Fassade der Unterkunft

Bewertungen von Muong Thanh Luxury Saigon Hotel

4.5 out of 5
Muong Thanh Luxury Saigon Hotel
261C Nguyen Van Troi Ward 10, Phu Nhuan, District, Ho Chi Minh City, SGN

Bewertungen

8,4

Sehr gut

66 von insgesamt 132 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
40 von insgesamt 132 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 132 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 132 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 132 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Si Tuan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Nguyen Dinh Chinh - GM am 2. Juni 2022
Dear Si Tuan, Thanks for your feedback. We're very pleased to serve you again next time. Best regards,

2/10 – Ungenügend

Eric

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Muong Thanh would not let me cancel my booking and wouldn't even let me change the date, weeks before my stay. When I did stay, something as simple as eating in the lobby where there was plenty of tables of chairs, was only possible if I were to pay. They would only allow us to eat outside if we bought from their restaurant
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Duong Thi Thuy Linh (Mrs.) General Manager am 10. Mai 2024
Dear Valued Guest, Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service. We are very happy that you were satisfied with the breakfast at the hotel. We hope to welcome you in the near future and have the opportunity to serve you even better Once again, thank you very much Best Regards, Duong Thi Thuy Linh (Mrs.) General Manager

6/10 – Okay

Ngoc

Aufenthalt von 4 Nächten im April 2024
Antwort von Duong Thi Thuy Linh (Mrs.) General Manager am 2. Mai 2024
Dear Valued Guest, Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service. We are very happy that you were satisfied with the breakfast at the hotel. We hope to welcome you in the near future and have the opportunity to serve you even better Once again, thank you very much Best Regards, Duong Thi Thuy Linh (Mrs.) General Manager

10/10 – Hervorragend

Chris

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent service
Aufenthalt von 1 Nacht im April 2024
Antwort von Duong Thi Thuy Linh (Mrs.) General Manager am 2. Mai 2024
Dear Valued Guest, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Duong Thi Thuy Linh (Mrs.) General Manager

10/10 – Hervorragend

Claudia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Duong Thi Thuy Linh (Mrs.) General Manager am 17. Apr. 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,

8/10 – Gut

Truc, Anaheim

Aufenthalt von 2 Nächten im April 2024
Antwort von Duong Thi Thuy Linh (Mrs.) General Manager am 15. Apr. 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,

8/10 – Gut

thi ngoc han

Gut: Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im März 2024
Antwort von Duong Thi Thuy Linh (Mrs.) Deputy General Manager am 2. Apr. 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Duong Thi Thuy Linh (Mrs.)Deputy General Manager

6/10 – Okay

Jimmy

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
I would give a better rating if the design of the bathroom would provide a place for soaps and stuff, instead we had to put them on the floor. The shelf for the towels was small and located at a very inconvenient spot of the bathroom where it should be near or within reach of the shower door. It blocks the mirror when you had hanging towels. The carpet was old and dirty as we can clearly see a stained spot on it. Unless you requested, I think the bed sheets would probably never replace. They simply straighten them back into place. I noticed there were yellow spots (possibly stain from urine) appeared on several parts of the bed sheet which I wouldn't dare to find out what exactly it was. So when the room service went through the room on the first few nights I noticed the stain spots were still there. After several nights staying in the same room, I was happened to be in the room when the service folks came in to straighten up the beds so I know they don't change them. I had to specifically requested them to change the bed sheets then yes they changed them afterward. For this reason, I'm sorry that I can't give them any better than 2 stars rating for the facility and cleanliness of the hotel.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 1. März 2024
Dear Jimmy,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We hope to welcome you in the near future and have the opportunity to serve you even betterOnce again, thank you very muchBest Regards,Dinh Tho QuangGeneral Manager

4/10 – Schlecht

Van Phong

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disappointed
It's just ok. But telling me that it's a 4-star hotel, then it's a big lie.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 14. Feb. 2024
Dear Van Phong,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service. We hope to welcome you in the near future and have the opportunity to serve you even betterOnce again, thank you very muchBest Regards,Dinh Tho QuangGeneral Manager

10/10 – Hervorragend

Khanh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good service and convenience
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 14. Feb. 2024
Dear Khanh,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Đinh Thọ Quang (Mr.)General Manager

8/10 – Gut

Nguyen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 16. Feb. 2024
Dear Nguyen, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Mr. Đinh Tho Quang - General Manager

6/10 – Okay

Vivian

Geschäftlich gereist
Gut: Personal & Service und Zustand der Unterkunft
I hope no cockroach, no fly in the room like I experienced this time. They shouldn’t provide broken iron that mess up my $400 US dollars shirt I can hear the noise from the room next to me. Other then that Everything else is fine. Friendly staff, good buffet and good waitress.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 1. Feb. 2024
Dear Vivian,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We are very happy that you were satisfied with the breakfast at the hotel. We hope to welcome you in the near future and have the opportunity to serve you even better.Once again, thank you very much.Best Regards,Dinh Tho QuangGeneral Manager

6/10 – Okay

Ngoc Tran

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Unsecured wifi and loud constructions in the morning.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 25. Jan. 2024
Dear Ms.Ngoc Tran,Thank you for taking your valuable time to share your recent vacation experience.I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with relevant departments to find the cause and find solutions to overcome the problems you mentioned.

8/10 – Gut

Steven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious room
Antwort von Mr. Đinh Tho Quang - General Manager am 22. Jan. 2024
Dear Steven, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 – Gut

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 20. Jan. 2024
Dear James, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

Hien

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 20. Jan. 2024
Dear Hien, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

Henry, Austin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is clean and well features. It is a good place to stay the night before a flight out of SGN.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 20. Jan. 2024
Dear Henry, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

Nate

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved every second 10/10
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 20. Jan. 2024
Dear Nate, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 – Gut

Tram

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall, we had a good time with our staying at the hotel. I would recommend this place.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mr. Đinh Tho Quang - General Manager am 20. Jan. 2024
Dear Tram, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

6/10 – Okay

Andy

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I won't come back
Room 920 The room floor looks not clean, the shower with curtain but not door and don't have a place for you to put down shampoo or hanging a towel. Not a 4 stars hotel.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 2. Jan. 2024
Dear Andy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

4/10 – Schlecht

Andy

Verbesserungswürdig: Zustand der Unterkunft
The room is not very clean, I don't like the shower room with curtain and no place for you to put down your shampoo or body wash accept the floor
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 31. Jan. 2024
Dear Andy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

CAROLINE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is amazing hotel, first class customer service, great food, very clean, all staff very friendly and helpful, we couldn’t have ask for anything better. I would recommend this hotel to anyone, definitely would come back here again.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 13. Dez. 2023
Dear CAROLINE, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

Vinh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 13. Dez. 2023
Dear Vinh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

4/10 – Schlecht

my

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
I had previously stayed the night at this hotel for one night just a quick airport stop then coming back 2 weeks later for 2 nights stay. I requested a shower only without tub room17 days in advance, they accommodated by providing the worst room possible. If you’ve been to Vietnam, most hotels have the shower tub design its the most dangerous and accident waiting to happen climbing in. My sister checked in the same day as I and requested the shower only without tub, they provided her with much better room. Meaning the shower stall was adequate, mine had the shower curtain inches away from the toilet. Barely any separation you have a step around the toilet to get out see room#1520. Thanks staff for selecting which guest gets the better room.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Dinh Tho Quang - GM am 5. Dez. 2023
Dear My Luong,Thanks so much for your feedback. We are so sorry for everything that happens to you while staying in our hotel.From your sharing, we seriously recognize the shortcomings in service quality. The hotel management had an important meeting to come up with solutions to overcome shortcomings and improve service quality.We are always trying to improve the service and upgrade the facilities. We hope you sympathize and accept our sincere apologies and give us a chance to serve you better on your next trip.Best regards

10/10 – Hervorragend

Yuji

Aufenthalt von 1 Nacht im November 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 14. Dez. 2023
Dear Yuji, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

Hung

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location is near Sgn airport
Aufenthalt von 1 Nacht im November 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 17. Nov. 2023
Dear Hung, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

kha

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit
Satisfied to all.
Aufenthalt von 1 Nacht im November 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 14. Nov. 2023
Dear Kha, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 – Gut

Lee

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
More than acceptable for a short stay but quite far from the centre
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 30. Okt. 2023
Dear Lee, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

Jeffrey

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 6. Nov. 2023
Dear Jeffrey, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

6/10 – Okay

Simon

Mit dem Partner gereist
Gut: Personal & Service
Honest review - I booked this hotel purely for its proximity to the airport and this served its purpose perfectly. We stayed overnight to get some sleep before a flight the next day and the airport is quite close. The hotel itself is a bit tired and is probably in need of some refurbishment. The mattress in my room was hard as a rock and there is a musty smell throughout the premises. The external areas around the property are well maintained. If you’re looking for a transit option this is a good option however the bang for buck probably doesn’t meet some of the other alternative options available. Staff were all very friendly and helpful.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 30. Okt. 2023
Dear Simon, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

Stephen

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mr. Dinh Tho Quang - General Manager am 6. Okt. 2023
Dear Stephen, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

10/10 – Hervorragend

bo hyun

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
아주 만족합니다. 방도 넓고, 침대, 욕실 모두 깨끗합니다. 조식 메뉴도 많고 맛도 좋습니다. 추천합니다.
Aufenthalt von 1 Nacht im September 2023
Antwort von Mr. Dinh Tho Quang - General Manager am 6. Okt. 2023
Dear Bo Hyun, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

10/10 – Hervorragend

Sy, Austin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was pretty nice and helpful
Aufenthalt von 1 Nacht im September 2023
Antwort von Mr. Đinh Tho Quang - General Manager am 28. Sept. 2023
Dear Sy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

Sang

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was accommodating. Bathroom was clean. Bedroom was clean. Bed is on the firm side. Wifi laptop connection was approximately 40 mbs. Wired laptop connection was about 60 mbs. Light database remote work capable. Convenient location for walking around town with a lot of shops.
Aufenthalt von 1 Nacht im September 2023
Antwort von Mr. Dinh Tho Quang - General Manager am 8. Sept. 2023
Dear Sang, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

2/10 – Ungenügend

choul julm

Aufenthalt von 4 Nächten im September 2023
Antwort von Mr. Dinh Tho Quang - General Manager am 8. Sept. 2023
Dear Choul Julm,Warmest greeting from Muong Thanh Luxury Saigon Hotel. We had processed no charge for your booking at no show status. However, we still received bad review score from you. Hope we could have a chance to serve you next time. Best regards,

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front desk staff was wonderful, very accommodating. Nice, good size rooms, clean, very comfortable bed. Dining room staff did an excellent job, very attentive. Breakfast can be improved. Overall, a very nice stay.
Aufenthalt von 1 Nacht im August 2023
Antwort von Mr. Dinh Tho Quang - General Manager am 30. Aug. 2023
Dear Jose, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

DR. DAVID, Sacramento

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s a friendly hotel and nice staff.
Aufenthalt von 6 Nächten im August 2023
Antwort von Mr. Dinh Tho Quang - General Manager am 28. Aug. 2023
Dear Dr.David, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 – Gut

Minh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2023
Antwort von Mr. Dinh Tho Quang - General Manager am 28. Aug. 2023
Dear Minh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Hervorragend

YATSUZUKA

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
スタッフも良かった
Aufenthalt von 2 Nächten im August 2023
Antwort von Mr. Dinh Tho Quang - General Manager am 18. Aug. 2023
Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Dinh Tho Quang - General Manager

8/10 – Gut

LAM

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is good. Except, the shower bathroom does NOT have a door or curtain. Therefore, when you shower, water is EVERYWHERE. I addressed the issue with the hotel management team, hopefully they will take care the issue.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 1. Aug. 2023
Dear LAM, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

10/10 – Hervorragend

Jamellia

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 1. Aug. 2023
Dear Jamellia, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 – Gut

Binh

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 9. Aug. 2023
Dear Binh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 – Hervorragend

Chieu, Tucson

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
the service is very good
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 18. Juli 2023
Dear Chieu, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 – Hervorragend

Joe

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 5. Juli 2023
Dear Ms.Joe, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 – Gut

Lieu, San Francisco

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good massage. Modern rooms. Can't seem to control the temperature though, it was cold.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 4. Juli 2023
Dear Ms.Lieu, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 – Hervorragend

LAN ANH, Kent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Nguyen Dinh Chinh - GM am 27. Juni 2023
Dear LAN ANH,Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

8/10 – Gut

Thanh

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 21. Juni 2023
Dear Mr/Mrs, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 – Gut

Huan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 15 Nächten im Mai 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 13. Juni 2023
Dear Huan, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

10/10 – Hervorragend

HEON PIL

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 6. Juni 2023
Dear HEON PIL, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 – Gut

Thanh

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Mr. Nguyen Dinh Chinh - General Manager am 2. Juni 2023
Dear Thanh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager