Dea Monika,Thank you for your kind score. We look forward to having the pleasure of welcoming you back to our resort. Best regards

Lieber geschätzter Gast, Vielen Dank, dass Sie uns Ihr Feedback zu Expedia gegeben haben. Ich freue mich, dass Sie unsere Einrichtungen und Dienstleistungen nach Ihren Wünschen gefunden haben. Lustigerweise beschweren sich einige unserer englischen Gäste, dass unser Essen nicht für sie geeignet ist. Wir nehmen Ihre Kommentare jedoch zur Kenntnis und nehmen sie sehr ernst. Vielen Dank, dass Sie uns Ihre Meinung mitgeteilt haben. Freundliche Grüße

Dear Satu, We really appreciate the kind score you have given us. This does not mean we will stop improving ourselves of course. We hope to welcome you back to our resort soon. Best regards Nick F. Customer relations

Dear Sanna, Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us, and you found our level of cleanliness to your liking. Allow me to add our mini market is open all day and night right next to our lobby. Best regards Nick F. Customer relations

Dear valued guest, Thank you for taking the time to share your previous feedback with us through Expedia. We are glad you enjoyed our services and facilities. We do not shy away from going the extra mile for all our guests, if it is possible of course. This is part of the traditional Greek hospitality we are so proud of. We also note that you found our WIFI to be slow. While, we are a bit limited to what the local infrastructure can offer, we will try our best improve in that area. We are looking forward to having the pleasure of welcoming you back to our resort in the near future. Warmest regards Nick F. Customer relations

Thank you

Dear valued guest, Thank you for taking the time to write this review on Expedia. We are more than happy to read you were satisfied with the cleanliness and space of our rooms. Of course, we take notes on the things you did not find to your liking as well. Your feedback is precious to us as we use it to improve ourselves. We hope to have the pleasure of welcoming you back to our hotel, in the near future. Best regards Nick F. Customer relations

Dear valued guest, We would like to thank you for writing this review on Expedia. After reading your review, we realised your biggest issue was our food. We understand that food taste is something heavily subjective, and that is why we offer a wide variety of dishes to choose from everyday (more than 200 different dishes in total). With regard to your private pool, let us highlight the fact we never advertised that our pools were heated. Considering you stayed with us at the end of September, it is only normal that water in pools can be somewhat chilly during the night. Last but not least, our location is no secret. While it has some advantages like the breathtaking view it offers, it has disadvantages as well. That is why, we offer a free transfer to Faliraki Center (near the beach) three times per day on a daily basis. We hope to change your mind next time, if you are willing to visit us again of course. Best regards

Dear valued guest, Thank you for bringing your feedback to our attention through Expedia. While our bathrooms are certainly not big in size, we believe that exaggerations like "my half body was out of the shower area" do not help anyone. We are glad you at least enjoyed our pools. We hope to see you again in the near future. Best regards

Dear valued guest, Thank you for taking the time to write this wonderful review on Expedia. Our mission is to deliver a memorable experience of authentic greek hospitality to all our guests.We are glad to read we succeeded in your case, as you enjoyed your stay with us. We are looking forward to have the pleasure of welcoming you back in the near future. We wish you all the best.

Dear valued guest, Thank you for taking time to review our hotel on Expedia. We are glad you found the services and the atmosphere of our hotel to your liking. We are looking forward to see you again in the future one day.

Dear valued guest, We would like to thank you for taking time to write this wonderful review on Expedia. We are glad to read you enjoyed your overall experience in Venezia Resort. We are looking forward to your return at our resort in the near future. Best regards

Dear valued guest, Thank you for taking time to write this review on Expedia. Your feedback is valuable to us, as we improve ourselves based on it. Just allow me to underline the fact, the entertainment is supposed to be soft, although, we already look into ways to improve our entertainment. With regard to our food, we offer a wide variety of dishes in order to satisfy most (if not everyone). And last but not least, we do offer Pita and Gyros, during lunch. We hope to see you again one day in order to have the chance of improving your opinion about our resort. Best regards Nick F. Guest relations

Dear guest, Thank you for bringing your feedback to our attention through Expedia. We are glad you found our pool areas to your liking. However, please let me just underline the fact we offer more than 200 different hot dishes in total. In addition, our breakfast has more than 70 items, with a few of them changing daily. As you understand, we try our best to satisfy most, if not all, tastes. We would love to hear your opinion on how we can improve our menu even further though, so feel free to send us additional feedback any time. Kind regards

Dear valuted guest, Thank you for taking time to write this wonderful comment on Expedia. We are looking forward to welcome you back to our hotel one day. Best regards

Dear valued guest, I would like to thank you for bringing your feedback to our attention through Expedia. With regard to cleaning, I kindly inform you that Expedia does not let us to mention detailed information about the cleaning days. After reading your review we decided to change the housekeeping note to "weekdays only" which is not true either but at least this way guests will not get frustrated while expecting someone to clean their room every Sunday. Regarding the food, we offer more than 200 different hot dishes in total through 5 different theme nights (Asian, Greek, Italian, BBQ and International). We try to satisfy most, if not all, tastes. We apologise if we still could not meet your expectations. We are looking forward to have the pleasure of welcoming you back to Venezia Resort one day. Kind regards

Dear valued guest, Thank you for taking time to grade us in Expedia. We hope to have the pleasure of welcoming you back to our hotel one day. Warmest regards

Dear valued guest, Thank you for bringing your feedback to our attention through Expedia. We are more than happy to read that you enjoyed our facilities and room to the fullest. Please allow me to just underline the fact we offer more than 200 different hot main dishes in total, as we have four different theme nights, Greek, Asian, Italian and BBQ. We try to satisfy most if not all tastes and we are sorry we were not able to meet your expectations. Hope we will welcome you back to our hotel some day. Kind regards

Dear guest, Thank you for taking time to write your review on Expedia. With great joy we read you enjoyed your stay with us. Do not hesitate to send us your feedback anytime as it is valuable to us. We hope one day we will welcome you back to our hotel. Best regards Venezia Resort Team

Thank you very much

We never said nor mentioned that we are a beach hotel and at the same time our maps and google spot shows exactly where the hotel is located