We are sorry for your experience at our hotel. Thank you for your feed back to help us provide better service.

Aloha and Mahalo for taking the time to share your recent experience with us. I'm glad you enjoyed our convenient location, just steps away from Ala Moana Center and one of the nicest beaches in the city, Magic Island. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Thank you for staying at Waikiki Heritage Hotel. We appreciate your feedback! Mahalo.

Mahalo for staying at Waikiki Heritage Hotel.

Thank you for staying at Waikiki Heritage Hotel. We appreciate your feedback! Mahalo.

We appreciate your feedback! Mahalo.

Thank you for staying at Waikiki Heritage Hotel. We appreciate your feedback! Mahalo.

Aloha Raquell,Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Waikiki Heritage Hotel experience. Please accept my apologies for the issues you encountered. Still, we should have done a better job of ensuring these oversights never occur. It was clearly an accident, but unacceptable, nonetheless. Rest assured we have procedures in place, so this doesn't happen again. Mahalo

Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Thank you for staying at Waikiki Heritage Hotel. We appreciate your feedback! Mahalo.

Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Aloha Pete,Thank you for staying with us. We appreciate your feedback. Please accept my apologies for the inconveniences you encountered. The experience you described falls far short of our high standards and of the expectations our guests have. There's no excuse for this and I can assure you that we have taken immediate action to ensure it doesn't happen again. Mahalo

Mahalo for staying at Waikiki Heritage Hotel

Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Mahalo for staying at Waikiki Heritage Hotel.

Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Thank you for staying at Waikiki Heritage Hotel. We appreciate your feedback! Mahalo.

Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Waikiki Heritage Hotel experience. Please accept my apologies for the issues you encountered.

Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Aloha Jeff,Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Waikiki Heritage Hotel experience. Please accept my apologies for the issues you encountered. Still, we should have done a better job of ensuring these oversights never occur. It was clearly an accident, but unacceptable, nonetheless. Rest assured we have procedures in place, so this doesn't happen again. Mahalo

Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Thank you for staying at Waikiki Heritage Hotel. We appreciate your feedback! Mahalo.

Aloha! We’re happy to learn that our front desk staff treated you to service that’s reflective of the aloha spirit. However, we extend our apologies for the other aspects of your stay that fell short of expectations. We take great pride in providing clean, comfortable accommodation, and we’re sorry that was not the case for you. Your review has been noted and will be passed over to our team. Mahalo.

Aloha Matono,Thank you for staying with us. We appreciate your feedback. Please accept my apologies for the inconveniences you encountered. The experience you described falls far short of our high standards and of the expectations our guests have.

Thank you for staying at Waikiki Heritage Hotel. We appreciate your feedback! Mahalo.

Aloha Jenevie Claire,Thank you for staying with us. We appreciate your feedback. Please accept my apologies for the inconveniences you encountered. The experience you described falls far short of our high standards and of the expectations our guests have. There's no excuse for this and I can assure you that we have taken immediate action to ensure it doesn't happen again. Mahalo

Mahalo for staying at Waikiki Heritage Hotel. We appreciate the feedback!

Mahalo for staying at Waikiki Heritage Hotel. Hope to see you next time.

We are sorry that we did not met your expectations. Thank you for staying at Waikiki Heritage Hotel.

Mahalo for the feedback!

Aloha Tina,Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Waikiki Heritage Hotel experience. Please accept my apologies for the issues you encountered. Still, we should have done a better job of ensuring these oversights never occur. It was clearly an accident, but unacceptable, nonetheless. Rest assured we have procedures in place, so this doesn't happen again. Mahalo

Aloha Joy,Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Waikiki Heritage Hotel experience. Please accept my apologies for the issues you encountered. Still, we should have done a better job of ensuring these oversights never occur. It was clearly an accident, but unacceptable, nonetheless. Rest assured we have procedures in place, so this doesn't happen again. Mahalo

Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Waikiki Heritage Hotel experience. we extend our apologies for the other aspects of your stay that fell short of expectations. We take great pride in providing clean, comfortable accommodation, and we’re sorry that was not the case for you. Your review has been noted and will be passed over to our team.

AlohaWe are very sorry that the room you were given was not cleaned properly, this is not normal for our team. We wished that we had an opportunity to get you into another room to better accommodate you. We thank you for your review and will use it to better our team for future guests. Mahalo

Aloha and Mahalo for taking the time to share your recent experience with us. I'm glad you enjoyed our convenient location, just steps away from Ala Moana Center and one of the nicest beaches in the city. Thank you once again for staying with us. We look forward to your next visit! Mahalo

Aloha Jean! Thank you so much for your thoughtful review! We love going above and beyond for our guests, and it sounds like you experienced that firsthand. As Waikiki's last Garden Hotel, we appreciate your support and look forward to your next visit. Mahalo

Aloha Bonnie,Thank you for staying with us. We appreciate your feedback. Please accept my apologies for the inconveniences you encountered. The experience you described falls far short of our high standards and of the expectations our guests have. We appreciate if this was raised to our front desk so we can check and accommodate your stay. Mahalo!

Mahalo for staying at Waikiki Heritage Hotel. We appreciate the feedback!

Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve The Waikiki Heritage Hotel experience. Please accept my apologies for the issues you encountered.

We are sorry that you had experienced this. The restaurant is independent from the Hotel so we do not set their Hours and there is a sign for the posted hours.

Aloha Satoshi,Thank you for staying with us. We appreciate your feedback. Please accept my apologies for the inconveniences you encountered. The experience you described falls far short of our high standards and of the expectations our guests have. Mahalo!

Aloha Emi! Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us and we sincerely appreciate you taking the time to recognize our awesome team members. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo

Thank you for staying at Waikiki Heritage Hotel. We appreciate your feedback! Mahalo.

Thank you fir staying with us. We appreciate your feedback!!

We are sorry that we do not have daily room service. If you request cups at the front desk we will provide you with them. We are sorry that the you were having problems with our windows, if you stopped by our front desk during our business hours we could have help you out more.

Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Waikiki Heritage Hotel experience. Please accept my apologies for the issues you encountered.