Außenbereich
Verfügbarkeit prüfen

Bewertungen von Holiday Inn Express Heber City, an IHG Hotel

2.5 out of 5
Holiday Inn Express Heber City, an IHG Hotel
1268 S Main St, Heber City, UT

Bewertungen

8,4

Sehr gut

503 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
307 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
90 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
56 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
45 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juni 2016

8/10 – Gut

George

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We liked everything, Thank you
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Wesley M. am 20. Mai 2024
Hello!Thank you for your review. We are happy that you enjoyed your stay with us. Thank you again for being the BEST part of the IHG family. Regards,Wesley M.Front Office Manager

6/10 – Okay

Charles W

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
A little pricey for a semirural experience.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Wesley M am 9. Mai 2024
Hello! Thank you so much for reviewing our property. We base our rates and prices off of the community rates surrounding our property. We will definitely take this into consideration for the future. We hope to welcome you back again, soon! Thank you!Wesley M.Front Office Manager

10/10 – Hervorragend

Dawn, Tempe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Wesley M. am 9. Mai 2024
Hello Dawn! Thank you so much for staying with us! We value your feedback and are happy to hear you had an amazing stay. If there's anything that we can do to make it better, please don't hesitate to reach out. Thank you!Wesley M.Front Office Manager

10/10 – Hervorragend

Jason

Aufenthalt von 1 Nacht im April 2024
Antwort von Wesley M. am 20. Mai 2024
Thank you for your review! We are happy that you enjoyed your stay with us. If there's anything that we can do, please do not hesitate to reach out. Thank you again for being the BEST part of the IHG family. Regards,Wesley M.Front Office Manager

10/10 – Hervorragend

Rachel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Jennifer am 29. Apr. 2024
Thank you!

10/10 – Hervorragend

Ryan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast was wonderful and the two hostesses were so kind and helpful. Five stars and two thumbs up!
Aufenthalt von 1 Nacht im April 2024
Antwort von Jennifer am 29. Apr. 2024
Thank you!

10/10 – Hervorragend

Dawn, Tempe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Jennifer am 29. Apr. 2024
Thank you!

10/10 – Hervorragend

Kayela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff was fantastic. Many exterior doors were damaged as well as the door to rhe enterence of the pool.
Aufenthalt von 1 Nacht im April 2024
Antwort von Wesley Murphy am 22. Apr. 2024
Hello! Thank you for staying at the Holiday Inn Express in Heber City. We are very glad that you enjoyed your stay with us! I apologize for the damaged doors, we will take a look at this and get them fixes asap. If there's anything we can do for you for the inconvenience, please do not hesitate to reach out. Thank you!Wesley M.Front Office Manager

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tough to get in and out of but not far from everything
Aufenthalt von 1 Nacht im April 2024
Antwort von Wesley Murphy am 22. Apr. 2024
Hello, James! Thank you for staying at the Holiday Inn Express in Heber City! We are so glad that you enjoyed your stay with us and can't wait to welcome you back in the future. If there's anything that we can do for you, please do not hesitate to reach out. Thank you!Wesley M.Front Office Manager

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I called to tell them my son was checking in early in the morning, as he was driving from ND. At 4am they greeted him at the door and had his key right ready for him. Excellent service!
Aufenthalt von 1 Nacht im März 2024
Antwort von Jennifer am 1. Apr. 2024
We aim to please....and get the tired in bed! Hope to see you again on your next trip to Heber City, Utah

8/10 – Gut

Gabrielle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Tirzah am 26. März 2024
thank you letting us know about your stay we hope you will come back again.

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Tirzah am 20. März 2024
Thank you for letting us know about your stay. We hope you will come and stay with us again.

10/10 – Hervorragend

Ben

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jennifer am 20. März 2024
Thank you!!

4/10 – Schlecht

Jennifer

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
My first night the room above me was extremely loud for hours. The road noise was loud and twice sirens from police and ambulance drove through the busy intersection the property is located on. I may have had an unusual experience but my stay was not good. I tried calling guest services 3 separate times about the room above me and each call went unanswered because the room phone didn't connect to the front desk. There was a busy signal. In the morning the breakfast attendant rudely asked my group if we were staying another night, which felt unwelcoming. When I bought a snack at the front desk I asked the person working where the nearest coffee shop was and they just said they don't drink coffee. I was surprised at the general lack of hospitality for my stay.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Tirzah am 27. Feb. 2024
Thank you for letting us know about your stay. We will look into some of these things and see how we can improve on it.

4/10 – Schlecht

Lisa

Gut: Sauberkeit und Zustand der Unterkunft
While everyone was nice at the property, there were several points of failure with systems in place, communications, and employee empowerment. We arrived at 5pm and were checked into a VD room. The desk told us multiple times they were sold out, but for some reason wouldn’t check us into a different VC room, but instead asked us to wait while the room was cleaned. That took almost 2 hours, which is 4 times more than it should for a QNQN room. We were offered only snacks and to be in the room while she cleaned it. They then seemed to lose track of time and wouldn’t communicate with her due to a language barrier, and so we had to ask twice strong 7pm, if we could get in. We were assured management would know and reach out to us on Monday. That never happened. I do expect the hotel to make up for it with an IHG gift card, because this was a ridiculous situation. I worked in hotels for 8 years and there’s multiple different ways this could have been handled.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Tirzah am 6. März 2024
I am sorry for what happened we are looking into this and would like to talk with you.

6/10 – Okay

Linda

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Did not meet my expectations
We were greeted at the front desk by very courteous and friendly employees. No problem getting our room, no problem get it to the room. Our room however, was a bit rundown. I also found hair in the shower and hair on the floor in the bathroom.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tirzah am 20. Feb. 2024
Thank you for letting us know about your stay so we can improve on the guest experience. I am sorry you found the bathroom that way. We hope you will try us again in the future so we can improve on your experience staying with us.

6/10 – Okay

michael

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tirzah am 20. Feb. 2024
Thank you for letting us know about your stay. I am sorry you felt it was a 3 out of 5 stay. We hope you will try us again so we can improve on your stay at our hotel.

10/10 – Hervorragend

Allen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the huge room. wish the pool would have been warmer
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tirzah am 17. Feb. 2024
Thank you for letting us know about your stay. We were happy to hear that you loved the room.

10/10 – Hervorragend

Lisa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable room, quiet environment, and the staff was very friendly and helpful.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Casadei Ballard - Front Office Manager am 7. Feb. 2024
Thank you!

10/10 – Hervorragend

Dante

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay.
Everything was great. The paint in the pool area was coming off the wall just needs a new paint job in there maybe like a teal or some type of waterproof paint so it doesn’t peel so easily when the humidity rises in the room.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jennifer am 5. Feb. 2024
Thank you! We have the pool shut down from February 18th through February 27th to have it repainted and the hot tub plastered. I am sorry it is an eye sore right now, but it will be remedied soon! I hope to see you on your next trip to Heber City!

10/10 – Hervorragend

quin

Mit dem Partner gereist
Very clean, bed was comfy, Direct TV channels easily accessed, and the hot breakfast was great!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jennifer am 5. Feb. 2024
Thank you so much! We appreciate your feedback! Can't wait to see you on your next trip to Heber City!

8/10 – Gut

Courtney

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Casadei Ballard - Front Office Manager am 31. Jan. 2024
Thank you for the review! We hope we get the opportunity to serve you again!

4/10 – Schlecht

Jennifer

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von - Casadei Ballard Front Office Manager am 30. Jan. 2024
Hello Jennifer,Thank you for the review. I'm sorry your stay was not to your expectations. If you would like to tell me more about it, we would love the feedback in order to find better ways to improve.

6/10 – Okay

Ari

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
During our stay there was a large group of teenage boys who were wrestling, running, and pounding on doors. All adults “supervising” were drinking in the lobby. Was not a pleasant environment for anyone else there.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jennifer am 29. Jan. 2024
My apologies for the environment. We had spoken to the team as well as the adults several times. I wish we could say it won't happen again, but it has to do with the adults supervising, and us just trying to ensure they are listing to our quiet times.

10/10 – Hervorragend

Kylee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and comfortable
The place is very clean and nice. The room and bathroom was big. The bed was the best hotel bed that I’ve slept in! It was quiet and just felt comfortable. We didn’t have a chance to eat the breakfast.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Casadei Ballard - Front Office Manager am 22. Jan. 2024
Thank you for the king review! We are happy to hear that you enjoyed your stay with us, and that the beds were comfortable. We hope to be able to serve you again!

8/10 – Gut

DANA

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Casadei Ballard - Front Office Manager am 18. Jan. 2024
Thank you!

10/10 – Hervorragend

Dianna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Casadei Ballard - Front Office Manager am 16. Jan. 2024
Thank you for the great review!The Heber Team at Holiday Inn Express

10/10 – Hervorragend

Brianne

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Casadei Ballard - Front Office Manager am 8. Jan. 2024
Hello Brianne,Thank you for your kind review! We were happy to hear that you enjoyed your stay with us. I hope we get a chance to host you again in the future!

2/10 – Ungenügend

Winston

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Casadei Ballard - Front Office Manager am 8. Jan. 2024
Hello Winston,I'm sorry to hear that your stay was not as pleasant as you would have hoped. Please let me know if there is anything I can do to help. We would love the opportunity to learn and grow from this experience with your feedback.

10/10 – Hervorragend

luis

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tirzah am 3. Jan. 2024
Thank you for letting us know about your stay. We hope you will come back and stay with us again.

10/10 – Hervorragend

Kirsten

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The pool and hot tub are great. Breakfast was great too...
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Casadei Ballard - Front Office Manager am 29. Dez. 2023
Hello Kristen,Thank you for the kind review! We are so happy to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 – Hervorragend

Wes

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay. Close to the Homestead crater. Breakfast was good.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Casadei am 9. Dez. 2023
Thank you for taking the time to write us a review. We are happy to hear that you enjoyed your stay with us and hope you will choose us again in the future!

8/10 – Gut

Larry

Gut: Sauberkeit und Personal & Service
Very convenient, friendly service, clean. It is beginning to look a little dated and needs some renovation.
Aufenthalt von 1 Nacht im November 2023
Antwort von Tirzah am 25. Nov. 2023
Thank you for letting us know about your stay with us. I am happy to hear that our hotel was convenient, friendly and clean for you. I will take into consideration that you felt our hotel was dated and needs some renovations. We hope you will come and stay with us again.

10/10 – Hervorragend

Ranee

Aufenthalt von 4 Nächten im November 2023
Antwort von Tirzah am 22. Nov. 2023
Thank your for letting us know about your stay with us. We hope you will come back soon and stay with us again.

10/10 – Hervorragend

Adriana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bonito
Aufenthalt von 1 Nacht im November 2023
Antwort von Jennifer am 20. Nov. 2023
Gracias!

10/10 – Hervorragend

Shawn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Jennifer am 20. Nov. 2023
Thank you!

10/10 – Hervorragend

Fernando

Aufenthalt von 1 Nacht im November 2023
Antwort von Tirzah am 9. Dez. 2023
Thank you for letting us know about your stay. We hope you will come and stay with us again.

8/10 – Gut

Steven, redlands

Great deal
Aufenthalt von 1 Nacht im November 2023
Antwort von Tirzah am 17. Nov. 2023
Thank you for letting us know about your stay with us. We hope you will come and stay with us again.

8/10 – Gut

Clint

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Tirzah am 13. Nov. 2023
Thank you for letting us know about your stay with us. I hope you will come back and stay with us again, so we can improve on your experience with us.

8/10 – Gut

Robin

Aufenthalt von 1 Nacht im November 2023
Antwort von Tirzah am 8. Nov. 2023
Thank you for letting us know about your stay with us. We hope you will come and stay with us again.

8/10 – Gut

Roland

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ok. A bit noisy and a bit overpriced
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jennifer am 25. Okt. 2023
Thank you for your stay!

10/10 – Hervorragend

James

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jennifer am 24. Okt. 2023
Thank you!

8/10 – Gut

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was fine. It was nothing spectacular but it was exactly what we needed, a clean decently comfortable place to sleep for the night. Bed and pillows could be more comfortable. Breakfast was great!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tirzah am 20. Okt. 2023
Thank you for letting us know about your stay with us. I am happy to hear that you enjoyed the bed, pillows and breakfast. We hope you will come back and stay with us again.

10/10 – Hervorragend

Dirk

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tirzah am 20. Okt. 2023
Thank you for letting us know about your stay with us. We hope you will come back and stay with us again.

8/10 – Gut

Elizabeth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The breakfast was a cut above the average road trip hotel with warm cinnamon rolls! Room was nice with all necessities.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jennifer am 6. Okt. 2023
Thank you!

6/10 – Okay

Martha, Saint George

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Our first room had the noisiest air conditioner ever. The staff was great about moving us to another room for the second night. Unfortunately the refrigerator in that room made noise all night. The facility seemed to be very clean. The last few times we have stayed at a holiday inn their standards seem to be quite low.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Jennifer am 6. Okt. 2023
I apologize for the noise issues. We do pride ourselves in standards and do try to ensure our rooms are up to par for all guests. I will have maintenance check on the refrigerator today.

10/10 – Hervorragend

Jon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Value
Nice upgraded room!
Aufenthalt von 1 Nacht im September 2023
Antwort von Tirzah am 4. Okt. 2023
Thank you for letting us know about your stay. I am happy you enjoyed our upgraded room. We hope you will come and stay with us again.

8/10 – Gut

Nanci

Mit der Familie gereist
Gut: Ausstattung
The buildings in front of the property are an eyesore
Aufenthalt von 3 Nächten im September 2023
Antwort von Tirzah am 3. Okt. 2023
Thank you for letting us know about your stay with us. I am sorry about the other buildings in front of our building we have tried contacting them several times to get their property more inviting. We are not allowed to touch their properties. We hope you will come and stay with us again.

10/10 – Hervorragend

Camille

Aufenthalt von 1 Nacht im September 2023
Antwort von Tirzah am 23. Okt. 2023
Thank you for letting us know about your stay with us. We hope you will come and stay with us again. We enjoyed having you stay with us.