible. Avoid this place at all costs. Zero service for what you pay. If you want to ruin your holiday this is the place where you want to be. Staff is untrained for a 5 star hotel service as well as conflict resolution.
Aufenthalt von 4 Nächten im März 2024
Antwort von Jonathan H. Crook am 1. Apr. 2024
Dear Mr. Snesar, Thank you for choosing The Peninsula Istanbul during your visit to our magical city and for sharing your review of your recent stay with us. I would like to extend my sincerest apologies for the inconvenience and disturbance you experienced during your recent interaction with our Concierge service regarding the boat arrangement. It is truly regrettable that we were unable to meet your expectations and resolve your concerns in a satisfactory manner. Your satisfaction is of utmost importance to us, and I want to assure you that I will review this matter with the team to ensure that it does not recur in the future.I understand the importance of ensuring seamless service for our valued guests, and I am sincerely sorry that we fell short on this occasion. I will be reaching out to you directly about your concerns to better address them. Your feedback is invaluable to us, as we are dedicated to ensuring that your next experience with us exceeds your expectations.Once again, please accept my sincerest apologies for any inconvenience caused. I would be delighted to welcome you and your valuable family back to our hotel in the near future.Kind regards, Jonathan H. CrookManaging Director

10/10 – Hervorragend

Pablo, Pully

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding hotel superb service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jonathan H. Crook am 29. Feb. 2024
Dear Mr. Pablo, Thank you for choosing and staying at The Peninsula Istanbul. I also wish to thank you sincerely for sharing your feedback that provides us valuable information to ensure we continue to deliver exemplary service to our guests. We look forward to welcoming you back to our hotel soon. Kind regards, Jonathan H. CrookManaging Director

10/10 – Hervorragend

Stephen Craine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Spectacular hotel
Aufenthalt von 3 Nächten im November 2023
Antwort von Jonathan H. Crook am 20. Nov. 2023
Dear Mr. Mahon, Thank you for choosing and staying at The Peninsula Istanbul. I also wish to thank you sincerely for sharing your feedback that provides us valuable information to ensure we continue to deliver exemplary service to our guests. We look forward to welcoming you back to our hotel soon.Kind regards, Jonathan H. CrookManaging Director

10/10 – Hervorragend

Alvaro

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Es garantia
Aufenthalt von 3 Nächten im November 2023
Antwort von Jonathan H. Crook am 20. Nov. 2023
Dear Mr. Herrera, Thank you for choosing and staying at The Peninsula Istanbul. We appreciate your sincere feedback that provides us valuable information to ensure we continue to deliver exemplary service to our guests. We look forward to welcoming you back to our hotel soon.Kind regards, Jonathan H. CrookManaging Director

10/10 – Hervorragend

Tyler

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stay at many of the Peninsula hotels and the rooms at this hotel are top of the list! The technology in the room features is beyond the Best hotels in Las Vegas. I recommend it highly
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Jonathan H. Crook am 16. Okt. 2023
Dear Mr. Gildred, Thank you for choosing and staying at The Peninsula Istanbul. I also wish to thank you sincerely for sharing your feedback that provides us valuable information to ensure we continue to deliver exemplary service to our guests. I appreciate your unwavering loyalty to The Peninsula brand and for selecting our newest property for your memorable trip to our magical city. We sincerely appreciate your comments about our facilities and technology features in our rooms that your satisfaction and convenience are our priorities, and our dedicated team is fully committed to ensuring a superlative experience for our guests.We look forward to welcoming you back to our hotel soon.Kind regards, Jonathan H. CrookManaging Director

2/10 – Ungenügend

Liz

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 6 Nächten im September 2023
Antwort von Jonathan H. Crook am 9. Okt. 2023
Dear Ms. Dickson, We are glad to extend our heartfelt gratitude for sharing your recent experience at The Peninsula Istanbul.Although with shortcomings in regards to electricity malfunction during your stay, we hope that you were able to enjoy your time with us and in our magical city. Please accept our sincerest apologies for any inconvenience this may have caused. We are dedicated to continuously improving and enhancing our facilities to ensure a seamless and delightful experience for all our valued guests. Your feedback is immensely valuable in this regard, and we genuinely appreciate it as it guides us in refining our services and offerings.We look forward to welcoming you back to The Peninsula Istanbul soon.Kind regards,Jonathan H. CrookManaging Director

10/10 – Hervorragend

BAIJUN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good service
Aufenthalt von 2 Nächten im September 2023
Antwort von Jonathan H. Crook am 19. Sept. 2023
Dear BAIJUN,Thank you for visiting The Peninsula Istanbul and for sharing your comments on Expedia.It is a real pleasure to read your feedback about the overall service experienced throughout your stay with us. We look forward to welcoming you back to The Peninsula Istanbul during your next trip to our magical city. Kind regards, Jonathan H. CrookManaging Director

10/10 – Hervorragend

Murat

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mükemmel
Şu zamana kadar istanbulda kaldığım en iyi oteldi.Çalışanların ilgisi temizlik ve lüks konfor hepsi bir aradaydı teşekkürler.
Aufenthalt von 1 Nacht im August 2023
Antwort von Jonathan H. Crook am 4. Sept. 2023
Sayın Murat Bey, Sizi otelimiz The Peninsula Istanbul’da misafir etme sansini bizlere verdiginiz ve degerli bildiriminizi Expedia da paylastiginiz icin teşekkür ederiz.Görüş ve yorumlarınız bizim için çok değerli olup sizi en kısa zamanda tekrar misafir etmekten mutluluk duyacağız.Saygılarımızla, Jonathan H. CrookGenel Müdür

10/10 – Hervorragend

Alia

Aufenthalt von 2 Nächten im Juni 2023