3 Außenpools, Sonnenschirme, Liegestühle
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Bewertungen von TRS Ibiza Hotel - Adults Only +16

5 out of 5
TRS Ibiza Hotel - Adults Only +16
Carretera Cala Gracio, s/n, Sant Antoni de Portmany, Ibiza

Bewertungen

9,0

Wunderbar

84 von insgesamt 123 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
21 von insgesamt 123 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 123 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 123 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 123 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Claudia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Thank you for your review am 21. Mai 2024
Dear Claudia, Thank you for taking the time to share your feedback of your recent stay with us. We are delighted that you had a lovely time in TRS Ibiza. We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

4/10 – Schlecht

Dennis

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Zimmer ansich sch
Aufenthalt von 5 Nächten im April 2024
Antwort von Thank you for your review am 13. Mai 2024
Dear Dennis,Following your recent stay here at TRS Ibiza Hotel, I would like to thank you for taking the time to share your feedback. We are very sorry to read that some issues affected your stay with us. Believe us, our priority is to respond to all comments or suggestions and we take note of your comments to prevent this type of situation in the future. We look forward to welcoming you again to soon.Warmest regards, Patricia RibasHospitality Manager

10/10 – Hervorragend

Christian, Garmisch Partenkirchen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles bestens
Aufenthalt von 3 Nächten im April 2024
Antwort von Thank you for your review am 1. Mai 2024
Dear Mr. Christian,Thank you for taking time to share your experience. We are delighted that you enjoyed your stay with us.We truly hope to welcome you back soon again! Warmest regards, Patricia Ribas Hospitality Manager TRS Ibiza Hotel

10/10 – Hervorragend

Anja

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastisches Essen und unglaublich freundliche Kellner mit hervorragendem Service. Die Betten waren sehr bequem, der Ausblick zum Meer hervorragend. Was nicht akzeptabel war, war das Beharren der Rezeption auf eine Zimmerübergabe erst ab 15 Uhr. Zimmer waren definitiv fertig und es gab keinen Grund, den Gast verschwitzt rumsitzen zu lassen. Außerden wird vorher nach der Ankunftszeit gefragt - wieso fragt man sich da.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Hospitality Manager am 19. Okt. 2023
Dear Anja,Thank you very much for your lovely review of TRS Ibiza Hotel. We are delighted to read that your experience at was memorable. Many thanks for acknowledging our great food selection, service and rooms. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud.We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 – Hervorragend

Raffael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Hotel mit schönen und modernen Zimmern, sehr leckeres Essen und absolut freundliche Angestellte.
Aufenthalt von 10 Nächten im September 2023
Antwort von Hospitality Manager am 15. Sept. 2023
Dear Mr. Raffael,Thank you very much for choosing TRS Ibiza Hotel and for your lovely review.We are so glad to hear that you appreciated our beautiful rooms. excellent gastronomic offer and amazing staff.We look forward to hosting you again.Warmest regards,Simona Altamura

10/10 – Hervorragend

Daniele

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super !!!
Aufenthalt von 7 Nächten im September 2023
Antwort von Hospitality Manager am 8. Sept. 2023
Dear Daniele,We appreciate the time you took to share your comments with other travelers regarding your stay at TRS Ibiza Hotel. We are glad you enjoyed your visit and had a delightful experience.We all look forward to your return visit!Warmest Regards,Simona Altamura

4/10 – Schlecht

Dirk

Gut: Sauberkeit
Not a 5 star hotel, especially when it comes to service quality, food and beverage.
Aufenthalt von 7 Nächten im August 2023
Antwort von Hospitality Manager am 22. Aug. 2023
Dear Mr. Dirk,Thank you for taking the time to share this review.Your feedback is invaluable to us, and we will use it to improve our services to create a more pleasant experience for our guests.We hope you will give us another opportunity to serve you better in the future.Warmest Regards,Simona Altamura

6/10 – Okay

Franziska

Gut: Sauberkeit
Aufenthalt von 7 Nächten im August 2023
Antwort von Hospitality Manager am 17. Aug. 2023
Dear Franziska,Thank you for submitting your feedback with us.We hope you plan on staying with us again soon as we would love to improve your opinion of the hotel.Warmest Regards,Simona Altamura

6/10 – Okay

Chiara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Hospitality Manager am 4. Aug. 2023
Dear Ms. Chiara,Thank you for choosing to stay with us and taking the time to rate the hotel.If you have any feedback or requests, please don't hesitate to reach me out. We value your feedback and look forward to welcoming you back in the future, should your travels bring you our way again.Warmest Regards,Simona Altamura

10/10 – Hervorragend

Tea

Aufenthalt von 7 Nächten im Juni 2023
Antwort von Hospitality Manager am 17. Juli 2023
Dear Ms.Tea,Thank you very much for choosing TRS Ibiza Hotel and for sharing your excellent experience.We look forward to welcoming you again.Warmest Regards,Simona Altamura

8/10 – Gut

Ledion, Schlieren

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im August 2022

6/10 – Okay

Laura

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Knapp ok für ein 3 Sterne Hotel
Essen und Getränke einfach ungeniessbar, sie sparen wo sie können. Dann lieber ein paar Euro mehr verlangen und wirklich 5 Sterne anbieten. Wartezeiten beim Essen, bei den Getränken endlos lange. Und trotz angeblichem All inklusive (nicht zu vergleichen mit Karibik oder Türkei AI) wird man bei jeder Wasserbestellung nach der Zimmernummer gefragt. Warum? Damit alles noch länger dauert. Cocktails bestehen hauptsächlich aus Zuckersirup. A la carte angeblich immer ausgebucht obwohl mindestens 70% der Plätze frei blieben. Buffet richtig mickrig und von schlechter Qualität. 5 Sterne AI und dann nicht mal Wasser im Zimmer aufgefüllt? Wo gibts das? Dann wird noch wegen angeblichem Umweltschutz überall gespart, Klimaanlage, Licht, Badeutensilien… Einzig positiv zu erwähnen bleiben die super netten Mitarbeiter, die hätten es alle verdient für einen besseren Arbeitgeber zu arbeiten.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Carmen Pérez Hospitality Manager am 8. Aug. 2022
Sehr geehrte Frau Ameti, Sie haben also bereits über Google kommentiert, für mich wäre es ein Vergnügen, über Ihre Erfahrungen bei TRS Ibiza zu sprechen, mehr Details über Ihren Aufenthalt zu erfahren und mich für die Zukunft verbessern zu können. Es tut uns leid, dass wir Ihre Erwartungen nicht erfüllt haben. Unsere Gäste geben in der Regel ein sehr positives Feedback zur Qualität unserer Speisen und Getränke, daher sind wir besonders enttäuscht zu lesen, dass dies nicht der Fall war. Mit freundlichen Grüßen,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kurztrip
Schönes Hotel! Weg vom Trubel mit direktem Strandzugang. Strand ist öffentlich man bezahlt 7 Euro pro Liege. Schöner Pool und grosses Frühstücksbuffet.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Carmen Pérez Hospitality Manager am 8. Aug. 2022
Sehr Geehrte Frau Seliner, Vielen Dank für die Zeit, die Sie damit verbracht haben, Ihre Erfahrungen mit dem gesamten Team von TRS Ibiza zu teilen. Wir freuen uns zu wissen, dass Sie einen zufriedenstellenden Aufenthalt hatten und dass Sie die Umgebung von TRS und seinen direkten Zugang zum Strand genossen haben. Wir hoffen, Sie bald wieder für ein weiteres unvergessliches Erlebnis begrüßen zu dürfen. Mit freundlichen Grüße,

10/10 – Hervorragend

Gisela

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles war Top. Gutes Essen, gute Getränke, ychönes Zimmer, schöne Aussenanlage,sehr freundliches Personal
Aufenthalt von 5 Nächten im Juli 2022
Antwort von Carmen Pérez Hospitality Manager am 21. Juli 2022
Sehr geehrte Frau Schmidt, Vielen Dank, dass Sie Ihre Erfahrungen im TRS Ibiza Hotel teilen und zur ständigen Verbesserung unseres Services beitragen. Wir freuen uns, dass Ihr Aufenthalt bei uns vollkommen zufriedenstellend war und Sie eine schöne Erinnerung mit nach Hause genommen haben und uns helfen unseren Hauptziel zu erreichen; Kunden zu fans zu machen. Besonders freuen wir uns über Ihre freunlichen Worte über die Freundlichkeit unserer Mitarbeiter, die unser wichtigstes Anlage ist. Wir hoffen, dass Sie uns die Gelegenheit geben, Sie im TRS Ibiza Hotel wieder zu begrüßen. Mit freundlichen Grüßen,

10/10 – Hervorragend

Aminat

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The food was amazing. The staff was great and polite. The drinks could have been a bit stronger but they were great.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Thank you for your review am 27. Mai 2024
Dear Aminat, Thank you for your kind message and for taking the time to share your feedback of your stay with us! We are very pleased to read that you enjoyed our lovely staff, our restaurants and facilities. On the other hand, we will take note of your suggestions, as there is always room for improvement. We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

8/10 – Gut

Thandile

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Thank you for your review am 27. Mai 2024
Dear Thandile, Thank you for your feedback!We are delighted that you enjoyed your holiday with us in TRS IBIZA!We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

10/10 – Hervorragend

Stroma

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely everything was wonderful. Beautiful hotel and staff were friendly and service was flawless!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Thank you for your review am 27. Mai 2024
Dear Stroma, Thank you for your kind words! We are truly pleased to hear that you had a lovely time with us at TRS Ibiza Hotel. We are delighted that you acknowledged our friendly staff.We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

8/10 – Gut

Mélanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Un vrai bonheur avec une vue magnifique
Aufenthalt von 8 Nächten im Mai 2024
Antwort von Thank you for your review am 21. Mai 2024
Dear Mélanie,Thank you for your kind words! We are truly pleased to hear that you had a wonderful time with us at TRS Ibiza Hotel. We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

6/10 – Okay

shakeema

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Communication with the staff was the worst! I had to go to the reception desk soooooo many times for issues and more then once for the same thing! Butler service is pointless because after 3 days trying to get confirmed for one of the 2 reservation dinning options she books me the one that I didn’t want and when I went down there it wasn’t confirmed! We just left the hotel to eat out downtown! The only thing that saved this hotel fe getting a complete zero in my book was SOME of the bartenders MARCO, MISHA,SANDRA,ANNA, And one more but forgot his name every one didn’t acknowledge us when we sat at the bar would tend to other people of other races or pretend to be busy! Would not stay here again!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Thank you for your review am 21. Mai 2024
Dear Shakeema, Thank you for taking the time to share your feedback. We are very sorry to read that some issues affected your stay with us. Believe us, our priority is to respond to all comments or suggestions and we take note of your comments to prevent this type of situation in the future. We look forward to welcoming you again to soon. Warmest regards, Patricia Ribas Hospitality Manager

10/10 – Hervorragend

Kemesha

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Beauty environment ,great service, friendly people , staff Went above and beyond to make us comfortable .
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Thank you for your review am 21. Mai 2024
Dear Kemesha, Thank you for your kind words! We are truly pleased to hear that you had a lovely time with us at TRS Ibiza Hotel and that they made you feel at home! We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

8/10 – Gut

Kathryn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel with great variety of services. Staff helpful and pleasant.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Thank you for your review am 21. Mai 2024
Dear Kathryn,Thank you for taking the time to share your feedback of your recent stay in TRS Ibiza. We are delighted to read such wonderful comments regarding your time here. Especilly about our lovely staff and our facilities. We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

6/10 – Okay

Amir

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
This hotel is great. Good views and good beds to sleep on. Rooms are also very beautiful. However, I am Very Disappointed in the service. This is supposed to be all inclusive hotel and when you ask for drinks, it sometimes takes them 20-30 minutes to get them or they forget. That is. It acceptable for a 5 star hotel. They need to improve the service a lot more.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Thank you for your review am 21. Mai 2024
Dear Amir, First of all, thank you for taking the time to review your stay at TRS Ibiza Hotel. We were pleased to read that you enjoyed your experience at our hotel. Thank you for acknowledging our amazing views and lovely rooms. At the same time,we are very sorry that the hotel did not meet all of your expectations regarding the time you waited at the Bar. We sincerely hope that this isolated incident will not deter you from considering a return to our beautiful property. We hope that your travel plans bring you back to the hotel in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

10/10 – Hervorragend

Julien

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tout est beau, la chambre, le hall, les piscines, la salle de sport, le spa, les différents restaurants et bars......et une vue a couper le souffle. Le personnel est là pour pallier à tous nos besoins. Vraiment un établissement magnifique
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Thank you for your review am 16. Mai 2024
Dear Julien, Thank you for taking the time to share your feedback!We are delighted to read such wonderful comments regarding your time in TRS Ibiza and our lovely facilites. We hope to have the pleasure of welcoming you back soon.Warmest Regards, Patricia Ribas Hospitality Manager

8/10 – Gut

Lataijah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Thank you for your review am 16. Mai 2024
Dear Lataijah, Thank you for your kind words! We are truly pleased to hear that you had a wonderful time with us at TRS Ibiza Hotel. We look forward to welcoming you back soon! Warmest regards, Patricia Ribas Hospitality Manager

8/10 – Gut

Laurent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
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Aufenthalt von 7 Nächten im Mai 2024
Antwort von Thank you for your review am 13. Mai 2024
Dear Laurent,Thank you for your feedback!We are truly pleased to hear that you had a wonderful time with us at TRS Ibiza Hotel. We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

10/10 – Hervorragend

Ashley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would come back again! If you need help booking excursions be sure to speak with Carla!!! She’s the best
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Thank you for your review am 13. Mai 2024
Dear Ashley,Thank you for taking the time to share your feedback of your recent stay with us. We are really delighted to read such wonderful comments regarding your time in TRS Ibiza! I will share your comments with the rest of the team.We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

4/10 – Schlecht

Bonnie

Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Used open coke can from previous guest in room upon check in. Lots of missing pool lounger cushions( >30). This makes it difficult to relax when guest are having to fight over them. Food was below average, even at the reservation restaurants. Drinks were decent but the poolside drink service was often disorganized and slow. Spa was very overpriced for the services offered. The only thing I really enjoyed was the proximity to town which makes it easy to go exploring (I went scuba diving). After my poor mid-trip review, management did implement positive changes but it was a little too late into my vacation for it to make an impact for me. Overall, one of my least favorite resorts I’ve stayed at. Would not recommend.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Thank you for your review am 13. Mai 2024
Dear Bonnie, Following your recent stay here at TRS Ibiza Hotel, I would like to thank you for taking the time to share your feedback. It is our priority to ensure that we always provide our guests with the highest standards of service. We are very sorry to read that some issues affected your stay with us. Ishare your complaint with the rest of the management and I will check what occured during your stay. We look forward to welcoming you again soon.Warmest regards, Patricia RibasHospitality Manager

10/10 – Hervorragend

Louise Jane

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im September 2023
Antwort von Hospitality Manager am 17. Nov. 2023
Dear Louise Jane,Thank you very much for choosing TRS Ibiza Hotel.We are glad you had a great stay and hope to be able to welcome you back again soon.Warmest Regards,Simona Altamura

10/10 – Hervorragend

michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good service,very clean ,wonderful staff
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hospitality Manager am 2. Nov. 2023
Dear Michael,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel.It is great to hear that you had such a positive experience at our hotel and that you enjoyed the service, the cleanliness, and the friendly staff. I was delighted to read about how much you enjoyed your experience at our hotel. We hope to welcome you back soon to create another memorable experience for you.Warmest regards,Simona Altamura

10/10 – Hervorragend

Stefani

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Booked here last minute after a traumatic experience. Was able to take the first full breath of air in almost two weeks. We appreciated the staff, the amenities and the beauty of the property more than we can say.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hospitality Manager am 25. Okt. 2023
Dear Stefani,Thank you so much for sharing this review. I am glad that you enjoyed our newly refurbished hotel a lot, as well as our amazing staff. Thank you once again for sharing your experience and we cannot wait to welcome you back again very soon!Warmest Regards,Simona Altamura

10/10 – Hervorragend

Rakesh

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Ana Castro am 15. Nov. 2023
Dear Mr. RakeshThank you very much for letting us know your opinion of our hotel on your last stay with us. It is a pleasure to see you have enjoyed our services and facilities and receive such positive feedback. We look forward to receiving you again in the near futureAttentively

8/10 – Gut

Denica

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Ana Castro am 15. Nov. 2023
Thank you very much for letting us know your opinion of our hotel on your last stay with us. It is a pleasure to see you have enjoyed our services and facilities. We look forward to receiving you again in the near futureBest Regards

8/10 – Gut

Guillaume

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Très bon séjour, mais quelques points à améliorer
Établissement spacieux, bien placé et proche de la mer. Chambre spacieuse (signature level) et vue magnifique sur la mer. Steak house restaurant très bon et service très bien. Helios bon restaurant pour le midi avec un très beau cadre, mais service et accueil à améliorer. Restaurant buffet bon et varié mais sans plus. Signature level est un bon choix offrant des prestations supplémentaires, toutefois le personnel n'explique pas les avantages et n'est également pas attentif à la couleur du bracelet. Piscine du Signature level très bien et peu occupée, service peu proactif. Spa très beau mais bruyant car devant la route et pas d'intimité car vis-à-vis importantsur les chambres. Rooftop magnifique et beau couché de soleil au calme, mais service lent et pas attentif. Globalement service pas au niveau d'un 5 étoiles.
Aufenthalt von 7 Nächten im September 2023
Antwort von Hospitality Manager am 25. Okt. 2023
Cher Guillame, Je tiens à sincèrement vous remercier pour le temps accordé à la rédaction de cet avis.Je suis enchanté de lire que vous ayez apprécié l'établissement et les chhambres. Nous sommes sincèrement désolés si le service n’a pas été à la hauteur de vos attentes. Nous accordons une grande attention aux retours de nos clients : soyez assurée que nous avons pris bonne note de votre déception et ce genre de situation ne se reproduira plus.Au plaisir de vous recevoir à nouveau.Cordialement,Simona Altamura

10/10 – Hervorragend

Natalia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay here.
Antwort von Hospitality Manager am 19. Okt. 2023
Dear Natalia,Many thanks for taking some of your valuable time to leave feedback about TRS Ibiza Hotel. I am pleased to read your lovely comments about how much you enjoyed your experience at our hotel.We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 – Hervorragend

Natalia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a wonderful place for a romantic getaway. It is quiet, some music by the pools but you're on the opposite side of the island from the main clubbing area. At least it seemed that way. We just stayed in the resort and enjoyed all it had to offer. Even did the couples massage which is a great value. Great staff, the butler service was excellent and all the restaurants were delicious. We'll be back.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hospitality Manager am 19. Okt. 2023
Dear Natalia,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. I was delighted to read about how much you enjoyed your romantic getaway at our hotel. We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 – Hervorragend

Ralph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Incredible attentive staff, live entertaining each night of the week and awesome food choices. Some familiar for Americans and some exotic and upscale for all! Pool areas were amazing with plenty of seating daily. Very nice property with nice views in all directions.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Hospitality Manager am 19. Okt. 2023
Dear Ralph,Thank you very much for your lovely review. I was delighted to read that you had an incredible experience at TRS Ibiza Hotel. Many thanks for acknowledging our great staff and the views. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 – Hervorragend

REINALDO

Aufenthalt von 2 Nächten im September 2023
Antwort von Hospitality Manager am 19. Okt. 2023
Dear Reinaldo,Thank you very much for your generous rating. We look forward to hosting you again.Kind regards,Simona Altamura

10/10 – Hervorragend

Vanessa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was nicr
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hospitality Manager am 19. Okt. 2023
Dear Vanessa,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. We hope to welcome you back soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 – Hervorragend

Muhammad

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing property, highly recommend!
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hospitality Manager am 10. Okt. 2023
Dear Muhammad,Thank you for sharing your excellent review and for awarding us 5 stars. We are delighted to hear you enjoyed all aspect of your stay with us. Thank you for kind compliments and for recommending us. Your positive evaluation is greatly appreciated and we look forward to welcoming you back to our hotel in the not too distant future.Warmest regards, Simona Altamura

8/10 – Gut

David

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im September 2023
Antwort von Hospitality Manager am 27. Sept. 2023
Dear David,Thank you for taking the time to share your rating about your recent experience at TRS Ibiza Hotel. It was a pleasure hosting you, and we look forward to welcoming you again.Warmest regards,Simona Altamura

10/10 – Hervorragend

J

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Butler staff was fantastic
Aufenthalt von 4 Nächten im September 2023
Antwort von Hospitality Manager am 26. Sept. 2023
Dear J,Thank your review and for mentioning the Butlers Staff! It is always exciting to know that we exceeded our guest's expectations. We are glad you enjoyed so much about your time with us. It was a pleasure hosting you and we hope to see you again soon.Warmest Regards,Simona Altamura

10/10 – Hervorragend

Lina, Queens

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved my stay and would come back as well as recommend staying at TRS. Food, rooms, service, pools and spa were beyond excellent.
Aufenthalt von 5 Nächten im September 2023
Antwort von Hospitality Manager am 26. Sept. 2023
Dear Ms. Lina,Thank you for choosing TRS Ibiza Hotel and for the kind review. We are so glad our establishment was perfect for your visit! We also appreciate you mentioning our attentive and thoughtful service and great facilities. We hope to welcome you again soon.Warmest Regards,Simona Altamura

10/10 – Hervorragend

Elliot

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unbelievable hotel with amazing food, drinks and service! Allowed us to check-in 3hrs early (without even batting an eyelid), with full access to food and drinks! Cannot recommend this place highly enough!
Aufenthalt von 3 Nächten im August 2023
Antwort von Hospitality Manager am 26. Sept. 2023
Dear Elliot,Thank you for choosing us for your visit to Ibiza. It is always exciting to know that we exceeded our guest's expectations. We are glad you enjoyed so much about your time with us. We especially appreciate you for mentioning our outstanding service and food and drinks selection. We hope to welcome you to TRS Ibiza Hotel again soon.Warmest regards,Simona Altamura

10/10 – Hervorragend

Maikel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One of the best hotels in Ibiza
Very classy hotel and food is great
Aufenthalt von 1 Nacht im September 2023
Antwort von Hospitality Manager am 20. Sept. 2023
Dear Mr. Maikel,Many thanks for taking some of your valuable time to leave feedback about TRS Ibiza Hotel. We truly appreciate your comments about how much you enjoyed the time spent in our property. I was also delighted to hear that you liked our establishment and service that you and our great food selection. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 – Hervorragend

Dennis P

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding staff. Very clean hotel. Pool is nice, beach is cool but nothing beats the gravity area on the roof. Infinity pool and lounge chairs during the day and great bar/entertainment at night. Would return just to hang out on the roof.
Aufenthalt von 3 Nächten im September 2023
Antwort von Hospitality Manager am 20. Sept. 2023
Dear Dennis,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. It is a pleasure to read about how much you enjoyed your visit at our hotel. Thank you for acknowledging our "outstanding staff''. I look forward to sharing your kind comments with the entire team. They will be thrilled. We hope to welcome you back soon to create another incredible experience for you.Warmest Regards,Simona Altamura

2/10 – Ungenügend

Rebecca

Verbesserungswürdig: Sauberkeit
Aufenthalt von 5 Nächten im September 2023
Antwort von Hospitality Manager am 20. Sept. 2023
Dear Ms. Rebecca,Thank you very much for taking the time to rate your stay. I was dismayed to read that you were not entirely satisfied with your experience. I am sorry that we did not meet your expectations fully and I hope you will give us another opportunity in the near future.Warmest Regards,Simona Altamura

10/10 – Hervorragend

Rachel

Mit dem Partner gereist
Gut: Ausstattung
Great hotel
Aufenthalt von 3 Nächten im September 2023
Antwort von Hospitality Manager am 18. Sept. 2023
Dear Ms. Rachel,Thank you so much for the lovely feedback! It is great to hear you enjoyed your stay at the TRS Ibiza Hotel.We hope to welcome you back very soon.Warmest Regards,Simona Altamura

10/10 – Hervorragend

Christer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von Hospitality Manager am 18. Sept. 2023
Dear Christer,Thank you so much for taking the time to leave us your wonderful feedback. We are delighted to hear you had a great stay with us.I hope to welcome you back to TRS Ibiza Hotel in the near future!Simona Altamura

10/10 – Hervorragend

Eleanor

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel - we didn’t want to leave! The standard of the food was the best we’ve ever had at an all inclusive resort, along with the choice of drinks on offer to non-signature level guests like us. The staff were all super friendly and we enjoyed the daytime atmosphere at the main pool. Would visit again!
Aufenthalt von 7 Nächten im September 2023
Antwort von Hospitality Manager am 12. Sept. 2023
Dear Ms. Eleanor,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. I was delighted to read about how much you enjoyed your experience at our hotel. We hope to welcome you back soon to create another memorable experience for you. Warmest Regards,Simona Altamura

8/10 – Gut

Andy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We booked for three nights at the end of August and had a signature level suite. The room was fantastic, had two balconies, a wonderfully comfortable bed, the best mattress Ive ever slept on. The shower was great as was the bath that had a stunning view of the sunset every day. The staff were always helpful, friendly and polite, expecially the reception staff and the butlers on the 5th floor. The gravity bar on the top floor was great and there were always beds available for sun bathing. The drinks were great too and it was so easy to stay up there all day in the shade drinking mojitos. The only negative for me was the food. Its definitely not five stars. The buffet restaurant was ok and had a wide variety of food but Ive been to much better places and had much better quality food. We went to the Mediterranean restaurant one night but it was a bit pretentious and again the food was average. Its also worth noting that the portion sizes were so small we asked for another course and were told that the kitchen had closed at 10.30. we ended up having to order room service because we were so hungry. This was an extra 200 euros with a bottle of wine. Overall its a great place to stay but dont expect too much of the food.
Antwort von Hospitality Manager am 6. Sept. 2023
Dear Andy,We greatly appreciate you taking the time to provide us with your feedback from your recent stay with us.We are very sorry to hear that one of our restaurants was not to your expectation and that your overall experience was not the greatest.On the othe hand, we are so happy to know that you found our place great.Again thank you for your feedback and we do hope to welcome you again soon.Warmest regards,Simona Altamura