Thank you for your detailed review.It is a pity that you were not able to enjoy your stay as much as you would have liked.You checked in during our cleaning times and chose room 8 instead of your allocated room 18. We ask for your understanding that you cannot simply walk into the room that was open first. The room number is even marked on your key.Therefore, we absolutely cannot understand why you describe our hotel as "unsafe". All our rooms are designed to the highest security standards.Our room service is also not "lazy" about cleaning the room. Rooms are cleaned every day. You can select the "cleaning mode" on the display in your room and thus also receive a basic cleaning. If you have any queries, our cleaning staff are also available at any time.Unfortunately, you have left your room in a highly inappropriate condition. The entire kitchen was in an unacceptable state. Cleaning in such a dirty state is of course not included in our service and must be charged separately.Yours sincerelyYour Boardinghotel Premium