The positives: resort is situated in a beautiful huge garden - setting in Hana is ideal and this place WOULD have so much potential, but...
the negatives: not properly maintained, mosquito doors falling off, needs urgent renovation and upgrade to today's standards, service is also not great (room wasn't done by 4pm when we returned), restaurant menu choice is limited, somewhat overpriced and there are very limited alternatives in Hana for dining.
This is certainly not a 5-star and in some aspects probably not even on 4-star level. For the prices they are charging per room, one would clearly expect a higher standard. It's a pity, since the location and nearby beaches are very nice and have so much to offer!!!