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Bewertungen von The Noble Swan Saigon

3 out of 5
The Noble Swan Saigon
229 Le Thanh Ton, Ben Thanh Ward, District 1, Ho Chi Minh City

Bewertungen

8,0

Sehr gut

109 von insgesamt 264 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
74 von insgesamt 264 Gästebewertungen haben eine Bewertung von 8 - Gut" "
47 von insgesamt 264 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 264 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 264 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Zhen-Zhong

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear ZHEN ZHONG,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 – Hervorragend

Da Khoa

Aufenthalt von 23 Nächten im Dezember 2023
Antwort von The Noble Swan Management Team am 13. Feb. 2024
Dear DA KHOA, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

8/10 – Gut

Manuel

Gut: Sauberkeit und Personal & Service
Gute Lage, alles in wenigen Minuten zu fuß erreichbar
Antwort von The Noble Swan Management am 20. Okt. 2023
Dear MANUELIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 – Gut

Ramzi, Beirut

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Ok hotel and stay, close to major attractions in the city…
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

tan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staffs are very friendly and helpful
Aufenthalt von 7 Nächten im Mai 2024

8/10 – Gut

simranjit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Centrally located to the shopping areas
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Haki

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my girlfriend have been traveling hotel to hotel for 2 months and we have yet to experience a worse hotel. We got to the hotel late as we had a late flight and when we got to the hotel it took the guy at the front 20 mins to get us checked in and he said the room we had booked was taken and offered us a free upgrade. We got settled into the room only to hear him knocking at the door at 2 am saying we needed to change rooms. The next day we noticed that our safe wasn’t working and when we asked for the front staffs help there was zero effort to fix the situation. We also didn’t have towels in the room and when we asked the front desk lady said there are no towels because house keeping had the day off. The water in the shower was ice cold night after night. When we first arrived I noticed there was damage to the hotel. I took photos of it just incase they tried to pull a quick one on us. They did. On the third night we came back to our hotel to notice that the sink was absolutely full of little bugs. So we took a video of it to show the front desk and the first thing she tried doing is blaming us for the cracked sink ignoring the hundreds of bugs in the sink. Luckily I showed her that I took photos the night I went into the hotel so she couldn’t say much after that. I’m not one to normally complain this is actually the first review I’ve ever written. But this hotel was exceptionally bad and you can get a much better experience for the same price else where.
Aufenthalt von 4 Nächten im Mai 2024

4/10 – Schlecht

Hiroki

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

SHO

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
タイミングによってはシャワーが全然熱くならなかったり（夜間に沸かしておくタイプ？）、部屋によっては内廊下側にしか窓がなかったり、壁が薄かったり、コンセントガバガバだったり、、、いろいろありますが、不潔ではないのでご安心を！ 全て笑って「いい思い出だね」って言えるレベルです（笑） あ、コンディショナーは無い上に、備え付けのシャンプーは髪がキッシキシになるのでシャンプー&コンディショナーは必須です。（近所のコンビニで普通に買えます） フロントには必ず人が居て相談するといろいろ手伝ってくれます。 掃除のおばちゃんのキャラが最高です。 ペンタイン市場手前の人だかりができてる換金所はレートがいいのでオススメです。
Aufenthalt von 3 Nächten im Mai 2024

4/10 – Schlecht

Keisuke

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
近くにベンタイン市場やレストランもたくさんあり、立地は非常に良いです。 しかし、ホテルは良くありませんでした。毎日トイレがつまり、テレビは見れませんでした。水もミネラルウォーターではなく、瓶に入っていたため、飲めませんでした。 最後にトイレに行きたくなり、トイレを借りれるか聞きましたが、受付フロアにないため、トイレに行くことができませんでした。チェックアウトした人がトイレに行きたくなった場合、大変困ると思います。
Aufenthalt von 5 Nächten im April 2024

6/10 – Okay

Osamu

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Janice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The rooms were clean and close to everything in district 1
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Selena, Glendora

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The Novle Swan hotel location is good and close to many shopping and restaurants. Based on that alone, u would recommend this hotel. The staff were courtesy and good. They provide good guest service. As for the room, it was okay. The pictures on Expedia looks a lot better on the internet. There were basic amenities like a bottle class of water, 2 cups and a water kettle. The TV has great movie channels in English but every 30 minutes the cable shut off and i has to push the rest buttons. The bed was confortable for me which is very important. I would give this place a 3.5 but there is not such raring scale so a solid 3 ratings. I would stay here again innthe future for the proximity to everything. Ben Thanh is a 6 minutes walk.
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Patrick

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
AC kept leaking whenever it was turned on
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Keith, Cooroy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Helpful staff and a good location for access to markets etc.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

sara

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

chinh

Aufenthalt von 7 Nächten im April 2024

10/10 – Hervorragend

Nu Ai Thu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location!
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

TOSHIKI, SHINAGAWA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
クーラーの故障ということで歩いてすぐの別館に案内されましたが、とても快適に過ごせました。 周辺のショッピング施設や観光スポットなど徒歩圏内でしたので、またホーチミンを訪れた際は利用したいです。 3泊ありがとうございました！
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

naomi

Gut: Sauberkeit und Personal & Service
実際にはノーブルスワン ニューワールドに宿泊しました。ホテル側の都合で移動することとなりました。探して辿り着いたのに移動、というのはしんどいです。他の方の口コミにもあったので、よくあることなのだとしたら、良くはないと感じました。 他は立地もよく便利、この価格なら十分なのでないでしょうか。
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Tyler

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location! A little bit noisy from the road noise but that’s the trade off for being perfectly located near all of the main attractions! Tons of shopping nearby including the Ben Thanh market

10/10 – Hervorragend

BOPHA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very quiet place and staffs are very polite and helpful
Aufenthalt von 6 Nächten im März 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear BOPHAIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 – Gut

Manisha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay at the Noble Swan in Saigon. The place looks exactly like the photos, and the location is very central (walkable to many points of interest. I especially loved the service, the front desk was able to help me easily book an excursion to the tunnels and mekong delta, and help with the pickup directly from the hotel. Bonus points for the filtered water station in the lobby - we refilled our bottles here everyday instead of buying bottled water. We also arrived early and were able to store our luggage until the check-in time.
Aufenthalt von 3 Nächten im März 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear We are very sorry to hear that you didn't have a best experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Jeff

Gut: Sauberkeit und Personal & Service
The staff made my stay very enjoyable, for they were both kind and helpful. They did a nice job of storing my things while to a trip to Da Nang for a week. Also, this hotel was very near the market which was perfect for shopping and snacking on some delicious Pho.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear JEFF,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 – Gut

Louis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Overall it was good for one night where it was in a very good location with walking distance to all attractions.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear LOUIS,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 – Okay

Jintang

Hotel is bit older, not very clean,house keeping only changes your towels, not bedsheets need improve
Aufenthalt von 5 Nächten im März 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear JINTANG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent property
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Thava

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Not too many guests.
Aufenthalt von 3 Nächten im März 2024

6/10 – Okay

Kokoro

Verbesserungswürdig: Sauberkeit

8/10 – Gut

YOKO

市場やレストランも近くにありとても便利でした
Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

David

Very vibrant
Aufenthalt von 2 Nächten im März 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear DAVID,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 – Okay

Duong

Gut: Sauberkeit und Personal & Service
Liked: clean bed sheets, good staff service, good and convenient location, 2 min walk to Ben Thanh market. Dislike: water too hot. Had to try for around 10 mins to get to the right water temperature for a shower; no bottle water, no tissue box.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear DUONG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, everything in walking distance. Hotel staff were friendly and really helpful. Room was clean and comfy.
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear THOMAS, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

8/10 – Gut

Kahlil

Aufenthalt von 6 Nächten im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear KAHILL,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So for Saigon, this property is very good. I love the fact that it is just a short walk to the market. Also, everyone that works behind the desk is awesome. They also did a wonderful job of storing my luggage while I went back to Da Nang for a week. I would most definitely stay here again
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear JEFF, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

10/10 – Hervorragend

John

Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear JOHNIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 – Okay

Sikun

Verbesserungswürdig: Zustand der Unterkunft
A lot to improve
We were unfortunate for this stay.
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

MYUNG SUN LEE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
친절하고 편안한 호텔입니다
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear MYUNG SUN LEE,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

4/10 – Schlecht

Joann

Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear JOANN,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 – Gut

Thu Van, Oxnard

Mit der Familie gereist
Convenient to a walk to the Bên Thanh market and most of restaurants in the area.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear THU VAN,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 – Hervorragend

Kyle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and ideally located
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear KYLE,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

4/10 – Schlecht

Yukiko

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
毎晩騒音で眠れませんでした
このホテルは名前と住所が違っています。スタッフは親切ですが、深夜に大音量のマイクで歌を歌う人が近所にいて、目が覚めて眠れませんでした。何時間も続くのでスタッフに言いましたが、それは仕方がないと言う答えでした。
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Noble Swan Management am 2. Apr. 2024
Dear YUKIO SAN,
Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

6/10 – Okay

Minyoung

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
숙소가 깨끗하지는 않았어요 샤워기에서는 뜨거운물만 나왔어요 1박 미만으로 지냈기때문에 짧은시간만 있다 나왔습니다 금액대비 별로였어요
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Noble Swan Management Team am 13. Feb. 2024
Dear MINYOUNG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

6/10 – Okay

LE

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Noble Swan Management Team am 13. Feb. 2024
Dear LE,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 – Schlecht

LE

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Il m'a demande de payer plus cher que la reservation.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Noble Swan Management Team am 13. Feb. 2024
Dear LE,Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

4/10 – Schlecht

Gabriela

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
I was not a big fan of our stay. We booked an airport ride pickup with the hotel and got held up at immigration. They left and still wanted to charge us for the ride.
Antwort von The Noble Swan Management Team am 13. Feb. 2024
Dear GABRIELA,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 – Gut

Earl Stanley

Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Noble Swan Management Team am 13. Feb. 2024
Dear EARL STANLEY,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 – Gut

Tan

Gut: Personal & Service
Aufenthalt von 3 Nächten im Januar 2024
Antwort von The Noble Swan Management Team am 13. Feb. 2024
Dear TAN,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 – Hervorragend

Duc

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Noble Swan Management Team am 13. Feb. 2024
Dear DUC,Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, facilities, and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.