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Bewertungen von Signature Inn Houston Galleria

2.5 out of 5
Signature Inn Houston Galleria
9041 Westheimer Rd, Houston, TX

Bewertungen

8,2

Sehr gut

119 von insgesamt 211 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
41 von insgesamt 211 Gästebewertungen haben eine Bewertung von 8 - Gut" "
17 von insgesamt 211 Gästebewertungen haben eine Bewertung von 6 - Okay" "
18 von insgesamt 211 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 211 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,8/10

Personal & Service

7,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

mohamed

Aufenthalt von 1 Nacht im März 2024
Antwort von Signature Inn Houston Galleria am 16. Mai 2024
We are sincerely sorry to hear that we did not meet your expectations during your stay at the Signature Inn Houston Galleria. If you have any additional feedback on how we can improve please don't hesitate to reach out to us.

10/10 – Hervorragend

Nakia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staff and amazing rooms
Aufenthalt von 2 Nächten im April 2024
Antwort von Signature Inn Houston Galleria am 2. Mai 2024
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

8/10 – Gut

Michelle

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Signature Inn Houston Galleria am 30. Apr. 2024
Thank you for providing feedback on your recent experience at the Signature Inn Houston Galleria. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

4/10 – Schlecht

Samantha

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very dirty rooms and no housekeeping
Aufenthalt von 1 Nacht im März 2024
Antwort von Signature Inn Houston Galleria am 23. Apr. 2024
We're sorry you felt your accommodations were dirty. We will address this with our staff. It is our hope that you will give us another try for a much better outcome in the future.

2/10 – Ungenügend

babak

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Signature Inn Houston Galleria am 23. Apr. 2024
Babak, please let us know if you are not satisfied with your accommodations. This will give us a chance to offer you another room, fix an issue or find a resolution. We apologize for any inconvenience caused during your stay at the Signature Inn Houston Galleria.

2/10 – Ungenügend

Johnny

Aufenthalt von 3 Nächten im April 2024
Antwort von Signature Inn Houston Galleria am 8. Mai 2024
We're sorry you were not satisfied with your stay. If you have further information on how we can improve please don't hesitate to reach out to us.

2/10 – Ungenügend

Salim

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Signature Inn Houston Galleria am 12. Apr. 2024
We're saddened to hear that we did not meet your expectations during your stay at the Signature Inn Houston Galleria. Thank you for being our guest.

8/10 – Gut

Taniesheanna

Mit dem Partner gereist
Gut: Ausstattung
Wonderful
Aufenthalt von 2 Nächten im April 2024
Antwort von Signature Inn Houston Galleria am 8. Apr. 2024
We're so glad you enjoyed your time spent at the Signature Inn Houston Galleria! We look forward to your return to us.

8/10 – Gut

randy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed this location close to galleria mall
Aufenthalt von 1 Nacht im April 2024
Antwort von Signature Inn Houston Galleria am 8. Apr. 2024
Thank you, Randy! We're glad our location was convenient for you and we look forward to welcoming you back.

10/10 – Hervorragend

Joanna

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Signature Inn Houston Galleria am 8. Apr. 2024
What fantastic feedback, Joanna - we are so happy you enjoyed your visit. We look forward to having you stay with us again at the Signature Inn Houston Galleria the next time you are visiting the area.

8/10 – Gut

Faith

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very handy for Hertz car rental next door when our airport car rental fell through and no one in town seemed to have available rental cars.
Aufenthalt von 1 Nacht im April 2024
Antwort von Signature Inn Houston Galleria am 8. Apr. 2024
Thank you for taking the time to share your feedback with the travel community! We hope our location will bring you back again in the future.

10/10 – Hervorragend

isabelle

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Signature Inn Houston Galleria am 30. März 2024
Your business means a lot to us at the Signature Inn Houston Galleria! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 – Hervorragend

Berman

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean and extremely comfortable. All the equipment such as fridge and microwave were clean and like new. A great and placent stay, thank you.
Aufenthalt von 4 Nächten im März 2024
Antwort von Signature Inn Houston Galleria am 26. März 2024
We appreciate your positive comments about how much you enjoyed your stay with us at the Signature Inn Houston Galleria. We will share your feedback with our team to let them know that their efforts have not gone unnoticed. Thank you again, we look forward to seeing you on your next trip to Los Angeles.

10/10 – Hervorragend

George

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von Signature Inn Houston Galleria am 12. März 2024
We are delighted that you chose to stay with us at the Signature Inn Houston Galleria. We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!

10/10 – Hervorragend

Melanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Signature Inn Houston Galleria am 12. März 2024
We appreciate your five star recommendation, Melanie! And we look forward to welcoming you back again in the near future.

2/10 – Ungenügend

Natalie D

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The area was very dangerous, the room had no working smoke detectors, the room reeked of marajuana. Terrible place. We left same day we checked in and now they are fighting my refund.
Aufenthalt von 4 Nächten im März 2024
Antwort von Signature Inn Houston Galleria am 7. März 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.

4/10 – Schlecht

Karrie

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The staff was great. The room appeared clean until I walked on the floor (no carpet) and the bottom of my feet turned black.
Aufenthalt von 2 Nächten im März 2024
Antwort von Signature Inn Houston Galleria am 5. März 2024
Your feedback is very important, Karrie and we will be addressing your concerns in regard to cleanlyness with our houskeepers. We apologize for this and any other inconvenience caused during your stay with us at the Signature Inn Houston Galleria. We do hope you will give us another try in the future.

4/10 – Schlecht

Stephanie, TYLER

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
I liked the location. However, the cleanliness was very much non existent. There was hair all in the bed. I went to Ross and bought my own sheets. The couch was stained and there were chip bags, crumbs, an d old chewed gum in the pull out couch.
Aufenthalt von 2 Nächten im März 2024
Antwort von Signature Inn Houston Galleria am 5. März 2024
Delivering a clean and comfortable stay is important to us and we will be sure to make improvements with our housekeeping staff. We are very sorry we did not meet your expectations and we hope to welcome you back for a much better outcome in the future.

8/10 – Gut

jinerra

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Signature Inn Houston Galleria am 2. März 2024
We hugely appreciate your positive feedback in regard to your stay with us at the Signature Inn Houston Galleria. We have been working so hard to give our best. Thank you for noticing.

10/10 – Hervorragend

Keyanna

Gut: Sauberkeit und Ausstattung
The stay was good, just didn’t like the noise outside!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Signature Inn Houston Galleria am 29. Feb. 2024
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We greatly appreciate the time you've taken to rate the Signature Inn Houston Galleria and we look forward to another opportunity to serve you in the future.

6/10 – Okay

Sandra Adriana

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
No hablaban español en recepción
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Signature Inn Houston Galleria am 27. Feb. 2024
Thank you for stayinng with us recently. We appreciate your feedback.

4/10 – Schlecht

henry

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I alwsy stay here when im in houston, however this time the tv didnt work, and they didnt provide me with plastic cups. They usually give you 2 small 8 ounce cups wrapped in plastic, this time = NO cups. And did i mention the tv didnt work . Im so upset right now im debating in my mind if i will ever go back.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Signature Inn Houston Galleria am 26. Feb. 2024
We're sorry you were unhappy. Thank you for your feedback.

10/10 – Hervorragend

Alma

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice front desk and clean room.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Signature Inn Houston Galleria am 17. Feb. 2024
Thank you for your review of our hotel. I'm happy that you enjoyed your stay with us and that you found your accommodations clean and our service pleasant. We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!

4/10 – Schlecht

Jose

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
They didn’t change the sheets just fixed the both beds hairs all over the both beds stains on sheets ,dirty toilet and bath tub funny moldy smell thick dust top of head boards and the hanging light fixtures ,beer caps on the night stand from previous customers sauce stains on the acs both acs full of dust ,,i had to go to the target a couple blocks down buy cleaning products and disinfectant sprays ..which is a shame because if the room was well maintained I would off gave it a 10/10 nice decoration and room lay out very spacious two tvs a separate living room area just very dirty and if you get the rooms next to the gun range you will hear the shots ,I was in room 125..
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Signature Inn Houston Galleria am 8. Feb. 2024
Your feedback is important to us and we have shared your comments with the leadership team for their attention. We hope to leave you with a much better impression on your next stay with us.

10/10 – Hervorragend

ALEJANDRINO

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Signature Inn Houston Galleria am 1. Feb. 2024
Thank you so much for taking the time to share your feeback with us and the travel community. We can't be more delighted to know how much you enjoyed your well-appointed room. Thank you once again for allowing us to be of service, and we look forward to your next visit.

10/10 – Hervorragend

Evelyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I felt they let me have a long stay when I came. So, it is ok. I enjoyed it. Lots of R&R.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Signature Inn Houston Galleria am 26. Jan. 2024
We appreciate you sharing your review with other travelers, and we are delighted you were able to get lots of rest and relaxation during your time spent with us! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 – Hervorragend

Kyle

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Ausstattung
Good experience
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Signature Inn Houston Galleria am 26. Jan. 2024
We're so glad you had a good experience at the Signature Inn Houston Galleria, Kyle! We all look forward to your next stay with us.

2/10 – Ungenügend

Will

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Signature Inn Houston Galleria am 24. Jan. 2024
We apologize for falling short of your expectations. And we would like to have another opportunity to serve you better in the future.

10/10 – Hervorragend

Scott

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Signature Inn Houston Galleria am 21. Jan. 2024
Thank you for reviewing your stay at the Signature Inn Houston Galleria. It is a pleasure to know you had an enjoyable experience with us and loved our convenient location. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I usually give a good review, but this time the room was dirty. The trash from the previous guest was still in there. The tub was dirty. It wasn't a nice experience.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Signature Inn Houston Galleria am 20. Jan. 2024
Your feedback has been shared with our team so that they can make the necessary changes. We can absolutely do better, and we hope you give us the opportunity in the future to prove that to you.

8/10 – Gut

Talal

Antwort von Signature Inn Houston Galleria am 16. Jan. 2024
Thank you so much for taking the time to leave us this review. We are so grateful for your business. Thanks for sharing your review with us and the community.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Large room, but lacking
Room was spacious, but contained no closets, hangars, dressers, or drawers; virtually no place to put clothes! Received no housekeeping service during the entire 3 day stay.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Signature Inn Houston Galleria am 15. Jan. 2024
Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We hope we have a future opportunity to restore your confidence in us.

4/10 – Schlecht

James Andrew

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was dirty (hair on the floor, bathroom counter, and towels, stains on the sheets), no room service for the entire duration of the stay, faulty smoke detectors constantly chirping (in multiple rooms), the door to my initial room did not latch properly in the frame and pops open if you push on it
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Signature Inn Houston Galleria am 13. Jan. 2024
Thank you for staying with us recently. Please accept our apologies for not providing you with the perfect stay you deserve. Feedback such as yours is very valuable as it helps us to improve our services and facilities, so that we can provide the best experience to all our guests. We hope to have another chance to serve you again for a much better experience.

2/10 – Ungenügend

Judy

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Signature Inn Houston Galleria am 14. Jan. 2024
Thank you for your feedback, please rest assured the poor customer service issue has been addressed. I hope you will give us another chance to do better next time.

6/10 – Okay

Joshua

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Signature Inn Houston Galleria am 12. Jan. 2024
We appreciate you taking time out of your busy day to leave your feedback.Thanks again for being our guest, and we hope to see you again soon!

6/10 – Okay

Sukhman

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The customer service is great but the towels were dirty and had stains on them
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Signature Inn Houston Galleria am 17. Jan. 2024
Thank you for your feedback. We have shared your concerns with the leadereship team. We hope to have another opportunity to leave you with a better impression.

4/10 – Schlecht

JOHN E

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The place is a dump. Everything is really cheap. You can see through the towels. No comforter on the bed. One sheet covered with another intended to look like a comforter but is really another sheet with texture.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Signature Inn Houston Galleria am 10. Jan. 2024
Thank you for reviewing your recent stay while you were here on a vacation. We are sorry we fell short of your expectations during your visit. We hope you will consider staying with us again so we might serve you better in the future.

10/10 – Hervorragend

Crissy

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Signature Inn Houston Galleria am 11. Jan. 2024
We appreciate your time in writing this review and are glad you found our hotel to be clean and comfortable. We hope you will choose to stay with us again in the near future.

10/10 – Hervorragend

CAROL

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Signature Inn Houston Galleria am 26. Jan. 2024
Thank you very much for your five star review, Carol. It was a pleasure to have you as our guest and we look forward to welcoming you back again in the near future.

4/10 – Schlecht

Kelly, Seqttle

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Fairly sketchy area, there is a reason there are so many security cameras which is the first thing you see when you walk in the lobby. Pool is cemented over. Room looked very clean but the bottom of my feet told a different story.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Signature Inn Houston Galleria am 8. Jan. 2024
We regret not meeting your expectations. And we do hope that you will give us another chance to show you the hospitality you deserve and should expect from us.

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was impeccable!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Signature Inn Houston Galleria am 4. Jan. 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Signature Inn Houston Galleria.

10/10 – Hervorragend

Arron

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Signature Inn Houston Galleria am 4. Jan. 2024
Thank you for being our valued guest. We look forward to your return.

10/10 – Hervorragend

Alex

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Signature Inn Houston Galleria am 1. Jan. 2024
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

10/10 – Hervorragend

Perla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Signature Inn Houston Galleria am 24. Dez. 2023
Thank you for sharing your experience with us. It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.

6/10 – Okay

Amber

Antwort von Signature Inn Houston Galleria am 7. Feb. 2024
We appreciate your review, Amber and we're glad that you enjoyed your time spent at the Signature Inn Houston Galleria overall. Please come back and visit with us the next time you are in the area.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Signature Inn Houston Galleria am 18. Dez. 2023
It is a pleasure to read your rating of the Signature Inn Houston Galleria. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

8/10 – Gut

Kristian

Gut: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Signature Inn Houston Galleria am 13. Dez. 2023
Thank you for your recommendation, and we look forward to welcoming you again the next time you are in our area!

10/10 – Hervorragend

Dipan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Signature Inn Houston Galleria am 12. Dez. 2023
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Signature Inn Houston Galleria.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Signature Inn Houston Galleria am 10. Dez. 2023
Thank you for taking the time to tell us about your experience. We're so glad you enjoyed your time spent with us and we look forward to welcoming you back again soon.

6/10 – Okay

Hussein

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Generally speaking, it is good hotel however our bedding was not clean and the floor was sticky. Staff was friendly and the location is close to everything.
Aufenthalt von 2 Nächten im November 2023
Antwort von Signature Inn Houston Galleria am 10. Dez. 2023
We will address your concerns. Thank you for your feedback.