The hotel is an absolute disaster. From arrival to departure, we were just shocked. We arrived and when we entered the Junior Suite 4 nights 1000€, the view looked really nice. After looking at the floor, there was hair and dirt everywhere. A luggage sticker from last guests before of us incl. Her hair was on the floor. The bathroom was full of stains and the towels all smelled of smoke. At the reception there is just ONE person who understands some English otherwise they look at you and nod and laugh and don't understand a word. I asked for an iron several times until I received one for 1 hour on the 3rd day. The water in the room was not always refilled and toilet paper was not either. You have to think about it, we paid €250 a night (most expensive room) for a suite in Istanbul! What kind of service did the other guests receive? I wouldn't even compare it to a 1 star hotel if the view from the suite wasn't there. Never again at this hotel! The air conditioning drains condensed water in the room. A black sullet came out of the conclusion of the shower on the first day. Absolutely disgusting!