King, Classic-Zimmer, 1 King-Bett, Zugang zur Business-Lounge | 1 Schlafzimmer, hochwertige Bettwaren, Pillowtop-Betten, Minibar

Bewertungen von InterContinental Hanoi Landmark72, an IHG Hotel

5 out of 5
InterContinental Hanoi Landmark72, an IHG Hotel
Keangnam Hanoi Landmark Tower , Plot E6, Cau Giay, Me Tri Ward, Tu Liem District, Hanoi

Bewertungen

9,6

Außergewöhnlich

362 von insgesamt 464 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
77 von insgesamt 464 Gästebewertungen haben eine Bewertung von 8 - Gut" "
23 von insgesamt 464 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 464 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 464 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,0/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Cyril

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great room, well furnished and excellent breakfast buffet.
Aufenthalt von 1 Nacht im November 2023
Antwort von Thao Do am 6. Dez. 2023
Dear Cyril, Thank you for your fantastic review.We are thrilled that you enjoyed our spacious and well furnished guest room as well as delightful breakfast. Thank you for choosing us, and we look forward to hosting you again for another memorable stay.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Dirk

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top for Business
Top Business Aufenthalt
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Robbert Manussen am 17. Feb. 2020
Dear Dirk, Thank you for making InterContinental Hanoi Landmark72 as your hotel of choice while in Hanoi. We are enchanted to receive your fabulous feedback as providing our guests with highest quality of service and product has always been at the heart of every thing we do. Your 10 out of 10 review let us know that your stay was nothing less than stellar. Dirk. thank you again for your kind remarks and we hope InterContinental Hanoi Landmark72 will continue to be your home whenever you come back to Hanoi. Kind regards, Robbert Manussen General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Robbert Manussen am 17. Jan. 2020
Dear valued guest, Thank you for your 5-star review. We strive to deliver the most comfortable experience to all of our guests and it brings us joy to learn that this was the case of your stay. Hopefully we will have chance to take care of you in the not too distant future. Kind regards, Robbert Manussen General Manager

10/10 – Hervorragend

Gunnar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Für Städtetour sehr zu empfehlen
Top Service, tolles Steakrestaurant, Taxifahrt in Altstadt 30 Minuten
Aufenthalt von 2 Nächten im Oktober 2018

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is amazingly clean with great view. Breakfast is so delicious.
Aufenthalt von 4 Nächten im März 2024

8/10 – Gut

Kazuhiko

Gut: Sauberkeit
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Tomohiko, Minato

Mit der Familie gereist
Gut: Sauberkeit
ハノイ中心街から外れたコリアンタウン内にあり、眺望は大変良いし、食事も高いが美味しい。 旧市街とか行くのであれば不便、タクシーで20万VNDくらいにかかる。
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Thao Do am 14. Mai 2024
Dear Tomohiko,Thank you for taking time to leave us a review about your recent stay at InterContinental Hanoi Landmark72.We are enchanted to learn that overall you enjoyed a pleasant time at our hotel and found the food offering to be delicious.I and the team hope to have pleasure of welcoming you back in the near future.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Sun Hong

Gut: Personal & Service
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Thao Do am 8. Mai 2024
Dear Sun Hong, Thank you for having chosen to stay with InterContinental Hanoi Landmark72.We are elated to learn that you enjoyed pleasant time at our hotel and rated so high for your experience. I and the team look forward to welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

FUMIMARO

Gut: Ausstattung
Really welcome staff and their passion for service. I really satisfied with the stay. It’s far from old quarter which is the disadvantage but overall satisfaction is high because of great services.
Aufenthalt von 8 Nächten im April 2024
Antwort von Thao Do am 3. Mai 2024
Dear FUMIMARO,Thank you for taking time to share your feedback following your most recent stay at InterContinental Hanoi Landmark72.Creating memorial experience to our guests has always been at the heart of everything we do here. It warms our heart to learn that what impress you the most is the warm hospitality and exceptional service rendered by our colleagues. Your shining words shall be shared with our team and we do hope to have pleasure of welcoming you back when your travel plan brings you back to Hanoi.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Conrad Joseph

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
quite area
Aufenthalt von 2 Nächten im April 2024
Antwort von Thao Do am 2. Mai 2024
Dear Conrad Joseph, Thank you for taking time to leave us a review following your most recent stay at InterContinental Hanoi Landmark72.We are elated to learn that you had pleasant time while staying with us and found the hotel tranquil ambience perfect for your stay.I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manger

10/10 – Hervorragend

José

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the hotel and the hospitality
Aufenthalt von 1 Nacht im April 2024
Antwort von Thao Do am 15. Apr. 2024
Dear José,Thank you for taking time to review about your recent stay at InterContinental Hanoi Landmark72.We are delighted to learn that you had pleasant time and appreciate the warm hospitality rendered by our colleagues. I and the team look forward to welcoming you back for another exceptional experience.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Aminah

Aufenthalt von 5 Nächten im April 2024
Antwort von Thao Do am 2. Mai 2024
Dear Aminah, Thank you for your 5-star review.We are glad to learn that you have enjoyed an overall positive stay experience with us. We greatly value your feedback and look forward to your next visit to InterContinental Hanoi Landmark72.Regards,Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

man stephanie Leung, Yuen Long

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this property, spacious, friendly and helpful staff
Aufenthalt von 2 Nächten im März 2024
Antwort von Thao Do am 7. Apr. 2024
Dear man stephanie Leung, Thank you for having chosen InterContinental Hanoi Landmark72 as your accommodation in Hanoi.At the InterContinental Hanoi Landmark72 we pride ourselves on delivering the most memorable of experiences to all our guests, and we are thrilled to hear you had such a wonderful visit. Your lovely comments are highly appreciated, and we are looking forward to create another unforgettable experience with you soon. Warm regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Sungmok

Aufenthalt von 3 Nächten im März 2024
Antwort von Thao Do am 24. Apr. 2024
Dear Sungmok, Thank you for having chosen InterContinental Hanoi Landmark72 as your accommodation in Hanoi.We are delighted to learn that you had pleasant time at our hotel. On behalf of the team, we look forward to welcoming you again to InterContinental Hanoi Landmark72.With warm regards,Thao DoQCI Manager

10/10 – Hervorragend

Clemen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We especially like the hotel breakfast got many food varity with quality! The area is full of nice Korean restaurants which make you feel like in Seoul! Location wise is roughly 30 mins to all major tourist attractions in City
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Management Team am 19. März 2024
Dear Clemen,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our breakfast selection and found it to be diverse and of high quality. It's also fantastic to know that you appreciated the vibrant Korean restaurant scene in the area, which added to your overall experience.Regarding the location, we're delighted that our proximity to major tourist attractions in the city was convenient for you.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay with us.Best regards,Hotel Management Team

10/10 – Hervorragend

Kenneth, Saratoga

Mit der Familie gereist
We got what we expected: 5 star facilities, amenities and service! The staff, all of them, were the best. One door person actually stood in the rain for 10-15 mins. trying to get us a taxi. We loved our stay. The breakfast buffet was the best we had anywhere in Vietnam!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Thao Do am 26. Feb. 2024
Dear Kenneth, Thank you for your shining compliments.At InterContinental Hanoi Landmark72,we take great pride to create memorable experience for our valued guests. We are glad that every aspect of your hotel was up to your expectation. We are glad to know that we have the best buffet breakfast in Vietnam and the dedicated service from our colleague left you with long lasting impression. We are much looking forward to welcoming you back for another amazing stay.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Chanmoon

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Thao Do am 31. Jan. 2024
Dear Chanmoon,Thank you for having awarded such a high rating review following your recent visit to InterContinental Hanoi Landmark72. Guest satisfaction is our priority and your kind review let us know that we have succeeded in making your visit truly comfortable and memorable for you. I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Kyoungho

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Thao Do am 31. Jan. 2024
Dear Kyoungho,Guest satisfaction has always been at the top of everything we do. Your 10 out of 10 stars review after your recent experience at the hotel let us know that we have succeeded in creating a memorable one for you. I and the team thank you for your patronage and we do hope to have pleasure of welcoming you back soon.Warm regards, Thao Do Quality & Continuous Improvement Manager

10/10 – Hervorragend

MINORU

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
サービス、食事全てに満足です。
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Thao Do am 29. Jan. 2024
Dear MINORU, Thank you for taking the time to leave us such an awesome review following your experience at InterContinental Hanoi Landmark72.I am extremely pleased to learn that you had such a lovely experience with us and would like to thank you very much for your kind words for the excellent services and sharing provided by the team.Thank you very much for your patronage and I look forward to the pleasure of having you back for another exceptional experience.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

JONG UK

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
아주 좋았어요
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Thao Do am 29. Jan. 2024
Dear JONG UK , Thank you for taking the time to leave us such an awesome review following your experience with us at InterContinental Hanoi Landmark72.We are elated to learn that you enjoyed great time when staying at our hotel. At the InterContinental Landmark72, quality of service is imperative to each and every employee and we endeavour to provide the five star service to each and every guest.I do hope we get the chance to host you again and show you the true InterContinental Landmark72 service experience.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Eunsun

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Thao Do am 24. Jan. 2024
Dear Eunsun,Thank you for having chosen to stay at InterContinental Hanoi Landmark72.Guest satisfaction is our goal and achievement and it brings us joy to learn that you rated 10 out of 10 for your experience at our hotel.We are much looking forward to welcoming you back soon.Regards,Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Minsu

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Thao Do am 24. Jan. 2024
Dear Minsu,Thank you for spending time to leave us review following your most recent stay at InterContinental Hanoi Landmark72.We are delighted to learn that you had great time at our hotel. I and the team look forward to welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Tokiko

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Thao Do am 16. Jan. 2024
Dear Tokiko, Thank you for your 5-star review.At InterContinental Hanoi Landmark72, we strive to create wonderful experience to our guests and it brings us joy to learn that you enjoyed great time at the hotel.We hope to have pleasure to welcome you back in the near future.Regards,Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Ralph

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Thao Do am 15. Jan. 2024
Dear Ralph,Guest satisfaction is our top priority and we are delighted to learn that you rated so high for your recent experience at InterContinental Hanoi Landmark72. I and the team look forward to welcoming you back soon.Regards,Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Lota

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Thao Do am 15. Jan. 2024
Dear Lota, Guest satisfaction is our top priority and we are delighted to learn that you rated so high for your recent experience at InterContinental Hanoi Landmark72. I and the team look forward to welcoming you back soon.Regards,Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Takashi

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Thao Do am 15. Jan. 2024
Dear Takashi, Guest satisfaction has always been at the top of everything we do. Your 5-star review after your recent experience at the hotel let us know that we have succeeded in creating a memorable one for you. I and the team thank you for your patronage and we do hope to have pleasure of welcoming you back soon.Warm regards, Thao Do Quality & Continuous Improvement Manager

10/10 – Hervorragend

Azizur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly Recommend
We had the pleasure of staying at the Intercontinental Hanoi landmark hotel recently, and I must say, the experience was simply outstanding. The duty manager Le Van Tam went above and beyond to ensure our stay was exceptional. Not only did they greet us warmly upon arrival, but extended his hospitality on the daily at the club lounge. They also took the initiative to upgrade our room to a stunning junior suite when the AC malfunctioned in the other room. Their attention to detail and genuine care for guests truly set this hotel apart. From personally ensuring all our needs were met to rechecking if anything else was required, the manager's commitment to hospitality was remarkable. It's rare to encounter such a dedicated individual who elevates the entire guest experience. The upgraded room was beautifully appointed, exceeding all expectations, and made our stay even more memorable. This level of personalized service and generosity speaks volumes about the hotel's commitment to excellence. I cannot commend the manager and the staff enough for their exceptional service and genuine hospitality. This hotel will undoubtedly be my top choice for future stays, thanks to the remarkable care and attention we received.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Thao Do am 15. Jan. 2024
Dear Azizur,We sincerely appreciate you taking a moment to share your experience with InterContinental Hanoi Landmark72. As we are dedicated to delivering exceptional service, it is most heartening to know that our colleague, especially our Duty Manager Mr. Tam Le, had gone the extra mile making sure your stay to be memorable. Your compliments are truly appreciated and will be shared with Tam and our team as I am sure it will be a great source of motivation for them to continuously exceed expectations.Best regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Xing

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome place to stay
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Thao Do am 5. Jan. 2024
Dear Xing, Thank you for having chosen InterContinental Hanoi Landmark72 for your recent visit to Hanoi.We are enchanted to receive your 5 out of 5 star review as your satisfaction is our goal and achievement. We hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Il Kyung

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Thao Do am 27. Dez. 2023
Dear Il Kyung , Guest satisfaction has always been at the top of everything we do. Your 5-star review after your recent experience at the hotel let us know that we have succeeded in creating a memorable one for you. I and the team thank you for your patronage and we do hope to have pleasure of welcoming you back soon.Warm regards, Thao Do Quality & Continuous Improvement Manager

10/10 – Hervorragend

SUNGBIN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Thao Do am 27. Dez. 2023
Dear SUNGBIN, Thank you for taking time leave us review following your recent stay at InterContinental Hanoi Landmark72.We are delighted to receive your 10 out of 10 rating. Guest satisfaction is our priority here and it warms our heart to learn that you thoroughly enjoyed your time at our hotel. Looking forward to the pleasure of welcoming you back soon for another memorable moment.Regards, Thao DoQuality & Continuous Improvement Manager

2/10 – Ungenügend

Jun Ki

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Thao Do am 15. Jan. 2024
Dear Jun Ki ,Thank you for having awarded such a high rating review following your recent visit to InterContinental Hanoi Landmark72. Guest satisfaction is our priority and your kind review let us know that we have succeeded in making your visit truly comfortable and memorable for you. I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Hengching

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Thao Do am 22. Dez. 2023
Dear Hengching , We are enchanted to receive your 10 out of 10 star review following your recent stay. At InterContinental Hanoi Landmark72, guest experience has always been at the heart of everything we do here. It is great pleasure to learn that you enjoyed great time here. We look forward to welcoming you back for another amazing stay.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

TEBNOMA DAVID

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was an amazing stay at the Landmark 72 hotel Hanoi . Everything was good and perfect. Staff are very nice and front desk staff helpful and friendly. The 71 floor club suite staff are friendly and always warm. Breakfast fantastic and nice people.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Thao Do am 15. Dez. 2023
Dear TEBNOMA DAVID,Thank you for taking time to share your amazing experience at InterContinental Hanoi Landmark72.Guest experience has always been at the heart of everything we do here. It brings us joy to read your high appreciation for exceptional service and warm hospitality from Front Desk to Club Lounge to 3 Spoons team. Thank you for your patronage and we look forward to welcoming you back to the hotel in near future.Regards, Thao DoQuality & Continuous Improvement Manager

8/10 – Gut

Uk

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Thao Do am 15. Dez. 2023
Dear valued guest, Thank you for taking time to review your recent experience at InterContinental Hanoi Landmark72.We are delighted to learn that overall you had pleasant time at our hotel. We hope to have pleasure of welcoming you back again,Regards,Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

JUNHO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent experience always
Staffs are kind. Professional Location is good. Near from korean town Room is clean
Aufenthalt von 3 Nächten im November 2023
Antwort von Thao Do am 6. Dez. 2023
Dear JUNHO, Thank you for sharing such lovely feedback following your recent stay at InterContinental Hanoi Landmark72.We are enchanted to learn that you found the hotel location convenient for you and room cleanliness is up to your expectation. It bring us joy to read your high appreciation for the warm hospitality rendered by our associates. We look forward to welcoming you back on your future travels.

8/10 – Gut

deok young

Aufenthalt von 2 Nächten im November 2023
Antwort von Thao Do am 6. Dez. 2023
Dear deok young, Thank you for taking time to review your recent stay at InterContinental Hanoi Landmark72.We are elated to learn that overall you had pleasant time at our hotel.I and the team look forward to welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

8/10 – Gut

Hyeji

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Thao Do am 22. Dez. 2023
Dear Hyeji , Thank you for having awarded such a high rating review following your recent visit to InterContinental Hanoi Landmark72. Guest satisfaction is our priority and your kind review let us know that we have succeeded in making your visit truly comfortable and memorable for you. I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Young Kyun (Jeff)

Aufenthalt von 2 Nächten im November 2023
Antwort von Thao Do am 22. Dez. 2023
Dear Young Kyun (Jeff), Guest satisfaction has always been at the top of everything we do. Your 5-star review after your recent experience at the hotel let us know that we have succeeded in creating a memorable one for you. I and the team thank you for your patronage and we do hope to have pleasure of welcoming you back soon.Warm regards, Thao Do Quality & Continuous Improvement Manager

10/10 – Hervorragend

HYUNGSIK

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Thao Do am 22. Nov. 2023
Dear HYUNGSIK, Thank you for taking time to review your recent experience at InterContinental Hanoi Landmark72.Guest satisfaction has always been our top priority here and we are are delighted to learn that you had pleasant stay and rated so high for your experience.We do hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

eunmin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Thao Do am 8. Nov. 2023
Dear eunmin,We are elated to learn that you had pleasant stay and rated so high for your recent experience at our hotel.We do hope to have pleasure of welcoming you back to InterContinental Hanoi Landmark72 in the near future.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Simon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Thao Do am 8. Nov. 2023
Dear Simon, We are thrilled to receive your 10 out of 10 score review following your recent stay at InterContinental Hanoi Landmark72. Guest satisfaction is our utmost priority and your 10-score review let us know that we have succeeded making your stay truly memorable.I and the team look forward to welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

8/10 – Gut

DOKYUNG

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Thao Do am 8. Nov. 2023
Dear DOKYUNG , Thank you for taking time to leave us a review following your recent stay at InterContinental Hanoi Landmark72.We are delighted to learn that you had great time at the hotel. We hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Abrum

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Thao Do am 17. Okt. 2023
Dear Abrum ,Thank you for having awarded such a high rating review following your recent visit to InterContinental Hanoi Landmark72. Guest satisfaction is our priority and your kind review let us know that we have succeeded in making your visit truly comfortable and memorable for you. I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

AIMI

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Thao Do am 12. Okt. 2023
Dear AIMI, Thank you for your kind review.We are delighted to learn that you enjoyed a pleasant time while staying at our hotel.We do hope to have pleasure of welcoming you back to InterContinental Hanoi Landmark72 in the near future.Regards,Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

nina

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2023
Antwort von Thao Do am 4. Okt. 2023
Dear nina,Thank you for taking time to leave us a review following your recent stay at InterContinental Hanoi Landmark72.We are enchanted to learn that you had pleasant time while staying at our hotel. We are look forward to welcoming you back for another amazing stay.Kind regards,Thao DoQuality & Continuous Improvement Manager

4/10 – Schlecht

Kanniphat

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von Thao Do am 4. Okt. 2023
Dear Kanniphat, Thank you for taking time to leave us a review following your recent stay at InterContinental Hanoi Landmark72.Guest experience has always been at the heart of everything we do here. We are sad to learn that your stay with us was not up to your expectation. Please accept our most sincere apology for any inconvenience it may cause to you. We do hope you will consider returning to InterContinental Hanoi Landmark72 so we may have another chance to deliver to you a truly memorable and expectational service. Regards,Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

Il Kyung

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well prepared and welcome.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Thao Do am 4. Okt. 2023
Dear Il Kyung, At InterContinental Hanoi Landmark872, guest satisfaction is our goal and achievement. It brings us joy to receive your 5 star review following your recent stay at our hotel. Hopefully we will have another chance to taking care of you when you come back to Hanoi.Kind regards, Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

JENGHEE

Aufenthalt von 1 Nacht im September 2023
Antwort von Thao Do am 4. Okt. 2023
Dear JENGHEE,Thank you for having chosen InterContinental Hanoi Landmark72 as your accommodation in your recent visit to Hanoi. Guest satisfaction is our top priority here and we are delighted to receive your perfect rating 10 out 10 for your experience at our hotel.Hopefully we will soon have another chance to welcoming you back to the hotel.Regards, Thao DoQuality & Continuous Improvement Manager

8/10 – Gut

Hogeun

Aufenthalt von 3 Nächten im September 2023
Antwort von Thao Do am 4. Okt. 2023
Dear Hogeun,Thank you for your recent stay at InterContinental Hanoi Landmark72.We are elated to learn that overall you had pleasant time while staying at our hotel. We do hope to have pleasure of welcoming you back soon.Regards,Thao DoQuality & Continuous Improvement Manager

10/10 – Hervorragend

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Aufenthalt von 2 Nächten im September 2023
Antwort von Thao Do am 17. Okt. 2023
Dear valued guest, Guest satisfaction has always been at the top of everything we do. Your 5-star review after your recent experience at the hotel let us know that we have succeeded in creating a memorable one for you. I and the team thank you for your patronage and we do hope to have pleasure of welcoming you back soon.Warm regards, Thao Do Quality & Continuous Improvement Manager