Außenbereich

Bewertungen von Sonesta ES Suites Dulles Airport

3 out of 5
Sonesta ES Suites Dulles Airport
13700 Coppermine Rd, Herndon, VA

Bewertungen

8,4

Sehr gut

590 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
206 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
84 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
50 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
72 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Andrea

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wirklich gutes hotel. Ein paar Minuten vom Flughafen entfernt, aber sehr ruhig. Große, saubere Anlage. Tolle Zimmer. Hatten ein Zimmer mit zwei Schlafzimmern, für drei Personen perfekt
Aufenthalt von 2 Nächten im April 2024
Antwort von Michael am 17. Apr. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

2/10 – Ungenügend

Thomas

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Shuttle operation ist from 7am till 10pm. So we Had to call a taxi twice. Breakfast also starts at 7am. Inacceptable for an airport hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 26. März 2024
Thank you for taking the time to give our property a review. We are extremely sorry that we were not able to accommodate your requests. Please accept our apology and know that we will take your survey as a learned by experience to be able to accommodate the guest needs.

8/10 – Gut

Oskar Hendrik

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Very friendly employees, parking directly in front of building, quiet and safe, spacious and well furnished rooms. Very clean with the exception of the sofa bed which also was quite worn down. At the breakfast menu only disposable tableware was offered – not very sustainable. Overall a recommendation.
Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 12. März 2024
Thank you for choosing Sonesta, We realize that there are a lot of hotel choices to choose from and we are proud to be the one you choose. We also appreciate you sharing your experience as it helps other travelers decide which hotel's the right one for them.

8/10 – Gut

Dieter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im April 2023
Antwort von Teresa am 11. Mai 2023
Thank you for staying with us & for your comments. We will pass it on.

8/10 – Gut

Sandra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von t am 24. Feb. 2023
Hi Sandra,Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 – Hervorragend

Delores, Clint

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in fast, friendly- Monte was great.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ricardo Z am 14. Mai 2024
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Ricardo ZanistanaviciusFront Office Supervisor

10/10 – Hervorragend

Veda

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service especially from Front Desk staff member Mary. Housekeeping was also efficient and friendly. Airport shuttle driver was courteous and helpful. Near grocery stores and restaurants.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von t am 13. Mai 2024
Dear Veda,Thank you for your kind review! We truly appreciate your kind words about our staff especially Mary. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

10/10 – Hervorragend

Donald

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michael am 5. Mai 2024
We are deeply elated that we have been your hotel of choice when you're in the area. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care.

10/10 – Hervorragend

Dominique

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice place.
Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 30. Apr. 2024
We are deeply elated that we have been your hotel of choice when you were is the area. As always, don't hesitate to let us know if you're visiting again. Our staff is always ready to assist you with everything. Thank you .

6/10 – Okay

Jorge

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Need better cleaning crew.
Aufenthalt von 2 Nächten im April 2024
Antwort von Michael am 29. Apr. 2024
Thank you for your review. We truly appreciate your view and your thoughts. As you know, our staff works very hard to provide guests with a clean and comfortable room. We will bring this up during a regular staff review to not have this an ongoing issue.

8/10 – Gut

Christopher

Aufenthalt von 16 Nächten im März 2024
Antwort von Ricardo Z am 25. Apr. 2024
Thank you for staying at Sonesta ES Suites Dulles and for taking the time to leave us a feedback. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 – Hervorragend

Xin, Quincy

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Ricardo Z am 25. Apr. 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 – Hervorragend

Jamila

Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 5. Mai 2024
When a guest takes time to write we respond. It also means a lot that you chose our property over the other hotels in the area. Lastly it is the meaning why at Sonesta we strive to be the best and put every effort into our work and we never stop.

6/10 – Okay

Thomas, johnstown

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 17. Apr. 2024
Thank you for taking the time to express your concerns that you encountered during your stay. In our ongoing efforts to improve there is no better tool than our guest's feedback. Please feel free to try us again the next time your in the area.

8/10 – Gut

April

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was close to the metro station and the airport. The shuttle driver was very friendly. The person at reception desk was efficient but not very friendly. Maybe he was having an off night. The accommodations were very clean, spacious, and comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 17. Apr. 2024
When a guest takes the time to write, we are especially grateful to hear that you had an enjoyable stay. At Sonesta, we strive constantly to ensure that all our guests are well taken care of, and we never tire.

8/10 – Gut

Donna

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Staff were friendly and helpful. Rooms were very roomy but dark. Beds were super comfy and all bedlinen and towels were very clean and white. Did not have car so had to walk 10 minutes to shops/ restaurants. Felt very safe area.
Aufenthalt von 2 Nächten im April 2024
Antwort von Michael am 17. Apr. 2024
We are deeply elated that we have been the hotel of your choice when you stayed this month. As always, don't hesitate to let us know if your visiting again soon. Our staff is always ready to help you with anything. Thank you and take care.

10/10 – Hervorragend

Spencer

Very kind staff
Aufenthalt von 2 Nächten im April 2024
Antwort von Michael am 17. Apr. 2024
Thank you for choosing Sonesta, we recognize that there are a lot of other hotels to choose from and we are proud to be the one you chose. We appreciate you sharing your experience as it helps other travelers to appreciate views. We look forward to welcoming you back and until then, we wish you safe travels.

10/10 – Hervorragend

Laurilee

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property. Great amenities such as a laundry if you’re visiting for more than a week or travel light.Downside is poor breakfast option and loud noises from other rooms during the nights. Would definitely stay again despite this.
Aufenthalt von 6 Nächten im März 2024
Antwort von Michael am 17. Apr. 2024
Thank you for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and glad your stay was comfortable. Thank you for your review, and We look forward to seeing you again soon.

6/10 – Okay

Jessica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thin walls. We could hear people in neighboring rooms easily (pets, kids, doors).
Aufenthalt von 4 Nächten im März 2024
Antwort von Michael am 17. Apr. 2024
Thank you for your review of your recent experience at our hotel. We are so sorry that you encountered less than stellar noise disruptions during your stay. Our guest's comfort is our number one priority and we have addressed your concerns with our team. Hopefully the next time your in the area, you will consider giving us another opportunity.

6/10 – Okay

Alejandra

Mit der Familie gereist
El staff fue muy amable en todo momento, la suite tenía un excelente espacio, sin embargo tenía un olor raro y las sábanas también un olor extraño, el desayuno es bastante malo, con pocas opciones.
Aufenthalt von 3 Nächten im März 2024
Antwort von Ricardo Z am 2. Apr. 2024
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the cleanliness of the room and the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area. Ricardo ZanistanaviciusFront Office Supervisor

10/10 – Hervorragend

Melvin

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mary was very helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ricardo Z am 2. Apr. 2024
Thank you for staying at Sonesta ES Suites Dulles and for taking the time to leave us a feedback. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon! Ricardo ZanistanaviciusFront Office Supervisor

2/10 – Ungenügend

Christopher, Swainton

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
We were assigned a room that was undergoing maintenance, so we had to trek our bags back down the stairs (no elevators) and to the car and head back to the office. They assigned another room without further hassle, but in the new room, within 5 minutes, the toilet overflowed all over the bathroom (after a number 1–no paper used). They cleaned it up pretty quickly, but we won’t be staying there again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 25. März 2024
Thank your for your review. We will share your comments with our staff. We are sorry to learn of the difficulties you experienced and your comments have been passed on to our management team. Rest assured we will do everything we can to improve. We very much appreciate your business and thank you for staying with us.

4/10 – Schlecht

BDiane

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was A family trip. I booked this location due to safety with kids, the size of the room and access to the metro. From the outside the property looks great. Upon arrival, we were given room 123 on the 2nd floor with no elevators. After carrying our bags upstairs, the room key would not open the door. I went back down to the front desk, four buildings away. The guy at the front desk asked me if I tried lifting the handle up and down. I reported that I had and then he asked me if I “jiggled it“. I of course had not and told him so. The desk clerk ask if I wanted to go try it or if I wanted a different room. The idea of walking back for buildings away, going up the stairs and trying to “jiggle the handle” was not appealing to me so I just asked for a new room. We were given room 1221, which was two buildings to the other side of the office building. We repacked our vehicle and went to new room also on the second floor. The door opened easily. We booked a two bedroom suite with a king and two queens. The king suite bathroom had it mold in it, the carpet felt grimy karma. There were bugs in all of the lights. Black light showed stains on the bed and couch. Not what I would expect for as much money as we paid. The front door wouldn’t latch fully and on our fifth night, there was a murder in the parking lot in front of our building. Getting extra towels or answers was impossible. Would not stay at this location again. We were very disappointed!
Aufenthalt von 7 Nächten im März 2024
Antwort von Michael am 25. März 2024
Thank you for taking the time to give us your feedback about your stay. We are so sorry that we didn't live up to your expectations. Your stay is not what most of our guest have experienced. We will share your review with our entire team, so that we can continue to improve..

2/10 – Ungenügend

Yazan

Aufenthalt von 3 Nächten im März 2024
Antwort von Michael am 17. Apr. 2024
Thank you for taking the time to give us your feedback about your stay. We are so sorry that we didn't live up to your expectations. We will ensure to share your review with our entire team, so that we can continue to improve.

8/10 – Gut

Ashwin

Aufenthalt von 11 Nächten im Februar 2024
Antwort von Michael am 17. Apr. 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted buy your comments, rating and review of our high standards. Thank you again for your review.

2/10 – Ungenügend

Marvin

Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 17. Apr. 2024
Thank you for staying with us, we sincerely apologize that we were not able to meet your expectations. This is definitely not the experience we want for any of our guests. Rest assured, we are reviewing our procedures and doing everything we can to ensure this remains an isolated incident. We look forward to welcoming you back.

10/10 – Hervorragend

Nancy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well pleased
Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 21. März 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review.

2/10 – Ungenügend

Lisa

Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 17. Apr. 2024
Thank you for your feedback. It is regrettable that during your recent stay you experienced issues with your stay. Your comments have been shared with our team and management so to improve hopefully for your next visit if your in the area.

10/10 – Hervorragend

Ramona

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mr. Myron at front desk was personable and was able to honor my request to upgrade my room from King to Queens. Property is close to dining options, pet friendly and was clean. I will return for another staycation.
Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 18. März 2024
Wow, thank you for sharing your review, for giving us us an honest look at the guest experience in our hotel. We are very glad that you enjoyed the value and the convenient location of our hotel. We are extremely delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review.

6/10 – Okay

Jimmy

Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 17. Apr. 2024
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We will address these concerns and your feedback will help us improve for your next visit.

8/10 – Gut

Rachel

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
This was a great place for my stay in VA. We had a 2 bedroom/2 bath suite which was perfect for me, my two young kids and my parents. The breakfast offerings were a big step up from a continental breakfast! The room had plenty of space, and the area was quiet and safe. The tub in the second bathroom didn't drain well, but that was the only issue with the room and that was a minor one. Over all, I would definitely stay here again!
Aufenthalt von 3 Nächten im März 2024
Antwort von Michael am 18. März 2024
Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience. We look forward to welcoming you back and until then, we wish you safe travels.

2/10 – Ungenügend

rakeyda

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room needs to be detailed cleaned. Was there from Monday to Friday room wasn’t serviced until Thursday. Had to ask front desk for towels and things and toilet paper. Both times seemed like it was a problem. We had to dump our own trash. Not mention room was very stuffy.
Aufenthalt von 4 Nächten im März 2024
Antwort von Michael am 18. März 2024
Thank you for your review of your recent stay with us. We understand you wee unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again....

10/10 – Hervorragend

Jila

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Michael am 18. März 2024
Thank you for choosing Sonesta. We are delighted that you enjoyed your stay and that when your back in the area you may decide to stay again at our property. Thank you again and here's to seeing you the next time in the area.

4/10 – Schlecht

Babak

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
This was not my first trip to Washington DC but it was my first time staying in this hotel and based on my experience I will never stay there again. PROs: Friendly staff, close to the airport, good size suites. CONs: 1- Far away from any restaurant, if you have no car, you will be in bad position finding something to eat. 2- Lobby is in one building and rooms are in different ones. 3-No covered hallway, during our stay it was raining hard and going form our suite to lobby got wet! 4-No elevator, I had to carry my heavy luggage to second floor. 5- On weekends there is no free shuttle to and from Airport till 9:00am, I have to pay for Uber both ways!
Aufenthalt von 1 Nacht im März 2024
Antwort von Teresa am 11. März 2024
Dear Babak,Thank you for staying at Sonesta ES Suites Dulles and for taking the time to leave us a feedback. We are dismayed that we fell short of your expectations. We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon.

6/10 – Okay

Maryam

Aufenthalt von 1 Nacht im März 2024
Antwort von Ricardo Z am 2. Apr. 2024
While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. Ricardo ZanistanaviciusFront Office Supervisor

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
1 bedroom suite with kitchen , feel like a home then a hotel room
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Michael am 5. März 2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon.

10/10 – Hervorragend

Bradley

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michael am 20. März 2024
We are delighted to hear that we have been part of so many journeys that you've taken. We look forward to your future travels, our staff is always ready to welcome you. Thank you for your loyalty and trust.

10/10 – Hervorragend

Bradley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice quiet area and short drive to the airport.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michael am 28. Feb. 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in out hotel. We are glad that you enjoyed the value and convenient location of our hotel. We are delighted by your compliments and we have shared you review with the staff.

10/10 – Hervorragend

Trudi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy check in, great location
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Michael am 28. Feb. 2024
When a guest takes the time to write we are especially grateful. We are pleased to hear that you had an enjoyable stay. At Sonesta, we constantly strive to ensure that all of our guests are well taken care of, and we never tire.

4/10 – Schlecht

James

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Their free airport shuttle had such limited hours that I had to pay for a car service from and to Dulles airport. The room was not great. The curtains on the front window were torn and did not close completely. While there was a soap dispenser in the shower, there was no soap at the bathroom sink.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michael am 28. Feb. 2024
Thank you for taking the time to give us your feed about stay. We are so sorry that we didn't live p to your expectations. Your stay does not seem to be what most of our guests have experienced. We will ensure we share your review with our entire team, so we can continue to improve.

10/10 – Hervorragend

rodrigo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently located.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michael am 28. Feb. 2024
Our Staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

10/10 – Hervorragend

Rancel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Shuttle came from airport pretty quickly, and the check-in process was simple and straightforward. Room was much bigger than I anticipated, and the facilities were great! Room was very clean as well. After I checked out, the gentleman at the counter offered to have a shuttle ready for me as soon as possible. Pleasant experience, will definitely plan to come back some time!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michael am 5. März 2024
When a guest takes the time to write, we are especially grateful. We are pleased to hear that you had an enjoyable stay. At Sonesta we constantly strive to ensure that all our guests are well taken care of and we never tire.

10/10 – Hervorragend

Julia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very accommodating, friendly and appeared to enjoy together 😊 We asked for a quiet location and it was. Liked being able to park in front of our unit. Good layout. Perfect for a couple when one is a night creature and the other is a morning person. It was a pleasant six days for us
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Michael am 5. März 2024
Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

8/10 – Gut

jovan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
In a quiet neighborhood. The staff were very friendly.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von T am 20. Feb. 2024
Hello Jovan,Thank you for staying at Sonesta ES Suites Dulles and for taking the time to leave us a feedback. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 – Hervorragend

Solomon

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great area and the breakfast was lovely.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von T am 20. Feb. 2024
Hi Solomon,Thank you for staying at Sonesta ES Suites Dulles and for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

6/10 – Okay

Joan

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michael am 21. Feb. 2024
We are deeply elated that we were the choice you chose to stay with when you were in the area. As always, we want to Thank You for taking the time to give us a review. Our staff is always ready to assist you with you needs so please let us know if you coming back in the area and wanting to stay again with us.Thank you very much,

8/10 – Gut

Rasheeda

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michael am 21. März 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay and that we have been a part of your travels. We look forward to your future travels, our staff is always ready to welcome you.

2/10 – Ungenügend

Maritza

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michael am 21. März 2024
Thank you for your feedback about your stay. We are so sorry that we didn't live up to your expectations. Ensure we will share your review with our entire team, so that we can continue to improve.

8/10 – Gut

Priscillann

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Michael am 14. Feb. 2024
Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choice from and we are proud to be the one your chose. We also appreciate you sharing your experience as it gives everyone that works on making sure everything is ready for our guest feel that they have done their job.

2/10 – Ungenügend

Daniel

Aufenthalt von 7 Nächten im Januar 2024
Antwort von Michael am 2. Feb. 2024
Thank you for taking the time to give us your feedback about your stay. In our While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity.