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Bewertungen von Sultan Suleyman Palace & Spa

Sultan Suleyman Palace & Spa
Kadirga Limani Caddesi, Istanbul, Istanbul

Bewertungen

8,0

Sehr gut

41 von insgesamt 87 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
19 von insgesamt 87 Gästebewertungen haben eine Bewertung von 8 - Gut" "
16 von insgesamt 87 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 87 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 87 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

9,0/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Mahmoud

Gut: Sauberkeit und Personal & Service
Sehr freundliche Menschen.
Aufenthalt von 5 Nächten im April 2024
Antwort von Hotel Management am 25. Apr. 2024
Dear Guest,Thank you very much for sharing your valuable feedback with us, we are delighted to see that you enjoyed your stay at Sultan Süleyman Palace &spa. It would be pleasure to welcome you back. Warmest regards

8/10 – Gut

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr zentral, man alles gut zu Fuß erreichen
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Management am 5. Apr. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

2/10 – Ungenügend

ISITAN

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mich wollten die i ein anderes Gebäude stecken..und dort waren die Zimmer verdammt klein..Daher hab ich nicht übernachtet
Antwort von Hotel Management am 6. März 2024
Dear guest, it is not fair for us to write a review for a guest who did not stay.All room types are written in the system. What do you take into consideration when making a reservation? For example, isn't it understandable that it says ANNEX BUILDING DOUBLE ROOM in capital letters?Your comment is not fair at all, you are misleading other people.Hamdi Ergulmanager

10/10 – Hervorragend

Denad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Preis-Leistung ist optimal, der Hotelmanager ist sehr Hilfsbereit und die Mitarbeiter sind sehr freundlich und zuvorkommend. Frühstück ist außerhalb des Hotels auf der gegenüberliegenden Straßenseite.
Antwort von Hotel Management am 22. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

Zeliha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wunderschöne Unterkunft. Sehr Nettes Personal. Frühstück sehr ausreichend. Einfach Topp 👍
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 7. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

8/10 – Gut

Imän

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Positiv: Sehr nettes und bemühtes Personal, saubere Unterkunft (tägliche Reinigungsservice), zentral gelegen, Frühstück war reichlich und lecker. Für kurze Aufenthalte ( bis 5 Tage) ein wirklich gutes Hotel. Negativ: Zimmer zu klein, zu wenig Stauraum für längeren Aufenthalt, leider kein Aufzug ( im Hotel Nebengebäude)
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Hotel Management am 3. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

4/10 – Schlecht

Mustafa Sabri

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Januar 2024

10/10 – Hervorragend

Bettina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very, very nice and always offered their help, their advices. My husband celebrated his birthday on the Bosphorus Dinner Tour, which we booked thru the Hotel, and the staff even made sure that he had a cake! We are very happy with our stay there and would like to visit them every year! Thank you!
Aufenthalt von 4 Nächten im November 2023
Antwort von Hotel Management am 20. Nov. 2023
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

6/10 – Okay

Joachim

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Frühstück mittelmäßig, WLAN Probleme während des gesamten Aufenthaltes, Klimaanlage funktionierte erst die letzte Nacht Personal war freundlich und hilfsbereit.
Aufenthalt von 4 Nächten im September 2023
Antwort von Hotel Management am 18. Sept. 2023
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

Habiba

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My family and I really enjoyed our stay at this hotel and the staff could not be more accommodating, they go out of their way to help you with anything you need and make your stay as comfortable & enjoyable as possible, especially Ali at the front desk. The hotel is Close to major attractions and Tramway. The spa was amazing. Make sure you don’t miss it, you will get a discount if you are a hotel resident. Breakfast was very good with generous portions. I highly recommend this hotel. I will happily be back next time I visit Istanbul.
Aufenthalt von 8 Nächten im Februar 2024

8/10 – Gut

Sonia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024

6/10 – Okay

Humera

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I really enjoyed the spa experience I booked. However, hotel experience was poor. The rooms we were in were stuffy and small. We weren't provided a safe as promised. The shower head wasn't working and we had to use the tap to shower which was extremely difficult. The sink in the bathroom was extremely small and a shelf right above it made it difficult to do simple things like wash your face. Also, chocolates in our room went missing twice after cleaners had been in the room. Staff were helpful but wouldn't recommend this place nor would I return.
Aufenthalt von 6 Nächten im Mai 2024

8/10 – Gut

Johara

Gut: Personal & Service
Aufenthalt von 7 Nächten im April 2024
Antwort von Hotel Management am 4. Mai 2024
Dear Guest,Thank you very much for sharing your valuable feedback with us, we are delighted to see that you enjoyed your stay at Sultan Süleyman Palace &spa. It would be pleasure to welcome you back. Warmest regards

6/10 – Okay

Adriana Van

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
We had a great stay but our room (108) was way too small. It was difficult to get in the bed. Packing our suitcase was difficult, there was no space left. The room of our friends (104) was much bigger but wasn’t cleaned during our stay. Our small was very clean.
Aufenthalt von 4 Nächten im April 2024
Antwort von Hotel Management am 1. Mai 2024
Dear Guest ; First of all, we are sad for the negative comment and low score we received.We are improving ourselves every day, the messages you have given are very valuable to us.In order to serve you better, please choose us for your next stay and we will have special promotions for you.Kind regards.

10/10 – Hervorragend

laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ottima posizione pulito accogliente e hammam favoloso !
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Management am 29. Apr. 2024
Dear Guest,Thank you very much for sharing your valuable feedback with us, we are delighted to see that you enjoyed your stay at Sultan Süleyman Palace &spa. It would be pleasure to welcome you back. Warmest regards

10/10 – Hervorragend

Syed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotels, Tours, Dining, Transportation are more than excellent.
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Management am 22. Apr. 2024
Dear Guest,Thank you very much for sharing your valuable feedback with us, we are delighted to see that you enjoyed your stay at Sultan Süleyman Palace &spa. It would be pleasure to welcome you back. Warmest regards,

6/10 – Okay

Adifete

Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Management am 7. Mai 2024
Dear Guest ; First of all, we are sad for the negative comment and low score we received.We are improving ourselves every day, the messages you have given are very valuable to us.In order to serve you better, please choose us for your next stay and we will have special promotions for you.Kind regards.

10/10 – Hervorragend

Vwerosuo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very friendly and willing to help at all time. Walkable distance to town and shopping. Loved the Turkish breakfast. 5 star all the way!!!
Aufenthalt von 4 Nächten im April 2024
Antwort von Hotel Management am 17. Apr. 2024
Dear Guest,Thank you very much for sharing your valuable feedback with us, we are delighted to see that you enjoyed your stay at Sultan Süleyman Palace &spa. It would be pleasure to welcome you back. Warmest regards, Sultan Süleyman Palace & Spa

10/10 – Hervorragend

Jenny

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 4. Apr. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

6/10 – Okay

Merita

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Nous avons été accueillis par un personnel de réception très chaleureux et serviable, ce qui a contribué à une expérience initiale positive. Cependant, dès notre arrivée dans la chambre, nous avons été déçus par le niveau de propreté. Des poils sur le lit et des cheveux sur les murs de la salle de bain qui sont restés pendant deux jours ont nécessité notre intervention pour nettoyer. De plus, l'attitude de la femme de chambre laissait à désirer, avec un accueil limite. L'emplacement de l'annexe dans une petite ruelle sombre a également été un point négatif. En résumé, bien que le personnel de réception ait été accueillant, l'expérience globale a été entachée par des problèmes de propreté et d'attitude du personnel.
Aufenthalt von 5 Nächten im März 2024
Antwort von Hotel Management am 28. März 2024
Notre très précieux invité, Tout d’abord, merci beaucoup de nous avoir choisis.Je vous promets que nous ferons beaucoup plus attention au nettoyage.CordialementHamdi Erguldirecteur

10/10 – Hervorragend

Jill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service and very hospitable
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 28. März 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

6/10 – Okay

REZAH, miami

Aufenthalt von 5 Nächten im März 2024
Antwort von Hotel Management am 18. Apr. 2024
Dear Guest ; First of all, we are sad for the negative comment and low score we received.We are improving ourselves every day, the messages you have given are very valuable to us.In order to serve you better, please choose us for your next stay and we will have special promotions for you.Kind regards.

6/10 – Okay

Hanan

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The annexe part of hotel is not fit for purpose. Be careful. 1st night we put in a basement room next to the buildings boiler room.So very noisy-diffvult night to sleep. I booked a room with a city view. We looked up to car wheel arches from our very small wiindow.towels paper thin and duvet was a double put on a queen. 2nd night put in a room on 1st floor right next to the front door of building. The door is not insulated- each entry and exit was loud and noisy. And we heard each time upstsirs room flushed their toilet or used their shower. No chairs in the room to sit.No spoons to use to make hot drinks but after looking inside kettle it wasn't worth it. No fire exit information in room and right outside the annexe building cars tightly squeezed up close which makes entry and exit to annexe building diffcult and a risk if needed to leave building. The hotel recommended a dinner cruise using a leaflet which they had it was NOT what we got when we turned up to boat. I felt we were misled The positives was the perfect location for the 3 day city visit-walking distance to The Basilica Cistern, Hagia Sophia,Blue mosque,Grand Bazaar and Topkapi Palace. The amazing food and the friendliness of the people for that i was grateful. I wish I had stayed in the main hotel i persumed the annexe building would have been similiar. Istanbul experience was still amazing.The accomadtion and cruise were disappointing. The hotel gifted us a table cloth each-thank you.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 19. März 2024
First of all, we are sorry for the negative comment and low score we received.We are improving ourselves every day, the messages you have given are very valuable to us.In order to serve you better, please choose us for your next stay and we will have special promotions for you.Kind regards.Hotel Management

2/10 – Ungenügend

Muhammad Faisal

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a terrible experience staying at this so-called hotel. I had booked a large room with one double bed and one single bed, but when we arrived, we were told that all the rooms were booked and were given cheap rooms in a nearby building. The conditions were not up to par with what we had expected. I feel that Expedia should not continue to promote these types of hotels on their website.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 19. März 2024
First of all, we are sorry for the negative comment and low score we received.We are improving ourselves every day, the messages you have given are very valuable to us.In order to serve you better, please choose us for your next stay and we will have special promotions for you.Kind regards.Hotel Management

10/10 – Hervorragend

Derek

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Management am 28. März 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

Dahabo

Gut: Personal & Service und Ausstattung
I really enjoyed my stay at the Sultan Suleyman Hotel and Spa. The staffs were so friendly and kind. They were very accommodating helpful. The breakfast service was also so great. The staff at the breakfast restaurant were also very friendly and helpful. I really enjoyed my stay there mostly because of the friendly staff and great food. The rooms were very, very small but the location was great walkable and overall very nice. So thank you Sultan Suleyman staff!!!
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 4. März 2024
Dear Guest,Greetings from Istanbul, where two continents meet. I was very happy to read your wonderful comments. We can focus on our guests and take care of them as usual. We shared your loving words with our team. Our entire team strives to ensure that our guests have a great time with us. Thank you again for taking the time to post your comment. We look forward to welcoming you and your friends from your country as soon as possible.Best RegardsSultan Süleyman Hotel & Spa

8/10 – Gut

Eman

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff, hot breakfast was good. Very good location
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Hotel Management am 4. März 2024
Dear Eman,Greetings from Istanbul, where two continents meet. We were very happy to read your wonderful comments. Thank you again for taking the time to post your comment. We look forward to welcoming you and your friends from your country as soon as possible.Best RegardsSultan Suleyman Hotel & Spa

2/10 – Ungenügend

Khurram

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Management am 6. März 2024
I really had a hard time understanding you, it is not understandable that you give 1 point when everything is normal here.The guest who thanks us for everything while here and gave us 1 point. It is a pity for the efforts of the people here.Please do not do the same for other hotels, it is not nice.Hamdi Ergulmanager

2/10 – Ungenügend

Momina

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely disgusting on arrival, introduced ourselves showed booking got told that we won’t be able to sleep in the room that was booked, when asked why stated it was not ready, which is utterly disgusting as we had it booked way in advance. Stated that we will be in a triple room and that they will put a single bed in the room for us. On arrival to the bedroom, absolutely atrocious, I don’t know where to start whilst writing this very poor review, the beds were not made properly, very tight space, the bed my pregnant sister in law as she sat it literally broke, the mattress fell, there was spider webs under the bed and on the side of the tables , the mirror had so much dust. And the bathroom very disgusting not clean, feaces on the toilet, very dusty and absolutely disgusting. No recommendations for this hotel for anyone to stay. Reported all this to management and nothing was done. Same night had to leave hotel as we couldn’t bare a minute to stand there.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Hotel Management am 19. März 2024
First of all, we are sorry for the negative comment and low score we received.We are improving ourselves every day, the messages you have given are very valuable to us.In order to serve you better, please choose us for your next stay and we will have special promotions for you.Kind regards.Hotel Management

10/10 – Hervorragend

Cristina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Todo muy bien
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Management am 26. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

Abdus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very professional, pleasant, area was good, walkable. Should provide more tours opportunities, should provide free pick and drop from airport services.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Management am 26. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

Muhammad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very nice, and it was conveniently close to all of the main attractions, public transportation, and amenities. The staff was helpful in suggesting things to do during our stay and provided us with the best ways to spend our holiday in Istanbul. The spa was also very nice. The hospitality was great, as they cleaned our room every day and provided a great breakfast.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Management am 26. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

8/10 – Gut

Fatima

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Le personnel était très à l’écoute, même si le changement de chambre que j’ai demandé la veille par mail n’a pas été fait à mon arrivée. L’immeuble annexe où se trouvait ma chambre et dans une rue sombre,et n’ a pas de gardien. la vue de ma chambre était horrible. Le petit déjeuner est très copieux. La localisation n’est pas idéale car il faut monter de grandes pentes pour accéder au tram.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Management am 26. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

2/10 – Ungenügend

Bahdja

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Chambre trop étroite, côté rue trop bruyant et l’ensemble de l’hôtel est mal insonorisé, salle de bain trop petite ne convient pas à une personne en surpoids par exemple…de plus le petit déjeuner pris à l’extérieur est immangeable !!!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Management am 23. Feb. 2024
J'aurais aimé que vous nous parliez de toutes vos demandes et carences pendant que vous étiez à l'hôtel, nous vous aurions aidé.Ce n'est pas juste de dire que tout est parfait pendant que vous êtes ici et de laisser de mauvais commentaires après votre départ.Hamdi ErgülDirecteur

10/10 – Hervorragend

Mehmet

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bon sejour passé à l’hôtel. Bon rapport qualité prix.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 22. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

Mahinoor Chowdhury

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Management am 19. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

6/10 – Okay

Samir

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The younger employees at the hotel were very helpful and genuinely kind. I cannot say the same about the manager however, who pretends to be nice, which is not a good feeling to deal with for anyone. The rooms are EXTREMELY small, we were staying in a 3 single bed unit and we had to leave after 3 days because it was just too tight. The breakfast is great. it's at a restaurant across the street and they bring fresh food daily.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hotel Management am 15. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

Saleem khawar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great, highly professional nice, polite and supportive. This hotel got two or more buildings, rooms are clean, washroom small but clean. Man building is on the main road and is quite easy approach. But the other building are in the street line 1 minute walk, small street of car is parked that mean difficult to pass by. And there is no lift. Breakfast is amazing. Overall I can come and stay again if I get room in main building. ☺️
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 5. Feb. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

8/10 – Gut

Sonia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was good overall
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Management am 22. Jan. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

????????

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Management am 17. Jan. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

8/10 – Gut

Veysel

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 10. Jan. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

6/10 – Okay

Abdul

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 8. Jan. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

8/10 – Gut

Barkhadle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room is pretty small and there isn’t much walking space but that is inevitable. Most of the facilities in the hotel are old probably since the hotel is in an older part of Istanbul. The staff are all extremely nice and helpful whenever we needed anything or something came up. The breakfast was also very nice I would recommend.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Hotel Management am 5. Jan. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

ketevan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place with friendly staff
Antwort von Hotel Management am 5. Jan. 2024
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

2/10 – Ungenügend

Dorin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von Hotel Management am 27. Nov. 2023
We are extremely saddened by the score you gave us. All our staff members did the best for you during your stay. I hope that you will change your score considering that there is confusion with other hotels you have stayed in before.

10/10 – Hervorragend

Karina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worth Staying
Very good location, not that far from main sightseeings, metro, tram, sea etc. Super friendly and helpful staff, amazing tasty breakfast, clean rooms, possibility to use Hamam service right at the hotel. Rooms are not that big, but it doesn't impact overall impression. Will stay there again if i come to Istanbul.
Aufenthalt von 6 Nächten im November 2023
Antwort von Hotel Management am 20. Nov. 2023
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

6/10 – Okay

mukhtar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Rooms and washrooms and elevator and lobby was very small Everything was ok
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Management am 20. Nov. 2023
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

Brent

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We spent 2 nights at this lovely hotel. There was a mix up at check in, but they made wonderful alternative arrangements at their sister hotel for 1 night. When we returned to the Sultan Suleyman, they gave us a room with a balcony overlooking the sea and a lovely bottle of wine. Staff could not have been more attentive or friendly. Highly recommend!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Management am 17. Okt. 2023
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

10/10 – Hervorragend

Asifa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed for 3 nights. The service was fantastic. From the manager to the receptionists to the spa staff as well as the young men that worked there. They were polite and very welcoming and helpful. The room was definitely too narrow ...we had 1 double and single in ours and i definitely feel it was very cramped. Very difficultto unpack our suitcases and no where to store them The room and bathroom was very clean. The spa service was so luxurious...i loved it. The location was not far from the Blue Mosque and Tram stations.(15 mins)..just a bit of up hill walk...great for fitness levels. I definitely would recommend this hotel ...reasonable price with great service.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hotel Management am 17. Okt. 2023
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards

8/10 – Gut

david, southmpton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very convienient for all the main areas to visit. If you need to get out further tranport options close by as well. With breakfast in the restaurant across the street and it's massive makes the start of the day as bood as it can be. Staff are chearful and happy to help, except fixing my window so things were a bit noisy at night, probably could have moved room if i asked but i didn't. I would happily pick the hotel if i go back.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Hotel Management am 17. Okt. 2023
Dear Our Valued Guest , Thank you very much for your great feedback .Kind Regards