Ausblick vom Zimmer

Bewertungen von Hilton Waikiki Beach

4 out of 5
Hilton Waikiki Beach
2500 Kuhio Ave, Honolulu, HI

Bewertungen

8,4

Sehr gut

552 von insgesamt 1099 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
303 von insgesamt 1099 Gästebewertungen haben eine Bewertung von 8 - Gut" "
124 von insgesamt 1099 Gästebewertungen haben eine Bewertung von 6 - Okay" "
65 von insgesamt 1099 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
55 von insgesamt 1099 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

8,0/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Antwort von Emily am 27. Feb. 2024
Aloha, Michael!Thank you for choosing our hotel for your Waikiki stay. We are thrilled to hear you enjoyed your trip. Mahalo for sharing your positive review.If there is anything we can improve upon at our resort, please do not hesitate to reach out. We value your feedback!We hope to welcome you back to the Hilton Waikiki Beach soon for another excellent stay. Mahalo!

4/10 – Schlecht

Kerstin

Gut: Personal & Service
Aufenthalt von 2 Nächten im November 2023

6/10 – Okay

Bardenhagen Maschinenbau Berlin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Sehr schöne Aussicht zum Waikiki Beach. Das Hotel ist okay. Eben alles in die Jahre gekommen. Leider wurde auch nach Anfrage das Zimmer nicht einmal gesäubert. Okay Kaffee ect. habe ich an der Reception geholt. Toilettenpapier hat bis zum Schluss gerade so gereicht. Heute am Abreisetag, klopfte es, wahrscheinlich wollten Sie nach 6 Tagen doch mal sauber machen????
Aufenthalt von 5 Nächten im November 2023

6/10 – Okay

Maurice

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Kein Abendprogramm, zu weit vom Strand entfernt, Zimmer waren schmutzig.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Hilton Waikiki Beach Hotel In-House Reservations am 20. Okt. 2023
Aloha & Mahalo for staying with us, we appreciate your feedback

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr nettes Personal. Hotel liegt sehr gut, zu Fuß und in kurzen Wegen kann man alles erreichen. Supermarkt befindet sich gegenüber des Hotels und ca. 150m entfernt ein sehr nettes Cafe um zu frühstücken. Würde sofort wieder in dieses Hotel fahren. Der Zimmerausblick in Richtung Berg ist ein Traum.
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Hilton Waikiki In-House Reservations am 5. Juni 2023
Mahalo for staying with us, we appreciate your feedback

8/10 – Gut

Andreas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das recht geräumige und modern eingerichtete Premium Meerblick Zimmer mit einem einladenden hellen Badezimmer mit grosser Dusche in den oberen Etage mit schönem Blick über Waikiki und das Meer
Aufenthalt von 5 Nächten im April 2022
Antwort von RN am 27. Juni 2022
Thank you for for choosing to stay with us. We are very happy that you enjoyed your stay. We hope to see you again in the near future. Mahalo!

8/10 – Gut

Parviz

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice pool area
Aufenthalt von 5 Nächten im Mai 2024

2/10 – Ungenügend

Susan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Nora

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente servicio, aseo impecable. Volvería nuevamente.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Emily am 26. Mai 2024
Aloha, Nora! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your 5-star review! We're happy to hear that you had a wonderful experience and that our staff's attentive service contributed to a great stay. Mahalo for sharing! We hope to welcome you back to our resort soon for another great stay. Mahalo!

8/10 – Gut

victor

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Emily am 26. Mai 2024
Aloha, Victor! Thank you for choosing to stay with us on your recent trip to Waikiki. We're happy to hear that you had a nice experience and we appreciate your review. Mahalo!

10/10 – Hervorragend

Robin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thee staf was Amazing. The desk to book excursions and fun stuff was top motxh I will be back.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Emily am 23. Mai 2024
Aloha, Robin! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive review! We're happy to hear that you enjoyed your stay and that our kind staff made your trip extra special. Thank you for sharing! If our team can do anything to make your next visit even better, please do not hesitate to reach out. We value your satisfaction and can't wait to welcome you back to our hotel! Mahalo!

10/10 – Hervorragend

Kayla

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location, friendly staff. Our first room wasn't clean but the staff corrected the situation apologizing for the mistake and upgraded our room.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Emily am 23. Mai 2024
Aloha, Kayla, and thank you for choosing to stay with us at Hilton Waikiki Beach on your recent trip! We're happy to hear that you had an overall pleasant stay and that you especially appreciated the convenient location of our resort. Mahalo for sharing! We're very sorry to hear that the room you were initially assigned was not properly cleaned before check-in. Thank you for bringing this matter to the attention of our front desk team. It's wonderful to hear that our friendly staff accommodated you in this situation. Mahalo for your understanding! Your satisfaction is very important to us and we're happy to hear that your upgraded room provided a much more comfortable experience. We hope to have the opportunity to welcome you back to our hotel soon for an even better stay. Mahalo!

10/10 – Hervorragend

Christine Aira

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The person who checked us in was super nice. I forgot his name..
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Emily am 23. Mai 2024
Aloha, Christine! Thank you for choosing to stay at our hotel and for sharing your 5-star review! We're thrilled to hear that you had a positive experience and that our awesome front desk staff provided a smooth check-in experience. Mahalo for sharing! Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our resort for another wonderful stay. Mahalo!

2/10 – Ungenügend

Kellie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Over priced stays, no microwave in rooms. Mini fridge didn’t work, carpets were filthy
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Emily am 23. Mai 2024
Aloha, Kellie, and thank you for choosing to stay at our hotel. We appreciate you taking the time to share your feedback from your recent trip. We sincerely apologize for the inconveniences you experienced while staying with us. We know the importance of staying at a quality hotel for a reasonable cost, and we're truly sorry for missing the mark on your trip. Mahalo for sharing. To make this situation right, we encourage you to reach out to our team directly via phone or email. Our contact information can easily be found on our website. Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for a much-improved visit. Mahalo!

10/10 – Hervorragend

Ebonee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/A
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Emily am 22. Mai 2024
Aloha, Ebonee! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your wonderful 5-star review! We are happy to hear that you enjoyed your experience at our hotel. Mahalo!

10/10 – Hervorragend

Melody Jasmin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Oveall excellent!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Emily am 22. Mai 2024
Aloha, Melody Jasmin! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your 5-star review! We are thrilled to hear that you enjoyed your stay and we appreciate your review. Mahalo!

10/10 – Hervorragend

Carol

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love how everything requires your room key to access.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Emily am 20. Mai 2024
Aloha, Carol! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to leave a 5-star review! We are thrilled to hear that you enjoyed your stay and that our hotel's security contributed to a wonderful stay. Mahalo!

8/10 – Gut

Jiajun

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Shower faucet making very loud sounds
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Emily am 20. Mai 2024
Aloha, Jiajun, and thank you for choosing to stay at our hotel! We hope you had an overall enjoyable experience and were able to explore the Waikiki area. Thank you for sharing your feedback regarding our shower faucets. We appreciate your comments and will be passing them along to our maintenance team. Your review helps us improve and provide a better experience for all guests, so we appreciate your sharing. Should your travels bring you back to Waikiki Beach, we hope to have the opportunity to welcome you back to our hotel for an even better experience. Mahalo!

10/10 – Hervorragend

Huy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Emily am 20. Mai 2024
Aloha, Huy! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to leave a 5-star review! We are thrilled to hear that you enjoyed your stay. Mahalo!

10/10 – Hervorragend

Sandrelly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful and great location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Emily am 20. Mai 2024
Aloha, Sandrelly! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to leave a 5-star review! We are thrilled to hear that you enjoyed your stay. Mahalo!

10/10 – Hervorragend

Aishia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
View
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Emily am 17. Mai 2024
Thank you for choosing to stay with us! We're happy to hear that you enjoyed your experience at Hilton Waikiki Beach. Mahalo!

10/10 – Hervorragend

Anita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Emily am 16. Mai 2024
Aloha, Anita! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive review! We're happy to hear that you enjoyed your stay and that our kind staff made your trip extra special. Thank you for sharing! Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our resort for another fantastic stay. Mahalo!

10/10 – Hervorragend

Anterias nerses

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect stay.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Emily am 16. Mai 2024
Mahalo for choosing to stay at our resort! We're thrilled to hear that you enjoyed your Waikiki vacation. Thank you!

10/10 – Hervorragend

Ethan Sinclair

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was close to Waikiki beach and a convenient stop for buses to downtown.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Emily am 15. Mai 2024
Aloha, Ethan! Thank you for choosing to stay with us at Hilton Waikiki Beach. We are thrilled to hear that you enjoyed your stay and that you were able to conveniently explore the area thanks to the location of our hotel. Mahalo for sharing! We hope to have the opportunity to welcome you back to our hotel soon for another excellent stay. Thank you!

10/10 – Hervorragend

Rachel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is clean and safe and the rooms are nice. Just make sure to understand the parking situation. No parking for guests, only valet parking there is a Garage next door though.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Emily am 14. Mai 2024
Aloha, Rachel!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your feedback! We are thrilled to hear that you enjoyed your stay and that you especially appreciated the cleanliness and safety of our resort. Mahalo for sharing!We appreciate you sharing your comments about our parking operations. Your feedback helps other guests plan accordingly, so thank you for sharing.We hope to have the opportunity to welcome you back to Hilton Waikiki Beach soon for another excellent trip! If there is anything our team can do to make your next trip even better, please let us know! Your satisfaction is most important to us.Mahalo!

2/10 – Ungenügend

Joanna Paola

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was extremely rude and property lacks food choices.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Emily am 17. Mai 2024
Aloha, Joanna, and thank you for choosing to stay at our hotel. We appreciate you taking the time to share your feedback from your recent trip. We sincerely apologize for the way you were treated by our staff. We encourage everyone on our team to treat our guests with the utmost respect, and it's extremely concerning to learn that you did not receive this kindness. We appreciate you sharing your review, and we will certainly address these concerns with our team. It is also disappointing to hear that you felt our property lacked food options. We know the importance of having onsite dining available at your selected hotel, and we apologize for missing the mark. We hope you were able to enjoy a meal or drink at our restaurant, lobby, or pool bar. Mahalo for sharing. Thank you again for choosing to stay at our hotel. If you would like to discuss any of your concerns further, we encourage you to reach out to our team directly via phone or email. Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for a much-improved visit. Mahalo!

10/10 – Hervorragend

Dianna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the views & my room! It was spectacular
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Emily am 14. Mai 2024
Aloha, Dianna! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your experience at our hotel and that the stunning views from your room contributed to an excellent stay. Thank you for sharing your kind words! If there is anything our team can do to make your next trip even more spectacular, please do not hesitate to reach out. We hope to welcome you back to Hilton Waikiki Beach soon! Mahalo!

10/10 – Hervorragend

Alexandria V

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Emily am 14. Mai 2024
Mahalo for staying with us at Hilton Waikiki Beach! We're happy to hear that you enjoyed your trip and we hope to have the opportunity to welcome you back soon for another amazing experience. Thank you!

10/10 – Hervorragend

Gary Allan, Nashville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only a block away from the beach. Loads of restaurants and shopping within walking distance. Nice pool and hot tub. Public transportation easily accessible.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Emily am 13. Mai 2024
Aloha, Gary Allan!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your 5-star review! We're thrilled to hear that you enjoyed your stay and that our hotel's convenient location in the heart of Waikiki contributed to a wonderful stay. Thank you for sharing your kind words!We hope to have the opportunity to welcome you back to our hotel soon for another fantastic stay.Mahalo!

4/10 – Schlecht

Byron

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is extremely rude from the front desk to the valet. Bathrooms in room need to be updated as well.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Emily am 13. Mai 2024
Aloha, Bryon, and thank you for choosing to stay at our hotel. We appreciate you taking the time to share your feedback.We sincerely apologize for the way you were treated by our staff. We encourage our team to share the Aloha spirit with all guests, and it's disappointing to learn that you were not met with this hospitality.It's also concerning to hear that you were displeased by our bathrooms. We understand the importance of staying in a comfortable room when traveling, and we apologize for missing the mark. We appreciate you sharing this feedback.Rest assured, we will be sharing your comments with our team. Your feedback helps us point out areas for improvement at our hotel, so thank you for sharing.We hope to have the opportunity to welcome you back to our resort soon for a much-improved visit. If there is anything we can do to make your next trip special, please do not hesitate to reach out.Mahalo!

10/10 – Hervorragend

Pabline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean , we love to stay in the Hilton , good location
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Emily am 13. Mai 2024
Aloha, Pabline!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive feedback! We're happy to hear that you enjoyed your stay and that you especially appreciated the cleanliness of our resort. Mahalo for sharing!Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another wonderful experience.Mahalo!

10/10 – Hervorragend

Donna, OHKAY OWINGEH

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Emily am 20. Mai 2024
Aloha, Donna! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to leave a 5-star review! We are thrilled to hear that you enjoyed your stay. Mahalo!

10/10 – Hervorragend

Trevon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Emily am 13. Mai 2024
Thank you for choosing to stay with us at Hilton Waikiki Beach, Trevon! We're happy to hear you enjoyed your stay. Mahalo!

6/10 – Okay

Ashley

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Very dusty on the outlets by the TV on side of it. It’s like a charging dock station dust laying on top of that and then above the shower bed in the bathroom there is black mold growing….. I also paid resort fees on Expedia and had to pay them again at the hotel smh !!!!!! Other then that it’s been great
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Emily am 11. Mai 2024
Aloha, Ashley, and thank you for choosing to stay at our hotel. We appreciate you taking the time to share your review.It's disappointing to learn that the cleanliness of your room was not up to our typical standard. We know the importance of staying in a tidy and comfortable room, especially when traveling. We sincerely apologize for missing the mark.Thank you again for taking the time to leave your feedback. We will be sharing your comments with our team. Your review helps us improve our service and operations for all guests, so thank you.We hope to have the opportunity to welcome you back to our hotel in the future for a much-improved stay. Until then, safe travels.Mahalo!

10/10 – Hervorragend

Alexandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Emily am 13. Mai 2024
Thank you for choosing to stay with us at Hilton Waikiki Beach, Alexandra! We're happy to hear you enjoyed your stay. Mahalo!

10/10 – Hervorragend

Gary, College Station

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome ocean view from the balcony
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Emily am 11. Mai 2024
Aloha, Gary!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive feedback. We're thrilled to hear that you had a 5-star stay and that our amazing ocean views contributed to a wonderful Waikiki experience.Thank you again!

10/10 – Hervorragend

Fernando

Gut: Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 5 Nächten im März 2024
Antwort von Emily am 11. Mai 2024
Aloha, Fernando!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to leave a 5-star review! We're happy to hear that you enjoyed your stay.Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another wonderful stay.Mahalo!

10/10 – Hervorragend

Betty

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it all
Aufenthalt von 5 Nächten im April 2024
Antwort von Emily am 9. Mai 2024
Aloha, Betty!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your 5-star review! We're happy to hear that you enjoyed your stay.Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another excellent stay.Mahalo!

6/10 – Okay

Shizuko

Aufenthalt von 5 Nächten im April 2024
Antwort von Emily am 9. Mai 2024
Aloha, Shizuko!Thank you for choosing to stay at our hotel and for taking the time to share your review. We hope that you enjoyed your Waikiki experience.If there is any additional feedback you would like to share with our team, please do not hesitate to reach out. We value your feedback, as it helps us improve for all guests.Thank you again and have a wonderful day!

10/10 – Hervorragend

Tammie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice
Aufenthalt von 3 Nächten im April 2024
Antwort von Emily am 8. Mai 2024
Thank you for choosing to stay with us at Hilton Waikiki Beach, Tammie! We're happy to hear you enjoyed your stay. Mahalo!

8/10 – Gut

Takayoshi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Emily am 9. Mai 2024
Aloha, Takayoshi!Thank you for choosing to stay at our hotel and for taking the time to share your review. We hope that you enjoyed your Waikiki experience.If there is any additional feedback you would like to share with our team, please do not hesitate to reach out. We value your feedback, as it helps us improve for all guests.Thank you again and have a wonderful day!

10/10 – Hervorragend

Devante

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Emily am 9. Mai 2024
Aloha, Devante!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your 5-star review! We're happy to hear that you enjoyed your stay.Mahalo!

8/10 – Gut

Ai Ling

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like the view
Aufenthalt von 14 Nächten im April 2024
Antwort von Emily am 9. Mai 2024
Aloha!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive review! We're happy to hear that you enjoyed your stay and that you especially appreciated our hotel's stunning views.Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another excellent stay.Mahalo!

10/10 – Hervorragend

axel jesus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Hilton at Waikiki beach was a great experience. Very clean and elegant, quiet and full of friendly staff and customers. Valet a huge help with parking around the beach. Everything was at walkable distance. Literally down the street from the beach.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Emily am 8. Mai 2024
Aloha!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive feedback! We're happy to hear that you had a wonderful experience and that our hotel's prime location in the heart of Waikiki contributed to a lovely trip. Thank you for sharing your kind words!If there is anything our team can do to make your next visit even more special, please do not hesitate to reach out! Your satisfaction is extremely important to us.We hope to have the opportunity to welcome you back to Hilton Waikiki Beach soon!Mahalo!

10/10 – Hervorragend

Huawei

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very convenient restaurant, stores, are all close by. the beach is in walking distance.
Aufenthalt von 3 Nächten im April 2024
Antwort von Emily am 7. Mai 2024
Aloha, Huawei!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive review! We're happy to hear that you enjoyed your stay and that our convenient location in the heart of Waikiki made your trip even better. Thank you for sharing!We hope to have the opportunity to welcome you back to Hilton Waikiki Beach soon for another wonderful trip.Mahalo!

10/10 – Hervorragend

Sofronio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service was excellent.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Emily am 7. Mai 2024
Aloha, Sofronio!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your 5-star review! We're thrilled to hear that you enjoyed your stay and that our friendly and attentive team contributed to an amazing experience. Mahalo for sharing!If we can do anything to make your next trip even more special, please do not hesitate to reach out to our team. Your satisfaction is extremely important to us and we appreciate your patronage. Mahalo!

8/10 – Gut

HIROSHI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
全体的にはとてもよかったです。スタッフの方も親切ですし、日本語できる方も多かったです。立地もよかったです。仕方ない部分ではありますが、お部屋の電気が途中で二カ所切れました。
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Emily am 7. Mai 2024
Aloha, Hiroshi!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive feedback! We are thrilled to hear that you had a pleasant stay and that our friendly staff contributed to a lovely experience. We apologize for the issues you had with power outages in your room and we will certainly be sharing your feedback with our team. We know the importance of having access to electrical outlets, and we apologize for this inconvenience. Thank you for sharing.Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another great experience.Mahalo!

8/10 – Gut

Hieu

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Emily am 6. Mai 2024
Mahalo for staying with us!

8/10 – Gut

Garrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel and staff was great. Magic show at the hotel was fantastic. The only thing we didnt care for was the $65 a day charge for parking.
Aufenthalt von 5 Nächten im April 2024
Antwort von Emily am 6. Mai 2024
Aloha, Garrick!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive feedback. We're happy to hear that you had an enjoyable stay and that you were able to experience our onsite Magical Mystery Show! Thank you for sharing your feedback.We apologize for the parking fees and understand that these type of expenses can put a burden on a wonderful trip. We appreciate your feedback and will use it to reevaluate our parking operations, including pricing.Thanks again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back to Hilton Waikiki Beach in the near future for another great experience. Mahalo!

6/10 – Okay

Paul D

Gut: Sauberkeit
The hotel is fine, but nothing to get excited over. While apparently it was last renovated in 2023, the only area that seems updated is the pool area, rooms are at least 5 to 10 years since renovation. Lobby is dated and very much needs some attention. I was on the 15th floor, ocean view, yes i could see the ocean but the tall building next to the church did cover up a great deal. While you kind of see this in the images of the rooms, to have the perfect clear view you are so hoping to get you need to be at least on floor 25 and above. Plus you are long city block from the water. Add in you are looking down on the Marriott Valet Parking lot, an ugly apartment builidng (one blocking the view) and the ugly roof top tenis courts of the other hotel in front of you. Plus their garbage area and daily pick up early in the morning of that garbage. Stay in housekeeping were super friendly and always saying hello but that was the only stand out for staff. Check guy would not stop going over the resort features, which after being 3 time zones out and late in the evening, I was not listening at all, for him to say there is more to know. Needs to read the customer and adjust his speal to the guest. Finally biggest beef, full room cleaning only every 4 days. I get staffing shortages, but when your paying over $300 a night, getting your room cleaned at least every other day would be nice. You have to request and then no promises. Do not think I would stay again at this one.
Aufenthalt von 6 Nächten im April 2024
Antwort von Emily am 6. Mai 2024
Aloha, Paul, and thank you for choosing to stay at our resort on your recent trip. We're happy to hear that our housekeeping staff provided friendly service during your stay.We do, however, sincerely apologize for the inconveniences you experienced while staying at our hotel. From the obstructed ocean view to the inconsistent cleaning services, we're very sorry that your stay was less than ideal.We appreciate your feedback as it helps us provide better service for all guests. We're also happy to share that we are currently hiring more housekeeping staff to provide guests with the daily cleaning services they rightfully deserve. We appreciate your understanding.Thank you again for choosing to stay at our hotel. If there is any additional feedback you would like to share with our team, we encourage you to reach out to us directly via phone or email. Our hotel's contact information can be found on our website.Mahalo!