Thank you very much for your rating. It was a pleasure to host you at Loft, if you come back to Havana again do not hesitate to come by at least to say hello and have a mojito on our terrace overlooking the bay.

Muchas Gracias Horst, por su evaluación. Esperamos recibirle si regresa a La Habana nuevamente.Un saludo de todo el equipo.

Hi!! GerdThank you very much for your comment and we are pleased that you had a nice stay, we hope to welcome you next time you come back to Havana.Greetings from the Loft Havana team

Dear Andrzej, thanks for your comments and your time! Im sorry about the inconvenience on your arrival but finally your stay was on your requested category. We are developing measures to avoid this mistake. Kind regards!

Dear Christian, thanks for your comments and your time. We really appreciate it! It was a pleasure receive you!

Gracias Steffen, fue un placer hospedarlo en Loft Habana, espero nos visite nuevamente si regresa a La Habana!! Un abrazo de todo el equipo.

Muchísimas gracias Heike por su comentario. Nos alegra muchísimo que haya tenido una agradable estancia. Le estaremos esperando si regresa a La Habana. Un abrazo de todo el equipo

Dear Guest. Thanks for the evaluation. Please be welcome again. Cordially

Dear Guest: Thanks to take your time to value our service. Please get in touch with us to know more about your score by email. booking@lofthabana.com Cordially

Dear Guest. Thanks for the comment. We take note of all opinion in order to resolve this situation. Thanks to let us improve. Cordially

Dear Guest: Thanks for stay with us. Be welcome again. Cordially

Dear Guest: Thanks for choosen us during your stay in Havana. Please be welcome again with us. Cordially

Dear Dana: Thanks for staying with us. We are pleasant to hear that you enjoyed your stay. Please contact us direct to reservation department for special discount for any next booking made by you or your friends. Cordially

Dear Anton: Thanks for your score and please be welcome to LOFT HABANA. Cordially

Dear Guest: Thanks for the comment and for appreciate our accommodation. Cordially

Dear Stefan; Thanks for your comment. Please be welcome again in our accommodation. Cordially

Dear Marie-Sophie: Thanks for your comments. Please contact us by email we would to thanks you formally. Cordially

Dear Guest: Thanks for your comments. It is quite helpful for us. Cordially

thanks, always happy to hear that. reservation manager

thanks, always happy to hear that. reservation manager

Herzlichen Dank, erfreut zu hoeren! Weiterhin viel Spass

Dear Guest> We are really sorry for your experience. We will take measure about this situation. Cordially,

Dear Guest> Thanks so much for your review. Please contact us direct to the Reservation Department for Discount Code for the next booking.

Dear Guest: Thanks for appreciating our Hotel. You are welcome back again! Cordially,

Danke Dietmar, freut uns dass Ihr happy wart im Loft. Auf ein ander Mal mit revidierter Klimaanlage.

We hope you have had a unforgettable experience at Loft Habana and it was a pleasure for you to stay with us. If you were happy with our services we would ask you kindly to leave your comments, recommendations and critics in Tripadvisor, Facebook or Google. It helps us to improve our services and make visits of our guests more pleasant. We wish you all the best on your onward journey and hope to see you again at Loft Habana. Kind Regards and many thanks for your visit Reservation Manager

Dear Guest many thanks for your comment. Would you please be a bit more precise about the issue of "dirty" so that we can react and improve the cleaning. About the bell Boy, we will take some consequences. Hopefully you had some positive experience as well. Kind regards Reservation Manager

Dear Christian Thank you for giving us an almost perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. Take care!

Dear Rainer, Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel. Kind Regards

Dear Guest, Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel. Kind Regards,

Vielen Dank für all Ihre tollen Kommentare !! Wir waren sehr glücklich, Sie und Ihr Paar als Gäste zu haben und wir werden noch mehr sein, Sie wieder in unseren Unterkünften zu haben. Wir haben mit Ihnen übereingestimmt und sind auch der Meinung, dass unsere Mitarbeiter unser wichtigstes Kapital sind. Unsere Dienstleistungen sind wirklich von großer Qualität und trotzdem werden wir ständig daran arbeiten, sie zu verbessern. Freue mich, dich wieder zu sehen...

Dear Guest, Thanks for your kind review about our services here at Loft Habana. We are really happy to know your time here was very rewarding. The staff is always thrilled to hear about your comments and reviews so we will let them know for sure. Thank you for choosing Loft Habana for your vacation. We ensure the terrace will be there to receive you next time. Best regards,

Lieber Anonymous, Wir entschuldigen uns für die Unannehmlichkeiten, die Sie durch den Lärm der Installation hatten, aber wissen, dass es Dinge sind, die unserem Wunsch entgehen, da wir das Umgebungslärm der Nachbarschaft nicht kontrollieren. Für den Rest ist es ein Vergnügen, dass Ihnen unsere Zimmer gefallen haben. Das Frühstücksthema wird bereits an das Management kommuniziert und die notwendigen Anpassungen werden vorgenommen, und das Buffet ist nicht in den von uns angebotenen Dienstleistungen enthalten. Mit freundlichen Grüßen,

Dear Anna, We are very glad that you have pointed out that our accommodation seems really good for you. Our staff is doing their best for making you feel like home and we hope they succeed. With kind regards,

Thank you very much for your comment and we hope that when you return to Havana you decide to stay at our house. Regards, Loft Habana Team

Lieber Anonymous, Wir sind so froh zu lesen, dass Ihre Erfahrung mit uns so großartig war !!! Wir werden definitiv zu Ihrer Verfügung sein, wenn Sie zurückkommen und wir werden unser Bestes tun, um zu erreichen, dass Ihr nächster Besuch diesen übersteigt. Grüße, Loft Habana.

Dear Theresia, We sincerely thank you for your great comments and we hope you continue enjoying our services. Our staff will do their maximum effort to make you feel that you have come to a very special place. Feel free to explore Havana!! - our house guarantee you a quiet and beautiful room where you can come back for resting. Hoping that your stay with us is proving to be beyond all expectation,

Dear Maiki: Thanks for your comment. It was very kind. We are happy to hear that you felt well with us and appreciated the great location of our place. We are pleased to know that you found helpful and friendly our staff. Be welcome again with us!!!! Loft is waiting for you!!!!

Hola Oscar!Nos alegra mucho que haya tenido una bonita experiencia, muchas gracias por su comentario. Esperamos tenerlo de vuelta con nosotros para hacer nuevamente su viaje inolvidable!

Dear Mark,We appreciate very much your positive feedback. Thanks for being so nice with our staff! We are very happy that you have a wonderful stay. We will continue working to satisfy our clients expectations. Best regards,

Dear Holly,Thank you very much for your positive feedback. We are very happy that you had a pleasant stay. We are very sorry that you could not have the information in time, in the hostel we have a catalog always available to customers. You already have a message from us with all the information you need. We hope you can repeat your visit!! It has been a pleasure to have you with us.

Dear Nikolaj,We are very pleased that you had a gret stay with us. We will continue working to satisfy our clients expectations. Thank you very much for your positive feedback, it help us to grow! We look forward to having you with us again! Best regards,

Dear Jacqueline!Thank you very much for your comment and kindness. We will continue working to improve our service, it gives us great satisfaction to be on the right track. We look forward to having you with us again!Our best wishes, and a warm embrace!

Hello Vinicius!We are very pleased that you had a nice stay, and that you liked our restaurant service, with one of the best views of Old Havana. About the shower, the ones we have are detachable head hand-held type, by design of the original plumbing in a building dating back to the 19th century, it was not broken, it is just not the rain shower head type, which of course is much more attractive at bath time. We are already working on the redesign of the bathroom to meet the needs of all our customers. It was a pleasure to have you with us! We hope you will come again!Best regards

Hello Constantin,We are very sorry that despite our constant exchanges with you at Loft Habana we were not able to reach your expectations. Our team will continue working on improving our service. We sincerely hope to have you back with us again and improve your experience. Warmest greetings from Havana!

Dear Mary Ann,Thank you for your positive feedback after your stay in our Hotel. We will continue working to exceed the expectations of our guests. We hope to have you back with us again!

Hello Thereze, thank you for your rating, it is gratifying for our team to have satisfied your expectations, we hope to have you in our hostel again with us, a warm greeting.

Dear Christina, thank you for your rating, it is an encouragement to make our work a better option every day for our customers, we hope to see you again with us.

Dear Marina, we are glad to have satisfied your wishes, thank you very much for your rating, we hope to have you in our boutique hostel in your next visits to Cuba.

Dear Rafael, we appreciate your evaluation of our work. Our team will take into account every detail to make perfect the stay of our customers at the hostel.