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Bewertungen von Best Western Plus Heber Valley Hotel

2.5 out of 5
Best Western Plus Heber Valley Hotel
1227 S US Highway 40, Heber City, UT

Bewertungen

9,4

Außergewöhnlich

594 von insgesamt 788 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
143 von insgesamt 788 Gästebewertungen haben eine Bewertung von 8 - Gut" "
23 von insgesamt 788 Gästebewertungen haben eine Bewertung von 6 - Okay" "
19 von insgesamt 788 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 788 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Keaton R. - Operations Manager am 25. Feb. 2020
Thank you for taking the time to leave a good review for us! Hope to see you again soon!

8/10 – Gut

Susanne, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Angenehmes Hotel
Angenehmes Hotel, gut gelegen, dadurch aber leider etwas laut... sehr nettes Personal
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Keaton R. - Front Desk Manager am 26. Juni 2019
Vielen Dank für die Bewertung Es tut uns leid, von den Geräuschpegeln zu hören, und wir hoffen, dass Sie wieder bei uns bleiben, da dies nur in Ausnahmefällen der Fall ist. Wir schätzen Sie und Ihr Geschäft!

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Traumhafte Feuerstelle mit Loungemöbel für kältere Abende
Aufenthalt von 3 Nächten im Juni 2019

10/10 – Hervorragend

Andreas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2019
Antwort von Kevin am 7. März 2019
Thank you for your review.

10/10 – Hervorragend

Dagmar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schickes Hotel
Wir waren nur eine Nacht da, aber es war das beste Zimmer unserer Reise. Seht schick und modern eingerichtet und alles super sauber. Das Frühstück war auch außergewöhnlich gut, es gab tatsächlich richtiges Geschirr und Besteck und kein Plastik. Personal war total nett, nur die Lage an einer großen Kreuzung war nicht ganz so schön.
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Kev am 30. Juni 2018
Thank you!

10/10 – Hervorragend

Pamela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly and helpful. Room had everything I needed.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western Plus Heber Valley Hotel am 4. Mai 2024
Thank you so much for your response! I am happy to hear that you enjoyed your stay and our staff was friendly! We hope to see you again in the near future! In the meantime, safe travels!

10/10 – Hervorragend

Pamela

Mit dem Partner gereist
There were lots of little kids with diapers etc in the hot tub. I also made my reservation a month a head and because a bus load came in we got put in the pet friendly room and we didn’t have a pet. It was very clean though and very nice staff. Would stay there again. Very nice big rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von Best Western Plus Heber Valley Hotel am 28. Apr. 2024
Thank you so much for your response. We genuinely appreciate your feedback and are happy to hear that you enjoyed your stay. However, we apologize for the inconvenience you experienced throughout the duration of your stay. We truly hope to see you again on your next trip through Heber Valley! In the meantime, safe travels.

10/10 – Hervorragend

Alla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good Good Good.
Aufenthalt von 1 Nacht im April 2024
Antwort von Best Western Plus Heber Valley Hotel am 26. Apr. 2024
Thank you for your 5 star review! We genuinely appreciate your feedback!

10/10 – Hervorragend

Anton

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk was very personable and the location/room/dining are all great
Aufenthalt von 1 Nacht im April 2024
Antwort von Best Western Plus Heber Valley Hotel am 10. Apr. 2024
Thank you so much for the amazing review! We genuinely appreciate your feedback and are extremely happy to hear that everything was satisfactory. We strive to provide each and every guest with superior service! We hope to see you again on your next trip through the scenic Heber Valley. In the meantime, safe travels!

10/10 – Hervorragend

Micah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay here! Great breakfast too!!!
Aufenthalt von 1 Nacht im März 2024
Antwort von Best Western Plus Heber Valley Hotel am 8. Apr. 2024
Thank you so much for your response. We genuinely appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again sometime in the near future! Once again, thank you!

10/10 – Hervorragend

David

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
I love down the street but I take my grandkids there once in a while to just hang out and swim.
Aufenthalt von 2 Nächten im März 2024
Antwort von Best Western Plus Heber Valley Hotel am 5. Apr. 2024
Thank you so much for your response. I am happy to hear that you enjoy our property! We look forward to seeing you in the future!

8/10 – Gut

Laurie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice room
Aufenthalt von 1 Nacht im April 2024
Antwort von Best Western Plus Heber Valley Hotel am 5. Apr. 2024
Thank you so much for your response. Please come stay with us again sometime soon!

10/10 – Hervorragend

Shay

Aufenthalt von 1 Nacht im April 2024
Antwort von Best Western Plus Heber Valley Hotel am 26. Apr. 2024
Thank you for your 5 star review! We genuinely appreciate your feedback!

10/10 – Hervorragend

Salonna

The gal that checked us in was super nice & friendly. We love the big rooms!
Aufenthalt von 1 Nacht im März 2024
Antwort von Best Western Plus Heber Valley Hotel am 31. März 2024
Thank you so much for your response. I am happy to hear that you enjoyed your stay and we hope to see you again in the near future.

10/10 – Hervorragend

Nikole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jasmine at the front desk was very friendly and welcoming
Aufenthalt von 1 Nacht im März 2024
Antwort von Best Western Plus Heber Valley Hotel am 23. März 2024
Thank you so much for your response! I am happy to hear that Jasmin was pleasant to work with and we hope to see you again soon!

10/10 – Hervorragend

Chunrong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it. Clean and spacious room. Great service
Aufenthalt von 1 Nacht im März 2024
Antwort von Best Western Plus Heber Valley Hotel am 20. März 2024
Thank you so much for the amazing review! We genuinely appreciate your feedback and are happy to hear you enjoyed our property! Please stay with us again if you have the opportunity. In the meantime, safe travels!

10/10 – Hervorragend

James, Hansville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was great. Close to our event and nice rooms
Aufenthalt von 4 Nächten im März 2024
Antwort von Best Western Plus Heber Valley Hotel am 12. März 2024
Thank you so much for your response. We genuinely appreciate your feedback. We strive to provide all of our guests with a superior experience. We hope we were able to provide that for you. Please stay with us again on your next trip through Heber Valley!

8/10 – Gut

Guy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was fine. However I do not care for "surge pricing" and did not notice the large increase in the rate for my final night until I got my invoice. Also I was charged for 2 guests on the cancellation insurance. I was a party of 1 but I suppose I will have to take that up with Expedia.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Best Western Plus Heber Valley Hotel am 3. März 2024
Thank you for your response. I apologize for the inconvenience with rates. If you would like to discuss the matter, please contact the property directly. Once again, thank you for your review, and we hope to see you again in the near future.

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing stay with welcoming front desk staff. Clean rooms with great cookies and breakfast! Will definitely be the top of list for our future stay in Heber City.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best Western Plus Heber Valley Hotel am 26. Feb. 2024
Thank you so much for your response. I am very happy to hear that everything from our staff to our cookies was satisfactory! We hope to see you again in the near future. In the meantime, safe travels!

8/10 – Gut

Elizabeth, Jackson

Aufenthalt von 1 Nacht im Februar 2024
Antwort von MaKoy am 20. März 2024
Thank you so much for the good review! Please let us know if there is anything we could've done to improve your stay!

10/10 – Hervorragend

Heather

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best Western Plus Heber Valley Hotel am 20. März 2024
Thank you for the 5 star review!

10/10 – Hervorragend

Kathie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay to ski Deer Valley, Park City
Hotel was well appointed, breakfast was great.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best Western Plus Heber Valley Hotel am 13. Feb. 2024
Thank you so much for your response! I am happy to hear that you enjoyed your stay, breakfast especially. We hope to see you again on your next trip through Heber Valley. Once again, thank you!

10/10 – Hervorragend

Darien

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Best Western Plus Heber Valley Hotel am 13. Feb. 2024
Thank you so much for the 5 star review! Please stay with us again sometime soon!

6/10 – Okay

Jeremiah, Dugway

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Noisy
Aufenthalt von 1 Nacht im Januar 2024
Antwort von MaKoy am 7. Feb. 2024
Thank you for your response. I am sorry that your stay fell below expectations. We hope that you choose to stay with us again sometime in the future so that we are able to provide you with a superior experience. If you would like to discuss the issues during your stay please contact our property. Once again, thank you.

10/10 – Hervorragend

Erik

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Best Western Plus Heber Valley Hotel am 7. Feb. 2024
Thank you so much for your response. I am happy to hear that you enjoyed your stay! We hope to see you again sometime in the near future. In the meantime, safe travels!

6/10 – Okay

Sherilyn

Mit der Familie gereist
The property was as advertised. The in-room kitchenette was very convenient!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von MaKoy am 5. Feb. 2024
Thank you for your response. I am happy to hear that you enjoyed your room. Please stay with us again sometime soon!

10/10 – Hervorragend

Kassandra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best Western Plus Heber Valley Hotel am 7. Feb. 2024
Thank you so much for your response. I am happy to hear that you enjoyed your stay! We hope to see you again sometime in the near future. In the meantime, safe travels!

10/10 – Hervorragend

Marion

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Great location, friendly front desk.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von MaKoy am 5. Feb. 2024
Thank you so much for your response. I am happy to hear that you enjoyed your stay and our staff was welcoming! Please come stay with us again on your next trip through Heber Valley!

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Terrible manager
The manager screwed up our reservation and charged me again for a different room even though i had already paid. Then when they noticed I had already paid for the first room they wouldnt refund me for the second one
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Best Western Plus Heber Valley Hotel am 30. Jan. 2024
Good afternoon and thank you for your response. I am extremely sorry that we made a mistake with your billing. We sincerely would like to resolve the issue. Please contact the property directly to find a solution. Thank you and once again, we apologize.

8/10 – Gut

Melissa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nicer and more modern / up to date than I was expecting at the price point. Included breakfast was a full spread. Staff was super helpful. Curtains did not close fully and I was facing the parking lot - so privacy concern (front desk helped me find binder clips). Only other concern was how long it took to get to Park City. Waits for Uber/Lyft took a a while - and it was during Sundance and daytime. Public transportation to Park City would require two different shuttles.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von MaKoy am 29. Jan. 2024
Thank you for your response. I would like to apologize for the inconvenience with your rooms blackout curtains. I am happy to hear that you were able to enjoy our breakfast and our staff. Please stay with us again on your next trip through Heber. Once again, thank you!

10/10 – Hervorragend

Evie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy friendly check-in and out. Room was great. Lobby is really cool. I didn't have time to check out many of the amenities, they had a nice machine for coffee. Highly recommended.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von MaKoy am 23. Jan. 2024
Thank you so much for your response. I am so happy to hear that you were able to enjoy the entirety of your stay! We strive to provide each and every guest with a superior experience and genuinely hope that we provided that for you. We look forward to accommodating you in the future! In the meantime, safe travels!

10/10 – Hervorragend

Sonya

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was in Park City for Slamdance but didn't want to be surrounded by the hub-bub of the two film festivals going on at the same time. Loved the gym set up at this hotel, loved the size of the rooms and the free breakfast had great options and loved that there was always ice water available. Will stay here again. Only pickle was Ubers were hard to get in the AM.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von MaKoy am 23. Jan. 2024
Thank you so much for your response. I am so happy to hear that you were able to enjoy the entirety of your stay! We strive to provide each and every guest with a superior experience and genuinely hope that we provided that for you. We look forward to accommodating you in the future! In the meantime, safe travels!

10/10 – Hervorragend

Keith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von MaKoy am 20. Jan. 2024
Thank you so much for the good review! We genuinely appreciate your business and feedback!

10/10 – Hervorragend

Jared

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von MaKoy am 19. Jan. 2024
Thank you so much for your response. I am happy to hear you enjoyed your experience. Please stay with us again on your next trip through Heber Valley!

10/10 – Hervorragend

Debbie

Mit der Familie gereist
Gut: Zustand der Unterkunft
Nice clean room.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von MaKoy am 19. Jan. 2024
Thank you so much for your response. I am happy to hear that you enjoyed your stay and we hope to see you again sometime soon! Safe travels!

10/10 – Hervorragend

Jeffery

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean and very nice
Checked in front desk lady was absolutely divine. Don't remember her name but it was smooth and quick. The room had everything and was it ever clean and smelled nice. I'm on my way to breakfast. And it's pet and service dog friendly. Considering all the hotels I've stayed in this week this is by far the best and the most pricey, but still do you want comfort and cleanliness and no cockroaches? This is a place to be, thank you for such an easy check in and thank you for having such a clean hotel. Very much appreciated.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von MaKoy am 17. Jan. 2024
Thank you so much for your glowing review! I am so happy to hear that everything from our staff to our rooms was satisfactory. We genuinely appreciate your response and hope to see you on your next trip through Heber Valley. Once again, thank you!

8/10 – Gut

Lyndell

Aufenthalt von 1 Nacht im Januar 2024
Antwort von MaKoy am 19. Jan. 2024
Thank you so much for your response. I am happy to hear you enjoyed your experience. Please stay with us again on your next trip through Heber Valley!

8/10 – Gut

Scott

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Heber lodging
Must be fairly recently remodeled - very nice lobby and guest rooms. Good morning breakfast. Very friendly staff. Two areas of concern; mattress was below average and the bath towels were weathered. Would stay again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von MaKoy am 13. Jan. 2024
Thank you so much for your response. I am happy to hear you were able to enjoy your stay. However, we apologize for the inconveniences and we will address your concerns promptly. Once again, thank you for your review!

10/10 – Hervorragend

Camilo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel I do recommend and good service
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von MaKoy am 7. Jan. 2024
Thank you so much for your response. I am very happy to hear that you enjoyed our property! We hope to see you on your next trip through Heber Valley!

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place
Staying here is a highlight of our trip. The staff is helpful and friendly, breakfast was excellent with real fruit toppings for the waffles, fresh egg dishes and many other options. They were great with our dogs. We really enjoying staying here.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MaKoy am 4. Jan. 2024
Thank you so much for your response. We genuinely appreciate your feedback. I am delighted to hear that you enjoyed everything from our breakfast to our staff. We hope to see you again sometime soon! In the meantime, safe travels!

4/10 – Schlecht

thomas

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MaKoy am 4. Jan. 2024
I apologize for not exceeding your expectations. Please contact our property if you would like to discuss what happened throughout your stay. Thank you for your feedback.

8/10 – Gut

Shane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a nice, clean place.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MaKoy am 4. Jan. 2024
Thank you for your review! We appreciate your feedback and hope to see you again sometime soon.

10/10 – Hervorragend

Joleen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were very spacious and clean. We had a suite since we had 5 in our party. All of the staff was wonderful except one. We had 2 cats and the staff was very happy to have them with one exception (and she nearly ruined the experience but we didn't let it). We spent the holidays there and the lobby was decorated so nicely.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von MaKoy am 4. Jan. 2024
Thank you so much for your response. I am very happy to hear you were able to enjoy your stay. I apologize for the inconvenience and we hope that you stay with us again sometime soon.

10/10 – Hervorragend

Julye

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing hotel! Nice people
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MaKoy am 4. Jan. 2024
Thank you so much for your response. We genuinely appreciate your feedback.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MaKoy am 4. Jan. 2024
Thank you so much for your response. We genuinely appreciate your feedback.

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place!
Great place to stay! Clean and comfortable, staff is excellent and the breakfast is great. We atay here every time we pass through.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MaKoy am 19. Dez. 2023
Thank you so much for your response. I am happy to hear that you were able to enjoy our property and the amenities that we have to offer! We look forward to seeing you on your next trip through the scenic Heber Valley. In the meantime,, travel safe!

10/10 – Hervorragend

Deborah

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MaKoy am 19. Dez. 2023
Thank you so much for the amazing review!

8/10 – Gut

thomas

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von MaKoy am 19. Dez. 2023
Thank you so much for your 4/5 review!

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MaKoy am 8. Dez. 2023
Thank you so much for your 10 out of 10 review!

8/10 – Gut

Richard

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Chris S. - General Manager am 18. Dez. 2023
Thank you for staying with us!