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Bewertungen von Leonardo Hotel Inverness

4 out of 5
Leonardo Hotel Inverness
Millburn Road, Inverness, Scotland

Bewertungen

7,8

Gut

319 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
403 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
155 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
82 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
41 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,8/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Stadthotel
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Cody Chinskie, Duty Manager am 23. Okt. 2022
Dear Guest,Thank you for taking the time to leave a review. I'm glad to hear that you enjoyed your stay. We hope to welcome you back to the hotel in the future. Thank you

4/10 – Schlecht

Marc

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2020
Antwort von Duty Manager am 7. Okt. 2020
Dear Guest, Thank you for your review we appreciate the feedback. Kind Regards Duty Manager

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unser Zimmer hat 200€ pro Nacht gekostet und beim ersten Betreten am ersten Tages waren Haare in der Wanne. Das Bad hat keine WC Bürste und wurde mind. 1x trotz Zimmerservice und Spuren in der Schüssel nicht gereinigt. Zimmer als auch Bad sind abgewohnt, das Bad wurde mind. 15 Jahre nicht saniert, es fühlt sich extrem unsauber an, wir haben uns sehr unwohl gefühlt. das Fenster im Wohnraum geht maximal eine Handbreit zu öffnen. Das WLAN ist nur in der Lobby verfügbar und hat selbst dort keine Leistung. Niemals entspricht dieses Hotel einem 4 Sterne Standard, der Pool ist ebenfalls deutlich in die Jahre gekommen, genauso der eine total überheizte Saunaraum. Die Entfernung zum Zentrum führt entlang einer stark befahrenen Straße und dauert mind 20 zu Fuß. Nachts ist es von dieser Straße her ziemlich laut, das Frühstück haben wir nur einmal probiert, hat 12 Pfund pro Person gekostet, das empfanden wir für die Qualität und Sauberkeit des Essensraum zu teuer.
Aufenthalt von 4 Nächten im Juli 2019
Antwort von G am 25. Juli 2019
Dear Guest, Thank you for your review. We value all feedback. I am very sorry about your experience you had here. I have passed on all of the issues to the relevant department managers and would like to assure you that they are being looked into. If you wish to discuss anything further please contact us directly. Kind Regards Gary Howe Front Office Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Management am 31. Mai 2019
Thank you for your review. We appreciate the feedback.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Gary am 10. Mai 2019
Dear Guest, Thank you for your review. We are glad that you enjoyed your stay and we hope to see you again in the future. Kind Regards Gary Howe Front Office Manager

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
schönes hotel, aber etwas laut. es liegt genau an der straße.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Gary am 8. Mai 2019
Dear Guest, Thank you for your feed back. We really appreciate it. We hope to see you again soon. Kind Regards Gary Howe Front Office Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Netes Hotel, leider nicht mehr auf dem Neusten Stand. Aber für einen Urlaub, in dem man viel erleben will und wirklich nur zum Schlafen aufs Zimmer geht, reicht es völlig aus. Nettes Personal, guter Service. Bin zufrieden!
Aufenthalt von 6 Nächten im Dezember 2018
Antwort von Jurys Inn Inverness am 7. Jan. 2019
Thank you for staying with us and we appreciate the feedback

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Jurys Inn Inverness am 19. Okt. 2018
Thank you for staying with us and we appreciate the feedback

8/10 – Gut

Georg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2018
Antwort von Manager am 17. Sept. 2018
Thank you for staying at Jury's Inn Inverness , We appreciate the the Feedback !

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
keine Restaurants in der Nähe nur Kfc
Nur junges nicht unerfahrenes Personal, selbst an der Bar, konnte die Frage nach der Biersorte nicht beantwortet werden.
Aufenthalt von 2 Nächten im August 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A good Hotel to do a trip with the rental car. There are a lot of free parking slots. The Hotel is a bit far from the City Center but it was a nice trip
Aufenthalt von 2 Nächten im August 2017

6/10 – Okay

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Hotel quite dated on the outside, but clearly been done up inside! Room was small but clean, the only issue was the ventilation in the bathroom does not work and with 3 people having showers made the room a very sticky place to be especially with 25degree heat outside also! Can tell this hasn’t been working for a while either cause a couple areas of mould on the ceilings! Bit of white vinegar will help for future! Otherwise a nice stay!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Timothy

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
We based ourselves here as a group of 9 cyclists for the Loch Ness Etape. It was perfect for all our needs
Aufenthalt von 2 Nächten im April 2024
Antwort von Duty Manager am 30. Apr. 2024
Dear Timothy We would like to thank you for taking the time to write your feedback about your stay and we hope that we will welcome you back to Leonardo hotel soon.Thank youDuty manager

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots of free on site parking available.
Aufenthalt von 5 Nächten im April 2024
Antwort von Duty Manager am 30. Apr. 2024
Dear MichaelThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

8/10 – Gut

Alan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay well looked after
Aufenthalt von 1 Nacht im April 2024
Antwort von Duty Manager am 22. Apr. 2024
Dear Alan Thank you for taking the time to write your feedback. We appreciate the time you have taken to write us your feedback and hope we will welcome you back again at Leonardo Hotels Inverness.Thank youDuty Manager

6/10 – Okay

lynda

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The staff on reception and in the bar grill. Where very helpful and lovely. The room 406 had vlean sheets and towels however the carpet had stains, sticky, not hoovered. Milk pots left on floor from previous guests. Windows dirty. Furnishings dirty and dusty. Walls could do with a redeesh. Bathroom floor dirty.
Aufenthalt von 1 Nacht im April 2024
Antwort von Duty Manager am 14. Apr. 2024
Dear LyndaThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

4/10 – Schlecht

michelle

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Road into hotel full of potholes. Staff miserable, unfriendly and lucky if they even look up and acknowledge you. Pillows just awful and stained carpet in rooms. Way overpriced for the terrible service and well outdated room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Duty Manager am 14. Apr. 2024
Dear Michelle Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

2/10 – Ungenügend

Daniel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The noise in the room was unbearable. In a room beside the elevator and you would have thought the elevator was in the room! Didn’t get a wink of sleep all night. Very income bed also.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 7. Apr. 2024
Dear Guest,I do believe that was mentioned to me at reception. We would be m ore than happy to move your rooms if we would be informed about it at the time.Please contact us directly as we would like to discuss that further.Kind Regards

10/10 – Hervorragend

Barry

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice friendly hotel with good facilities and good parking
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Office Manager am 16. März 2024
Dear Barry,Thank you for your lovely review. We are glad that you had a pleasant stay and we hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

10/10 – Hervorragend

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was excellent and the place was excellent too.
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Office Manager am 13. März 2024
Dear Chris,Thank you for taking time to leave your lovely review. We hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

10/10 – Hervorragend

Sam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
5 mins from city by bus very quiet area lovely staff and if you speak to Morgan at the bar tell her Jamie 25-26 feb said hi
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 27. Feb. 2024
Dear Sam,Thank you for your lovely review. We hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

8/10 – Gut

Matthew

Gut: Sauberkeit und Personal & Service
A great and very convenient place to stay.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Duty Manager am 26. Feb. 2024
Dear Matthew Thank you for taking the time to write us your feedback. We hope that we will welcome you back soon.thank you

8/10 – Gut

Ian, Edinburgh

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel rooms, good value, and having the pool and spa facilities very helpful. Note that children will be in there.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 19. Feb. 2024
Dear Ian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 – Okay

christine

Gut: Sauberkeit, Personal & Service und Ausstattung
Staff were excellent, exceptional customer service from a young girl in the bar serving a wheelchair user- cleared the cluttered bar area of signs so the lady could see better. A service provider in the breakfast restaurant was lovely - think she was from Glasgow. Lovely young lass in the leisure centre, helpful and very chatty. On the downside as soon as you leave the ground floor it’s grubby, even my 7 yr old commented on the state of the bathroom door…… it was disintegrating from the bottom up!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 17. Feb. 2024
Dear Christine Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception Team

2/10 – Ungenügend

David

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was dirty and worn out. Carpets covered in clumps of hair that the cleaner would have seen. Either a dog stayed or they swept the dirt on the carpet into piles. Sheets had somebodys hairs in aswell so guessing not replaced after the last guest. Bed cushions covered in a dried something. Pool out of order. Ordered a pizza at the bar which was disgusting. Barely warm. Draught beer was flat. Enjoyed...leaving
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Duty Manager am 17. Feb. 2024
Dear David,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception Team

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 15. Feb. 2024
Dear John,Thank you for your lovely review. We hope to welcome you back again very soon .Kind RegardsAnna Stankiewicz

10/10 – Hervorragend

paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good staff and hotel
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Office Manager am 13. Feb. 2024
Dear Paul,Thank you for taking time leave your review. I am delighted to read that your stay was good and we hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

6/10 – Okay

Shaun

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Office Manager am 10. Feb. 2024
Dear Shaun,Thank you for your feedback. We hope to welcome you back in the future.Kind RegardsAnna Stankiewicz

2/10 – Ungenügend

Kelly

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 10. Feb. 2024
Dear Kelly,Thank you for taking time to leave your feedback. I am sorry to see that your stay was disappointing. Please contact hotel directly would you wish to discuss your stay in more details.Once again we appreciate all reviews from our guests.Thank you and have a lovely day.Kind RegardsAnna Stankiewicz

8/10 – Gut

Ivan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Ivan,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Stuart

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Stuart,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Anne

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Anne,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Craig

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Craig,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Verifizierter Reisender

Comfortable bed, bathroom needs upgrade
Bed was comfortable. Wall to bathroom very thin. Receptionist agreed to 1 hour late checkout then phoned to see why we hadn't checked out. Breakfast was nice but sausages were low quality. I had silver 20 percent discount code receptionist very vague as to what to covered. If advertised as 3 star hotel would be pleased, struggles to meet 4 star rating
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Guest,Thank you for taking time to leave your review. I am sorry to read that your stay was not satisfacionary.Would you wish to discuss your stay further please do not hesitate to contact me directely.Once again thank you for your feedbacka and we hope to welcome you back in the future.Kind RegardsAnna Stankiewicz

8/10 – Gut

Raymond

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Raymond,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Gill

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Staff and service very good. Bedroom and bathroom require serious freshening up. Showing its usage looking very tired.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Gill,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

10/10 – Hervorragend

Raymond

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Raymond,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

10/10 – Hervorragend

Arbaz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay
The hotel did not disappoint at all. Easily accessible, has wonderful staff, a perfect atmosphere, above-par cleanliness and super warm and comfortable rooms. Highly recommended to anyone who wants to spend some time in Inverness.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Arbaz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

4/10 – Schlecht

Jolene

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Jolene,Thank you for taking time to share your feedback. We hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

8/10 – Gut

Elaine V

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Elaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
1 night stay
Friendly staff with easy check in. Wouldn’t allow my 20% silver membership discount on breakfast. Plenty of parking. Good for one night stay travelling through Scotland.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

10/10 – Hervorragend

Michelle

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Michelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

8/10 – Gut

james

Gut: Sauberkeit
Close to city centre
Check in was busy so a bit slow small lift to second floor I asked for a quiet room but got the noisy window next to the busy duel carriageway the room was small but ok .the hotel is well placed for being near to city centre
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Guest,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

8/10 – Gut

John

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear John,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Stewart

Gut: Sauberkeit und Personal & Service
Adequate hotel for Inverness stay
Adequate for an overnight stay. The hotel could do with a freshen up as it’s looking a bit tired. Staff were good and breakfast was plentiful. Plenty of free parking. Price is good for Inverness
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Stewart,Thank you for taking time to leave your review. I am happy to read that you found our breakfast plentiful. We hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

8/10 – Gut

alison

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Check in was smooth and staff were lovely. Spa was nice. Dinner was poor and service was poor. Room was noisy with clanging pipes. It was cheap and had a spa so I can’t complain and would stay again for the price.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Alison,Thank you for taking time to leave yor review. I am happy to see that you found our staff lovely and at the same time I am sorry to read that service at dinner was dissapointing. I passed those comments to our food and beverage manager to look into it. Once again thank you for choosing Leonardo Hotel and we hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

4/10 – Schlecht

Gilbert Lee

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Gilbert Lee,Thank you for your review. We hope to welcome you back in the future.Kind RegardsAnna Stankiewicz

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Weekend away
Nice clean and comfortable hotel. Staff very friendly
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

10/10 – Hervorragend

david

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Weekend in Inverness
Room clean. Staff helpful and efficient
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

4/10 – Schlecht

Alice

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Needs a re-vamp
Room was very outdated, damage to the walls and ceiling, didn't feel clean. Bathroom was dirty.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Alice,Thank you for taking time to leave your review.I am sorry to read that standard of the room did not met your expectations. We apreaciate all the feedback and will make sure that your comments will be passed to relevant departments especially regading cleanliness of your bathrom. Once again thank you for choosing Leonardo hotel. Kind RegardsAnna StankiewiczFront Office Manager