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Bewertungen von JW Marriott Hotel Hong Kong

5 out of 5
JW Marriott Hotel Hong Kong
Pacific Place, 88 Queensway, Hong Kong

Bewertungen

9,2

Wunderbar

644 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
275 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
63 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Astrid

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfekter Service in allen Bereichen
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Steven Lo am 11. Mai 2024
Dear Valued Guest,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your invaluable time of sharing a review and your feedback is important to us.We are glad to know that you had a perfect stay with us. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles sehr fein!
Aufenthalt von 1 Nacht im März 2024
Antwort von Steven Lo am 25. März 2024
Dear Peter,Vielen Dank! Thank you very much for sharing your feedback with us. We are glad to hear that you have a lovely experience at our hotel, JW Marriott Hotel Hong Kong. We look forward to seeing you again and appreciate your support.Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Juli 2019

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein Hotel mitten in der Millionenmetropole mit einer Zimmeraussicht auf andere gigantisch hohe Wohn -und Geschäftsgebäude aber auch einen schönen Blick vom Aussenpool mit herrlichen Pflanzen auf die bewaldeten Hügel des Victoria Peak.Das Frühstücksbuffet bietet warme und kalte Speisen mit Allem was man sich nur denken kann.Zusammen mit der zentralen Lage und der angeschlossenen Highclass- Shoppingmall wird der Aufenthalt zu einem unvergesslichen Erlebnis.
Aufenthalt von 6 Nächten im Oktober 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ferienaufenthalt in einer äusserst interessanten Kultur.
Aufenthalt von 6 Nächten im April 2018

10/10 – Hervorragend

Bernd

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2017

8/10 – Gut

Faton

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ich gehe wieder dorthin..
Es war super! Hotel hat, zu allem dazu, auch Direktanschluss zu Metro! Perfekt gelegen, alles super. Es gibts fast nichts zu mekkern ausser dass es halt seinen Preis hat. Ich fände es super wenn das Frühstück (wegen Preis) einfach so dabei wäre, aber eben...Hong Kong halt ;).

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

ching ching

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice staff, nice stay , super comfy bed , spacious room Love the swimming pool Our kids love it too
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Steven Lo am 20. Mai 2024
Dear Ching Ching,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your time of sharing a review and your feedback is important to us.We are glad to know that you had a nice stay with your family at the hotel, and your children espcially like our swimming pool. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely day!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Noemi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Steven Lo am 16. Mai 2024
Dear Noemi,Thank you very much for sharing your rating of the experience at our hotel, JW Marriott Hotel Kong. We look forward to the pleasure of serving you again. Thank you so much for your support and wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Sherry

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thanks
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Steven Lo am 16. Mai 2024
Dear Sherry,Thank you very much for your invaluable time of rating your experience at our hotel, JW Marriott Hotel Kong. We look forward to the pleasure of welcoming you back. Thank you so much for your support and wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

ATSUSHI

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a shame that the toilet doesn't have a washlet.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Steven Lo am 11. Mai 2024
Dear ATSUSHI,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your invaluable time of sharing a review and your feedback is important to us. We are glad to know that you had a nice stay with us, and we will study your suggestion carefully. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

Wataru

Aufenthalt von 2 Nächten im April 2024
Antwort von Steven Lo am 11. Mai 2024
Dear Wataru,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your invaluable time of sharing a review and your feedback is important to us. We are glad to know that you had a nice stay with us. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

Nittaya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Yes, i like.
Aufenthalt von 2 Nächten im April 2024
Antwort von Steven Lo am 21. Apr. 2024
Dear Nittaya,Thank you very much for sharing a review about your recent stay at our hotel, JW Marriott Hotel Hong Kong.We are so glad to hear that you like our hotel. We look forward to welcoming you back and creating another wonderful experience for you. Thank you so much!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Fabio, Milano

Gut: Sauberkeit und Zustand der Unterkunft
Perfect hotel, great breakfast
Aufenthalt von 4 Nächten im März 2024
Antwort von Steven Lo am 4. Apr. 2024
Dear Fabio,Thank you very much for your perfect rating on our hotel, JW Marriott Hotel Hong Kong. We appreciate your support and especially glad to hear that you enjoyed your stay and our breakfast. We look forward to serving you again.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

max, Hong Kong

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 9 Nächten im März 2024
Antwort von Steven Lo am 4. Apr. 2024
Dear Max,Thank you very much for your rating on our hotel, JW Marriott Hotel Hong Kong. We appreciate your support and look forward to serving you again.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Thomas, Heshan city

Aufenthalt von 1 Nacht im März 2024
Antwort von Steven Lo am 29. März 2024
Dear Valued Guest,Thank you very much for staying at JW Marriott Hotel Hong Kong! We are delighted to receive a positive rating from you. We look forward to the pleasure of seeing you again. Wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Takashi

Aufenthalt von 3 Nächten im März 2024
Antwort von Steven Lo am 15. Apr. 2024
Dear Valued Guest,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your kind support and rating to our hotel. We will keep up our good job and look forward to seeing you again! Thank you so much!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Jannie Mui-Fong, Burlingame

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Some parts of building getting old but on the whole well maintained. Staff is well trained & very polite!
Aufenthalt von 13 Nächten im Februar 2024
Antwort von Steven Lo am 13. März 2024
Dear Jannie Mui-Fong,Thank you very much for staying at JW Marriott Hotel Hong Kong! We are glad to hear the feedback from you because you as well as your comment are very important to us.It is thankful to receive your recognition on our service. We will keep up our good job and hope to see you again soon. Thank you very much!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Yves

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Steven Lo am 21. März 2024
Dear Yves,Thank you so much for your positive comment on our hotel, JW Marriott Hotel Hong Kong. We would keep up our good job. Hope we can see you again and your support is really appreciated. Thank you very much!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Ji Yeon

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
위치 청결 서비스 너무 만족했습니다 특히 위치가 너무 좋아 대중교통을 이용해도 불편함이 없었습니다 조식도 괜찮은 편입니다 👍
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Steven Lo am 28. Feb. 2024
Dear Ji Yeon,Thank you very much for your invaluable time of sharing you feedback with us. We are so glad that you had a good time at JW Marriott Hotel Hong Kong and particularly like the convenient location. We hope to see you again and thank you very much for your kind support!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

2/10 – Ungenügend

Yurong, Douglaston

Aufenthalt von 5 Nächten im Februar 2024
Antwort von Steven Lo am 21. März 2024
Dear Yurong,Thank you very much for staying at JW Marriott Hotel Hong Kong. We appreciate your time of sharing your stay. We are disappointed to hear that your experience did not meet your expectation. I will do our best to improve ourselves if you would let us know more. I hope you could have another opportunity to show you our genuine hospitality. Please take care and wish you all the best.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

Sosuke

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient, comfortable and cozy place
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Steven Lo am 19. Feb. 2024
Dear Sosuke,Thank you very much for sharing a review about your stay at JW Marriott Hotel Hong Kong. It is our pleasure to hear your comments. We are glad to know that you had a comfortable stay with our convenient location. We look forward to welcoming you back in the near future. Wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

Jun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The designing style is unique and the body lotion provided by this hotel was nice.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Steven Lo am 19. Feb. 2024
Dear Jun,Thank you very much for staying at JW Marriott Hotel Hong Kong and we appreciate your time of sharing a review on Expedia. We are glad to know that you enjoyed the stay and especially like our design and body lotion. We hope to see you next time and wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Anette

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Holiday
Great place to stay
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Steven Lo am 7. Feb. 2024
Dear Anette,It is our great pleasure to receive your review. Your rating of perfect 10 is an encouragement to us. Thank you so much! We look forward to seeing you again.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

6/10 – Okay

Sergio

Mit dem Partner gereist
Gut: Sauberkeit
Yeah this is a hard sell. Everything is a little old. Check in lady was subpar, it was very rushed like we were in a hostel. Shower is ancient. There are far better options for cheaper than this. Had a much more comfortable stay at hyatt centric. We chose this one for 2 nights because we had little time and wanted to be closer but because we are actually not that close to admiralty station on JW marriott it ends up being mostly the same commute to central as from hyatt centric since that one is infront of the station. Not to mention it was nearly half the price. Not happy with this one. Only stay here if your main concern is to spend all day at pacific place.
Antwort von Steven Lo am 6. Feb. 2024
Dear Sergio,Thank you very much for staying at JW Marriott Hotel Hong Kong and your time of sharing a review.We are truly sorry to hear that we did not meet your expectation. We will look into your feedback seriously and hope there is another opportunity of showing you our genuine hospitality. Thank you very much for your kind support and wish you a lovely day!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

Loredana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Posizione molto comoda e anche perfetto l'accesdo ai mezzi di trasporto
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Steven Lo am 3. Feb. 2024
Dear Loredana,Thank you so much for choosing JW Marriott Hotel Hong Kong. We are glad to hear that you like our convenient location. We look forward to serving you again in the near future.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Factory

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Steven Lo am 3. Feb. 2024
Dear Factory,We are glad to serve you at JW Marriott Hotel Hong Kong. Thank you so much for your rating. Hope to see you again soon!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Curtis

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hood
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Steven Lo am 3. Feb. 2024
Dear Curtis,It is our pleasure to have you stay at JW Marriott Hotel Hong Kong. We hope to welcome you back in the near future. Wish you a lovely evening!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

6/10 – Okay

Yueqin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is very convenient for transportation. The hotel is link to a big shopping centre which has metro station as well.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Steven Lo am 3. Feb. 2024
Dear Yueqin,Thank you so much for your review about our hotel, JW Marriott Hotel Hong Kong. We are located conveniently and is connecting with a big shopping mall Pacific Place and MTR Admiralty Station. We look forward to the pleasure of serving you again. Wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

hye yeon

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Steven Lo am 3. Feb. 2024
Dear hye yeon,Thank you for your rating on our hotel, JW Marriott Hotel Hong Kong. We appreciate your support and look forward to welcoming you back.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

randall

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel with the wonderful people
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Steven Lo am 3. Feb. 2024
Dear randall,Thank you very much for staying at JW Marriott Hotel Hong Kong! We truly appreciate your feedback and rating. We are delighted to hear that you had a wonderful stay and appreciate our hospitality. We will keep up our good job and hope to see you again!Best regards,Steven LoSenior Manager, Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

julian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Steven Lo am 27. Jan. 2024
Dear Julian,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your support and the rating of 10, and we are delighted to hear that you had a wonderful stay with us. We look forward to the pleasure of serving you again. Thank you very much for your kindness and wish you a lovely day!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

Hideki

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Steven Lo am 27. Jan. 2024
Dear Hideki,Thank you very much for sharing your experience at JW Marriott Hotel Hong Kong on Expedia! We appreciate your support and look forward to the pleasure of serving you again. Wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

GEUMHEE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Steven Lo am 27. Jan. 2024
Dear GEUMHEE,Thank you very much for staying at JW Marriott Hotel Hong Kong and sharing a review on Hotels.com.We are glad to know that you had a wonderful stay with us. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

JUNGMIN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Steven Lo am 27. Jan. 2024
Dear JUNGMIN,Thank you so much for giving a perfect score to our hotel, JW Marriott Hotel Hong Kong! We will keep up our good job and look forward to welcoming you back! Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Young Jun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was my first visit to HK. The location of JW Marriott is excellent for tourist! Subway station and shopping mall are located in its basement level. Ferry terminal to TST is 15-min away. Food of the hotel restaurant was good. Employees were very kind. Rooms were clean. I strongly recomment the stay at JW Marriott!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Steven Lo am 27. Jan. 2024
Dear Young Jun,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your kind support and the time of writing a review about our hotel.We are glad to know that you had a wonderful stay with us. Our hotel is conveniently located and we are passion for hospitality. We hope to see you again and wish you a lovely weekend!Warm regards,Steven Lo Senior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

myungchul

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Steven Lo am 27. Jan. 2024
Dear myungchul,Thank you very much for sharing your rating on Hotels.com. We look forward to welcoming you back and creating another special experience for you.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 – Gut

TATSUYA

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Steven Lo am 3. Feb. 2024
Dear TATSUYA,Thank you so much for staying at JW Marriott Hotel Hong Kong. We look forward to the pleasure of serving you again. See you next time!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Phyllis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They went out of their way to do anything for you. Ask a question and they were right there to answer it or find the answer. Would go back again.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Steven Lo am 27. Jan. 2024
Dear Phyllis,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your support, and your feedback is important to us.We are glad to know that you had a wonderful stay with us. We are always here to render our service to you and look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely day!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Marilynn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lively stay.
The room was beautiful and everyone there were extremely helpful wit finding transportation to getting us reservations to a wonderful restaurant that Inhad been unable to book ahead of time. The beds were the most comfortable ever!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Steven Lo am 9. Jan. 2024
Dear Marilynn,Thank you so much for writing a review about your recent experience at our hotel, JW Marriott Hotel Hong Kong.We are so glad to hear that you had a lively stay and appreciated our services. We will keep up our good job and look forward to creating another wonderful stay for you.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Youn Jung

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
가족여행에 적당했습니다.
위치가좋았어요 홍콩공원 옆이라 가볍게 산책하기 좋고 침사추이에 비해 조용하고 버스, 지하철 이용이 너무 용이하고 퍼시픽플레이스가 있어서 식사도 편했습니다. 직원들은 친절했고 침구가 편안해서 너무 좋았어요~
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Steven Lo am 9. Jan. 2024
Dear Youn Jung,Thank you so much for staying at JW Marriott Hotel Hong Kong and sharing a very positive review on Hotels.com!We are delighted to hear that you like our convenient location, comfortable bed and friendly services. We look forward to welcoming you back to Hong Kong and our hotel soon.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Carole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Steven Lo am 9. Jan. 2024
Dear Carole,Thank you very much for choosing to stay at JW Marriott Hotel Hong Kong! We appreciate your invaluable time of sharing a review on Expedia. We feel so thankful to receive your perfect rating and glad that you had a wonderful time with us. This means a lot to us. We hope to see you again and wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
舒適、乾淨，服務人員很親切
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Steven Lo am 9. Jan. 2024
尊敬的賓客,感謝您選擇香港JW萬豪酒店並抽出寶貴的時間與我們分享您的體驗。 我很高興地了解到您對於此次的入住體驗感到舒適滿意。 很高興看到您對酒店服務品質的讚美。我們秉承JW萬豪集團的傳統、把貼心和個人化的服務傳遞於每一位賓客，為賓客創造舒適、愉快的入住體驗。 熱忱期待您的再次光臨。資深品質監控經理 盧智樂 敬上

10/10 – Hervorragend

Rena

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Concierge Mr.Koster was very helpful and he made our stay greater than we expected. We appreciate with warm and thoughtful service. Thank you.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Steven Lo am 18. März 2024
Dear Rena,Thank you very much for sharing a review about your stay at our hotel, JW Marriott Hotel Hong Kong on Expedia. We are happy that you appreciated our warm and thoughtful service. Your compliment to Koster is shared with him and the management. It is a great encouragement. Thank you so much for your support.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 – Hervorragend

Wai

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only the trams is a bit noisy. Otherwise everything is good
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Steven Lo am 9. Jan. 2024
Dear Wai,We appreciate your support and stay at our hotel, JW Marriott Hotel Hong Kong! We are glad to hear that you had a pleasant time with us. We look forward to the pleasure of serving you again soon.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong