I'm sorry to hear about the inconveniences you faced during your stay, especially the noise from the room upstairs. It can be frustrating to encounter unexpected expenses such as the daily fee for the safe and separate payment for beach towels.If you haven't already, it may be helpful to communicate these concerns to the hotel management. They might offer solutions or improvements based on your feedback.For future guests, your insights will be valuable in setting expectations and planning their budget. Thanks for taking the time to share your experience, and I hope your next vacation is more in line with your expectations.

Liebe/r Thi Bich Ngoc,Vielen Dank für Ihre positive Rückmeldung! Es freut uns zu hören, dass Sie unsere Einrichtung als sehr kinderfreundlich empfunden haben.Wir legen großen Wert darauf, dass Familien mit Kindern sich bei uns willkommen und gut aufgehoben fühlen. Unser Team ist stets bemüht, eine kinderfreundliche Umgebung zu schaffen und den Bedürfnissen unserer kleinen Gäste gerecht zu werden.Wir bieten verschiedene Annehmlichkeiten und Aktivitäten für Kinder an, um ihnen ein unterhaltsames und angenehmes Erlebnis zu bieten. Ob es sich um spezielle Kinderpools, Spielbereiche, Kinderanimation oder andere familienfreundliche Einrichtungen handelt, wir möchten sicherstellen, dass Familien mit Kindern bei uns eine unvergessliche Zeit haben.Vielen Dank für Ihre Anerkennung unserer Bemühungen, kinderfreundlich zu sein. Wenn Sie weitere Anregungen oder spezielle Anforderungen haben, um Ihren Aufenthalt noch angenehmer zu gestalten, lassen Sie es uns bitte wissen. Wir sind hier, um Ihnen zu helfen und sicherzustellen, dass Ihr Besuch bei uns unvergesslich wird.Nochmals vielen Dank für Ihre Rückmeldung und dafür, dass Sie uns gewählt haben. Wir hoffen, Sie und Ihre Familie bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,

Dear Alban,We would like to express our sincerest gratitude for taking the time to rate our hotel services on Expedia. Your feedback means a lot to us, and we are thrilled to see that you rated us a perfect 10 out of 10.Your high rating is a true testament to our commitment to providing exceptional services and ensuring our guests have a memorable experience. We are grateful for your kind words and for recognizing the efforts of our dedicated team members who strive to deliver the best possible service.Your positive review on Expedia will not only encourage our team but also help future travelers in their decision-making process. We appreciate your support in sharing your positive experience with others.Once again, thank you for your exceptional rating and for choosing our hotel. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.Warm regards,

Dear Ronald, We are sorry to hear that we did not manage to meet your expectations. We do have a big variety of food served for lunch and dinner (34 different recipes) and serving daily such a big number of different recipes, there are times that recipes are repeating. We hope you have enjoyed some of our themed nights such as the Mexican, Cretan, Greek, Italian, street food and seafood. We would like to clarify that the drinks that are charged extra are the premium international brands of alcohol. Local brands are included in the all inclusive program. We hope to see you again in the future in our hotel

Dear Thomas,It's a delight to read your positive feedback following your recent visit to the Royal Belvedere Resort! We are thrilled that you took the time to share your experiences and are so glad to learn that our offerings met your expectations, and in some areas, hopefully, exceeded them.The Olympic 50-meter swimming pool is indeed one of our highlighted amenities, especially for avid swimmers like yourselves. It's wonderful to hear that you embraced the challenge and enjoyed your swims, despite the difference from your regular 25-meter pool.We’re pleased to know that our diverse dining options were to your liking and that the plentifulness and quality of the food were noteworthy. Your adventures to the Old Hersonissos village sound charming, and it’s delightful that your wife had a fruitful shopping experience by the beach area shops!Your kind words and the prospect of your return genuinely warm our hearts. The team here, together with the magical isle of Crete, eagerly await your next visit, where we hope to continue serving you with our vibrant spirit and hospitality.If there is anything specific you would like to see or do during your next stay, or if you have any preferences to make your future visits even more enjoyable, please do not hesitate to share them with us in advance.Thank you once more for choosing the Royal Belvedere Resort, and we look forward to welcoming you back to your Cretan home away from home in the not-so-distant future.Warm regards from Crete,

Dear Ravi,Thank you for taking the time to share your feedback with us. We sincerely regret to hear that your experience did not meet your expectations.The topography of our property is indeed characterized by hills, which can be challenging for some guests, and we understand your concerns. We will take your suggestion for a shuttle or bus service into serious consideration, as our primary goal is to ensure that all our guests have a comfortable and memorable stay.Regarding the food, we apologize if it did not meet your expectations. We strive to provide a variety of options to cater to our diverse clientele. Your feedback is essential for us to improve our services, and we'll certainly look into enhancing our offerings.Once again, we regret that you didn't have the experience you anticipated. We genuinely value the opinions of all our guests, and we hope you would consider giving us another opportunity in the future to make it right.

Thank you for taking the time to post your comments regarding your recent stay at the Royal Imperial Belvedere. We truly appreciate feedback from our guests as it helps us continue to improve and provide the best experience possible. We hope to have the opportunity to welcome you back in the future.

Dear Marco,Thank you for sharing your detailed feedback regarding your recent stay at our establishment. We're delighted to hear that you appreciated our location, the diverse range of international food offered, and our entertainment.We have taken note of your neutral and negative points. Your feedback concerning the rooms and our reception services will be invaluable as we continually strive to enhance our guest experience. We apologize for the inconvenience you experienced with room cleaning and the early morning rush for sunbeds. We are actively working on ways to ensure all our guests have a comfortable and memorable stay.Thank you again for your valuable insights. We hope to have the opportunity to serve you better in the future.

Thank you for taking the time to evaluate our services at Royal Imperial Belvedere. We're pleased to see that you had positive aspects during your stay, as indicated by your ratings.We always strive for excellence and continuous improvement. Should you have specific feedback or suggestions, we would genuinely appreciate hearing them, as this would guide our efforts to offer an even better experience for our future guests.Thank you for choosing Royal Imperial Belvedere. We hope to have the pleasure of welcoming you back soon.

C'est formidable d'entendre que, malgré le problème initial avec la disponibilité de la chambre, l'hôtel a su gérer la situation en vous plaçant dans un autre établissement pour la nuit. Il est rassurant de savoir que le reste de votre séjour a été agréable et que vous avez trouvé l'hôtel grand et de qualité, avec un personnel aimable. Merci d'avoir pris le temps de partager votre expérience et de recommander cet hôtel. Votre avis sera sûrement utile à d'autres voyageurs à la recherche d'un hébergement dans cette région.CordialmentLe Management d l'Hotel

It's fantastic to hear that you had such a wonderful and relaxing vacation at the resort! Your detailed description of the amenities, including the pools, restaurant, and bar, really paints a picture of a place that caters to various age groups and interests. The all-inclusive aspect, including cocktails, sounds like a great added bonus that allowed you to fully enjoy your stay without worrying about additional costs. Thank you for taking the time to share your experience, and I'm sure many families and young individuals looking for a well-rounded vacation spot will find your recommendation helpful. Happy travels for the future!

Thank you for taking the time to evaluate our services at Royal Imperial Belvedere. We're pleased to see that you had positive aspects during your stay, as indicated by your ratings.We always strive for excellence and continuous improvement. Should you have specific feedback or suggestions, we would genuinely appreciate hearing them, as this would guide our efforts to offer an even better experience for our future guests.Thank you for choosing Royal Imperial Belvedere. We hope to have the pleasure of welcoming you back soon.

Thank you for taking the time to evaluate our services at Royal Imperial Belvedere. We're pleased to see that you had positive aspects during your stay, as indicated by your ratings.We always strive for excellence and continuous improvement. Should you have specific feedback or suggestions, we would genuinely appreciate hearing them, as this would guide our efforts to offer an even better experience for our future guests.Thank you for choosing Royal Imperial Belvedere. We hope to have the pleasure of welcoming you back soon.

It's wonderful to hear that you had such a positive experience at the property! Your description of the on-site snack bars and restaurants, as well as its proximity to the bustling boulevard and beach, really paints a picture of convenience and variety for guests. It's always great to have options for dining and entertainment within walking distance, and it sounds like this place has it all. Thank you for sharing your recommendation, and I'm sure future guests will find your insights very helpful. Happy to know you'd choose to stay there again, and I hope your next visit is just as enjoyable!

Gentile Rebecca,Grazie per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo lieti di sapere che ha apprezzato il nostro ristorante, le piscine e l'animazione.Siamo dispiaciuti di sentire che la pulizia della sua camera non ha rispettato i nostri soliti alti standard. Il comfort e la soddisfazione dei nostri ospiti sono la nostra priorità principale e ci dispiace che non abbiamo soddisfatto le sue aspettative in questa occasione.Prenderemo nota dei suoi commenti e li utilizzeremo per migliorare il nostro servizio. Ci assicureremo che l'equipaggio di pulizia sia adeguatamente informato e prendiamo seriamente in considerazione il suo feedback.Grazie ancora per averci fornito questa preziosa informazione. Speriamo di avere l'opportunità di accoglierla nuovamente nel nostro hotel e di dimostrarle il nostro impegno nell'offrire un'esperienza di soggiorno eccellente.Cordiali saluti,

Cher Malik,Nous vous remercions sincèrement d'avoir partagé votre expérience avec nous. Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour à notre établissement. Votre satisfaction est notre plus grande récompense.Nous sommes heureux que vous ayez trouvé notre établissement superbe avec ses 7 piscines, ses animations, et sa proximité avec une belle plage. Nous sommes également ravis de savoir que notre personnel attentif a contribué à rendre votre séjour encore plus agréable. Votre appréciation des repas et de nos magnifiques chambres nous réchauffe le cœur.Nous nous efforçons constamment de fournir des services de qualité et de créer des expériences inoubliables pour nos précieux clients, comme vous. Vos commentaires positifs sont une grande source de motivation pour notre équipe.Si vous avez d'autres questions, demandes ou si vous souhaitez partager plus de détails sur votre séjour, n'hésitez pas à nous le faire savoir. Nous sommes là pour vous assurer un séjour mémorable.Encore une fois, merci pour vos aimables paroles et nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir pour une expérience encore plus merveilleuse.Cordialement,The Hotel Management

usen takk for at du delte din opplevelse med oss. Vi er glade for å høre at du hadde en flott opplevelse og er svært fornøyd med ditt 12-dagers opphold hos oss.Din tilfredshet er av stor betydning for oss, og det er fantastisk å vite at vi kunne bidra til å skape en minneverdig ferieopplevelse for deg. Vi er glade for at du hadde en god tid hos oss, og vi håper at våre fasiliteter og tjenester levde opp til forventningene dine.Hvis det er noe mer du ønsker å dele om oppholdet ditt, eller hvis du har ytterligere tilbakemeldinger eller spørsmål, ber vi deg gjerne om å gi oss beskjed. Vi ønsker alltid å forbedre oss og gi våre gjester den beste opplevelsen mulig.Vi setter stor pris på at du valgte å tilbringe ferien din hos oss, og vi ser frem til å ønske deg velkommen tilbake ved en annen anledning for å skape enda flere flotte minner sammen.Med vennlig hilsen,

Dear Mr. Clarke,We're thrilled to hear that you had an amazing stay! Your positive feedback means the world to us. We take great pride in creating a memorable experience for our guests, and it's incredibly rewarding to know that we succeeded in doing so for you.We greatly appreciate your recommendation. It's through the kind words and experiences shared by guests like you that we're able to reach new individuals seeking a wonderful place to stay. Your endorsement speaks volumes about the quality of our accommodations and services.We look forward to the opportunity of welcoming you back in the future. Warm Regards

Cher Monsieur Poho,Nous vous remercions d'avoir choisi notre hôtel pour votre séjour récent et nous sommes ravis de lire que vous avez passé un séjour parfait chez nous. Nous sommes heureux de savoir que vous avez apprécié notre emplacement idéal, la propreté de notre hôtel ainsi que notre personnel attentionné.Votre commentaire positif est très apprécié et nous sommes ravis que vous ayez été satisfait(e) de votre séjour chez nous. Nous espérons que vous choisirez de nouveau notre hôtel pour votre prochain séjour et que nous aurons le plaisir de vous accueillir à nouveau.Merci encore pour votre aimable retour et nous espérons avoir l'opportunité de vous accueillir bientôt parmi nous.Cordialement,The Hotel Management