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Bewertungen von Mia Reef Isla Mujeres - All Inclusive

4 out of 5
Mia Reef Isla Mujeres - All Inclusive
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO

Bewertungen

8,2

Sehr gut

482 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
263 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
132 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
64 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
59 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

7,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Claudia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist perfekt gelegen fußläufig zum Ort und an dem schönsten Strand der Insel. Morgens, bevor die Boote kommen konnte man fast alleine im Wasser sein, aber auch später war es nie zu voll und traumhaft schön. Unser Zimmer war ein bisschen in die Jahre gekommen, aber das hat uns nicht gestört. Das Essen war abwechslungsreich und lecker. Das Einzige, was wir nicht mehr machen würden war ein Golfcard im Hotel buchen, denn woanders sind die billiger und besser… Insgesamt haben uns super wohl gefühlt und würden auf jeden Fall wiederkommen.
Aufenthalt von 4 Nächten im April 2024
Antwort von Ricardo from concierge am 17. Apr. 2024
Dear Claudia Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

8/10 – Gut

Chantal

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sensationelle Lage
Das Hotel ist etwas in die Jahre gekommen, das sieht man z.B. an den Badezimmern. Aber die Lage ist sensationell, die Aussicht aus dem Zimmer einfach top, das Personal extrem freundlich. Wir hatten ein hübsches Zimmer im 6. Stock. Die bedienten Restaurants waren sehr gut. Auch das Buffet war vom Essen her sehr gut, nur war die Inneneinrichtung des Buffetrestaurants sehr ungemütlich. Das müsste renoviert werden! Somit ist der Preis des Hotels eindeutig zu hoch. Wegen der Lage und des Strandes würde ich aber trotzdem jederzeit wiederkommen!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Ricardo from concierge am 25. Juli 2023
Dear Mrs. ChantalThank you for choosing our hotel and have taken your time to share your comments. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!!

8/10 – Gut

Ratko

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Alles tip top
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Miriam from concierge am 21. Mai 2023
Dear Ratko:Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 – Gut

Anna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Traumhaft
Traumhaft
Aufenthalt von 2 Nächten im November 2021
Antwort von Community Manager am 16. Nov. 2021
Dear, Anna. We truly appreciate your comments about our Paradise at hotel mia reef isla mujeres. We would love to welcome you one more time at our hotel. Regards.

8/10 – Gut

Jennifer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and modern facility, standard is rather European 3 star. Service at reception is superb, gastronomic service is very much dependent on how much you tip. Food is alright, cocktails available "tomorrow again" after 9 pm at the bar. Whole hotel feels like US-American, not mexican. Drinks, music, some food choice is clearly targeted at US guests and give only little impression of what Mexico really is about. Sunbeds are "reserved" by guests before 7 am in the morning, most of them are close to an area unfortunately filled with sargassum, which does not seem to get cleaned up, so smell and look are really not bearable. The ocean itself will be the most beautiful you have ever seen. Sandy but clear, incredible color, plain beautiful.
Aufenthalt von 2 Nächten im September 2021
Antwort von Community Manager am 11. Nov. 2021
Dear, Jennifer. We truly appreciate your comments about our Paradise at hotel Mia Reef Isla Mujeres. We would love to welcome you one more time at our hotel. Regards.

10/10 – Hervorragend

David Gussie, punxsutawney

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel location on its own island was unique and was very close to all of the attractions
Aufenthalt von 6 Nächten im Mai 2024

10/10 – Hervorragend

René

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
La playa mas bella que eh visitado
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Martha

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Nice for a family with things to do for adults and children. Property was somewhat dated and had
Aufenthalt von 3 Nächten im März 2024

8/10 – Gut

Vince, Toronto

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The resort is older and needs some work to maintain 2024 standards. The Beach is awesome and best part of this hotel and location. The food is simply not good enough and the options are limited. This area needs attention. The tern's are adorable but are messy and noisy.
Aufenthalt von 5 Nächten im Mai 2024

4/10 – Schlecht

Jaime

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
“Tern Sanctuary” not advertised large amount of birds horrible smell, online pics are VERY deceptive. Bathrooms are very small, property not kept up very worn. Shower head in ceiling was loose and hanging, sink didn’t drain. Food was horrible, no room service, fridge in room was from the 90’s and had a few soft drinks and a small bag of Doritos and a couple of Corona’s. Have to pay $157 for a cabana area unless you are a black wristband person. Time share sales people that work for hotel disguised as explaining the hotel and options when you arrive. Each time we went back through lobby we were approached and harassed to meet for a sales pitch. I kept saying no and continually pressured to have a “breakfast” it was super uncomfortable. We avoided the lobby for this reason. Most of the staff was kind but the black wristband people got preferred service everywhere.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Martin from concierge am 24. Mai 2024
Dear JaimeThank you very much for your kind comments and for taking the time to post your review on expedia! Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 – Gut

Reyna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La vista de la habitación al mar es fabulosa y la playa perfecta para toda la familia, El personal en general es muy atento y amable. Lo que podrían mejorar es el buffet
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kevin From Concierge am 22. Mai 2024
Estimada Reyna, ¡Muchas gracias por tus amables comentarios y por tomarte el tiempo de publicar tu reseña en Expedia! Estaremos honrados de darle la bienvenida nuevamente en un futuro cercano a Mia Reef Isla Mujeres. ¡¡Saludos!! ¡¡Atentamente!!

10/10 – Hervorragend

Juan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff the service and the food were excellent
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Kevin From Concierge am 19. Mai 2024
Dear Juan Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Katherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Place needs some serious updating but overall I will come back over and over again. Pool needs to be open later. They kick you out at dark. Beer only at the bar after 10pm so that sucks for non beer drinkers. I love the location and the beaches are amazing. Mexican restaurant was so yummy and so were the fish tacos at the ceviche place. Oddly no ceviche there. I don’t want to leave!! Will be back!!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Kevin From Concierge am 19. Mai 2024
Dear Ketherine Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

2/10 – Ungenügend

Miroslav, Austin

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Will never come back again.
Aufenthalt von 10 Nächten im Mai 2024
Antwort von Kevin From Concierge am 16. Mai 2024
Good afternoon Mr. Miroslav Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 – Hervorragend

Edward

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The food was excellent and the staff was fantastic. We will definitely be going back.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Kevin From Concierge am 16. Mai 2024
Dear Edward Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 – Gut

Jose Miguel

Gut: Sauberkeit und Personal & Service
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Kevin From Concierge am 16. Mai 2024
Estimado Sr. Jose Miguel ¡Muchas gracias por tus amables comentarios y por tomarte el tiempo de publicar tu reseña en Expedia! Estaremos honrados de darle la bienvenida nuevamente en un futuro cercano a Mia Reef Isla Mujeres. ¡¡Atentamente!!

2/10 – Ungenügend

Fethi

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As stay was ok good stat all friendly clean , but I had a really bad experience with the house keeper that was missing my money , was 500 US dollars missing from my room and the. Lobby nothing can do about
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Erik Morales From Recepcion am 16. Mai 2024
Good afternoon Mr. Feithi Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

6/10 – Okay

Everett, Smithville

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The location was beautiful and the staff was great. The property needs updated and repaired. No hot water and the shower head was broken, holes in the blackout drapes, rust on the curtains, tv broken shampoo and conditioner bottles were used. Under par for a 5 star resort. The birds were loud and stunk, bird poo everywhere.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Martin from concierge am 6. Mai 2024
Dear everettThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 – Gut

Harold Edward, Allen Park

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We first came to Mia Reef in 2018 and loved it. Great location. Awesome snorkeling. Decent accommodations and food. On a 1-5 scale ... 5 for location, 5 for staff, 3.5 for rooms and 3 for food. Food is their weakest point. Not enough variety and so so on quality at times. Kudos to Guillermo and Chris. These men were so helpful on numerous fronts and were greatly appreciated!
Aufenthalt von 10 Nächten im April 2024
Antwort von Martin from concierge am 6. Mai 2024
Dear Harold Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 – Gut

Ashley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We felt very safe at this resort. We did wish that the food was kept warmer on the buffet. Its a great place to get "lost" in the day as there are no clocks!! 😊
Aufenthalt von 5 Nächten im April 2024
Antwort von Martin from concierge am 6. Mai 2024
Dear AshleyThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Monika Marzena

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
The location was the best part of the hotel. Food was good, service excellent. Room was clean. Close to downtown . Definitely we will come back.
Aufenthalt von 4 Nächten im April 2024
Antwort von Martin from concierge am 10. Mai 2024
Dear monika Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Cindy

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and the property is beautiful
Aufenthalt von 5 Nächten im April 2024
Antwort von Kevin from Concierge am 5. Mai 2024
Dear Cindy Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Jacob

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 8 Nächten im April 2024
Antwort von Martin from concierge am 25. Mai 2024
Dear JacobThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Keith, Buda

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service!
Aufenthalt von 7 Nächten im April 2024
Antwort von Kevin from Concierge am 5. Mai 2024
Dear KeithThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Jacqueline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location of the property is beautiful! The personnel was always working hard to make sure everything was in top condition. Very clean and comfortable. It never seemed crowded. Food options were breakfast/lunch/dinner buffet or Mexican/italian restaurant (dinner only). They all had good options. On most nights there was an entertaining show at 8. The beach is kid/non swimmer friendly. If you are looking to relax on the beach and enjoy a chill laid back environment this is the place to do it!
Aufenthalt von 6 Nächten im April 2024
Antwort von Martin from concierge am 3. Mai 2024
Dear jacqueline Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

RoseMary

Gut: Sauberkeit und Personal & Service
Aufenthalt von 8 Nächten im April 2024
Antwort von Martin from concierge am 3. Mai 2024
Dear rose Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very unique property. The best location on the island!
Aufenthalt von 5 Nächten im April 2024
Antwort von Ricardo from concierge am 1. Mai 2024
Dear Paul Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

2/10 – Ungenügend

Anderson

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were very disappointed overall.
Aufenthalt von 3 Nächten im April 2024
Antwort von Kevin from Concierge am 30. Apr. 2024
Good afternoon Mr. Anderson Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 – Hervorragend

Emma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von Ricardo from concierge am 30. Apr. 2024
Dear Emma Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Samantha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mia Reef was perfect. Great food, drinks and beautiful beach!
Aufenthalt von 4 Nächten im April 2024
Antwort von Ricardo from concierge am 30. Apr. 2024
Dear Samantha Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 – Gut

Erika

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall stay was great with just a few minor issues. First, my room was not ready upon check in. Waited 2 hours for that, but luckily concierge took our bags so we were able to just eat/hang out at the beach. The food like most all inclusives is okay, just have to find what is good pretty much. The buffet always had tons of options and the place near the beach to eat had some good tacos. The 2 other restaurants on property require 24 hours notice for reservations. Last thing that kept us awake at night was the birds! If you're staying in an ocean front villa, make sure to check the bird mating schedule. We were told they are there for 4-5 months and they are LOUD! All night and all day, sounded like cats fighting at the door, bring good earplugs! We went end of April. Everything else was great! The staff, the amenities, the property is GORGEOUS. The beaches are so nice and in the front there's great snorkeling. Also a highlight of this hotel is Kings Pool! It is a must when staying here! It has the best snorkeling on property and is so beautiful, we spent a whole day at this pool and had it all to ourselves. Place is definitely great if you just want to stay and have a few chill beach days for sure! Kept nice and clean as well. We did an excursion one day and transportation was easy! Would definitely come back.
Aufenthalt von 3 Nächten im April 2024
Antwort von Ricardo from concierge am 29. Apr. 2024
Dear Erika Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Renee Grace

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Ricardo from concierge am 29. Apr. 2024
Dear Renee Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

6/10 – Okay

Evelyn, Alexandria

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Surroundings are incredible! Amazing beach, best in the island, amazing for snorkeling. The hotel room is ok and the hotel`s location is just the best. Hotel quality is ok, needs a lot of improvement. It should not be considered all inclusive. The food at the buffet was unacceptable. But the food in the restaurants near by were great :)
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Martin from concierge am 27. Apr. 2024
Dear Evelyn Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

8/10 – Gut

Melissa K

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Mia Reef is a beautiful setting. You cannot beat its location and natural beauty, the cove, the King's Bath, Atlantic view, palm trees, sand, fish and birds. Check-In had time share pressure. All-inclusive does not include a bali-bed, that is extra or only for timeshare members. A good variety of food and drink options included. Las Marias had incredible dining, very delicious and upscale. We preferred the outdoor dining to the indoor at Las Marias. Guillermo and Rogelio were very gracious. Sarimar had a buffet and hot grill style, allowing for great variety, something for everyone. Jerry and Gustavo were always quick to serve you. The Cevicharia had beachside informal dining by Roberto, where you could grab a refreshing beverage, tostada, tacos and ceviche. We enjoyed entertainment in the Blue Moon Bar, the Caribbean dancers, Mayan dancers and cirque performers. The Spa Mia was heavenly, with massages and sun care oils. Ileana was great! We went in mid April, so the Sooty Terns were in mating season by the villas. This made for a lot of noise, but after the first night we got used to them. Pretty neat to know that they fly for months at a time but come back to Mia Reef during this time of year. Loved being able to watch them laying their eggs. The villas were incredible, clean, great views, and the mini fridge was stocked daily. Minor setbacks were inconsistent on room towels, toiletries and fridge items you would get, pool was hazy. Can't beat the cove!
Aufenthalt von 8 Nächten im April 2024
Antwort von Ricardo from concierge am 27. Apr. 2024
Dear Melissa Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Patricia l, Monroe

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La propiedad está buena no es hotel de lujo pero la playa es paradisiaca , está libre de sargazo y la atención del staff es excelente. Definitivamente volveremos el próximo año
Aufenthalt von 10 Nächten im April 2024
Antwort von Ricardo from concierge am 26. Apr. 2024
Estimada Patricia, ¡Muchas gracias por tus amables comentarios y por tomarte el tiempo de publicar tu reseña en Expedia! Estaremos honrados de darle la bienvenida nuevamente en un futuro cercano a Mia Reef Isla Mujeres. ¡¡Saludos!! ¡¡Atentamente!!

10/10 – Hervorragend

Aimee

Gut: Personal & Service
Aufenthalt von 5 Nächten im April 2024
Antwort von Kevin From Concierge am 16. Mai 2024
Dear Aimee Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

4/10 – Schlecht

Aileen

Aufenthalt von 3 Nächten im April 2024
Antwort von Kevin From Concierge am 16. Mai 2024
Good afternoon Mr. Aileen Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 – Hervorragend

Sandy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have been here a few times and always bring new people along. Everyone we have brought have loved it as much as we do. Hope to come back again.
Aufenthalt von 4 Nächten im April 2024
Antwort von Ricardo from concierge am 24. Apr. 2024
Dear Sandy Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Estella

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Kevin from Concierge am 24. Apr. 2024
Dear Estella Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 – Gut

Corlin Jilli

Aufenthalt von 3 Nächten im April 2024
Antwort von Martin from concierge am 11. Mai 2024
Dear corlin Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Courtney Elizabeth

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Kevin from Concierge am 22. Apr. 2024
Dear Elizabeth Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Lorenzo

Aufenthalt von 5 Nächten im April 2024
Antwort von Martin from concierge am 11. Mai 2024
Dear lorenzo Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

kimberly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location,staff ,beach were amazing..highly recommend
Aufenthalt von 5 Nächten im April 2024
Antwort von Kevin from Concierge am 21. Apr. 2024
Dear Kimberly Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

6/10 – Okay

James

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
You’re staying here for the location, not the resort. The resort is fine, not great, not awful. If you like finer accommodations with multiple robust food options you will find yourself complaining. Food is minimally acceptable and mostly buffet. But tons of affordable great food options two to three blocks away in town. But again, you are here for the beach and views. The water is remarkable. Extremely safe for people of all ages including young children. Nobody will be getting carried away by a current or rip tide, nobody will be drowning. More geared for beach bums if you want to stay on resort. If you like exploring Isla is a beautiful place too.
Aufenthalt von 7 Nächten im April 2024
Antwort von Kevin from Concierge am 21. Apr. 2024
Dear James Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

10/10 – Hervorragend

Vjola

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 9 Nächten im April 2024
Antwort von Ricardo from concierge am 20. Apr. 2024
Dear Vjola Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

María

Aufenthalt von 3 Nächten im April 2024
Antwort von Martin from concierge am 10. Mai 2024
Dear maria Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great spot all inclusive
Aufenthalt von 4 Nächten im April 2024
Antwort von Ricardo from concierge am 18. Apr. 2024
Dear Jason Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 – Gut

Rhonda H., Georgetown

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The beaches in Playa Norte is beautiful and well worth the visit.
Aufenthalt von 5 Nächten im April 2024
Antwort von Ricardo from concierge am 18. Apr. 2024
Dear Rhonda Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 – Hervorragend

Neal

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I appreciated the staff. They were attentive, gracious, welcoming, friendly, honest...... I was impressed with the quality of food and drink. Over-all not a bad moment during the 9 days there. I will definitely be back.
Aufenthalt von 8 Nächten im April 2024
Antwort von Ricardo from concierge am 17. Apr. 2024
Dear Neal Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

2/10 – Ungenügend

Manoj

Aufenthalt von 2 Nächten im April 2024
Antwort von Kevin from Concierge am 6. Mai 2024
Dear Mr. Manoj Please let us know in what can we help you? Regards!!