Bar (in der Unterkunft)

Bewertungen von La Sinfonía del Rey Hotel & Spa

4 out of 5
La Sinfonía del Rey Hotel & Spa
33-35 Hang Dau, Hoan Kiem, Hanoi, Ha Noi

Bewertungen

9,6

Außergewöhnlich

264 von insgesamt 317 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
37 von insgesamt 317 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 317 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 317 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 317 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,8/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Thorsten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolle Oase mitten im Leben
Das Hotel liegt sehr zentral. Hat ein tolles Design aber vor allem sind die Mitarbeiter unglaublich nett und bemüht! Vielen Dank wir kommen sehr gerne wieder!
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Thorsten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel ist mitten im Leben! Die Mitarbeiter sind unglaublich freundlich und machten unseren Aufenthalt unvergesslich.
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Bryan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely experience !
We really enjoyed our staying at La Sinfonía de Rey. The service was amazing, every member of the staff was very nice and looking to help us in every sigle way. There were two special members who were absolutely great : Rose from the lobby area and Benny from the restaurant ! The food was really good, the location is perfect and the beds are very comfortable.
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Bryan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Der sevice und das früstüks Buffet sind super
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Viktor

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
sehr zentral in der Altstadt, gut erreichbar, nah zu vielen Sehenswürdigkeiten. Sehr tolle informierte personal, gute Empfehlungen betr. auswärts Essen, Shopping, Schneider, etc. Super Spa mit tollen Massagen
Aufenthalt von 8 Nächten im Juli 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Neues Hotel in zentraler Lage
Wunderschönes neues Hotel in zentraler Lage. Das Team und die Qualität waren großartig. Wir würden inmer wieder buchen.
Aufenthalt von 1 Nacht im November 2019
Antwort von Management Team - La Sinfonia del Rey Hotel & Spa am 27. Nov. 2019
Dear Valued Guest, Thank you for staying with us and spending your valued time sharing your thoughts with us. We are so happy to know that our service has exceeded your expectation. Having another chance to serve you is our pleasure and we can't wait for your next stay! See you soon and wish you all the best.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exceptional staff and great location. We had a wonderful time at the hotel
Aufenthalt von 5 Nächten im Oktober 2019
Antwort von Andy Trinh (Mr.) am 31. Okt. 2019
Dear Valued Guest, Thank you so much for your business and sharing your feedback. We are very happy to hear that you had such a great stay with us and appreciated our quality, service and convenient location. We look forward to seeing you back with us again. Have a fantastic day! Management Team - La Sinfonia Del Rey Hotel & spa

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Andy Trinh (Mr.) am 26. Okt. 2019
Dear Valued Guest, Thank you much for your business and rating us 5 star. That's the sign you had such a great stay with us and we are really happy to learn that. We look forward to seeing you back with us again. Have a fantastic day! Management Team - La Sinfonia Del Rey Hotel & spa

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super schön!!!
Ein wunderschönes hotel im Herz des französischen Viertels. Alles war wunderbar: angefangen mit super freundlichen Empfang und beendet mit einem leckeren Frühstück a la Kart serviert auf dem rooftop. Einfach nur wunderschön!!! Gerne wieder!
Aufenthalt von 1 Nacht im September 2019
Antwort von Management team - La Sinfonia del Rey Hotel & Spa am 24. Sept. 2019
Dear Ms. Julia, Thank you for spending your time writing us such a lovely feedback with some brilliantly captured photos, and we are so proud hearing your great recognition for our team excellent services and especially the breakfast Guest loyalty is key to us, and to know that we have done something right to exceed your expectation means a great deal to us. Rest assured that we will continue to work harder to provide you and our guests a high standard of service as we strive to make our guests feeling at home at La Sinfonia del Rey Hotel & Spa Hanoi Again, thank you for allowing us the chance to serving you at La Sinfonia de Rey Hotel & Spa, we look forward to welcoming you again in the near future.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2019
Antwort von Hung Trinh (Mr.) am 10. Sept. 2019
Thank you very much for your positive evaluation. We appreciate your business with us and look forward to having another chance to be of service to you again soon. Best Regards, Management Team - La Sinfonia del Rey Hotel & Spa

10/10 – Hervorragend

Sheila

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location of the property was amazing, the staff was incredibly friendly, and everything was very clean. I would stay here again should I go back to Vietnam.
Aufenthalt von 6 Nächten im April 2024
Antwort von Mien DO am 13. Mai 2024
Dear Ms. Sheila,Thank you very much for your great feedback after your lovely stay with us, I am delighted to learn that you had a great stay and happy with our rooms, staffs and the services provided. We look forward seeing you again someday in the futureBest regards,

10/10 – Hervorragend

Benita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at La Sinfonia made our stay exepional! They can’t do enough for you and always with a smile .. felt they were very approachable. They helped us organise and as I was in my own before my daughter joined me I felt safe and looked after. Breakfast amazing! I would come straight back here in a heart beat their customer service is spot on. Thankyou to Lucy, Henry and Rose for making my stay in Hanoi so special!
Aufenthalt von 4 Nächten im April 2024
Antwort von Mien DO am 13. Mai 2024
Dear Ms. Benita,Thank you very much for your great feedback after your lovely stay with us, I am delighted to learn that you had a great stay and happy with our rooms, staffs and the services provided. We look forward seeing you again someday in the futureBest regards,

10/10 – Hervorragend

Greg

Aufenthalt von 2 Nächten im April 2024
Antwort von Mien Do am 13. Mai 2024
Dear Mr. Greg,Thank you so much for your feedback.We are looking forward to welcoming you at our hotel again

10/10 – Hervorragend

Jean

Aufenthalt von 3 Nächten im April 2024
Antwort von Mien Do am 13. Mai 2024
Dear Mr. Jean,Thank you so much for your feedback.We are looking forward to welcoming you at our hotel again

10/10 – Hervorragend

Greg

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff of this hotel is one of the most professional and attentive that I have ever experienced. Every comfort is provided. The people working here are so well trained and seem so naturally thoughtful that it is a pleasure to stay at this facility. I had a bit of physical distress and they immediately came forward with ginger tea and it was not just one person. The room was comfortable and every option that we needed was addressed. Beyond 5 Star in Quality.
Aufenthalt von 3 Nächten im April 2024
Antwort von Alex am 10. Apr. 2024
Dear Mr. Greg,Thank you very much for your great feedback after your lovely stay with us, I am delighted to learn that you had a great stay and happy with our rooms, staffs and the services provided. We look forward seeing you again someday in the futureBest regards,

10/10 – Hervorragend

Janet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service at this hotel is over the top friendly and helpful. We loved the look and feel of this place. Even though the room was in the smaller side, it had everything you need and was enough for us. We absolutely loved the experience of being here with the amazing staff. The rooftop patio was lovely too! They even offer you a shower later even though you’ve checked out when you come back and pick up your bags. Book this place! The location is the best, especially on the weekend when it’s a pedestrian only area. But really, it’s the people here that make this a 10/10!
Aufenthalt von 3 Nächten im März 2024
Antwort von Mien Do am 29. März 2024
Dear Ms. Janet,Thank you so much for your kind compliment.On behalf of La Sinfonia Del Rey Hotel & Spa. I would like to express my gratitude for choosing our hotel during the trip in Hanoi. Our endeavour, always, is to exceed our guests' expectations so that they may have a memorable stay and recommend the hotel to their family, friends and associates. We are very glad to learn that this mission has been achieved in your case and all the staff has been helpful and friendly enough to provide you an enjoyable stay. Once again, thank you so much for your feedback & we are looking forward to welcoming you at our hotel again

10/10 – Hervorragend

Eugene

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service. Location right in the old quarter. Just make sure you can handle the busy motorcycle traffic. Room is small but well equipped and decorated. No USB ports so bring your own.
Aufenthalt von 1 Nacht im März 2024
Antwort von Mien Do am 29. März 2024
Thank you very much Mr/Ms. Eugene for your wonderful feedback and kind words after your amazing time with us. I am delighted to learn you loved your stay and the staff. We look forward seeing you soon again in Hanoi next time

10/10 – Hervorragend

Adam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing staff, worked hard to meet our need, good breakfast, excellent massage at the spa. Very comfortable beds, front rooms can be a little noisy, but a good option. I would stay here again
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Alex am 10. Apr. 2024
Dear Mr. Adam.Thank you very much for your great feedback after your lovely stay with us. We look forward seeing you again someday in the futureBest regards,

10/10 – Hervorragend

David

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Toppen vistelse
Hade en fantastik vistelse på alla sätt, personal som gick den extra milen.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Mien DO am 29. März 2024
Thank you very much Mr David for your wonderful feedback and kind words after your amazing time with us. I am delighted to learn you loved your stay and the staff. We look forward seeing you soon again in Hanoi next time

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff at the hotel couldn’t be more helpful and friendly. We had a wonderful 2 night stay.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mien DO am 29. März 2024
Dear Sir/madam,Thank you so much for your kind feedback,We are very happy to learn that you had a pleasant stay at our hotelWe wish you all the best and look forward to welocming you at our hotel again

10/10 – Hervorragend

Khac Tri

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Alain

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Taegu

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

michael

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My favorite hotel I stayed at during my three-week trip to Vietnam. It’s conveniently located with incredibly friendly and helpful staff. I highly recommend it to anyone visiting Hanoi.

10/10 – Hervorragend

Poul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastisk hotel
Intet mindre end et fantastisk hotel ! Alt var i top, lige fra service, værelserne og maden. Det sødeste og meget hjælpsomme personale, vi anbefaler at man får deres hjælp til at booke ture, taxi/taxicykler. Alt spiller, vi kommer meget gerne igen, hvis turen dag igen går i Hanoi.
Morgenmaden
Hotellet
Morgenmad på terassen
Aufenthalt von 5 Nächten im Januar 2024

10/10 – Hervorragend

Chuen Yin Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Timothy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

10/10 – Hervorragend

Robert, Houston

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the staffs
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Tae Gyung

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
스태프의 친절함이나 위치 면에서 아주 만족스러운 스테이였어요. 루프탑 바도 조식도 훌륭해요!
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Rie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
立地とスカイバーが最高でした。 スタッフの方の対応も大変良くて、大満足。 朝食ビュッフェも最高でした
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

BYOUNGHAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staff and fantastic rooftop bar
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Tatsuhiro

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023

8/10 – Gut

Jimmy

Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Hotel à Hanoï
Hôtel idéalement placé dans la vielle ville et au calme ce qui n'est pas évident. Situation ideal en plein centre face au lac. Les chambres sont très confortables, spacieuses et propres. La literie est de très bonnes qualités. L'équipe de l'hôtel est formidable et se démène pour être agréables et prévenants. J'ai beaucoup voyagé et rarement vu ce niveau de service. Une mention spéciale pour la concierge Vy qui toujours disponible (meme trop) si besoin ou si vous cherchez une adresse, un lieu une excursion. Merci !
Aufenthalt von 4 Nächten im November 2023

10/10 – Hervorragend

Heidi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Connie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing stay. Amazing staff. We absolutely loved our stay here and would recommend it to everyone.
Aufenthalt von 1 Nacht im November 2023
Antwort von Thank you for your comments and rating am 1. Dez. 2023
Dear Ms. Connie PatakiThank you so much for your feedback. We are appreciative for the remarks that help us create a better working environment, and our employees would be more excited to welcome additional visitors. Your feedback inspires our crew, and we want to welcome and serve you again, as well as your family and friends; receiving them is our honor. Thank you for choosing us to stay; we wish you good health and a pleasant day.Best Regards

10/10 – Hervorragend

Ashley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

YIN CHIEH

Aufenthalt von 1 Nacht im November 2023
Antwort von Alex Luu am 13. Nov. 2023
Thank you Mr/Ms. Yin Chieh for your feedback after your stay with us,. We are very much look forward seeing you again somedayBest regards

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Alex am 23. Okt. 2023
Dear Mr. JosephThank you for your wonderful feedback, I am happy to learn that you rate us 5/5 over all after your recently stay at our hotel. We look forward seeing you again in Hanoi and hope we would be your home away from yours

10/10 – Hervorragend

Donald

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One of the most beautiful hotels i have stayed in. The bed and bedding very comfortable.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Alex Luu am 10. Okt. 2023
Dear Mr. DonaldThank you for your feedback and wonderful review regarding your stay with us. We look forward seeing you soon todayBest regards

10/10 – Hervorragend

Roy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This hotel is a gem
Amazing hotel in a great location. Very comfortable stay. The staff is very customer oriented. The sky bar offers a beautiful view of the city. I will definitely stay here again.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Alex am 9. Okt. 2023
Thank you Mr/Ms. Roy for your wonderful feedback after your stay with us recently. I am delighted to learn that you love the bar and found that our team are helpful. We are very much look forward seeing you soon next timeBest regards

10/10 – Hervorragend

Darrin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Alex am 2. Okt. 2023
Dear Mr/Ms. DarrinThank you for your wonderful review and feedback. It's great to learn you had a wonderful time at our hotel and we look forwards for your return next time

8/10 – Gut

Daniele

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im September 2023
Antwort von Alex am 14. Sept. 2023
Dear Mr. Daniele Bini, thank you for your wonderful review and feedback after your stay recently. I hope you a great trip ahead and look forward seeing you soon next time

10/10 – Hervorragend

John, Augusta

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Here with a colleague for a few days, and what an amazing place. The staff genuinely cares for its guests and it shows. They happily awaited any opportunity to make our stay as comfortable as possible. 5 stars across the board
Aufenthalt von 2 Nächten im August 2023
Antwort von Alex am 3. Sept. 2023
Thank you Mr. John for your wonderful review and feedback after your recent stay with us. We are delighted to learn you found our service is exceptional, loved the staffs and location. We do look forward seeing you next time in HanoiBest regards

10/10 – Hervorragend

PO MAN

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the services of the staff across different departments. Central locarion and nice breakfast and patio view
Aufenthalt von 4 Nächten im August 2023
Antwort von Alex am 28. Aug. 2023
thank you Mr. Po Man for your wonderful time and feedback. We look forward seeing you soon next time.Best regards

10/10 – Hervorragend

Taylah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Well-located, modern hotel in Old Quarter
We had a quick one-night stay at La Sinfonia. We could not fault the location - it is well positioned in Old Quarter and on a side street off the main road, so the traffic is less. We faced the lake and didn’t notice any road noise. We had stayed at a different hotel in Hanoi earlier in our trip. This hotel was better positioned but had smaller rooms. We also weren’t a fan of the bath/shower but asides from that, we thought it was a great hotel! Although there is no pool, the rooftop bar is spectacular. The buffet breakfast was also great!
Aufenthalt von 1 Nacht im August 2023
Antwort von Alex am 28. Aug. 2023
thank you Mr/Ms. Taylah for your wonderful time and feedback. We look forward seeing you soon next time.Best regards

10/10 – Hervorragend

john

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fantastic 5 day stay.Beautiful clean facilities and great staff.Breakfast was well above average.Roof top bar is quite famous and easy to see why.Great place to watch sunset and enjoy a drink.Rooms are very tasteful and up market.Recommend this hotel to anyone.
Antwort von Alex Luu am 1. Aug. 2023
Thank you Mr. John for your wonderful review and feedback after your stay with us. On behalf of our team, I would like to express our sincere appreciation and look forward seeing you next time in Hanoi

10/10 – Hervorragend

christine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
La Sinfonía Title: A Truly Amazing Experience at an Exceptional Hotel in Hanoi Review: I recently had the pleasure of staying at a hotel in Hanoi, and I must say, it was an absolutely amazing experience from start to finish. From the moment I arrived until the day of my departure, everything about this hotel exceeded my expectations. First and foremost, the staff was simply outstanding. They were warm, welcoming, and went above and beyond to ensure that every aspect of my stay was perfect. From the attentive front desk team to the friendly housekeeping staff, everyone was dedicated to providing exceptional service. Their attention to detail and genuine care for the guests truly made a difference. Now, let's talk about the rooms. They were nothing short of remarkable.exquisitely furnished, the rooms offered a perfect blend of comfort and luxury. The attention to detail was evident in every aspect, from the plush bedding to the modern amenities. The cleanliness and tidiness of the rooms were impeccable, and I truly felt like I was in a home away from home. The quality of the food was exceptional, and each meal was a delightful culinary experience. Additionally, the hotel's bar served a wide selection of beverages, including expertly crafted cocktails, making it a perfect A Truly Amazing Experience at an Exceptional Hotel in Hanoi In conclusion, my experience at this hotel in Hanoi was nothing short of exceptional. The amazing staff, luxurious rooms,amazing
Aufenthalt von 6 Nächten im Juni 2023
Antwort von Alex Luu am 19. Juli 2023
Dear Ms. Christine,Thank you for your lovely review and wonderful feedback. Our team and I are very much grateful for your kind words and appreciated your sharing, we look forward seeing you soon for your next trip in HanoiBest regards