It was our 4th time at Hard Rock Hotel, but unfortunately Not as Good as the last times.
Check In was very Good, nice staff and Marco showed us 2 Rooms to choose. Very very friendly, and also the guys at valet parking service very good as always.
Breakfast was too crowded, but Rosi the waitress was again the Best and so friendly to us.
Main Problems: 1) At the Beach was very difficult to find a sun bed. just Felipe was very friendly and helped my pregnant wife and me to find a place.
2) the guy at the towel station very very unfriendly. Just dont Want to give us a 3 or 4 towel. Never experienced something like this in another 5 Star Hotel in this category. When i pay such price for Hotel, it should not be Problem to get towel.