Außenbereich
Verfügbarkeit prüfen

Bewertungen von Vive Hotel

4 out of 5
Vive Hotel
Havelock Rd, Hastings, England

Bewertungen

8,2

Sehr gut

26 von insgesamt 44 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 44 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 44 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 44 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 44 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,4/10

Ausstattung

9,0/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sik Ming

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

kieran

Verbesserungswürdig: Komfort des Zimmers
Do not stay here, terrible property
An absolute shambles, worst hotel I have ever stayed in. Got there and was greeted so off to a good start quickly followed by my room key not working, walked down to reception to get another one, had to be walked to my room so they could open the door for me still no key for my room, then had a knock on my door 30 minutes later with a new key for my room tested it and still did not work, waited another 30 minutes got another key and finally it worked. An hour of sitting around waiting for a key fob to be provided, chose this property as it looked very nice and like they had a decent clientele so thought I would get a good night sleep. Was woken up at 3am in the morning to loud TVs playing in other rooms, the walls are super thin you can hear other people's toilets flush, called the reception at 4am as wanted to make sure I wasn't being unfair but the noise didn't quieten down. Reception said they would investigate left it another hour and still loud TVs playing so hadn't been investigated or anything done at all. Finally I contacted reception again at about 5am I finally heard someone visit the room next to me. Silence at last, if you have any type of driving or important meeting or just something where you need a good night's sleep I would avoid this, had to end up staying in Birmingham as I was just too tired to continue driving so cost me extra money. Property wouldn't refund my stay or offer any kind of compensation at all. Never had such a bad experience.Do not recommend
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Alfie

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Lovely room, if your deaf
Room was lovely , staff the same. But the road that runs next to this hotel is incredibly load , street racing , fights , bottles being smashed. I’m half deaf and was still woken by very loud noises 3 separate times.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 31. Jan. 2024
Thank you for your review.As our property is situated on a busy main road, with amenities which are open until the early hours of the morning along the street, we cannot control the noise levels outside of the property.In future, please do not hesitate to inform reception of any complaints right away; that way we can try our absolute best to accommodate your request immediately.Best regards,VIVE Hotel Reception

10/10 – Hervorragend

Ian

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Always a great place to stay.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 26. Jan. 2024
Hi Ian, Thank you for taking the time to leave such a positive review. We look forward to seeing you again!Vive reception team

8/10 – Gut

Farshid

Mit der Familie gereist
Gut: Sauberkeit
Great hotel for Hastings compare to other hotels but the bed and mattress is uncomfortable and room temperature can be tricky. Had to wake up few times to adjust the room temperature. Very clean room and super friendly staff however.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von vive am 10. Jan. 2024
Thank you so much for taking the time to write us a review. we have taken your comments on board and will be taken action regarding the heating. as well as that we are currently ordering some new mattresses. one again thank you for your comment and wish to see you again very soon.

10/10 – Hervorragend

Ian

Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Heledd

Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

David

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I love this property. It’s very modern and has everything you need including robes! Highly recommended.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Karen

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Ian

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Verifizierter Reisender

Verbesserungswürdig: Komfort des Zimmers
Hot hot hot!
Perfect in almost every respect except the temperature of the room / lack of AC / inability to open window. It was 27 degrees all night - if that gets improved, I’ll be back!
Aufenthalt von 1 Nacht im September 2023
Antwort von Emily am 12. Okt. 2023
Thank you for your review,We appreciate your feedback. The temperature in the rooms is something we are currently working on to improve.We hope to see you again soon!

6/10 – Okay

Warren

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
When we arrived in the room the temperature on the room thermostat read 28 degrees it was boiling in the room the rooms don’t have air conditioning but are supposed to have fans to cool it down not to be found I went to reception one of the receptionists I guess they live in house kindly let us have one of hers we later learnt other people had the same problem the tv language had been changed so couldn’t get the tv to work had no channels stored the Wi-Fi didn’t work in the room even after joining the network the biggest problem we had was the loud music until 3 o’clock in the morning from bars and clubs plus our room was above a taxi rank so the noise from people leaving the clubs then standing and talking loudly while waiting for a taxi went on to about 3.30 the hotel is in a buddy side road so there was also a lot of traffic noise maybe will was just a bit unlucky with the room but every room facing that side of the hotel will experience the noise we wouldn’t consider staying hear again
Aufenthalt von 1 Nacht im August 2023
Antwort von Emily am 12. Okt. 2023
Dear Warren,Thank you for your review,Regarding the temperature in your room, we are currently working on resolving this issue.As our property is situated on a busy main road, with amenities which are open until the early hours of the morning along the street, we cannot control the noise levels outside of the propertyIn future, please do not hesitate to inform reception of any complaints due to the outside noise and we can possibly change your room. Kind regards, Emily

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Nice hotel
Very nice room, clean, comfortable and staff was super nice and friendly. Location was perfect too. The only problem was the room was the room really really hot even though they provided 2 fans. We had to leave the window open all night which can get really loud outside on weekends which is understandable but we had no choice as it was too hot.
Aufenthalt von 2 Nächten im August 2023

6/10 – Okay

Alison

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Yip

Gut: Sauberkeit und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Jarka

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

KATERYNA

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Rooms are beautiful. They are modern and clean, with great facilities. Staff were so friendly. Location is perfect as well.
Aufenthalt von 2 Nächten im August 2023
Antwort von Emily am 12. Okt. 2023
Dear Kateryna, Thank you so much for your kind review, we really appreciate it.We hope to see you again soon!

10/10 – Hervorragend

Mary

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Very comfortable
Stayed as in Hastings for festival. Lovely well equipped rooms. Bed comfortable nice to have tea coffee and biscuits available. Only complaint was charge of £20 per hour to check in early to drop bags off in room though room was ready bit extreme.
Aufenthalt von 1 Nacht im August 2023
Antwort von Emily am 12. Okt. 2023
Dear Mary, Thank you for your kind review, Our standard check-in time is at 15:00, however you are more than welcome to drop off your bags with us for free at any time in the morning and we will hold them in a designated area outside the room until check in starts.We hope to see you again soon. Kind regards, Emily

10/10 – Hervorragend

Vanessa

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Good stay
Lovely studios, central location right next to Hastings beach. Staff are helpful and available at reception 24-7
Aufenthalt von 1 Nacht im August 2023
Antwort von Jade Cochrane Vive Admin am 28. Aug. 2023
Thank you very much Vanessa, it was a pleasure having you stay with us and we hope you come again soonKind regardsJade CochraneVive Admin

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Great hotel
Really lovely hotel, well furnished,and clean. kitchenette very well equiped, good shower, comfy beds, plenty of pillows and towels. Stayed at front of building on 5th floor, not noisy at all, slept well. Receptionist extremely helpful. Would and have recommended to friends
Aufenthalt von 2 Nächten im August 2023
Antwort von Zuze am 8. Aug. 2023
Dear Guest,Thank you for taking the time to leave a review following your stay with us.I'm delighted to hear you had an enjoyable and comfortable stay.We also appreciate the comments on our front office staff; I will be sure to share the positive feedback with them.We look forward to welcoming you back to VIVE soon.Best regards,ZuzeDuty ManagerVIVE Hotel Hastings

10/10 – Hervorragend

james

Aufenthalt von 1 Nacht im August 2023
Antwort von Jade Cochrane Vive Admin am 28. Aug. 2023
Thank you James for the great review, I am so glad you enjoyed your stay! Kind regardsJade CochraneVive Admin

10/10 – Hervorragend

Louise

Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Steve

Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

chay

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juli 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Nytt og sentralt hotell
Hotellet er like ved stasjonen og den nye delen av byen, men ca. en kilometer fra gamlebyen. Det er kjøkken på rommene - det kan potensielt være litt dirty. Det er ikke klimaanlegg på rommene. Det betyr at de kan bli svært varme om sommeren.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Jade Cochrane Vive Hotel Admin am 28. Aug. 2023
Good morning Nytt, Thank you so much for taking the time to write your review. We will take your points into consideration as we value your opinion. Once again thank you and we hope you come again soon!Kind regardsJade CochraneVive Hotel Admin

10/10 – Hervorragend

Charlotte

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Its a New Hotel so really lovely, clean. Tea and coffee & cooking facilities all in apartment too. Loved it.as
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Emma

Gut: Sauberkeit und Komfort des Zimmers
Fantastic location, great value, very clean
The room had everything we needed. Very clean and tidy. You could tell the hotel was new. Surprisingly quiet considering the very central location. Only 2 minutes walk from car park and train station. Smack bang in centre of town. Minor issue that the toilet seat didn't fit on the toilet and we didn't realise that the fridge had to be switched on at the mains, so our wine and water got warm without us realising. This could be resolved by being turned on just before guests arrival or mention of it at check in. Otherwise perfect!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Jade Cochrane Vive Hotel Admin am 28. Aug. 2023
Good morning Emma,Thank you so much for your amazing and very kind review. I do apologise regarding the issue you had and we will take this into account as it is not something we take lightly. I am so glad you enjoyed your stay and we hope to have you again soon!Kind regardsJade CochraneVive Hotel Admin

10/10 – Hervorragend

Ian

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Perry

Gut: Sauberkeit und Komfort des Zimmers
Nice clean hotel, friendly staff only downside no parking at the hotel.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Jade Cochrane Vive Hotel Admin am 28. Aug. 2023
Dear Perry Thank you so much for taking the time to write us a review. We really do value our guests opinion and will taking everything into consideration. We do recommend 6 Priory Street Garage for guests to park as it has great prices, 24 hour stay and closes at 11pm. But I do understand that a car park would be very useful and beneficial. Overall, thank you for the review and we hope you come again soon.Kind regardsJade CochraneVive Hotel Admin

6/10 – Okay

Elizabeth

Gut: Sauberkeit und Ausstattung

10/10 – Hervorragend

nicko

Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Lewis

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely stay. Perfect for what I required it for. Warm welcome. It was a great studio.
Aufenthalt von 1 Nacht im Juni 2023