Dear Vasiliki,It was a pleasure to have had you with us and hotel's mangement and staff thank you for investing the time to share your review with us and other travelers.We are also very proud that you highlighted our services which indeed is a ritual to us and what helps us distinguish. Rest assured that your compliments have gladly been shared with the entire team as they are a great reward to our efforts.Yours respectfully,Georgios Perantonakis General Manager

Liebe Nicole,wir möchten uns für Ihre positive Kommentare über unser freundliches Personal und gepflegten Strand bedanken. Bezüglich den Zimmern, möchte ich Ihnen mitteilen dass unser Hotel 21 verschiedene Zimmer Kategorien, von standard doppel Zimmer oder Familien Zimmer bis zu Suites oder deluxe Bungalows mit privat Pools. Wir würden uns freuen Sie und Ihre Familie in Creta Palace oder in einem anderen Grecotel willkommen heissen zu lassen.Mit freundlichen Grüßen,Maria MathioudakiCorporate Guest Services Manager

Dear Minna,All the team members and hotel management thank you for taking the time to write and share your wonderful review of your recent stay to Grecotel Creta Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. We truly hope that you would give us the opportunity to welcome you again in our Resort to see all the improvements made based on your valuable words. Yours respectfully,Georgios Perantonakis General Manager

Dear James,Thank you for taking the time to submit a evaluation regarding your recent stay.It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized.Warmest Regards, Georgios Perantonakis General Manager

Dear mario,All the team members and hotel management thank you for taking the time to write and share your wonderful review of your recent stay to Grecotel Creta Palace.We are frankly excited to read that you enjoyed your stay with us but we were more than happy when you mentioned about the beautiful hotel's location, the wonderful beach, the delicious food of our restaurants and the helpful and friendly attitude of our staff.We are also very proud that you highlighted our services which indeed is a ritual to us and what helps us distinguish. Rest assured that your compliments have gladly been shared with the entire team as they are a great reward to our efforts.Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.Yours respectfully,Georgios Perantonakis General Manager

Dear Harold,we would like to thank you for your positive feedback and all your kind words about food, rooms, beach and of course our helpful staff. W e wish you all the best and we do hope to welcome you again to our resort.Kind regards,Maria MathioudakiCorporate Guest Services Manager

Dear Olivier,thank you very much for your kind comment about our staff. We are indeed very proud of our team.Looking forward to welcoming you again to our resort.Kind regards,Maria MathioudakiCorporate Guest Services Manager

Уважаемый пользователь Expedia.com, Позвольте поблагодарить Вас за выбор Grecotel Creta Palace для Вашего отдыха, и конечно, за то, что поделились с нами Вашими впечатлениями. Судя по Вашему отзыву Вы насладились Вашим отдыхом в полной мере и, конечно же, познакомились с таким теплым и приятным греческим гостеприимством. Для нас очень важно, чтобы гости чувствовали себя комфортно с самого первого момента их отдыха, для этого мы постоянно стараемся улучшать наш сервис и расширять наши возможности. Поэтому Ваши слова о нашей территории, пляже, еде, о персонале, кухне и чистоте в отеле - являются для нас лучшим показателем и стимулом. ​Мы с нетерпением будем ждать Ваш снова в Grecotel Creta Palace для еще одного незабываемого отдыха! С наилучшими пожеланиями, Георгиос Перандонакис Менеджер отеля

Dear Marilyn Member, Thank you for visiting Grecotel Creta Palace and for sharing in detail your holiday experience in our resort! We are very happy to read, that you enjoyed the Room and the Hotel's location. On the other hand, we are very disappointed to read, that you where not fully satisfied with the bathroom facilities and the pool area. Herewith we would like to let you know, that this year more than 80 bathrooms have been renovated and modernized​ in our Bungalows area. We have taken into serious consideration all your comments and we would like to assure you, that will continue improving our services and facilities, in order to offer the best possible quality to our guests. Hoping to have the pleasure of welcoming you back to Grecotel Creta Palace. With best regards Georgios Perantonakis Hotel Manager

Dear Expedia Member, thank you for visiting Grecotel Creta Palace and your feedback. Hoping to have the pleasure of welcoming you back, we remain With best regards Georgios Perantonakis Operations Manager