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Bewertungen von Queen Kapiolani Hotel

4 out of 5
Queen Kapiolani Hotel
150 Kapahulu Ave, Honolulu, HI

Bewertungen

8,4

Sehr gut

508 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
278 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
99 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
60 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
57 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Harald

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel in great location right opposite of the zoo. We had a double room with diamond head view and balcony (no ocean view) in floor 16 which was quiet. Only the AC outside units have been loud and a bit annoying when being outside. The room was clean and well maintained. The door had a gap to the floor so you could hear a bit the noise from the corridor. The pool was very tiny - I think not even 10m in length - so we did not use it at all. No kettle/coffeemaker is provided in the room but a kettle was put into our room after request. But no cups. One of the three elevators was out of order, so during peak times be prepared to wait. Roomservice is provided daily.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Guest Experience Manager am 27. Okt. 2023
Thank you for sharing your wonderful review! Glad to hear you enjoyed your stay and we hope to welcome you back soon!

10/10 – Hervorragend

Esther

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this Place. It is in Waikiki but it is quit and a breathtaking view. The food is delicious the pancakes are the best.
Aufenthalt von 7 Nächten im August 2023
Antwort von Guest Experience Manager am 5. Sept. 2023
Thank you for sharing your wonderful review! Glad to hear you enjoyed your stay and we hope to welcome you back soon!

10/10 – Hervorragend

Christoph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zwei Nächte nur in einem sauberen ok Hotel.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Guest Experience Manager am 10. Jan. 2022
Thank you for sharing your great feedback and we are happy you enjoyed your visit!

10/10 – Hervorragend

Jake

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Megan

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Beware! Rooms are not as shown in the pictures. Rooms need of renovations badly. Service was amazing. Staff was kind. I would not stay again.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Guest Experience Manager am 25. Mai 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

2/10 – Ungenügend

Elijah

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Not what they advertised it’s really run down
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Manager am 23. Mai 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

2/10 – Ungenügend

Terry Lee

Verbesserungswürdig: Ausstattung
The hotel was awful, Small, very very unfriendly. The pool was cracked all the way around it.The green grass carpet was awful.Stained and old. I asked them.I wanted to move out of that room.I was there for 8 days and they moved me on the sixth day. s
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Experience Manager am 21. Mai 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

6/10 – Okay

Darlene

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The reservation was made late but still took more than a couple of hours to show at the property. So they hotel didn’t see it when we got there.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Manager am 21. Mai 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly service, cleanness room, etc.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Experience Manager am 19. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

Evan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
nice property & employees
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Experience Manager am 17. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Akio

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Experience Manager am 17. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

Emmanuel, Palo Alto

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great & consistent place, very helpful and kind staff. I highly recommend staying there.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Guest Experience Manager am 13. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Rin

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was amazing… it was very good experience.. my family will definitely come back..thank you🙏💕
Aufenthalt von 7 Nächten im Mai 2024
Antwort von QK Hotel am 10. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Reun

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean room nice staff
Aufenthalt von 7 Nächten im Mai 2024
Antwort von QK Hotel am 10. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

charlyn

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay! The restaurant has great food and drink options! They make all their syrups and sodas in house!
Aufenthalt von 4 Nächten im April 2024
Antwort von QK Hotel am 10. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Bonita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the beach,
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Experience Manager am 5. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Yuka

Mit dem Partner gereist
リーズナブルに泊まれて良いホテルでした。
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Manager am 5. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Emiko

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
スタッフサービス、部屋の清潔さは満点 プールのサンオイル、ロビーのウォーターサーバー 嬉しいサービスです 排水音、隣室の音、エアコンの音がうるさいです
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Experience Manager am 4. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We are from the Waikiki area but this is the first time I've stayed at the Queen Kap. I get coffee in their lobby all the time when I come to town. I was there with my elderly father to bring him back to the island one last time to relive and revisit his childhood memories. The hotel was a perfect location for us because he grew up in Kaimuki neighborhood. I was able to arrange an electric scooter that allow him to get around the property and the area. In and out valet parking was great, easy, fast and convenient and everyone showed me and my dad the old school Aloha Spirit we used to know. ALL the staff were kind, professional, responsive and caring. The property amenities were great. Our ADA equipped room was clean and easy for my dad to use. We could pull his scooter in and out several times a day to go out for walks and get in and out of the hotel very easily. We have zero complaints.
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Experience Manager am 1. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

Kaylyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was so friendly & made our Honeymoon perfect!
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Experience Manager am 27. Apr. 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

2/10 – Ungenügend

Jun Yong

Verbesserungswürdig: Sauberkeit
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Experience Manager am 26. Apr. 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

6/10 – Okay

Kathryn

Gut: Sauberkeit und Personal & Service
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Guest Experience Manager am 12. Mai 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

8/10 – Gut

Craig

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Experience Manager am 8. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved our stay here! Check in process was quick and easy. We enjoyed the welcome drinks. We encountered some issues with our room during the first few days but after speaking to the front desk they resolved the issue. Great customer service, they were helpful, knowledgeable and accommodating. Brunch was great at the Deck restaurant. Loved the view of Diamonhead from the restaurant and pool. Lots of paid/free parking around the hotel. Hotel was easily accessible to and from everywhere we needed to go.
Aufenthalt von 6 Nächten im März 2024
Antwort von Guest Experience Manager am 19. Apr. 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Robert

Mit dem Partner gereist
Staff really friendly, and the Place was cool, but ice machines were not great. Had to go buy ice several times, which was annoying for such a expensive room.
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Experience Manager am 19. Apr. 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

Takaaki

Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Experience Manager am 7. Mai 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

Stacy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this hotel! I’ve stayed here at least a half dozen times over the past few years and it is consistently LOVELY. Excellent customer service, clean rooms, nice amenities, great dining (Deck is awesome and their brunch is delicious). Queen Kapiolani is a 10/10 every time. An older hotel but very well maintained and has a lovely aesthetic.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Experience Manager am 13. Apr. 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Eugene

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
location is fine.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Experience Manager am 12. Apr. 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

4/10 – Schlecht

Johnnie, houston

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Nice property just dissapointed i paid for ocean view balcony did not get my balcony feel like i should get some credit everythjng else was ok but in picture it showed kitchette my room was tiny
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Experience Manager am 1. Apr. 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

10/10 – Hervorragend

Sandra

People friendly
Aufenthalt von 1 Nacht im März 2024
Antwort von QK Hotel am 29. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Aki

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
プールも清潔で隣接しているバーも雰囲気が良かったです。調べていけば良かったのですが部屋に湯沸かしポットが無かったので少し不便でした。
Aufenthalt von 3 Nächten im März 2024
Antwort von Guest Experience Manager am 26. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

4/10 – Schlecht

Troy

Aufenthalt von 6 Nächten im März 2024
Antwort von Guest Experience Manager am 26. März 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

10/10 – Hervorragend

Barb

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location away from the bustle of Waikiki. Close to beach and amenities. We would choose again for these reasons.
Aufenthalt von 5 Nächten im März 2024
Antwort von Guest Experience Manager am 23. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Atsushi, Motohama 34-3, Hamamatsu

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
隣のホテルの屋上が少々騒がしかった。フロントでケトルを頼んだが、届かなかった。が、リラックスして滞在できました。
Aufenthalt von 6 Nächten im März 2024
Antwort von Guest Experience Manager am 23. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Lisa, Shoreview

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the view of Diamond Head from our room. While entertaining, pigeons were a bit much at the breakfast table.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Experience Manager am 22. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

JIYEON

Aufenthalt von 4 Nächten im März 2024
Antwort von Guest Experience Manager am 12. Apr. 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Marc-André

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is in a great location. Rooms are on the small side and standard Staff is very nice. We enjoyed our stay!
Aufenthalt von 9 Nächten im März 2024
Antwort von Guest Experience Manager am 16. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Aaron

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful view and wonderful coffee shop downstairs. The staff was excellent. Could have been a little cleaner but everything else was great!
Aufenthalt von 5 Nächten im März 2024
Antwort von Guest Experience Manager am 16. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von QK Hotel am 1. Apr. 2024
Thank you for staying with us!

10/10 – Hervorragend

Harsimran

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really loved the hotel and kind staff. Walking distance to many locations. We had awesome view of diamond head from our room
Aufenthalt von 3 Nächten im März 2024
Antwort von Guest Experience Manager am 12. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

AJhourni

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome location, excellent food, and wonderful staff! Comfy room and facility too! Had a wonderful time here and will stay every time I visit Hawaii for sure!!!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Experience Manager am 4. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

brooke Nicole

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I will be back to this hotel. Amazing
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Experience Manager am 2. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Anna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Guest Experience Manager am 22. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

4/10 – Schlecht

Uriah

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
I liked the restaurant. Great staff and bartenders there. The valet was kinda weird, never met a valet who didn’t welcome guests or want to move our car into the valet. My reservation included valet parking, but the valet suggested us to use public parking??? So we had to update our payment for public parking by the zoo every 4 hours. Very inconvenient and unprofessional, I probably won’t be staying here again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Experience Manager am 27. Feb. 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

10/10 – Hervorragend

Masaki

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Guest Experience Manager am 22. März 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
weekend in Honolulu
The staff here was great, we got there at 2pm and our room was ready. We were upgraded, unfortunately, our room was right next to the elevators so we heard the elevators every time it was called and it was quite loud. Otherwise everything was great, loved the water bottles they gave us. Room is a bit small but we weren't in the room too much. With the room upgrade we did get an little outdoor space and view though we weren't there long enough to enjoy it too much.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Experience Manager am 25. Feb. 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

Paul Erik

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Good amenities including the Deck restaurant, the surf shop and cafe. Good service all around.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Guest Experience Manager am 25. Feb. 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

10/10 – Hervorragend

Lisa B, San Diego

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful staff. Very clean rooms. Convenient location.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Guest Experience Manager am 25. Feb. 2024
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!

8/10 – Gut

Anthony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Elevator Storage room
We booked this room online for 3 adults. The front desk person assigned a snall room adjacent to the elevator without notifying us of the constant noise all night long.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von QK Hotel am 22. Feb. 2024
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.

10/10 – Hervorragend

Sang Bum

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von QK Hotel am 22. Feb. 2024
Thank you for rating us 10 out of 10.