Innenpool, Außenpool (je nach Saison geöffnet)
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Bewertungen von JW Marriott Hotel Istanbul Marmara Sea

5 out of 5
JW Marriott Hotel Istanbul Marmara Sea
Ataköy 2-5-6 Kisim Mah., Rauf Orbay Caddesi No.2/1 L B Bakirköy, Istanbul, Istanbul

Bewertungen

9,6

Außergewöhnlich

128 von insgesamt 150 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
14 von insgesamt 150 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 150 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 150 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 150 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,6/10

Ausstattung

9,8/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Faisal

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Okan Karadag. General Manager am 28. Dez. 2023
Dear Faisal,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

8/10 – Gut

Ardita

Aufenthalt von 5 Nächten im Juli 2023
Antwort von Okan Karadağ. General Manager am 14. Aug. 2023
Dear Ardita,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Kristin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bussines trip
Nice hotel with a nice Asian restaurant
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Okan Karadağ. General Manager am 22. Mai 2023
Dear Kristin,Thank you so much for your kind compliments.We are looking forward to welcoming you back in the near future.Kind Regards,

10/10 – Hervorragend

Armen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent please hotel staff
Aufenthalt von 11 Nächten im Mai 2024
Antwort von Okan Karadag. General Manager am 22. Mai 2024
Dear Armen,Thank you very much for your kind compliments. We are looking forward to welcoming you back soon to our hotel.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

natalia

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best of the best. I traveling alote - thats why i have many strees if hotel not good, if it's smells or pilow not good.. But this hotel right now number 1 in my list. Beautiful panorama to see side. Staf very good. Everybody doing they job the best how they can. I loved loved loved this hotel Now i checkin my work schedule to return in Marriot again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Okan Karadag. General Manager am 16. Mai 2024
Dear Natalia,It was a great pleasure to welcome you, and we genuinely value and appreciate your stay with us.We are truly thrilled to read that we were able to exceed your expectations during your recent stay.We would be honored to welcome you back to our lovely property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

maurice

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
On the water
Aufenthalt von 3 Nächten im April 2024
Antwort von Okan Karadag. General Manager am 22. Apr. 2024
Dear Maurice,Thank you for kind comment. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

8/10 – Gut

volkan alper

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Okan Karadag. General Manager am 1. Apr. 2024
Dear Ola,Thank you for visiting us, we are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

osama, Cedar Hill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sea
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Okan Karadag. General Manager am 4. März 2024
Dear Osama,Thank you for your kind word. We are looking forward to welcoming you back soon to our amazing property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Soner

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Okan Karadag, General Manager am 22. Feb. 2024
Dear Soner,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Alp

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Okan Karadag, General Manager am 22. Feb. 2024
Dear Alp,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Paulo

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Okan Karadag. General Manager am 22. Feb. 2024
Dear Paulo,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Pieter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Okan Karadag. General Manager am 14. Feb. 2024
Dear Pieter,Thank you so much for your kind word. We hope to be welcoming you again at our lovely property in the near future.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Mordecai

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have 0 complaints, the staff were excellent and extremely accommodating, restaurants were excellent, and it is is a great location, easy to walk to various shops and local transportation. I would recommend this location to anyone and I will most likely stay here again when I return to Istanbul.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Okan Karadag. General Manager am 14. Feb. 2024
Dear Mordecai,Thank you for your kind words. We are very grateful that our staff exceeded your expectations.Your appreciation is a fantastic reward for us, and it inspires our committed hoteliers to constantly go above and beyond to deliver the quality service that you and all of our guests deserve.Our doors are always open, and we hope to see you again soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

osama, Cedar Hill

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best sea view
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Okan Karadag. General Manager am 2. Feb. 2024
Dear Osama,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Semih

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
GERÇEŞKTEN MÜKKEMMEL
BİR ÇOK 5 YILDIZLI OTELDE KALDIM GEREK ÇALIŞAN KADROSU GEREK TEMİZLİĞİ GEREK YEMEKLERİ GERÇEKTEN MÜKKEMMELDİ VE ÇOK MEMNUN KALDIM TEŞŞEKÜR EDERİM
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Okan Karadag, General Manager am 29. Jan. 2024
Dear Semih,Thank you for your kind words. We are very grateful that our staff exceeded your expectations. Your appreciation is a fantastic reward for us, and it inspires our associates to constantly go above and beyond to deliver the quality service that you and all of our guests deserve.Our doors are always open, and we hope to see you again soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Jasneet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff at the JW made our stay so pleasant. Housekeeping lady Senel was awesome. Only recommendation would be to include better americano coffee and offer maybe a pot of it for room service. A small cup of americano isn’t enough for some American travelers. Overall, excellent stay!!
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Okan Karadag, General Manager am 22. Jan. 2024
Dear Jasneet,Thank you for your lovely comments.The feedback you were so kind as to share is much appreciated. We took careful note of all the compliments as well as the improvement needs mentioned.And it will definitely be considered to improve the quality of our services.We would be delighted to welcome you back to our beautiful property.Kind Regards,Okan KaradagGeneral Manager

8/10 – Gut

Loubna

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Okan Karadag, General Manager am 9. Jan. 2024
Dear Loubna,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

jude

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Okan Karadag. General Manager am 4. Jan. 2024
Dear Jude,Thank you for visiting us. we are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

MAHDI, minto

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice and clean hotel
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Okan Karadag. General Manager am 31. Jan. 2024
Dear Mahdi,Thank you so much for your kind remarks. We hope to see you again at our lovely property in the near future.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Julie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best service and hotel I have ever stayed at! I will definitely be back!
Aufenthalt von 12 Nächten im Dezember 2023
Antwort von Okan Karadag, General Manager am 31. Jan. 2024
Dear Julie,Thank you for your kind words. We are very grateful that our associates exceeded your expectations.Our doors are always open, and we hope to see you again soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Carole

Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Okan Karadag. General Manager. am 31. Dez. 2023
Dear Carole,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Carole

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best service ever
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Okan Karadag. General Manager am 27. Dez. 2023
Dear Carole,Thank you for visiting us. We are looking forward to welcoming you Back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

rüstem

Geschäftlich gereist
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Okan Karadag. General Manager am 25. Dez. 2023
Dear Rüstem,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Hesham

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love everything there and everyone they are trading guests very well. Friendly , lovely. I feel feel at JW Marriott Marmara like with my family. I can find a great word to say what is in my mind and my heart about the service. But I can say I love the JW Marriott maranta Istanbul and I will go there more and more
Aufenthalt von 7 Nächten im November 2023
Antwort von Okan Karadag. General Manager am 28. Nov. 2023
Dear Hesham,We are absolutely delighted to know that your stay with us was formidable. It was a pleasure to welcome you to our lovely property.I will personally pass on your kind compliments to all of our associates.We are looking forward to welcoming you back at the beautiful JW Marriott Marmara Sea.Kind Regards,Okan KaradagGeneral Manager,

10/10 – Hervorragend

Diego

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding stay.
Aufenthalt von 7 Nächten im November 2023
Antwort von Okan Karadag. General Manager am 28. Nov. 2023
Dear Diego,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Pawel

Aufenthalt von 1 Nacht im November 2023
Antwort von Okan Karadag. General Manager am 15. Dez. 2023
Dear Pawel,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind regards,Okan KaradagGeneral Manager

8/10 – Gut

MUSTAFA

Aufenthalt von 4 Nächten im November 2023
Antwort von Okan Karadag. General Manager am 15. Nov. 2023
Dear Mustafa,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

R Bradley

Aufenthalt von 1 Nacht im November 2023
Antwort von Okan Karadag. General Manager am 13. Nov. 2023
Dear R Bradley,Thank you for staying with us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Murat

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mükemmel
Mükemmel. Yurtdisi, yurtici, kaldigim en iyi otellerden biriydi.
Aufenthalt von 1 Nacht im November 2023
Antwort von Okan Karadag. General Manager am 6. Nov. 2023
Dear Murat,Thank you so much for your kind words. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

AYKUT

Aufenthalt von 1 Nacht im November 2023
Antwort von Okan Karadag. General Manager am 6. Nov. 2023
Dear Aykut,Thank you for visiting us. We are looking forward to welcoming you back.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tek kelimeyle Mükemmel👏👏👏
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Okan Karadag, General Manager am 3. Nov. 2023
Dear Guest,Thank you so much for your kind remark. We hope to see you again at our lovely property in the near future.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Ashley

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great experience
Beautiful property, exceptional staff.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Okan Karadag, General Manager am 23. Okt. 2023
Dear Ashley,What a wonderful compliment and image to begin the day with.Your appreciation is a fantastic motivator for our workers to continually go above and beyond.We would be glad to welcome you back to our lovely property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Tarkan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My stay at JW Marriott Istanbul was nothing short of extraordinary, thanks to the impeccable service provided by Ilknur, Emir, Cemre, and the entire staff. Their commitment to excellence truly made my experience memorable. The breakfast surpassed expectations, offering a delightful array of high-quality options that catered to various tastes. The hotel itself is a testament to luxury and sophistication, with well-maintained and comfortable rooms that provided a haven of relaxation. The attention to detail in ensuring cleanliness did not go unnoticed, and it added to the overall positive impression. One standout moment was during our early arrival when, instead of the typical wait, the manager, demonstrating a genuine commitment to guest satisfaction, promptly found us a room. This level of attentiveness and proactive service truly elevated the stay. The staff's helpfulness was consistent throughout, creating an atmosphere reminiscent of a 7-star hotel. Their eagerness to assist with any inquiries or requests contributed significantly to the overall sense of hospitality. I wholeheartedly recommend JW Marriott Istanbul to anyone planning a visit to this vibrant city. The combination of exceptional service, top-tier amenities, and a welcoming atmosphere makes it a standout choice for travelers seeking a truly remarkable experience. My stay at JW Marriott Istanbul was nothing short of extraordinary, thanks to the impeccable service provided by Ilknur, Emir, Cemre, and the en
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Okan Karadag, General Manager am 11. Okt. 2023
Dear Mr. Tarkan,Warm greetings from the JW Marriott Hotel Istanbul Marmara Sea. We, as a team, would like to extend our thanks to you for the lovely words you used to describe our hotel along with its staff and services. We cannot be prouder to read such an amazing review and have an outstanding ranking. As a valued guest, your feedback will be shared with our associates to continue to inspire and motivate them to deliver exceptional customer service.We would be honored to welcome you back to our lovely property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Rashad

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Okan Karadag, General Manager am 30. Okt. 2023
Dear Rashad,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards, Okan KaradagGeneral Manager

8/10 – Gut

lando

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Definitely a nice property. Staff in general are cordial and helpful. The hotel is near a highway and the sound of traffic is annoying. Also main attractions are much farther than what is mentioned on the website. The star rating system in general is questionable in Turkey. Overall Turkish people are very hospitable.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Okan Karadag, General Manager am 30. Okt. 2023
Dear Lando,Thank you for your kind words. We are very grateful that our staff exceeded your expectations.Your appreciation is a fantastic reward for us, and it inspires our committed hoteliers to constantly go above and beyond to deliver the quality service that you and all of our guests deserve.Our doors are always open, and we hope to see you again soon.Kind Regards,Okan KaradagGeneral Manager

6/10 – Okay

Ehab

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice new hotels disappointing service
I made two reservations with panoramic sea view rooms as I was with my wife and my 13 years old son , I have send the management email before that we wanted connected rooms , unfortunately that was not available when I checked in , they asked for 1500 euro in order to upgrade, I had to accept the available rooms but I stayed all night worried about my son the first night the second two nights we had to stay in the same room although I paid for two Check in and check out were very slow , cost of breakfast was extremely high and average quality Rooms are really beautiful but I didn’t find peace in there
Aufenthalt von 3 Nächten im September 2023
Antwort von Okan Karadag, General Manager am 1. Okt. 2023
Dear Mr. Ehab,Thank you for taking the time to share your thoughts on your visit to the JW Marriott Hotel Istanbul Marmara Sea.We are deeply disappointed if your experience fell short of your expectations.We try to guarantee an optimal experience for every guest, so providing input is highly valuable.Please do not hesitate to contact us privately if you would like to discuss the issue further.Kind Regards,Okan KaradagGeneral Manager

8/10 – Gut

Timothy

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Hotel contacted us in advance to ask when we would come. We telephoned and asked whether 2pm would be ok (knowing check in was at 3pm). They said "no problem" and offered to send a car. We declined the car and said we'd take a taxi (we were transferring from another hotel and didn't want the pressure of knowing they would turn up at a specific time). On arrival at 2pm told room wasn't ready and left sitting in lobby waiting ... for 1 1/2 hours. No drinks offered or acknowledgement that we were waiting. Eventually reapproached front desk and complained at 3:30. Complaint was handled very professionally. Hotel did make good by sending written apology and fruit basket plus access to executive lounge, so credit for that. Bottom line is we lost an afternoon when we could have been out and about. If they'd told us upfront not to turn up before 3pm, we would have organised things differently. Other than this no other complaints. Hotel is a bit isolated but very nice if all you want to do is chill after a number of days in Istanbul. Room and balcony were very nice.
Aufenthalt von 3 Nächten im September 2023
Antwort von Okan Karadag, General Manager am 27. Sept. 2023
Dear Timothy,Thank you very much for your stay with us. The feedback you were so kind as to share is much appreciated, and we took careful note of all the compliments as well as the improvement needs mentioned. And it will definitely be considered to improve the quality of our services.The entire team looks forward to the pleasure of welcoming you back.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2023
Antwort von Okan Karadag, General Manager am 27. Sept. 2023
Dear Guest,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards, Okan KaradagGeneral Manager

10/10 – Hervorragend

Fatima

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von Okan Karadag. General Manager am 25. Sept. 2023
Dear Fatima,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Mohamed

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 9 Nächten im September 2023
Antwort von Okan Karadag, General Manager am 23. Sept. 2023
Dear Mohamed,Thank you for visiting us. We are looking forward to welcoming you back.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Nezi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Okan Karadag, General Manager am 21. Sept. 2023
Dear Nezi,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards, Okan KaradagGeneral Manager

8/10 – Gut

Sai Tung Stones

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2023
Antwort von Okan Karadag, General Manager am 21. Sept. 2023
Dear Sai Tung StonesThank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards, Okan KaradagGeneral Manager

6/10 – Okay

Hesham

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
good
Aufenthalt von 3 Nächten im September 2023
Antwort von Okan Karadag. General Manager am 18. Sept. 2023
Dear Hesham,Thank you for visiting the JW Marriott Hotel Istanbul Marmara Sea.We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

grégory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Un séjour vraiment très agréable, du coup nous avons prolongés. Le personnel est disponible et à l’écoute, le petit déjeuner est Top, les restaurants Top, la piscine extérieure Top, je n’ai que des compliments à faire, vous pouvez y venir les yeux fermés. Tout a été facile pour moi car tout l’établissement est accessible en fauteuil roulant. Je recommande vivement cet établissement 😎
Aufenthalt von 2 Nächten im August 2023
Antwort von Okan Karadag. General Manager am 2. Sept. 2023
Dear Grégory,Thank you for your flattering comments. It was a great pleasure to welcome you to our lovely hotel.Your estimation is a great reward for us and encourages our loyal associates to always go above and beyond to provide the excellent service that you and all our guests are entitled to expect.We would be delighted to see you again at our property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Hesham

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von Okan Karadag, General Manager am 1. Sept. 2023
Dear Hesham,Thank you for visiting us. We are looking forward to welcoming you back. Kind Regards, Okan KaradagGeneral Manager

10/10 – Hervorragend

Rakan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well maintained property. Staff go above and beyond to meet guest’s needs.
Aufenthalt von 3 Nächten im August 2023
Antwort von Okan Karadag am 23. Aug. 2023
Dear Rakan,What a lovely compliment. We are really touched that you have a perfect experience with us. We would be honored to welcoming you back in our lovely property. Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

STEPHANIE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Magnifique !!!
Exceptionnel hôtel!!! Magnifique avec chambres hyper modernes vue whaou petits déjeuners incroyables Personnel adorable Spa et fitness top 👍 avec Turkish Hammam a conseiller !!!
Aufenthalt von 2 Nächten im August 2023
Antwort von Okan Karadag am 23. Aug. 2023
Dear Stephanie,Warm greetings from the JW Marriott Hotel Istanbul Marmara Sea. We, as a team, would like to extend our thanks to you for the lovely words you used to describe our hotel, along with its staff and services. We look forward to welcoming you in soonest future again.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

alan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing pool and spa facilities Michelin star Japanese restaurant Beautiful balcony with stunning sea view
Aufenthalt von 3 Nächten im August 2023
Antwort von Okan Karadağ. General Manager am 14. Aug. 2023
Dear Alan,What a lovely compliment. We are really touched that you have had a perfect experience with us.We would be honored to welcome you back to our lovely property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Hervorragend

Gabrial

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Okan Karadag, General Manager am 29. Aug. 2023
Dear Gabrial,Thank you for visiting the JW Marriott Hotel Istanbul Marmara Sea, we are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

6/10 – Okay

Tareq

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
The property in general is OK. Nothing too spectacular if you have been around other JW Marriotts around the world. It does not have options for dining or nightlife, very quiet atmosphere. They have a nice location but are not utilizing it properly. Staff is generally friendly if you can communicate with them in English. Breakfast buffet for the price, quality and variety is not worth it. Other 5 star properties in Turkey, offer much better experience. There is no outside pool and the spa area is also pretty dead. Overall, it is satisfactory. They need to really jazz up the place and also make sure they hire staff that speaks English.
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Okan Karadağ. General Manager am 4. Aug. 2023
Dear Tariq,Warmest regards from the JW Marriott Marmara Sea Istanbul Thank you for your kind feedback.We are sorry to hear you received incorrect details regarding the outdoor pool. We have an outdoor pool operating from 10:00 a.m. every day until 8:00 p.m.If you would like to discuss the issue further, please do not hesitate to contact us privately.We are looking forward to hearing from you again soon.Kind Regards,Okan KaradagGeneral Manager