Sehr geehrter Herr Sergey,Herzliche Grüße vom Grecotel Amirandes Boutique Resort!Wir möchten Ihnen herzlich dafür danken, dass Sie unser Resort für Ihren Urlaub ausgewählt haben und dass Sie sich die Zeit genommen haben, Ihr wundervolles Erlebnis auf Expedia zu teilen.Wir freuen uns sehr über die Hervorhebung aller Faktoren, die Ihnen am besten gefallen haben, und vielen Dank für Ihr Kompliment an unsere Lage und unseren Service.Wir sind alle dankbar für die Anerkennung unserer Bemühungen, allen unseren Gästen erstklassige Dienstleistungen auf authentische kretische Art zu bietenWir freuen uns noch einmal, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu schreiben und uns anderen Reisenden wärmstens zu empfehlen.Wir freuen uns alle, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Herzliche Grüße,

Dear Mr. Michael,Warm greetings from Grecotel Amirandes Boutique Resort.Thank you very much for your 5 star review on Expedia.We hope you had a pleasant and enjoyable stay. We would greatly appreciate it if you could take a few minutes to share some extra details concering your stay.We hope to welcome you again soon at Grecotel Amirandes Boutique Resort.Warm regards,

Dear Mrs. Sara,Warm greetings from Grecotel Amirandes Boutique Resort.Thank you very much for your 5 star review on Expedia.We hope you had a pleasant and enjoyable stay. We would greatly appreciate it if you could take a few minutes to share some extra details concering your stay.We hope to welcome you again soon at Grecotel Amirandes Boutique Resort.Warm regards,

Dear Mrs. Nicole,Warm greetings from Grecotel Amirandes Boutique Resort.Thank you very much for your 5 star review on Expedia.We hope you had a pleasant and enjoyable stay. We would greatly appreciate it if you could take a few minutes to share some extra details concering your stay.We hope to welcome you again soon at Grecotel Amirandes Boutique Resort.Warm regards,

Dear Mrs. Anna Léonie,Thank you very much for your 5 star review on Expedia.We hope you had a pleasant and enjoyable stay with us.We would greatly appreciate it if you could take a few minutes to share some extra details concering your stay.We hope to welcome you again soon at Grecotel Amirandes Boutique Resort.Warm regards,

Dear Mr. Wolfgang,We would like to thank you for sharing your feedback via the Expedia platform.We are truly happy to read that the location of the resort contributed to an enjoyable holiday time.However, it is rather diappointing to read that you did not receive the correct information about the reserved room type, although you can find them both in Expedia platform and in our website.We really apologize if we missed to offer you other alternatives such as access to our indoor heated pool, for an enchanced pool experience.Kindly note that the whole Amirandes staff Team is orientated towards the best customer service and would be happy to offer you an amazing experience, should they have been notified about your concerns during your stay.We hope that we we will have the pleasure of welcoming you back in the future and offer you an unforgettable experience!Kind Regards,Nikos PoulakisRooms Division Manager

Dear BURKHARD, Thank you for choosing Grecotel Amirandes and for sharing your positive post-stay review. Your comments are our best reward, along with the acknowledgment that we have provided you with an ultimate experience to relax and unforgettable overall accommodation. We are certainly looking forward to welcoming you back soon. Kind Regards, Vassilis MinadakisGeneral Manager

Dear Ursula, Thank you very much for your top rating review and we look forward to welcoming you back in the near future.Kind Regards, Vassilis MinadakisGeneral Manager

Dear Christian, Thank you very much for choosing Grecotel Amirandes Boutique Resort and thank you for taking the time to share such an excellent review following your stay. We are delighted to read that your overall experience was excellent and our people here pampered you with our authentic Cretan hospitality. Your positive feedback is a source of motivation for us to continue delivering the highest level of services. We do hope to welcome you back in the near future. Kind Regards, Vassilis Minadakis General Manager

Dear Christian, On behalf of the entire hotel team, we would like to thank you for taking the time to share your valuable opinion following your stay at Grecotel Amirandes Boutique Resort. We are delighted that with our hospitality we have created a relaxing holiday feeling for you and your family. We welcome and value your constructive comments and will take them into serious consideration for future improvements and corrective measures. Thank you once again and we do hope to welcome you back in the near future. Kind Regards, Vassilis Minadakis General Manager

Dear Traveler, Thank you for taking the time to write your review on Expedia and for choosing Amirandes for your stay. We look forward to welcoming you again back to Amirandes. Warm Regards Georgios Skoulaxinos General Manager Amirandes Grecotel Exclusive Resort

Dear Traveler, Thank you for sharing on Expedia your experience of your stay at Amirandes. Thank you for your comments and your feedback, as this is exactly what the management is seeking in order to develop and improve our services. At Amirandes we believe that our team and their attention to details makes us different from other hotels and resorts. The team has been already informed on your kind words and they are thrilled to know they made a positive impact to your experience. We look forward to welcoming you back to Amirandes. Warm regards Georgios Skoulaxinos General Manager Amirandes Grecotel Exclusive Resort

Dear Mrs. Kayvan,Warm greetings from Grecotel Amirandes Boutique Resort.Thank you very much for your 5 star rating on Expedia.We hope you had a pleasant and enjoyable stay and hope to welcome you again soon at our Resort.Warm regards,

Dear Mr. Theo,Warm greetings from Grecotel Amirandes Boutique Resort!Thank you for taking the time to share your thoughts regarding your recent stay with us. We appreciate your feedback and your insights.We're pleased to hear that you enjoyed the resort's beachside location, your comments about the smoking area are valuable to us. We'll take this into consideration and explore ways to enhance our guests' experience.We aim to provide a comfortable and enjoyable environment for all our guests, and your input helps us in achieving this goal.We hope to have the opportunity to welcome you back for an even more satisfying stay in the future.Warm regards,

Dear Ms. Mihaela,Warm greetings from Grecotel Amirandes Boutique Resort!First of all we would like to thank you for choosing our Resort for your vacations and for taking the time to share your amazing review on Expedia.Reading through your compliments surely puts a big smile on all our faces as it seems that everything about your stay exceeded your expectations, especially our wonderful associates who strive to ensure that no request is left unanswered. Amirandes is indeed an excellent choice for guests who seek unwinding and relaxation and we are glad to know that we managed to make you feel pampered in our soothing environment.Your compliments concerning the staff are mostly appreciated and rest assured that I will personally let everyone know of your kind words as it will make them so happy to know that they managed to contribute to your lovely holidays.We would like to thank you once again for your kind review and we certainly hope that future plans will bring you back to Crete for another memorable resort experience.With my warmest regards,

Dear Mrs. Khaya,Warm greetings from Grecotel Αmirandes Boutique Resort !Thank you for choosing to spend your summer break in our Resort and for letting the travelers ofExpedia know what a nice experience you had whilst staying with us!Thank you also, for shinning a light to the beauty and the condition of the property; it is, exactly, what you described; Fine facilities and a friendly yet competent team that make up the "Amirandes experience". Rest assured that your compliments have gladly been shared with the entire team as they are a great reward to our efforts.Thank you once again for your lovely & kind review.We hope to have the pleasure of welcoming you back in a not so distant future.With my warmest regards,

Dear Mr. James,Warm greetings from Grecotel Amirandes Boutique Resort!We would like to warmly thank you for choosing our Resort for your vacations and for taking the time to share your wonderful experience on Expedia.Highlighting all the factors that were to your utmost liking is much appreciated and thank you for your compliments towards our picture perfect setting, food and service.Once again, we appreciate you taking the time to write us a review and we all look forward to welcoming you back again in the near future.Warm regards,

Dear Vera,Warm greetings from Grecotel Amirandes Boutique Resort!Thank you very much for choosing our Resort for your holidays and for taking the time to share your remarkable comments on Expedia.Highlighting all the aspects that contributed to your holidays are much appreciated and we are glad you enjoyed; However, what makes particularly happy is to read that you enjoyed our service approach. Amirandes's biggest asset is all these dedicated individuals who spare no effort to go the extra mile and offer authentic Cretan "Philoxenia" to our dear guests. Rest assured that your compliments have gladly been shared with the entire team as they are a great reward to our efforts.Thank you once again for your kind review and we hope to have the pleasure of seeing you entering our premises in a not-so-distant future.Warm regards,

Dear Mr. Pascal,Warm greetings from Grecotel Amirandes Boutique Resort.To start with, we would like to warmly thank you for choosing our Resort for your summer holidays.We are delighted to find out that you made the most of our unique beachfront location and pool facilities too. What makes particularly happy though is to read that you enjoyed our service approach. Amirandes biggest asset is all these dedicated individuals who spare no effort to go the extra mile and offer pleasant & memorable moments to our dear guests.Nonetheless, we regret to find out that we did not manage to live up to your expectations, mainly as a result of your accommodation experience. Rest assured that if we have received your feedback during your stay we would have taken action to enhance your accommodation experience.We hope to have the pleasure of seeing you entering our premises in a not so distant future and try to exceed all your expectations at that time.Yours truly,

Dear Mr. Daniel,Warm greetings from Grecotel Amirandes Boutique Resort.Thank you very much for your 5 star review on Expedia.We hope you had a pleasant and enjoyable stay. We would greatly appreciate it if you could take a few minutes to share some extra details concering your stay.We hope to welcome you again soon at Grecotel Amirandes Boutique Resort.Warm regards,

Dear Ms. Graciela,Warm greetings from Grecotel Amirandes Boutique Resort!First of all, we would like to thank you for choosing our Resort for your summer holidays as well as for taking the time to write and share your wonderful review following your recent stay with us.We always strive to take good care and offer authentic Cretan hospitality to our guests and we are glad that - based on your valuable words - we have achieved that.Once again, thank you for sharing your enthusiasm with the other Expedia travellers !We all look forward to welcoming you back.Yours respectfully,

Dear Mr. Allen,Greetings from Grecotel Amirandes.Thank you for taking the time to rate us in Expedia and share your feedback.We were saddly surprised to read that we were keep calling you these 2 days that you stayed with us. It is part of our accommodation service to contact all guests 1 day prior to their departure so to ensure a smooth & flawless check out and we apologise if this might caused inconveniences.Please allow me to take this opportunity to express my dissapointment for degrading our team's hard work round the clock so to offer exceptional, courteous & friendly service to all of our esteemed guests. Dear Mr. Allen, we value all guest comments as direct feedback helps us improve.Upholding our commitment to provide a memorable experience with exceptional service, I would like to take this opportunity to invite you back and allowing us to demonstrate the bespoke Amirandes service that our guests have become accustomed to.Sincerely yours,

Dear Dvora,Warm greetings from Grecotel Amirandes Boutique Resort!Thank you very much for choosing our Resort for your holidays and for taking the time to share your remarkable comments on Expedia.We are joyful to read that you valued the overall level of cleanliness, outstanding service, great staff & property condition.It goes without saying that we always strive to keep our guests pleased since our main goal is to offer authentic Cretan hospitality and we are glad that - based on your valuable words - to know that we have achieved that.Thank you once again for your kind review and we hope to have the pleasure of seeing you entering our premises in a not-so-distant future.Warm regards,Evgenios S. LomisHotel Manager

Dear Mr. Hsiang Lin,Warm greetings from Grecotel Amirandes Boutique Resort!First and foremost we would like to thank you for choosing our Resort for your summer break and for taking the time to share your review on Expedia.Even though it seems that you found our resort, staff and everything else perfect we are disappointed to read that you had an issue with your accommodation for which we truly apologize. If only we knew earlier that this kind of inconvenience occurred we could have acted promptly so to overcome it and offer an experience you truly deserve, having that said we highly appreciate you brought it to our attention as your comments will help us look further and act accordingly.Dear Mr. Hsiang Lin, thank you once again for your positive review and well intented cooments, we sincerely hope to have the pleasure of seeing you entering our premises in the future.Warm regards,Evgenios S. Lomis

Dear Ms. Corazon,Warm greetings from Grecotel Amirandes Boutique Resort!First of all we would like to thank you for choosing our Resort for your vacations and for taking the time to share your remarkable review on Expedia.Reading through your compliments surely puts a big smile on all our faces as it seems that everything about your stay exceeded your expectations, especially our wonderful associates who strive to ensure that no request is left unanswered. Amirandes is indeed an excellent choice for guests who seek unwinding and relaxation and we are glad to know that we managed to make you feel pampered in our soothing environment.Your compliments concerning the staff are mostly appreciated and rest assured that I will personally let everyone know of your kind words as it will make them so happy to know that they managed to contribute to your lovely holidays.We would like to thank you once again for your kind review and we certainly hope that future plans will bring you back to Crete for another mesmerizing resort experience.With my warmest regards,Evgenios S. LomisHotel Manager

Dear Ms. Nicole,Thank you for taking the time to write and share your wonderful review of your recent stay to Grecotel Amirandes Boutique Resort.We always strive to keep our guests pleased since our main goal is to offer authentic Cretan hospitality and we are glad that - based on your valuable words - to know that we have achieved that.Once again, we appreciate you taking the time to write us a review.We all look forward to welcoming you back.Yours respectfully,Evgenios S. LomisHotel Manager

Dear Mr. C,Thank you for taking the time to rate your personal experience on Expedia.We were very sorry for the six star evaluation mostly because our number one priority is to go above and beyond of our guests expectations.Although it seems we met only your standards of cleanliness, we somehow failed in leaving you a pleasant memory of your visit, thus we would be truly grateful if you accepted to express your experience further, since your comments will be more than valuable for us in order to investigate and take all the necessary actions to correct whatever unintentional negligence occurred.Nevertheless, we truly hope that you would give us the opportunity to welcome you again in our Resort in the near future and at that time to go above and beyond all of your expectations.Kind Regards,Evgenios S. LomisHotel Manager

Dear Ms. Jenna,Warm greetings from Grecotel Amirandes Boutique Resort!Thank you very much for choosing our Resort for your vacations and for taking the time to share your nice comments on Expedia.We are very happy to read that cleanliness, property conditions & facilities have met your standards. In fact we take pride of our Resort which is inspired by Minoan architecture and it gives us great pleasure whenever our guests value the tranquility, serenity and calmness, which flows abundant in our resort.We truly hope that you would give us the opportunity to welcome you again in our Resort in the near future and at that time to go above and beyond all of your expectations.Kind Regards, Evgenios S. Lomis Hotel Manager

Dear Ms. Ghada,Warm greetings from Grecotel Amirandes Boutique Resort!Thank you very much for choosing our Resort for your family vacations and for taking the time to share your remarkable comments on Expedia.We are joyful to read that despite the poor weather conditions, you were able to value our cleanliness, staff service, and overall property surroundings.Please rest assured that our team, as well as I, will take under consideration your suggestions and in your next visit we will spare no effort, to provide you an even more pleasant and memorable experience that you truly deserve.Thank you once again for your kind review and we hope to have the pleasure of seeing you entering our premises in a not so distant future.With my best personal regards,Evgenios S. LomisHotel Manager

Dear Berli,Thank you for your 10 out of 10 evaluation. It gives us the strength to continue. We certainly look forward to welcoming you back soon.Kind Regards, Vassilis MinadakisGeneral Manager

Dear Enis,Thank you for taking the time to write such an excellent review following your recent stay at Grecotel Amirandes.Your comments are our best reward, along with the acknowledgment that we have provided you with an ultimate experience to relax and unforgettable overall accommodation. We are certainly looking forward to welcoming you back soon.Kind Regards, Vassilis MinadakisGeneral Manager