Blick auf die Stadt

Bewertungen von Blossom Hotel Houston

4 out of 5
Blossom Hotel Houston
7118 Bertner Ave, Houston, TX

Bewertungen

9,2

Wunderbar

1655 von insgesamt 2155 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
263 von insgesamt 2155 Gästebewertungen haben eine Bewertung von 8 - Gut" "
95 von insgesamt 2155 Gästebewertungen haben eine Bewertung von 6 - Okay" "
73 von insgesamt 2155 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
69 von insgesamt 2155 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Alain

Mit einer Gruppe gereist
Gut: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Madeleine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice design
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Fatima am 27. Feb. 2022
Hello Madam/Sir, Thank you so much for giving us a perfect score! We are glad that you enjoyed your stay with us. We looking forward to seeing you again soon!

10/10 – Hervorragend

Esmeralda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good decoration and staff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GENERAL MANAGER am 28. Mai 2024
Dear Esmeralda, Thank you for sharing your delightful experience at The Blossom Hotel. We appreciate mentioning the excellent service you received from each one of our staff members. We believe our deep commitment to quality and personal connections is what elevates our experience for our guests. From our immersive design to the tranquil atmosphere of our guestrooms, every aspect is thoughtfully crafted for your well-being, and we are glad you agree. Thank you again for choosing us as your haven, and we can't wait to welcome you back for another experience of tranquility and comfort.Sincerely,Team Blossom

10/10 – Hervorragend

Lawanda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Oshea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good stay, will be back
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Blossom am 27. Mai 2024
Dear Oshea, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We look forward to your return, offering you another opportunity to blossom in our inspired sanctuary.Sincerely,Team Blossom

10/10 – Hervorragend

Phillips

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Blossom am 27. Mai 2024
Dear Phillips, It brings us immense joy to learn that your visit to Blossom Hotel Houston was nothing short of spectacular. Our aim is to create sophisticated moments for our guests, and it's gratifying to know we achieved this with you. From our rooftop pool's stunning views to the inviting ambiance of our Peloton Studio, we're glad you enjoyed the unique experiences we offer. Thank you for choosing us, and we can't wait to host you again soon.Sincerely,Team Blossom

10/10 – Hervorragend

Quantina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect except for valet returning my vehicle with a flat. The hotel experience itself was great!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Blossom am 26. Mai 2024
Dear Quantina, Thank you for choosing Blossom Hotel as your haven during your visit to Houston. We are delighted to hear that you experienced the sophisticated moments and polished, genuine service that we take pride in providing. Our staff is always eager to create an escape from the ordinary for our guests, and we enjoy knowing that we succeeded in doing so for you. From the rooftop pool with breathtaking views to our Peloton Studio and the inviting Rendezvous lobby lounge, we are pleased that you had the opportunity to enjoy the unique offerings we always strive to provide. However, we are sorry for any inconvenience caused due to the valet concerns you encountered during your visit. We have shared your comments appropriately and are grateful for your patience. We eagerly anticipate your next visit, where more serene and enriching moments await you.Sincerely,Team Blossom

10/10 – Hervorragend

Jasmine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Team Blossom am 26. Mai 2024
Dear Jasmine, Thank you for taking the time to share your experience at The Blossom Hotel and for your outstanding rating. We were pleased that we exceeded your expectations and had a fantastic stay. We look forward to your return, offering you another opportunity to blossom in our inspired sanctuary.Sincerely,Team Blossom

10/10 – Hervorragend

ali

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Blossom am 24. Mai 2024
Dear Ali, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Blossom Hotel Houston. We look forward to your return and wish you all the best with your future travels.Sincerely,Team Blossom

10/10 – Hervorragend

Alexus, Lawrenceville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the BEST hotel in Houston & I really love how spacious the rooms are!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GENERAL MANAGER am 23. Mai 2024
Dear Alexus, We appreciate your kind words about your stay at The Blossom Hotel. Our rooms are meant to be your oasis with luxurious and thoughtful details to help you decompress. We are pleased to know this was your experience. Thank you for choosing us as your haven, and we can't wait to welcome you back for another experience of tranquility and comfort.Sincerely,Team Blossom

10/10 – Hervorragend

Reginald

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best price! Very nice hotel
Aufenthalt von 3 Nächten im Mai 2024
Antwort von GENERAL MANAGER am 25. Mai 2024
Dear Reginald, Thank you for the excellent review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We eagerly await your next visit, where the vibrant energy of the Medical District and the calm of The Blossom Hotel await.Sincerely,Team Blossom

2/10 – Ungenügend

Onnaedo

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property quality has significantly gone down. I used to come here all the time last year on staycations and yesterday, was probably the last time I will come to this location. I had to ask multiple times for the staff to remove a plate that looked like it had been in the hallway from another visitor for a while as the food was dried on the plate. The staff overall was not welcoming and looked irritated to be there. Not quite the image of hospitality. This is such a shame because the property itself was once very beautiful and had much potential.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GENERAL MANAGER am 22. Mai 2024
Dear Onnaedo, Thank you for sharing your recent experience with us. We are genuinely sorry that your stay did not meet your expectations, especially considering your positive past experiences with our hotel. Your feedback is crucial in helping us identify areas for improvement, and we will address the issues you encountered. We are committed to ensuring that your next visit will be the outstanding stay we are known for. We value your loyalty and hope to have the privilege of welcoming you back soon.Sincerely,Team Blossom

10/10 – Hervorragend

Kaela

Aufenthalt von 3 Nächten im Mai 2024
Antwort von GENERAL MANAGER am 22. Mai 2024
Dear Kaela, Thank you for sharing your delightful experience at The Blossom Hotel. We appreciate your excellent rating. Thank you again for choosing us as your haven, and we can't wait to welcome you back for another experience of tranquility and comfort.Sincerely,Team Blossom

10/10 – Hervorragend

Danielle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von GENERAL MANAGER am 22. Mai 2024
Dear Danielle, Thank you for sharing your delightful experience at The Blossom Hotel. We appreciate your perfect rating. We eagerly anticipate your next visit, where more serene and enriching moments await you.Sincerely,Team Blossom

10/10 – Hervorragend

Valandria, Plano

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Hotel will go back
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Blossom am 21. Mai 2024
Dear Valandria, Thank you for choosing Blossom Hotel Houston and sharing your experience. We are delighted to have exceeded your expectations. We believe our well-maintained property and convenient location make us a great choice when visiting our area. It was our pleasure accommodating you, and we look forward to another opportunity to welcome you back soon.Sincerely,Team Blossom

8/10 – Gut

Sarai

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
This property was aesthetically pleasing…the gratuity was a bit much….the ice machines didn’t work and can drinks were $5 other than that it was a nice stay
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Team Blossom am 21. Mai 2024
Dear Sarai, Thank you for choosing Blossom Hotel Houston and sharing your experience. We are delighted to learn you enjoyed your stay with us and that you were pleased with our well-maintained property. However, we apologize for the maintenance issues you had with the ice machines and the inconvenience this has caused you. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We also regret your disappointment with the price of our beverages. Thank you again for your feedback, and we look forward to your next visit. Sincerely,Team Blossom

10/10 – Hervorragend

Geanfranco

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful experience
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Blossom am 20. Mai 2024
Dear Geanfranco, Thank you for choosing Blossom Hotel Houston. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Team Blossom

10/10 – Hervorragend

Lisa, Houston

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property is the best in the Medical Center. This is my 3rd stay and it is consistently immaculate, the staff are amazing/very professional. I stayed in March after my surgery for almost 3 weeks. My only issue was Uber/food deliveries couldn’t bring food to my room as I was unable to walk without severe pain the first couple of weeks. Of course Pablo and Dhanishla at the front desk are STARS and offered to assist on their shifts!!! They were both Very attentive and kind!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Blossom am 20. Mai 2024
Dear Lisa, Thank you for being our guest at Blossom Hotel Houston and sharing your feedback. We first want to say that we hope you are feeling better. We are delighted that you found a peaceful retreat in our hotel, ideally situated in Houston's bustling Medical District. Our dedicated team strives to create an environment where guests can relax and rejuvenate. We also appreciate you recognizing Pablo and Dhanishla for their efforts, and we will surely share your compliments with them. It was a pleasure to host you, and we look forward to your return visit.Sincerely,Team Blossom

10/10 – Hervorragend

Jordan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Team Blossom am 21. Mai 2024
Dear Jordan, It brings us immense joy to learn that your visit to Blossom Hotel Houston was nothing short of spectacular. Our aim is to create sophisticated moments for our guests, and it's gratifying to know we achieved this with you. From our rooftop pool's stunning views to the inviting ambiance of our Peloton Studio, we're glad you enjoyed the unique experiences we offer. Thank you for choosing us, and we can't wait to host you again soon.Sincerely,Team Blossom

10/10 – Hervorragend

Timothy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great amenities
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Blossom am 20. Mai 2024
Dear Timothy, Thank you for staying at Blossom Hotel Houston. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our thoughtful amenities. It was a pleasure to host you, and we look forward to welcoming you back soon. Sincerely,Team Blossom

10/10 – Hervorragend

Jacob

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay! Definitely return
Aufenthalt von 4 Nächten im Mai 2024
Antwort von GENERAL MANAGER am 17. Mai 2024
Dear Jacob, Thank you for sharing your delightful experience at The Blossom Hotel. We are thrilled to know that you enjoyed your time with us. It is always a joy to see our guests are excited about returning; we look forward to it!Sincerely,Team Blossom

10/10 – Hervorragend

jeffrey

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
José very good guy
Aufenthalt von 3 Nächten im Mai 2024
Antwort von GENERAL MANAGER am 17. Mai 2024
Dear Jeffrey, We are delighted to hear that your stay at our hotel was exceptional, and we would like to extend our gratitude for recognizing Jose's outstanding service. Your kind words motivate us to maintain the highest standards, and we look forward to sharing your compliments with him. We eagerly await your next visit, where the vibrant energy of the Medical District and the calm of The Blossom Hotel await.Sincerely,Team Blossom

6/10 – Okay

Chjana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Overall the stay was beautiful, rooms were extremely spacious and aesthetically pleasing. We had to rent the microwave for 25 a night for the microwave handle to be broken. We had issues with our toilet night 2 and 3 and we took videos of everything before we used it to protect ourselves because unfortunately it felt like things were slowly falling apart. The staff was extremely helpful and sweet but when I went to them with my issues, they didn’t seem surprised as if they’ve heard my issue before. To stay here you really do need to drive because ride share apps will have you spending a lot of money only because it’s pretty far from everything but that’s not terrible. Overall, I give it a 3 the place was beautiful, staff was sweet and welcoming but there were just a few things that just need to be fixed.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von GENERAL MANAGER am 16. Mai 2024
Dear Chjana, Thank you for being our guest and for your candid review. We want to be a haven for our guests, offering the inviting, detailed experience they deserve. Therefore, we truly regret the issues and frustration you had with your room. We have addressed this and taken proper action to ensure it is not repeated. On a positive note, thank you for mentioning our courteous associates. We hope you will allow us another opportunity to provide you with the enriching stay you deserve.Sincerely,Team Blossom

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room look just how its advertised. The outside look like i pulled at 5 star hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GENERAL MANAGER am 15. Mai 2024
Dear Barbara, We appreciate your kind words about your stay at The Blossom Hotel. Learning that our hotel served as your sanctuary in the heart of Houston's Medical District brings us great pride. Our commitment to providing a space where guests can blossom is at the forefront of what we do, from our many amenities to the serenity of our guestrooms. Thank you for choosing us as your haven, and we can't wait to welcome you back for another experience of tranquility and comfort.Sincerely,Team Blossom

10/10 – Hervorragend

Jasmine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GENERAL MANAGER am 15. Mai 2024
Dear Jasmine, Thank you for your perfect rating. We are glad you had a great time with us. We eagerly await your next visit, where the vibrant energy of the Medical District and the calm of The Blossom Hotel await.Sincerely,Team Blossom

10/10 – Hervorragend

Leandrea

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Friendly staff, bomb breakfast, luxe and safe environment
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Team Blossom am 14. Mai 2024
Dear Leandrea, Thank you for choosing Blossom Hotel as your haven during your visit to Houston. We are delighted to hear that you experienced the sophisticated moments and polished, genuine service that we take pride in providing. Our staff is always eager to create an escape from the ordinary for our guests, and we enjoy knowing that we succeeded in doing so for you. We appreciate you mentioning the delicious breakfast we serve. We look forward to your return, offering you another opportunity to blossom in our inspired sanctuary.Sincerely,Team Blossom

2/10 – Ungenügend

James

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Blossom am 14. Mai 2024
Dear James, Thank you for being our guest and sharing your rating. Your feedback is important to us, and we are disheartened to learn that your stay didn't meet your expectations. We don't settle for neutrality; our aim is to offer a unique and intuitive Houston experience. We would welcome the opportunity to have you visit again so we can make your next visit extraordinary.Sincerely,Team Blossom

8/10 – Gut

Kadesha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front office staff was amazing as well as Jordan from the rooftop bar! He gave us great recommendations!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Blossom am 13. Mai 2024
Dear Kadesha, Thank you for being our guest at Blossom Hotel Houston and sharing your experience. We are thrilled that you had such a wonderful experience during your stay, and we appreciate you pointing out the great service you received from Jordan and also the front desk associates. We will be sure to pass on your appreciation to him and the rest of the team for their dedication to ensuring our guests always have a memorable time with us. It was a pleasure to host you, and we look forward to your return visit.Sincerely,Team Blossom

2/10 – Ungenügend

Jahlil

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Did not get the two rooms that I paid for. When I arrived they said they did not have the two king beds that I paid for, me and my guest ended up having to share a room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Blossom am 13. Mai 2024
Dear Jahlil, Thank you for taking the time to share your review. Please accept our sincere apologies for not meeting your expectations regarding the room you booked. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we truly regret disappointing you. We are committed to providing a comfortable stay with exceptional service; therefore, we regret this was not your experience. Your comments are valuable so that such matters do not happen again. We are grateful for your patience, and we hope to have an opportunity to better your experience whenever your travels bring you back to the area.Sincerely,Team Blossom

8/10 – Gut

Hazhir

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The only negative things is parking. It's not free and it's very expensive
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Team Blossom am 11. Mai 2024
Dear Hazhir, Thank you for choosing to stay at Blossom Hotel Houston and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we regret the disappointment you had with the parking cost. We appreciate your input, as we always want to hear what would have enhanced your stay. We are grateful for your feedback and hope to see you again soon. Sincerely,Team Blossom

10/10 – Hervorragend

Marylin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great. Must visit.
Aufenthalt von 3 Nächten im April 2024
Antwort von Team Blossom am 11. Mai 2024
Dear Marylin, It brings us immense joy to learn that your visit to Blossom Hotel Houston was nothing short of spectacular. Our aim is to create sophisticated moments for our guests, and it's gratifying to know we achieved this with you. From our rooftop pool's stunning views to the inviting ambiance of our Peloton Studio, we're glad you enjoyed the unique experiences we offer. Thank you for choosing us, and we can't wait to host you again soon.Sincerely,Team Blossom

10/10 – Hervorragend

Pam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service. Clean rooms. Valet parking
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Team Blossom am 7. Mai 2024
Dear Pam, Thank you for being our guest at Blossom Hotel Houston and sharing your experience. We are delighted to know you were pleased with our outstanding service, refreshing accommodations, and convenient valet parking. It was a pleasure to host you, and we look forward to your return visit. Sincerely,Team Blossom

10/10 – Hervorragend

Tammie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
this property was uniquely beautiful, i had no issues and the staff made sure to accommodate me for anything i had asked. this hotel in INSANELY beautiful i’m so glad i booked this hotel
Aufenthalt von 2 Nächten im April 2024
Antwort von Fernando M. am 6. Mai 2024
Hello Tammie,We are glad that you enjoyed your stay with us! Our goal at the Blossom is to ensure the satisfaction for each and every guest. We cannot wait to see you soon and once again, thank you for choosing the Blossom!

10/10 – Hervorragend

Sharivia Alford

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
5 star all around. We'll be back.
Aufenthalt von 2 Nächten im April 2024
Antwort von Team Blossom am 4. Mai 2024
Dear Mr. Alford, Thank you for choosing Blossom Hotel Houston and for your excellent review. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We look forward to your return, offering you another opportunity to blossom in our inspired sanctuary.Sincerely,Team Blossom

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GENERAL MANAGER am 23. Mai 2024
Dear Michelle, Thank you for sharing your delightful experience at The Blossom Hotel. We are thrilled to know that we exceeded your expectations. We look forward to your return, offering you another opportunity to blossom in our inspired sanctuary.Sincerely,Team Blossom

10/10 – Hervorragend

Karent Lizet Fernanda Barbosa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
El servicio fue muy bueno y confortable
Aufenthalt von 1 Nacht im April 2024
Antwort von Fernando M. am 2. Mai 2024
Buen día,Nos alegra saber que disfrutó de su estadía en Blossom. Esperamos volver a verte pronto.

10/10 – Hervorragend

Donna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love this place!!! Our favorite and only place we will stay when in Houston.
Aufenthalt von 2 Nächten im April 2024
Antwort von Team Blossom am 2. Mai 2024
Dear Donna, We are so grateful for your kind words and for claiming us as one of the favorite hotels you have visited! It is always wonderful to see when our guests are able to enjoy everything about our hotel. We truly pride ourselves on providing an exceptional stay for our guests, and it means the world to us to read your comments. Our staff is devoted to ensuring each guest feels at home and has the desire to return, and we look forward to welcoming you at Blossom Hotel Houston.Sincerely,Team Blossom

2/10 – Ungenügend

Aleisia

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I will say this I have been traveling for yrs and try to stay in the best hotels. This was my first time being discriminated against for my sexuality. My wife and I were violated by a male staff member who used his key to come into our room as we were just getting out of the shower and trying to get dressed. We were also accused of smoking when neither of us smoke anything at all. The male staff member claimed there silent alarm had been going off for days in the room yet we had just checked in hours prior. I’m extremely upset at the violation as well as my wife and will be taking further action.
Aufenthalt von 4 Nächten im April 2024
Antwort von Fernando M. am 4. Mai 2024
Thank you for your feedback.We apologize for this inconvenience. Our goal at the Blossom Hotel is to ensure our guests safety and satisfaction. We'll be sure to pass this message on to our staff to prevent this occasion from happening again. Thank you.

4/10 – Schlecht

DAMION

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Stains on carpet and couch tv did not work fridge did not work and had to flush toilet multiple times after use
Aufenthalt von 3 Nächten im April 2024
Antwort von Team Blossom am 1. Mai 2024
Dear Damion, Thank you for taking the time to provide detailed feedback on your stay. We sincerely apologize for the inconvenience caused due to the maintenance issues you encountered in your accommodations. We appreciate you bringing this to our attention and will share this with the relevant team to fix this immediately. We are also sorry for any items that were overlooked in the preparation of your room. Your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We hope to show you the true quality of our hospitality in the future.Sincerely,Team Blossom

6/10 – Okay

Walter

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property and room was very nice. Our room was next to the elevator, and therefore very noisy. Our order at the restaurant was messed up and 3 mixed drinks totaled $70 with tip.
Aufenthalt von 1 Nacht im April 2024
Antwort von Fernando M. am 29. Apr. 2024
Good afternoon, We do apologize for the inconvenience. Blossom is dedicated to ensure satisfaction for every guest. We will learn from this incident to make sure this does not happen again during your next stay. Once again we do apologize and will improve for next time.

10/10 – Hervorragend

karen joanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was beautiful & spotless.
Aufenthalt von 1 Nacht im April 2024
Antwort von Fernando M. am 29. Apr. 2024
We thank you for staying with us and for your feedback!Our goal is to ensure pure satisfaction for each and every guest staying at the Blossom Hotel! We hope to see you again soon.

4/10 – Schlecht

kenton

Verbesserungswürdig: Personal & Service
Poor restaurant
Aufenthalt von 2 Nächten im April 2024
Antwort von Team Blossom am 30. Apr. 2024
Dear Kenton, Thank you for the detailed evaluation. We apologize for anything other than a seamless, memorable dining experience at our in-house restaurant. Your comments will be shared with our staff, and we will use them to improve going forward. We hope you will give us another opportunity in the future.Sincerely,Team Blossom

8/10 – Gut

Debroh

Aufenthalt von 1 Nacht im April 2024
Antwort von Team Blossom am 20. Mai 2024
Dear Debroh, Thank you for the excellent rating. We are thrilled we met your expectations for a fantastic stay at Blossom Hotel Houston. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Team Blossom

4/10 – Schlecht

Shernisia

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Team Blossom am 30. Apr. 2024
Dear Shernisia, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Team Blossom

10/10 – Hervorragend

Annette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the medical district of Houston. Very nice staff. Prompt and courteous. The music in the dining room was a bit loud. Overall easy to locate the amenities. A gem of hotel in the conglomerate of chains.
Aufenthalt von 4 Nächten im April 2024
Antwort von Team Blossom am 29. Apr. 2024
Dear Annette, Thank you for taking the time to share your experience at The Blossom Hotel. We’re delighted that you found a peaceful retreat in our hotel, perfectly situated in Houston's bustling Medical District. Our dedicated team strives to create an environment where guests can relax and rejuvenate, and it's heartening to know that our efforts have been appreciated. We are grateful for all your feedback and look forward to your return, offering you another opportunity to blossom in our inspired sanctuary.Sincerely,Team Blossom

2/10 – Ungenügend

Tammika, Houston

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking garage is NOT accessible/available for larger trucks. I was unable to stay and did not check-in. The valet stated the website should specify limitations and parking would be at our risk on the street?!
Aufenthalt von 1 Nacht im April 2024
Antwort von Team Blossom am 29. Apr. 2024
Dear Tammika, Thank you for taking the time to share your experience. We are truly sorry to hear that you were unable to stay with us and about the parking concerns you had during your visit. Please rest assured that we are looking into this matter and will take appropriate steps to enhance our guests' experiences. Your comments are invaluable in helping us improve, and we hope to show you the true quality of our hospitality in the future.Sincerely,Team Blossom

10/10 – Hervorragend

JOSE, PHARR

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, staff super nice, food was great.
Aufenthalt von 3 Nächten im April 2024
Antwort von Fernando M. am 2. Mai 2024
Thank you for your feedback!We always appreciate hearing from our guests experience. Our goal at Blossom is to ensure satisfaction for every guest. We hope to see you again soon !

10/10 – Hervorragend

SCOTT

Aufenthalt von 1 Nacht im Februar 2024
Antwort von GENERAL MANAGER am 18. Mai 2024
Dear Scott, Thank you for sharing your delightful experience at The Blossom Hotel. We are thrilled to see your perfect rating. We eagerly anticipate your next visit, where more serene and enriching moments await you.Sincerely,Team Blossom

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with very friendly and helpful staff. Bathroom was great with waterfall shower and comfortable beds. Smooth check-in.
Aufenthalt von 1 Nacht im April 2024
Antwort von Team Blossom am 27. Apr. 2024
Dear Susan, Thank you for taking the time to share your experience at The Blossom Hotel. We are thrilled that you found space to blossom within the serenity of our inspired sanctuary in the heart of Houston's Medical District. It warms our hearts to know that you appreciated the immersive design, spacious guest rooms, and outstanding service provided by our staff, all converging to offer well-being on your terms. We look forward to welcoming you back to The Blossom Hotel, where you can continue to find space to blossom and experience the vibrant heartbeat of Houston's Medical District.Sincerely,Team Blossom