Deluxe-Zimmer, Balkon | Minibar, Zimmersafe, Schreibtisch, schallisolierte Zimmer

Bewertungen von Hanoi House Hostel & Travel

3 out of 5
Hanoi House Hostel & Travel
85 Ma May Street, Hang Buom Ward, Hoan Kiem District, Hanoi

Bewertungen

9,2

Wunderbar

101 von insgesamt 150 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
39 von insgesamt 150 Gästebewertungen haben eine Bewertung von 8 - Gut" "
7 von insgesamt 150 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 150 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 150 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,6/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

10/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location, extremely kinf staff, tasty brekfast, nice room.
Aufenthalt von 1 Nacht im Juli 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentrales Hotel mit super freundlichem Personal
Hotel ist sehr zentral in der Stadtmitte gelegen. Insgesamt haben wir 3 Nächte dort verbracht und waren begeistert. Das Personal war sehr zuvorkommen und unglaublich höflich. Das Frühstück hat uns auch richtig gut geschmeckt. Man hatte immer die Auswahl zwischen einem westlichen Frühstück oder einem asiatischem. Zusätzliche gab es immer frische Früchte. Die Zimmer sind klein aber völlig ausreichend und sauber.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Hotel mitten in der Altstadt
Unterkunft liegt mitten in der Altstadt. Das Haus zeigt schon einige Abnutzungserscheinungen. . Trotzdem ist alles sauber und gepflegt.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Hotel mitten im chaotischen Hanoi
Das Personal ist sehr hilfreich vorallem auch bei Planen von Touren rund um Hanoi.
Antwort von Hotel Manager am 12. März 2015
Dear Guests, Thank you very much for your kind words following your recent stay at The Hanoi Guest House. I was really glad that you enjoyed our service and the location and facilities, tours of the hotel. Myself and all of the team look forward to welcoming you back once again in the near furture. Many thanks, HANOI GUEST HOUSE TEAM “A home away from home”

10/10 – Hervorragend

Daniel+Babsi, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Preis-/Leistungsverhältnis
Das Hotel ist nur weiter zu empfehlen. Schöne und saubere Zimmer, tolles Frühstück und zentrale Lage. Das Personal war sehr freundlich, die angebotenen Touren sind aber etwas teurer als in den einschlägigen tourist informations, welche zahlreich um da Hotel zu finden sind.
Antwort von Hotel Manager am 11. Apr. 2015
Dear Daniel+Babsi, Thank you very much for choosing our accomodation. It's wonderful to hear from you, and each of our staff are delighted to hear from you as well. Thank for highlighting our location, service, valued and our helpful staff . Again, thank you, and we hope to welcome you back in the years ahead. All the best, HANOI GUEST HOUSE TEAM “A home away from home”

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentrale Lage mit vielen Restaurants und Cafés
Ein sehr gastfreundliches Team, wo wir gerne wieder übernachten würde. Hilfsbereit und entgegenkommend. Auch toll, dass wir meinen unseren Rucksack deponieren konnten, da wir auf Tour waren.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nettes Hotel in guter Lage,nur leider sehr unangenehmer,muffiger Geruch im Zimmer

10/10 – Hervorragend

Leslie

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you for an excellent stay everyone was so attentive to my requests.
Aufenthalt von 5 Nächten im April 2023

10/10 – Hervorragend

Janet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2022

8/10 – Gut

Amy

Gut: Sauberkeit und Personal & Service
Budget but Good
My experience was fine. Great location! I'd stay there again. Solo traveler just needing a place to stay. It was really noisy a few of the mornings. It sounded like a knocking sound as soon as I would almost fall asleep. They lock the front door so if people stay out late, they bang on the glass to get in. That was annoying. Everything else was great. Super friendly front desk.
Aufenthalt von 4 Nächten im Februar 2020

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Great location! I’m going back next week
Aufenthalt von 1 Nacht im November 2019
Antwort von Diep Nguyen (Ms) am 11. Nov. 2019
Dear Mr. Martin, We are truly delighted to know that you are one of our valued and loyal guests who very much appreciate the unparalleled quality of service and attention we cater to our discerning guests like yourself. In addition, it makes us so proud that you indeed enjoyed your stay and had relaxing quality time at the hostel. Thank you for your commendable remarks about our ideal location. We look forward to welcoming you back soon. Best Regards,

10/10 – Hervorragend

P, Paris

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bon accueil. Personnel au top. L’hôtel est bien situé.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Diep Nguyen (Ms) am 8. Nov. 2019
Dear Valued Guest, We thank you so much for such kind words about our hotel and how much you enjoyed your stay at Hanoi House Hostel & Travel as well as totally satisfied with our ideal location. We do take pride in catering to our guest’s needs the best way we can. Thank you once again for mentioning all the staff. Yes, they have been our great asset and definitely, I will forward your message to them in order to make their day. And please do not hesitate to contact us in advance for your next visit. All the best!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were so helpful and always had a smile on their faces.
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Diep Nguyen ( Ms) am 24. Okt. 2019
Dear Valued Guest, We thank you so much for such kind words about our hotel and how much you enjoyed your stay at Hanoi House Hostel & Travel. We do take pride in catering to our guest’s needs the best way we can. Thank you once again for mentioning all the staff. Yes, they have been our great asset and definitely, I will forward your message to them in order to make their day. And please do not hesitate to contact us in advance for your next visit. All the best!

10/10 – Hervorragend

Jimmy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von Diep Nguyen ( Ms) am 21. Okt. 2019
Dear Ms.Jimmy, Thank you so very much for taking the time to write such a lovely review of our hostel. It means so very much to us and we appreciate it greatly. There was a saying: the first impression is the last impression. We are thrilled to learn that you all loved your experience from check-in to check-out. It is really a huge motivation for them to keep up the good work. Please do come and stay again soon and remember Hanoi House Hostel&Travel as your Hanoi home.

10/10 – Hervorragend

Janet, AR, USA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wow! Everything you could ever want or need in a hotel! We were upgraded to the honeymoon suite upon arrival and it was AMAZING! We so enjoyed the balcony, large immaculate room, modern bathroom and the breakfast is UNBELIEVABLE! Plus the location is PERFECT!!! And the staff...so friendly, welcoming and willing to help! Always smiling! We absolutely LOVED this place!!
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Diep Nguyen (Ms) am 20. Okt. 2019
Dear Ms.Janet, Thank you for your very nice review of our hostel. We are pleased to hear that you enjoyed your stay with us. We appreciate the kind words about our facilities with a spacious room and our service provided by the staff, delicious breakfast as well as the perfect location. Providing a special hospitality experience and personal attention to each of our guests is a part of the heart and soul of our hotel and we feel so touched as our effort was recognized. Once again, thank you for all the compliments. We rather hope this won’t be your last visit and we look forward to welcoming you back as your second home in Hanoi.

8/10 – Gut

HYUNSOO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
데스크 친절도 높음. 2성임에도 미소를 잃지 않는 리셉셔니스트를 보면 기분이 좋아짐. 2성 치고는 안락하고 청결한 룸. 2성 치고는 깔끔히 먹을 수 있는 조식. 갓성비 그 자체라고 볼 수 있음. 와이파이도 됨.
Aufenthalt von 2 Nächten im August 2019
Antwort von Diep Nguyen am 20. Sept. 2019
Dear Mr/Ms.HyunSoo, Thank you so much for giving us such a wonderful review regarding your experience at our hostel. It is our honor to learn that you totally enjoy our caring, our smile, the kindness and helpful staff and varied choice for breakfast. We shall proudly share your kind words of appreciation to all the team as a huge motivation to continue offering the best quality of service to each traveler. Once again, thank you so much for choosing us for your recent stay and we look forward to welcoming you in the near future as a new home far from home. All the best! Yours Truly, Hanoi House Hostel&Travel

8/10 – Gut

NB, San Sebastián, España

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente ubicación y habitaciones en buen estado y muy limpias. En nuestro caso nos dijeron que nos subían de categoría y nos pasaban a una habitación mejor (considero que es mentira porque nos pasaron a una habitación en la azotea en la que únicamente estaba nuestra habitación y cosas del servicio como colchones y somieres viejos(el ascensor solo llegaba hasta el séptimo por lo que había que subir un piso por unos escalones muy altos y no condicionados para huéspedes) en el que hacía un calor infernal. Sin embargo la limpieza era muy buena y también la atención del personal. Recomiendo este alojamiento para quien quiera una buena ubicación (en el casco antiguo y cerca de la parada de bus del aeropuerto) para conocer Hanoi sin gastar mucho.
Aufenthalt von 3 Nächten im August 2019
Antwort von Diep Nguyen am 20. Sept. 2019
Dear Mr/Ms.NB, We would like to extend our gratitude to you for choosing to stay with us and for sending us your feedback regarding your recent stay. It is our honor to learn that you enjoyed the cleanliness, our ideal location and especially our friendly and helpful staff with good responsibility. Besides, we strive hard to meet our guest’s expectation by providing a service with a combination of discretion and thoughtfulness. So it is with sincere regret to note your concerns regarding the facilities. Please rest assured that your compliment will be well noted to our manager to consider carefully and improve. Thank you again for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Best Regards, Hanoi House Hostel&Travel

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic stay! The staff constantly checks on you when you walk by and offers great recommendations. Planned both of our tours to Lan Ha Bay and Ninh Binh easily. Great location. Great breakfast. Highly recommend
Aufenthalt von 1 Nacht im August 2019
Antwort von Diep Nguyen am 20. Sept. 2019
Dear Valued Guest, Thank you for taking your precious time to share with us your experience at our hostel. It is our honor to learn our helpful and incomparable hospitality staff with good responsibility and organization had made your stay in Hanoi much more pleasurable. Besides, your value comment on our ideal location and delicious and varied breakfast are also highly appreciated. Your kind compliments definitely will be shared with the entire team and it will be a great motivation for them. Thank you again for recommending our hostel so warmly and we look forward to welcoming you to another exquisite stay. Yours Truly, Hanoi House Hostel&Travel

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic stay! Staff helped me organise and booked trips to Ninh Binh and Lan Ha Bay. Both were excellent! Room and breakfast great . Location nearby downtown. Highly recommend
Aufenthalt von 3 Nächten im August 2019
Antwort von Diep Nguyen am 20. Sept. 2019
Dear Valued Guest, Thank you so much for taking the time to write such an excellent feedback regarding your recent stay at our hostel. We are delighted to learn that you really enjoyed our accommodation with essential equipment, varied and delicious breakfast especially our incomparable hospitality staff with a helpful recommendation and ideal location. Your kind feedback on the quality of services rendered our team will surely be conveyed to keep them motivated in maintaining their excellent service and attention to our valued guests like yourself. It was indeed a great pleasure having you stayed with us and hope to welcome you back again soon and we assure you of our very best services and attention at all times. Best Regards, Hanoi House Hostel&Travel

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay, great price
Service was overly friendly, breakfast was cooked to order, room condition was great.
Aufenthalt von 1 Nacht im Juli 2019

10/10 – Hervorragend

STELLA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel pres de tout le marche de nuit a proximite Beaucoup de restaurant. Super equipe a l acceuil (Thien, Lan et Thao) Merci aussi a lequipe de cuisine et le reste du personnel
Aufenthalt von 8 Nächten im Juli 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nous avons été surclassés lors de notre séjour dans cet hôtel et avons pu profiter d'une grande chambre au dernier étage, avec une petite terrasse et vue sur Hanoi. Bon petit déjeuner et quartier sympathique
Aufenthalt von 1 Nacht im Juli 2019

10/10 – Hervorragend

Yong-Min

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2019

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Happy hanoi guest house
Nice hotel in the heart of old town hanoi. Within walking distance of the famous lake. Just be very careful of the roads. Walk accross dont run!. Initially booked for 2 nights, but hotel sorted an excellent trip to ha long bai overnight tour, able to keep our luggage safe so only needed an overnight bag. We returned to hotel for an additional night ar an excellent rate. Hotel organised taxi to airport and from airport to our new hotel. Loved our trip to hanoi, very busy but very good at the same time. Staff very friendly and kind. Breakfast is very nice and cooked to order. Thank you hanoi huest house x
Aufenthalt von 2 Nächten im Juni 2019

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
지인들과 트리플 룸으로 예약했습니다. 그런데 오버부킹이 된것인지 트리플 룸을 예약했지만 방을 무료로 업그레이드 해준다며 더블1 싱글1 방인 더 안좋은 방으로 안내하더군요. 각각의 금액을 알고 있어서 기분도 좋지않고, 비용차이도 나는데 너무 자연스럽게 거짓말를 해서나 실망스러웠습니다. 시간이 없어 그냥 이용하기로 하고 간의침대1와 수건 칫솔 등을 요청했습니다. 침대하나만 들어오고 아무것도 없네요. 기본적으로 제공되야하는 정보도 제공되지 않아 조식시간도 모르고 불편하기 그냥 잠만 자게되었습니다. 다시는 재방문하지 않겠습니다.
Aufenthalt von 1 Nacht im Juni 2019

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 3 Nächten im April 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staffs, great hospitality.
Aufenthalt von 1 Nacht im April 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im April 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were so lovely and friendly. We stayed there between going to Sapa and Halong Bay and they made coming back each time feel like coming home. Highly recommend staying here.
Aufenthalt von 1 Nacht im März 2019

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
口コミに記載されていた通り、非常に丁寧で親切なホテルでした。(責任者のMr.David,受付のMs.Lan,ポーターのMr.Cong)、彼らはいつも笑顔で親切に声をかけてくれました。 12泊しましたが、特に問題はなく。すぐ近くに沢山のレストランや焼肉、コンビニがあり快適な滞在を過ごせました。海外旅行者も西欧やアジアから沢山来ており、夜も明るい地域です。 注意点としては、女性はコンディショナーをどこかで購入する必要があること。また旧市街のため朝と夕方に近くが渋滞することでしょうか。 オススメはバルコニーの付いた部屋です。
Aufenthalt von 12 Nächten im März 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im März 2019

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Check in was irritating, we just arrived from a 6 hrs Sapa Bus to Hanoi. They asked us for our Passport, gave it to the clerk. She then tells us to go have a welcome drink and wait in the lobby. We did. Then after 15 mins, we were told our room was ready. She kept our Passports and told us she would give it back when we came back downstairs, ok we left to get settled and came back to go out and eat, Passports given back. 4 hrs later, front desk calls our room (while we were dead asleep) requesting for our Passports again. We went down with our Passports only to find they did not need it. What the world?!?! Frustrating to say the very least
Aufenthalt von 3 Nächten im März 2019

10/10 – Hervorragend

Angéline

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im März 2019

8/10 – Gut

Justyna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent staff
Great location in the heart of the Old Quarter. Staff were super friendly & extremely helpful. Our room was basic but clean & comfortable. Excellent & personal service was what made our stay at Hanoi Guesthouse a very good experience.
Aufenthalt von 2 Nächten im März 2019

10/10 – Hervorragend

Thanh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2019

10/10 – Hervorragend

Thanh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2019

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Get the balcony!
A cute guesthouse that's just easy and simple. We went for the balcony room and we loved it. For breakfast, we kept the doors open and ordered in so that we could sit around to eat while the city was waking up. It's smack dab in old quarters.
Aufenthalt von 1 Nacht im Februar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Real nice place and the street wasn’t as loud as most in the area. Daisy at the front desk help me and answered all my questions. Quick elevator and good full breakfast. Great place and would stay again when in Hanoi.
Aufenthalt von 4 Nächten im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
하노이 마 마이 가의 hanoi guesthouse
리셉션에서 영어도 비교적 잘 통하고 친절했어요. 정확한 스케쥴이 가능하면 숙박비는 가급적 서울에서 많은 포션을 지불하는 편이 좋겠지만 스케쥴을 플렉스블하게 운영하는데 좀 제약이 되겠지요. 서울에서 호텔 커피 한잔 값에 훌륭한 조식과 숙박이 가능해서 상당히 만족스럽습니다. 아직 며칠 더 묵기 때문에 결론을 내기는 어렵지만 여행이 끝난 후에도 이 만족감이 지속될 것 같아요.
Aufenthalt von 2 Nächten im Januar 2019

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
旧市街地の中にあり、歩いて回るのに便利。夜は11時位まで前の道路が騒がしい日もあったが、その後は静か。ハノイは信号機が希にある程度で道路を渡れるか心配だったが、何とか旧市街地中心に2kmの範囲を歩いて回った。このホテルは従業員の笑顔が良く親切なところが最高。
Aufenthalt von 4 Nächten im Januar 2019

10/10 – Hervorragend

Mark, Tokyo, Japan

Gut: Sauberkeit, Personal & Service und Ausstattung
Was able to book on short notice and became a satisfied customer! Stayed for 2 nights in early January 2019 and was provided with excellent service by Mai, Hien, Thao, Law, Dinh, Cong and Sang. Located in the heart of the Old Quarter within walking distance to everything--including the Night Market. Although it is easy to become a little overwhelmed when first bombarded with all of the things to see, hear, smell, taste, etc. of the Old Quarter, Manager Mai, in particular, helped us to navigate through the city and offered 3 good recommendations for dinner which were all excellent and helped to arrange a day trip to Ninh Binh that was just right for our limited stay. The two breakfasts that we had were really good, as the chef makes a mean omelette and tasty French toast! As our return flight left at midnight, we were even allowed to grab a quick shower before heading out at about 9 pm after having had checked-out that morning and left our luggage at the front desk all day. This was just one example of how the staff really went out of their way to assist us throughout our short stay. Would definitely return!
Aufenthalt von 2 Nächten im Januar 2019

8/10 – Gut

Yin Kuen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
在鬧市中 但晚上帶房中也不覺得嘈雜 床乾淨舒適 服務貼心 早餐不是自助形式 是從餐牌中點 所以只可以要一份。但以這個價錢 非常合理
Aufenthalt von 1 Nacht im Dezember 2018

10/10 – Hervorragend

SHAHIRAH

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing staff! Warm and friendly and always giving recommendations and assisting with whatever questions you might have! Our room had a balcony overlooking the street down below and it’s beautiful! We could see people working, eating and the local life happenings. Loved the daily complimentary in-room snacks, fruits/drinks/snacks in the lobby and the personalised freshly prepared breakfast every morning. The only thing that made it 9/10 was that on two out of the 5 days we stayed there, the hot water didnt work very well. However, I must commend the staff for offering a change of room or to use another room’s shower. But we didn’t want to go through all that hassle so we just made do with the not-so-hot water. Would recommend HGH to everyone else visiting Hanoi! We left some valuables in the safe when we headed out for a 2-day trip and it was safe! I would stay here again next time.
Aufenthalt von 5 Nächten im Dezember 2018

8/10 – Gut

E., Hong Kong

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location, good service and good price Nice to have free snacks in the room and fruits in lobby everyday. Breakfast is delicious, fresh cooked and many choices. Staffs are friendly and very helpful to our needs.
Aufenthalt von 1 Nacht im Dezember 2018

10/10 – Hervorragend

Ooi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly staff. Nice location. Take away breakfast provided.
Aufenthalt von 1 Nacht im Oktober 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very good reception staff. Hotel provide take away breakfast.
Aufenthalt von 1 Nacht im Oktober 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Oktober 2018

10/10 – Hervorragend

Amy, Atlanta

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful hotel in great location! Amazing friendly staff, great breakfast and coffee. If I’m ever back in Hanoi will stay here again!
Aufenthalt von 1 Nacht im September 2018