Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
243 von insgesamt 367 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
243
85 von insgesamt 367 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
85
19 von insgesamt 367 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
19
10 von insgesamt 367 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
10
10 von insgesamt 367 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
10
9,6/10
Sauberkeit
9,2/10
Personal & Service
9,0/10
Ausstattung
9,2/10
Zustand der Unterkunft
9,0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Marsel
30. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was good you have the public transportation near by.
Marsel
Aufenthalt von 5 Nächten im März 2024
Antwort von bahar am 2. Apr. 2024
Dear Marsel,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager
10/10 – Hervorragend
Nathalie
1. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nathalie
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bahar Apul am 29. Jan. 2024
Dear Nathalie,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager
8/10 – Gut
ÖNDER
14. Nov. 2023
ÖNDER
Aufenthalt von 2 Nächten im November 2023
Antwort von Front Office Manager am 20. Nov. 2023
Dear Onder,Thank you very much for your feedback!As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We are delighted to see that you enjoyed the stay and the service provided.We look forward to welcoming you back to our hotel soon.Kind regards,Mehmet Dal
10/10 – Hervorragend
Tarik
Mit dem Partner gereist
29. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft war super! Nur weiterzuempfehlen.
Tarik
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Front Office Manager am 20. Nov. 2023
Dear Tarik,Thank you very much for your 5-star-rating as well as your nice comments and recommendation of our hotel. We really appreciate it and look forward to welcome you back in the near future. Best regards,Mehmet Dal
10/10 – Hervorragend
Holger
Mit der Familie gereist
5. März 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Holger
Aufenthalt von 2 Nächten im März 2023
Antwort von Simge Z. am 7. März 2023
Dear Mr. Holger,Thank you so much for taking time to share your experience during your recent stay, in detail. We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations.We look forward to providing you with the same level of service and unique experiences on your next visit, which will hopefully be in the not-too-distant future.Kind Regards,
10/10 – Hervorragend
Tugba
24. Feb. 2022
Tugba
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Yagmur B: am 28. Feb. 2022
Sayın Tugba,
Geribildiriminizi bizimle paylaştığınız için çok teşekkür ederiz.
Konaklamanızdan ve size sunulan servislerimizden memnun kaldığınızı görmekten büyük mutluluk duymaktayız.
En kısa sürede sizleri yeniden otelimizde ağırlayabilmeyi diliyoruz.
Saygılarımızla,
10/10 – Hervorragend
Zueleyha
Mit dem Partner gereist
10. Dez. 2021
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bayildim harika
Zueleyha
Aufenthalt von 3 Nächten im September 2021
Antwort von Yagmur B. am 12. Dez. 2021
Sayın Zueleyha,
Geribildiriminizi bizimle paylaştığınız için çok teşekkür ederiz.
Genel anlamda konaklamanızdan ve size sunulan servislerimizden memnun kaldığınızı görmek bizi çok mutlu etti.
En kısa sürede sizleri yeniden otelimizde ağırlayabilmeyi diliyoruz.
Saygılarımızla,
10/10 – Hervorragend
Ibrahim
Mit der Familie gereist
17. Okt. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ibrahim
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Yagmur B. am 18. Okt. 2021
Dear Ibrahim,
Thank you very much for taking time to evaluate us.
We are truly glad to see that you enjoyed your stay in each aspect and our services provided.
We look forward to welcoming you back to our hotel, very soon.
Sincerely,
8/10 – Gut
Verifizierter Reisender
Geschäftlich gereist
28. Okt. 2020
Gut: Personal & Service und Zustand der Unterkunft
Super Hotel, mega Personal gerne immer wieder. Außer im Massage Raum, da waren noch teils benutzte Handtücher und co. Zu finden. Hier der einzige Manko, sonst top top top
Verifizierter Reisender
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von Yağmur B. am 5. Nov. 2020
Dear Guest,
Thank you for taking time to share your feedback with us.
We are delighted to see that you enjoyed many aspects of our hotel during your stay, in overall.
We are looking forward to welcoming you back to our hotel, very soon.
Sincerely,
10/10 – Hervorragend
Verifizierter Reisender
14. März 2020
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 1 Nacht im März 2020
Antwort von Asli F am 16. März 2020
Dear guest,
Thank you very much for taking time to evaluate our hotel.
We are delighted to see that you had a great stay.
We look forward to welcoming you back.
Sincerely,
10/10 – Hervorragend
Verifizierter Reisender
4. Sept. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 1 Nacht im September 2019
Antwort von Asli F am 6. Sept. 2019
Dear Guest,
Thank you very much for your evaluation. We are glad that you enjoyed your stay in overall.
We look forward to welcoming you back to our hotel.
Sincerely,
10/10 – Hervorragend
Verifizierter Reisender
Mit einer Gruppe gereist
2. Mai 2019
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Deluxezimmer sehr groß und gut ausgestattet... sehr sauber... Personal super nett...
Verifizierter Reisender
Aufenthalt von 1 Nacht im April 2019
Antwort von Asli F am 15. Mai 2019
Dear Guest,
Thank you very much for your feedback. It is a pleasure for us to see that your stay with us was a memorable experience. Receiving your appreciation is most precious for us.
We look forward to welcoming you back to our hotel.
Sincerely,
10/10 – Hervorragend
Verifizierter Reisender
Mit dem Partner gereist, Mit einer Gruppe gereist
1. Mai 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles super gewesen... Zimmer, Sauberkeit, Personal, Lage....
Verifizierter Reisender
Aufenthalt von 5 Nächten im April 2019
Antwort von Asli F am 15. Mai 2019
Dear Guest,
Thank you very much for your detailed feedback about your stay. We are grateful to see that our location and room features exceeded your expectations, as much as our services.
We look forward to welcoming you back to our hotel.
Sincerely,
2/10 – Ungenügend
Verifizierter Reisender
24. Jan. 2019
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 8 Nächten im Dezember 2018
Antwort von Gizem D am 31. Jan. 2019
Dear Guest,
Thank you very much for your evaluation regarding your stay. I kindly ask for a more detailed feedback which would help us identify and work on the areas where we need to improve. Thank you.
Best Regards,
Gizem Düzdas
Guest Relations
10/10 – Hervorragend
Verifizierter Reisender
7. Jan. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr tolles Hotel in guter Lage. Durch die Metro fast dirket vor der Tür, gelangt man schnell ins Zentrum der Stadt. Ich würde das Hotel wieder buchen.
Verifizierter Reisender
Aufenthalt von 5 Nächten im Dezember 2018
Antwort von Gizem D am 8. Jan. 2019
Dear Guest, Thank you very much for your feedback. We are delighted to see that you enjoyed your stay with us. It is great to read that our location was a perfect fit for you. We look forward to welcoming you back to our hotel soon. Sincerely,
Gizem Düzdas
Guest Relations
8/10 – Gut
K
31. Dez. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gute Lage und insgesamt sehr nettes Personal. Pool Bereich sehr schön.
K
Aufenthalt von 5 Nächten im Dezember 2018
Antwort von Gizem D am 2. Jan. 2019
Dear Guest, Thank you very much for your feedback. We are delighted to see that you enjoyed your stay with us. It is great to read that our facilities,location and staff were able to exceed your expectations. We look forward to welcoming you back to our hotel soon. Sincerely,
Gizem Düzdas
Guest Relations
10/10 – Hervorragend
KENAN
8. Feb. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
KENAN
Aufenthalt von 1 Nacht im Januar 2018
10/10 – Hervorragend
Verifizierter Reisender
17. Mai 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles prima
Seher modern sehr sauber essen lecker
Central Lage eigentlich alles im großen ganzen gut
Verifizierter Reisender
Antwort von Dilara, Guest Relations Coordinator am 17. Juli 2017
Thank you so much for choosing us on your last visit to Istanbul. Please contact me if you have any suggestions or complaints regarding your stay. We are happy to hear that you have enjoyed our location and services. We hope to accommodate you once more another time. Kind regards, Dilara Guest Relations Coordinator
10/10 – Hervorragend
Norbert, St. Pölten
6. Apr. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Toller service! Wahnsinnszimmer!
Kurzfristig das Edition gebucht! Beschreibung des Loft Zimmer war nicht ganz richtig, deshalb sind wir zuerst vom 11. Stock in den 2. Stock gezogen! Wirklich traumhaft gewesen von zimmergrösse, ausstatt, toller Balkon, etc und das Concierge service war überhaupt das Beste!
Norbert
8/10 – Gut
Jürgen
29. Jan. 2013
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel, aber fehlende Lauflage
zum wiederholten Mal im Edition, immer zufrieden
Jürgen
8/10 – Gut
Pirouzan
6. Apr. 2024
Pirouzan
Aufenthalt von 2 Nächten im April 2024
Antwort von Bahar Apul am 24. Apr. 2024
Dear Pirouzan,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager
4/10 – Schlecht
Salome
4. März 2024
Salome
Aufenthalt von 3 Nächten im März 2024
Antwort von Bahar am 6. März 2024
Dear Salome,Thank you for taking the time to share your feedback following your recent visit.As we pride ourselves on providing a seamless guest experience, we are sorry to hear of your disappointment. Please be assured that we have shared your feedback with the relevant department heads.Thank you very much.Yours sincerely,Bahar ApulAsst. Front Office Manager
6/10 – Okay
Burcu Kübra
17. Feb. 2024
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Burcu Kübra
Aufenthalt von 1 Nacht im Februar 2024
Antwort von bahar apul am 19. Feb. 2024
Dear Burcu Kubra,First of all, thank you for taking the time to leave your feedback.It is our biggest goal to provide an exceptional and satisfying experience for every guest.We hope to have another chance to welcome you back to Hyatt Centric Levent.Best Regards,Bahar ApulAssistant Front Office Manager
6/10 – Okay
I
7. Feb. 2024
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
I
Aufenthalt von 9 Nächten im Januar 2024
Antwort von Bahar Apul am 19. Feb. 2024
Dear Guest,First of all, thank you for taking the time to leave your feedback.It is our biggest goal to provide an exceptional and satisfying experience for every guest.We hope to have another chance to welcome you back to Hyatt Centric Levent.Best Regards,Bahar ApulAssistant Front Office Manager
10/10 – Hervorragend
Robert
Geschäftlich gereist
29. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Frequent business traveler. One of the best hotel experience I've had in a long time. Excellent service, superb rooms, varied and quality breakfast (including vegan options) and all at a very reasonable price. Excelllent location with a metro station at the corner and major shopping malls across the street. Higly reccomend
Robert
Aufenthalt von 2 Nächten im Januar 2024
Antwort von bahar apul am 8. Feb. 2024
Dear Robert,Thank you very much for taking the time to share your positive feedback following your recent visit, and sharing your experience with other travellers. The entire team will be looking forward to welcoming you back.Best Regards,Bahar ApulAssistant Front Office Manager
4/10 – Schlecht
Cihan
29. Jan. 2024
Verbesserungswürdig: Sauberkeit und Personal & Service
Beklentimin altında
Resepsiyondaki mutsuz soğuk arkadaşlar dışında otel genel olarak normaldi. Bir turizmci olarak daha güleryüzle karşılanmayı beklerdik. Odalar çok tozluydu. Yüzeysel temizlik dışında daha detaylı temizlik gerekiyor. Tv kanalları yetersiz.
Cihan
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Bahar Apul am 30. Jan. 2024
Sayın Cihan bey,Konaklamanızda Hyatt Centric Hotel İstanbul’u tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi paylaştığınız için teşekkür ederiz. Konaklamanız süresinde beklentilerinizi karşılayamadığımız için üzgünüz.Bir sonraki konaklamanızı daha iyi hale getirebilmek için gerekli notları aldığımızı belirtmek isterim.Saygılarımla,Bahar ApulAssistant Front Office Manager
8/10 – Gut
TAE HWAN
Geschäftlich gereist
28. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
TAE HWAN
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Bahar Apul am 29. Jan. 2024
Dear Tae Hwan,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager
10/10 – Hervorragend
FIRAT
28. Jan. 2024
FIRAT
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Bahar Apul am 30. Jan. 2024
Sayın Fırat bey,Konaklamanızda Hyatt Centric Hotel İstanbul’u tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi paylaştığınız için teşekkür ederiz. Konaklamanızdan memnun kaldığınızı duymak bizi çok mutlu etti ve bizlerde sizi misafir ettiğimiz için çok mutluyuz. Yakın gelecekte sizi tekrar ağırlamayı umuyoruz.SaygılarımızlaBahar ApulAssistant Front Office Manager
10/10 – Hervorragend
Robert
27. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stunning value in a convenient location.
Robert
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Bahar Apul am 29. Jan. 2024
Dear Mr. Robert,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager
6/10 – Okay
Mehmet Korkut
15. Jan. 2024
Mehmet Korkut
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bahar Apul am 29. Jan. 2024
Sayın Mehmet Korkut,Konaklamanızda Hyatt Centric Hotel İstanbul’u tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi paylaştığınız için teşekkür ederiz. Konaklamanız ile ilgili daha detaylı bilgi paylaşmak isterseniz bizimle iletişime geçmekten çekinmeyiniz.Saygılarımla,Asistan Önbüro MüdürüBahar Apul
8/10 – Gut
Furkan
5. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Furkan
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bahar Apul am 29. Jan. 2024
Sayın Furkan,Konaklamanızda Hyatt Centric Hotel İstanbul’u tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi paylaştığınız için teşekkür ederiz. Konaklamanızdan memnun kaldığınızı duymak bizi çok mutlu etti ve bizlerde sizi misafir ettiğimiz için çok mutluyuz. Yakın gelecekte sizi tekrar ağırlamayı umuyoruz.SaygılarımızlaBahar ApulAssistant Front Office Manager
2/10 – Ungenügend
Zaid
5. Jan. 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We arrived at night on 4th January and the man in the reception was very bad don’t know how to deal with the people
Un comfortable bed , nice bathroom
Parking so expensive
Zaid
Aufenthalt von 1 Nacht im Januar 2024
Antwort von bahar Apul am 29. Jan. 2024
Dear Mr. Zaid,We would like to express our gratitude for taking the time to share your valuable feedback following your recent visit. Your comments are genuinely appreciated, as they provide us with valuable insights to enhance our services.Regrettably, we are truly sorry to hear about the disappointments you encountered during your stay, particularly in relation to the subjects you kindly mentioned. Please accept our sincere apologies for any inconvenience caused. Rest assured, our dedicated team heads have promptly relayed your feedback.Furthermore, we deeply regret not being able to meet your expectations overall, and we want to assure you that every effort was made to address and rectify the situation to the best of our ability.Thank you once again for bringing these issues to our attention, your suggestions are important for us to grow ourselves. It is our utmost goal to provide an exceptional and satisfying experience for every guest, and we are truly sorry for any shortcomings during your stay.Yours sincerely,Bahar ApulAssistant Front Office Manager
10/10 – Hervorragend
Alexandre
Geschäftlich gereist
2. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent!!!
Emplacement extrêmement pratique, facile d'accès depuis l'aéroport, avec de nombreux commerces a proximité
Alexandre
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bahar Apul am 29. Jan. 2024
Dear Alexandre,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager
8/10 – Gut
RÜSTEM
24. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tadilat sorunları
Otelde tadilat vardı açık alanların tümü kapalıydı temiz hava almak için otelin dışına çıkmak zorunda kaldım, özellikle sigara kullananlar için çok zor bir konaklama oldu.
RÜSTEM
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bahar Apul am 29. Jan. 2024
Sayın Rüstem Yıldırım,Öncelikle konaklamanızda Hyatt Centric Levent Istanbul'u tercih ettiğiniz için teşekkür ederiz. Otelimizin girişinde yapılan yenilenmeden dolayı vermiş olduğumuz rahatsızlıktan dolayı özür dileriz. Sizleri tekrar misafir etmek dileğiyle.Saygılarımla,Asistan Önbüro MüdürüBahar Apul
6/10 – Okay
Ali
Mit einer Gruppe gereist
18. Dez. 2023
Gut: Sauberkeit und Komfort des Zimmers
Ali
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 20. Dez. 2023
Dear Mr. Ali,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul team, we highly appreciate the time you took to share your feedback with us.We pride ourselves on offering every guest impeccable service, it was disappointing to see that you found your visit to be less than perfect. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Sincerely,Mehmet Dal
4/10 – Schlecht
Kamel
Geschäftlich gereist, Mit der Familie gereist
28. Nov. 2023
Gut: Ausstattung
Location
Kamel
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Manager am 20. Dez. 2023
Dear Kamel,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul team, we highly appreciate the time you took to share your feedback with us.We pride ourselves on offering every guest impeccable service, it was disappointing to see that you found your visit to be less than perfect. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Kind regards,Mehmet Dal
6/10 – Okay
CEREN
25. Nov. 2023
CEREN
Aufenthalt von 3 Nächten im November 2023
Antwort von Front Office Manager am 20. Dez. 2023
Dear Ceren,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul team, we highly appreciate the time you took to share your feedback with us.We pride ourselves on offering every guest impeccable service, it was disappointing to see that you found your visit to be less than perfect. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Sincerely,Mehmet Dal
10/10 – Hervorragend
Nevzat
17. Okt. 2023
Gut: Sauberkeit und Personal & Service
Enjoyed it. Only issue was they are going through renovations.
Nevzat
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Front Office Manager am 17. Okt. 2023
Dear Nevzat,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Kind regards,Mehmet Dal
6/10 – Okay
ibrahim
16. Okt. 2023
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Personelin hattına 10 üzerinden 4
Personel mükemmel güler yüzlü ve ilgililer sorun otelde bence fotoğraflarda aşırı güzel bi otel ama otele adım atar atmaz sok geçirebilirsiniz fotoğraflardan farklı. Odalar komple ahşap kaplama yapılmış dolasıyla esneme yapıyor ve ses çıkarıyor huzursuz uyumaya sebep oluyor
ibrahim
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Front Office Manager am 17. Okt. 2023
Dear Ibrahim,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We pride ourselves on offering every guest impeccable service, it was disappointing to see that you found your visit to be less than perfect. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Sincerely,Mehmet Dal
10/10 – Hervorragend
Ertugrul
Geschäftlich gereist
24. Sept. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ertugrul
Aufenthalt von 1 Nacht im September 2023
Antwort von Front Office Manager am 15. Okt. 2023
Dear Ertugrul,Thank you for your feedback on Expedia. We appreciate the time you took to share your experience with us.Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. Hyatt Centric Levent Istanbul staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future. Sincerely,Mehmet Dal
10/10 – Hervorragend
Sarah
18. Sept. 2023
Sarah
Aufenthalt von 1 Nacht im September 2023
Antwort von Front Office Manager am 15. Okt. 2023
Dear Sarah,Thank you for your feedback on Expedia. We appreciate the time you took to share your experience with us.Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. Hyatt Centric Levent Istanbul staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future. Sincerely,Mehmet Dal
4/10 – Schlecht
Ramazan baris
13. Aug. 2023
Ramazan baris
Aufenthalt von 2 Nächten im August 2023
Antwort von Simge Z. am 16. Aug. 2023
Sayin Baris Ezber,Hyatt Centric Levent Istanbul ailesi olarak konaklamaniz suresince beklentilerinize uygun servis verememis olmaktan uzuntu duydugumuzu belirtmek isteriz.Konaklamanizla ilgili olarak servislerimizi gelistirebilmek adina sizden daha detayli yorum alabilmeyi rica ediyoruz.Saygilarimla,
8/10 – Gut
Ali Can
13. Aug. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful rooms
Ali Can
Aufenthalt von 1 Nacht im August 2023
Antwort von Simge Z. am 16. Aug. 2023
Sayın Ali Can Bey,Hyatt Centric Levent İstanbul ailesi olarak; genel olarak konaklamanızdan, size sunmuş olduğumuz servislerden memnun kalmanıza çok mutlu olduk.Çok değerli görüşleriniz bizi her zaman daha iyisini yapabilmemiz için motive etmektedir.Sizi en yakın zamanda yeniden otelimizde ağırlayabilmeyi diliyoruz.Saygılarımla,
8/10 – Gut
Jinha
8. Aug. 2023
Gut: Sauberkeit und Personal & Service
Jinha
Aufenthalt von 2 Nächten im August 2023
Antwort von Simge Z. am 16. Aug. 2023
Dear Jinha Kim,Thank you so much for taking time to share your experience during your recent stay, in detail. We are very delighted to see that you have enjoyed your stay. We shared your feedback with related departments.We look forward to welcoming you back to our hotel soon.Kind regards,
10/10 – Hervorragend
Reyna
2. Aug. 2023
Gut: Ausstattung und Zustand der Unterkunft
Beautiful room, excellent staff
Reyna
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Simge Z. am 16. Aug. 2023
Dear Ms. Santos,Thank you very much for your very positive rate. We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. As Hyatt Centric Levent Istanbul family, we always strive to keep our service quality in the best way.Once again, thank you for choosing us for your stay and we hope to welcoming you back, soon.Kind regards,
8/10 – Gut
kutlu
2. Aug. 2023
kutlu
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Simge Z. am 16. Aug. 2023
Sayın Kutlu Bey,Hyatt Centric Levent İstanbul ailesi olarak; genel olarak konaklamanızdan, size sunmuş olduğumuz servislerden memnun kalmanıza çok mutlu olduk.Çok değerli görüşleriniz bizi her zaman daha iyisini yapabilmemiz için motive etmektedir.Sizi en yakın zamanda yeniden otelimizde ağırlayabilmeyi diliyoruz.Saygılarımla,
6/10 – Okay
Simon
Geschäftlich gereist
31. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Large modern hotel
The staff at reception were very friendly and helpful. I was given a free upgrade which meant i had a big room with a sitting area at the front of the hotel. The bathroom was spacious and well equipped. The bed was comfortable though the room was a little too warm. I tried setting the A/C to 20'C but it never got below 21.7 during the two days i stayed. There is no way to get a breeze as the windows are sealed
(I hate these modern style hermetically sealed hotel rooms)
Breakfast was fine
Simon
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Simge Z. am 31. Juli 2023
Dear Mr. Simon,Thank you so much for taking time to share your experience during your recent stay, in detail.As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We are very delighted to see that you have enjoyed our rooms.Furthermore, we appreciate your compliments in regards to the hotel staff.On the other hand, we would like to apologize for the inconvenience situation about A/C that you encountered. Please be sure, the constructive feedback that you mentioned is already taken consideration by related departments.Thank you once again for helping us take our quality one step further.We wish you have a more pleasant stay on your next trip.We are looking forward to welcoming you back, soon.Sincerely,
10/10 – Hervorragend
Mehmet
31. Juli 2023
Mehmet
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Simge Z. am 16. Aug. 2023
Sayın Mehmet Bey,Hyatt Centric Levent İstanbul ailesi olarak; genel olarak konaklamanızdan, size sunmuş olduğumuz servislerden memnun kalmanıza çok mutlu olduk.Çok değerli görüşleriniz bizi her zaman daha iyisini yapabilmemiz için motive etmektedir.Sizi en yakın zamanda yeniden otelimizde ağırlayabilmeyi diliyoruz.Saygılarımla,
8/10 – Gut
Fouad
23. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very helpful staff
Fouad
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Simge Z. am 31. Juli 2023
Dear Mr. Fouad,First of all, I would like to thank you for taking time to share your reviews with us. We are truly delighted to read that you enjoyed your recent stay in overall. In particular, thank you for your very nice comments regarding our staff.We look forward to providing you with the same level of service and unique experiences on your next visit, which will hopefully be in the not-too-distant future.Sincerely,
10/10 – Hervorragend
Wayel
4. Juli 2023
Wayel
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Simge Z. am 6. Juli 2023
Dear Guest,Thank you so much for taking time to share your experience.We are delighted to see that you enjoyed the stay and the service provided.We shared your feedback with related departments.We look forward to welcoming you back to our hotel soon.Kind regards,