Dear Olga,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Mohamed, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Dustin,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Daniele, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs, particularly as valued returning, Diamond members such as yourselves, so I do thank you for your kind feedback. Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Samet, First and foremost, I would like to extend my appreciation to you for taking the time to leave your feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this. It is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt. If you do have more specific details of the issues you faced, I would greatly appreciate if you could reach out to me directly at the below email address, to ensure any service issue is rectified. I do hope we receive the chance to make it right for you. Kind regards, Nicola Windley Manager Quality and Improvement Hilton Hurghada Plaza

Dear Maria,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Martin,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Schaehre,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Roland,First and foremost, I would like to extend my sincere apologies for any shortcomings in service you faced during your time with us. This is certainly not the level of service we strive to provide here at Hilton, so it is indeed deeply disappointing to read that on this occasion, we failed.I would like to personally assure you that we will address your comments above with the relevant management teams, to find a resolution for the downfalls in your experience with us. I do appreciate you taking the time to provide your feedback, as this is how we can aim to improve our services.I hope we gain the opportunity to welcome you back in the future, in an effort to make it right. If there is anything else I can do for you in the meantime, please do not hesitate to get back in touch, or feel free to contact me personally via email.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Peggy,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Angkhana,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Alexander,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Nilukshan,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Rolf,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Josef,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Sindy,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Sehr geehrter Gast,Es ist wunderbar, Ihre freundliche Bewertung Ihres letzten Aufenthalts bei uns zu lesen, und wir freuen uns sehr zu hören, dass Sie Ihre Zeit genossen haben.Ich hoffe, wir können Sie bald wieder im Hilton Hurghada Plaza begrüßen.Mit freundlichen Grüßen,Nicola WindleyHilton Hurghada Plaza

Dear Andrea,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza!Kind regards,Nicola WindleyHilton Hurghada Plaza

Dear Leonie, It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team who will certainly be delighted. Wishing to welcome you back very soon. Kind regards, Nicola Windley Manager | Quality and Improvement

Dear Ayman, I am delighted to read your kind feedback. I will be sure to pass this on to the team who will be so pleased. Wishing to welcome you back soon. Kind regards, Nicola Windley Manager | Quality and Improvement

Dear Henar, It is deeply disappointing to read your negative feedback in regards to your recent stay with us. Allow me to extend my sincere apologies for any shortfalls in service that you experienced, as this is certainly not the level of service we pride ourselves on. If you do have any further details, please do feel free to contact me directly so I can be sure to action any shortfalls in guest experience. Kind regards, Nicola Windley Manager | Quality and Improvement

Dear Valentin, I am so pleased to see your feedback in regards to your stay with us. We certainly hope to welcome you back in the very near future once again. Kind regards, Michael Samir, Assistant Manager | Front Office

Dear Rocco, I am so pleased to see such great feedback in regards to your stay with us. We certainly hope to welcome you back in the very near future once again. Kind regards, Michael Samir, Assistant Manager | Front Office

Dear Selina, It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted. Wishing to welcome you back very shortly. Kind regards, Nicola Windley Manager | Quality and Improvement

We are happy to see your great 4* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future. Kind Regards, Hilton Hurghada Plaza

Dear Abdulmalek, It is delightful to see your wonderful review, so I do thank you for taking the time to leave us your feedback. Wishing you and wonderful week ahead and eagerly awaiting your return. Kind regards, Nicola Windley Manager | Quality and Improvement

Dear Dominik, I am deeply disappointed to read your feedback regarding your visit to us. We will do our utmost to rectify any shortfalls of your visit, so please do contact us with some more details so we can assist you as a matter of priority. Kind regards, Nicola Windley Manager | Quality and Improvement

Lieber Gast, Ich freue mich sehr Ihr Kommentar zu Ihrem letzten Aufenthalt bei uns hier im Hilton Hurghada Plaza zu lesen. Ich werde gerne Ihr Feedback an den Rest des Teams weiterleiten, besonders an alle von Ihnen erwähnten Mitarbeiter, die sich über eine so wundervolle Bewertung sehr freuen werden. Es ist immer eine Freude zu lesen, wenn unsere Teammitglieder eienen extra Schritt gehen, um die Gaeste zu bewirten. Ich freue mich sehr über Ihr freundliches Feedback. Wir freuen uns Sie bald wieder bei uns begrüßen zu duerfen und wünschen Ihnen ein wunderschönes Wochenende. Mit freundlichen Grüßen, Nicola Windley Manager | Quality and Improvement

Lieber Gast, Ich freue mich sehr Ihr Kommentar zu Ihrem letzten Aufenthalt bei uns hier im Hilton Hurghada Plaza zu lesen. Ich werde gerne Ihr Feedback an den Rest des Teams weiterleiten, besonders an alle von Ihnen erwähnten Mitarbeiter, die sich über eine so wundervolle Bewertung sehr freuen werden. Es ist immer eine Freude zu lesen, wenn unsere Teammitglieder eienen extra Schritt gehen, um die Gaeste zu bewirten. Ich freue mich sehr über Ihr freundliches Feedback. Wir freuen uns Sie bald wieder bei uns begrüßen zu duerfen und wünschen Ihnen ein wunderschönes Wochenende. Mit freundlichen Grüßen, Nicola Windley Manager | Quality and Improvement

Dear Patrick, I am delighted to read such lovely comments in regards to your recent stay with us here at Hilton Hurghada Plaza since our reopening. I will be sure to pass on your comments to the rest of the team. Hoping to welcome you back in the near future, and wishing you a lovely week ahead. Kind regards, Nicola Windley Manager | Quality and Improvement

Dear Hussein, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Lina, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

Dear Yousif,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Monica,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Elisa, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Nehro,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Amel,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Poul,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Erik,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Pier,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Susan, First and foremost, I would like to extend my appreciation to you for taking the time to leave your detailed feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.It is a pleasure to read the kind comments you mentioned regarding the hotel in general. Nevertheless, it is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt with the food. We will certainly be addressing your comments regarding this. I do sincerely apologies for any shortfalls you faced, and would like to assure you that your comments will be passed on to the relevant management teams.I do hope we receive the chance to welcome you back in the future, and would welcome the opportunity to make it right for you.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Abdimalik,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Christelle,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Nancy,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Kiryowa,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

Dear Sara,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement