Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
552 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
552
288 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
288
109 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
109
29 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
29
23 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
23
9,0/10
Sauberkeit
9,0/10
Personal & Service
8,6/10
Ausstattung
8,8/10
Zustand der Unterkunft
9,2/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Scott
Geschäftlich gereist
28. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay downtown.
Scott
Aufenthalt von 2 Nächten im Mai 2024
10/10 – Hervorragend
J
27. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place
J
Aufenthalt von 1 Nacht im Mai 2024
8/10 – Gut
Jackie
26. Mai 2024
Jackie
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Craig
Mit dem Partner gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall amazing stay. Only thing that could be a problem for light sleepers is the noise that you hear from the freeway. It didn't bother me but I could see how someone else could have a hard time with it. Also the burger bar downstairs seemed severely understaffed on a Saturday.
Craig
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Staff at Holiday Inn Grand Rapids Downtown am 26. Mai 2024
Hi Craig, Thank you for your feedback. We're delighted to hear that you had an amazing stay. We apologize for any inconvenience caused by the freeway noise and the understaffing at the burger bar. We will address these issues to improve our guests' experience. We hope to welcome you back soon.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Dennis
Mit der Familie gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly Staff and clean room. I would stay here again.
Dennis
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Staff at Holiday Inn Grand Rapids Downtown am 21. Mai 2024
Hi Dennis,Thank you for your positive feedback! We're delighted you enjoyed our friendly staff and clean rooms. We look forward to welcoming you back for another great stay.-The Staff at Holiday Inn Grand Rapids Downtown
8/10 – Gut
Lauri
Mit einer Gruppe gereist
19. Mai 2024
Gut: Ausstattung und Zustand der Unterkunft
Nice hotel, only thing that was bad were the mattresses
Lauri
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Staff at Holiday Inn Grand Rapids Downtown am 20. Mai 2024
Hi Lauri,Thank you for your feedback and for rating us 8 out of 10. We're glad to hear that you enjoyed your stay overall. We take note of your comment about the mattresses and will certainly consider it as we continually strive to improve our guest experience. Your comfort is our priority. Thanks again for choosing to stay with us.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
julia
Mit der Familie gereist
17. Mai 2024
Perfect
julia
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Staff at Holiday Inn Grand Rapids Downtown am 20. Mai 2024
Hi Julia,We're thrilled to hear that you had a perfect experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your review.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Lynnette
13. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lynnette
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Staff at Holiday Inn Grand Rapids Downtown am 14. Mai 2024
Hi Lynnette,Thank you for taking the time to leave a 5-star review! We're delighted to hear you had a fantastic experience during your stay. Your satisfaction is our top priority, and we're thrilled we could meet your expectations. We hope to welcome you back for another wonderful stay in the future!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Jarra
Mit einer Gruppe gereist
12. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great. Great location. Seemed a little silly we couldn't order a beer with lunch because there was only waitresses and no bartender.
Jarra
Aufenthalt von 1 Nacht im April 2024
Antwort von Staff at Holiday Inn Grand Rapids Downtown am 13. Mai 2024
Hi Jarra,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be great and enjoyed our convenient location. We apologize for any inconvenience regarding the inability to order a beer with lunch. Your comments are valuable to us, and we will review our staffing and service procedures to ensure a more seamless experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better experience soon!-The Staff at Holiday Inn Grand Rapids Downtown
8/10 – Gut
Lisa
11. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highway noise is loud in the rooms (though understandable since the highway is right next to the hotel). Room door lets in a lot of light. Otherwise, hotel is in a safe and convenient location, very clean and comfortable, and rooms are updated.
Lisa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Staff at Holiday Inn Grand Rapids am 12. Mai 2024
We appreciate your feedback regarding your recent stay. While we're glad you found our hotel in a safe and convenient location, clean, comfortable, and updated, we apologize for any inconvenience caused by highway noise and light coming through the room door. Your comments are valuable to us, and we will look into ways to address these issues to enhance the overall experience for our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.-The Staff at Holiday Inn Grand Rapids
10/10 – Hervorragend
Lauren
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
10. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was awesome. Very convenient to have the restaurant right at the hotel, we paid extra to have breakfast included and it did not disappoint! We even got a voucher for a free kids meal with dinner. Hotel was very clean, pool was nice (just a little chilly!) beds comfortable. Will definitely stay again!
Lauren
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Staff at Holiday Inn Grand Rapids am 12. Mai 2024
Thank you for your excellent review! We're thrilled to hear that you had a fantastic experience during your stay with us. It's great to know that you found our staff excellent and enjoyed the convenience of having the restaurant at the hotel. We're delighted that the breakfast exceeded your expectations and that you appreciated the complimentary kid's meal voucher for dinner. Additionally, we're glad you found the hotel clean, the pool enjoyable (despite the temperature), and the beds comfortable. We can't wait to welcome you back for another stay!-The Staff at Holiday Inn Grand Rapids
10/10 – Hervorragend
Sarah
6. Mai 2024
Sarah
Aufenthalt von 1 Nacht im April 2024
Antwort von Staff at Holiday Inn Grand Rapids Downtown am 26. Mai 2024
Hi Sarah,Thank you for your excellent rating! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back for another fantastic stay.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Alisar
Mit der Familie gereist
5. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Restaurant on location was convenient!
Alisar
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Staff at Holiday Inn Grand Rapids am 6. Mai 2024
Hi Alisar, We're delighted you found our on-site restaurant convenient during your stay! Providing amenities like this is part of our commitment to ensuring guests have a comfortable and convenient experience. Thank you for choosing our hotel, and we hope to welcome you back soon!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Michelle, Gaylord
28. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Michelle
Aufenthalt von 2 Nächten im April 2024
Antwort von Staff at Holiday Inn Grand Rapids Downtown am 30. Apr. 2024
Hi Michelle,We're delighted to know you had a five-star experience at our hotel! Thank you for sharing your positive feedback. We hope to have the pleasure of hosting you again in the future!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Cori
Mit der Familie gereist
27. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is very friendly and accommodating. Probably the nicest yet.
Cori
Aufenthalt von 1 Nacht im April 2024
Antwort von Staff at Holiday Inn Grand Rapids am 28. Apr. 2024
Hi Cori, thank you for your kind words! We're thrilled to hear that you found our staff to be very friendly and accommodating. Providing exceptional service is our top priority, and we're delighted that you had such a positive experience with us. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back again soon!- The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Dianne
26. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dianne
Aufenthalt von 1 Nacht im April 2024
Antwort von Staff at Holiday Inn Grand Rapids am 28. Apr. 2024
Hi Dianne, Thank you for your 5-star review! We're delighted you had a positive experience during your stay with us. Your satisfaction is our top priority. We look forward to welcoming you back for another fantastic stay in the future!- The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Beth
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beth
Aufenthalt von 1 Nacht im April 2024
Antwort von Staff at Holiday Inn Grand Rapids am 23. Apr. 2024
Hi Beth,We appreciate your 5-star rating! Thank you for choosing our hotel, and we hope to see you again soon.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Audrey
Mit dem Partner gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, modern rooms, very friendly staff, a great experience all around. Close to everything, they even had a shuttle that took us to our concert venue.
Audrey
Aufenthalt von 1 Nacht im April 2024
Antwort von The Staff at Holiday Inn Grand Rapids am 21. Apr. 2024
We're delighted to hear you had a great experience with us! Thank you for your kind words about our clean, modern rooms and friendly staff. We're thrilled you found our location convenient and enjoyed our shuttle service. We look forward to welcoming you back for another wonderful stay!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Sara
20. Apr. 2024
Sara
Aufenthalt von 1 Nacht im April 2024
Antwort von Staff at Holiday Inn Grand Rapids Downtown am 26. Mai 2024
Hi Sara, Thank you for your excellent rating! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back for another fantastic stay.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Angel
Geschäftlich gereist, Mit einer Gruppe gereist
20. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In town for MACUL conference. Staff was fantastic, breakfast and dinner were great. Definitely get the breakfast voucher add-on.
Angel
Aufenthalt von 2 Nächten im März 2024
Antwort von The Staff at Holiday Inn Grand Rapids am 21. Apr. 2024
We're thrilled you enjoyed your stay during the MACUL conference. It's great to know that our staff, breakfast, and dinner met your expectations. Your positive feedback about the breakfast voucher add-on is much appreciated. Thank you for choosing us!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Penny
19. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy walk to everything
Penny
Aufenthalt von 1 Nacht im April 2024
Antwort von The Staff at Holiday Inn Grand Rapids am 21. Apr. 2024
Sounds like you had the perfect location for your stay, Penny! Being within walking distance of everything is always a plus, allowing you to explore and enjoy your surroundings without any hassle. It's great to hear that you had such convenience during your time there.- The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
ashlynn
Mit dem Partner gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my boyfriend stayed here for a concert we were seeing at van andel and this was the second time we have stayed here and we love it! we love how nice it is to just do a short walk to the arena and downtown, easy and free parking, and the breakfast! we always pay the extra fee to do the breakfast and it is so worth it! very clean rooms too!:)
ashlynn
Aufenthalt von 1 Nacht im April 2024
Antwort von The Staff at Holiday Inn Grand Rapids am 17. Apr. 2024
We're thrilled you enjoyed your stay and found our location convenient for your concert visit. It's great to know that our parking and breakfast options added value to your experience. We appreciate your feedback on our clean rooms and look forward to welcoming you back for your third visit!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Rachel
15. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a clean and comfortable hotel. I would recommend to others.
Rachel
Aufenthalt von 1 Nacht im April 2024
Antwort von The Staff at Holiday Inn Grand Rapids am 17. Apr. 2024
We're glad to hear that you found our hotel clean and comfortable! Thank you for recommending us to others. We appreciate your feedback and hope to welcome you back for another pleasant stay.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Jenna
Mit dem Partner gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
20 out of 10 stars! Great stay!
Jenna
Aufenthalt von 1 Nacht im April 2024
Antwort von The Staff at Holiday Inn Grand Rapids am 15. Apr. 2024
Thank you for your 5-star rating! We're thrilled you enjoyed your stay with us. We appreciate your positive feedback and hope to welcome you back soon!-The Staff at Holiday Inn Grand Rapids
8/10 – Gut
Mitch
15. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to university and downtown amenities
Mitch
Aufenthalt von 2 Nächten im April 2024
Antwort von The Staff at Holiday Inn Grand Rapids am 15. Apr. 2024
Hi Mitch! Thank you for highlighting our convenient proximity to the university and downtown amenities.-The Staff at Holiday Inn Grand Rapids
10/10 – Hervorragend
Jess
14. Apr. 2024
Jess
Aufenthalt von 1 Nacht im April 2024
Antwort von Staff at Holiday Inn Grand Rapids am 5. Mai 2024
Hi Jess,We're thrilled you had a positive experience and appreciate your perfect rating. Your feedback is valuable to us. Thank you for taking the time to share your experience.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 – Hervorragend
Chandrea
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
8. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel and location was very accommodating - it was nice that we could conveniently walk across the bridge to downtown. Also, very nice to be able to walk to both museums in that area. It was a busy weekend at this hotel location, but the staff was still very helpful in a timely manner. Definitely would recommend this location to everyone.
Chandrea
Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Grand Rapids Downtown am 8. Apr. 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our location convenient. It's lovely that our staff provided helpful service despite the busy weekend. We appreciate your recommendation and hope to welcome you back soon!
10/10 – Hervorragend
Kathryn
7. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's great. All i want a hotel to be. Easy to get to for a first timer.
Kathryn
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Grand Rapids Downtown am 7. Apr. 2024
We're thrilled you found our hotel precisely what you were looking for, especially regarding accessibility for first-time guests. Your positive feedback is greatly appreciated. Thank you for choosing us!
10/10 – Hervorragend
Amy M.
Mit dem Partner gereist
25. März 2024
Top notch
Amy M.
Aufenthalt von 2 Nächten im März 2024
Antwort von Holiday Inn Grand Rapids Downtown am 28. März 2024
Glad to hear you found your experience top-notch, Amy! We aim to provide exceptional service and look forward to welcoming you back.The Staff at Holiday Inn - Grand Rapids Downtown
10/10 – Hervorragend
Dawn, Muskegon
19. März 2024
Dawn
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Grand Rapids Downtown am 8. Apr. 2024
We're thrilled to see your 5-star rating. Thank you for your support!
10/10 – Hervorragend
Ketrina, East Jordan
Mit einer Gruppe gereist
17. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
2nd time staying here. Love the shuttle service!
Ketrina
Aufenthalt von 2 Nächten im März 2024
Antwort von Michelle am 18. März 2024
Hi Ketrina! We're thrilled you enjoyed your second stay with us and found our shuttle service convenient. We look forward to welcoming you back for your third visit. Thank you for your positive feedback!
2/10 – Ungenügend
Micah
17. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
None
Micah
Aufenthalt von 1 Nacht im März 2024
Antwort von Michelle am 18. März 2024
Thank you for your rating. We're happy you're having a positive experience here, Micah!
8/10 – Gut
Joe
Mit dem Partner gereist
14. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay was great!
Joe
Aufenthalt von 1 Nacht im März 2024
Antwort von Michelle am 14. März 2024
Hi Joe, We're thrilled you had a great stay! Your positive feedback is much appreciated. We look forward to serving you again in the future.
10/10 – Hervorragend
Eva
13. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was clean and very organized.
Eva
Aufenthalt von 3 Nächten im August 2023
Antwort von Michelle am 14. März 2024
Thank you for sharing your feedback, Eva! We're thrilled to hear that you found our hotel clean and well-organized. Our top priority is providing a comfortable and welcoming environment for our guests, and we're delighted that we met your expectations. Please let us know if you need anything else during your stay or have any further comments. We appreciate your patronage and look forward to welcoming you back in the future!
10/10 – Hervorragend
Dena
Mit einer Gruppe gereist, Mit der Familie gereist
11. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay and the walkability to everything. The staff was very helpful and friendly. The grounds were kept up and clean along with the room. Will definitely stay again!
Dena
Aufenthalt von 1 Nacht im März 2024
Antwort von Michelle am 14. März 2024
Hi Dena, thank you for sharing! We are happy that you enjoyed your stay and found our location convenient. It's great to know our staff made a positive impression and that you appreciated the cleanliness of our grounds and room. We look forward to welcoming you back in the future!
8/10 – Gut
John
10. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very friendly. The hotel was clean and well kept. Very close to Devos and several very good restaurants.
John
Aufenthalt von 4 Nächten im März 2024
Antwort von Michelle am 14. März 2024
Hi John, we are happy that you appreciated our friendly staff and clean facilities. It's great to know that our location was convenient for your needs. Thank you for your positive feedback, and we look forward to welcoming you back in the future.
10/10 – Hervorragend
Ashlee
Mit der Familie gereist
8. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff. Thank you!
Ashlee
Aufenthalt von 1 Nacht im März 2024
Antwort von Michelle am 14. März 2024
You're welcome! We're thrilled you enjoyed our friendly staff. Looking forward to seeing you again soon!
10/10 – Hervorragend
Carrie Van
4. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Carrie Van
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Michelle am 14. März 2024
Your 5-star rating is so appreciated, Carrie! Please let us know if there's ever anything we can assist you with.
10/10 – Hervorragend
Chelsea
4. März 2024
Chelsea
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Grand Rapids Downtown am 28. März 2024
We're thrilled to learn about your 5-star experience, Chelsea! Your satisfaction is paramount to us, and we eagerly anticipate your return.The Staff at Holiday Inn - Grand Rapids Downtown
10/10 – Hervorragend
Kathleen
26. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kathleen
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michelle am 14. März 2024
Your 5-star rating is so appreciated, Kathleen! Please let us know if there's ever anything we can assist you with.
10/10 – Hervorragend
Mathew
26. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mathew
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michelle am 14. März 2024
Thank you for your 5-star rating, Mathew. We're here to serve our community and appreciate your recognition.
10/10 – Hervorragend
Andrea
18. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Andrea
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Heather am 21. Feb. 2024
Thank you for your review, Andrea. We're happy that you're enjoying your time here and appreciate your 5-star rating!
10/10 – Hervorragend
pamela
Mit der Familie gereist
18. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice clean comfortable and great breakfast
pamela
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather am 21. Feb. 2024
Thank you for your review! We are so happy you have had a positive experience at Grand Rapids Downtown! We hope you continue to enjoy our community and everything it offers.
10/10 – Hervorragend
gary
11. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very basic hotel, but everything was spotless. The desk people were very friendly..
gary
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michelle am 14. März 2024
Thank you for your feedback, Gary! We are glad you found everything spotless during your stay and that our desk staff was friendly. While we aim to provide our guests with a comfortable and welcoming environment, we appreciate your comments and will continue to strive for excellence. Please let us know if there's anything else we can do to enhance your experience in the future. We value your patronage and hope to welcome you back soon!
4/10 – Schlecht
Kendra
8. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Kendra
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Heather am 19. Feb. 2024
Kendra, we'd love to hear more about your experience. Please feel free to contact us when you have a moment and thank you for your feedback.
10/10 – Hervorragend
Allison, GRAND LEDGE
Mit einer Gruppe gereist
5. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was my second time staying here for a girls' night out. The location is great with convenient parking. The onsite breakfast works out fabulously. We learned during this trip of the shuttle service offered and we jumped at the chance to use it. Kyle was very friendly and helpful in getting us around town. Will certainly stay here again!
Allison
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather am 19. Feb. 2024
What an excellent review to read! It's fantastic that you enjoyed the onsite breakfast and took advantage of the shuttle service. We're glad Kyle provided friendly and helpful service during your stay. We look forward to welcoming you back for another enjoyable stay in the future! Please don't hesitate to reach out if you need anything during your next visit. Thank you for choosing to stay with us again!
10/10 – Hervorragend
Jamie
4. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay
Easy check in, nice room, lots of free parking, not far of a walk to anything
Jamie
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Michelle am 14. März 2024
Hi, Jamie! We're delighted you had an easy check-in experience, enjoyed your room, and found plenty of free parking. It's great that our hotel's location allowed easy access to nearby attractions. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your kind words and hope to welcome you back again soon!
8/10 – Gut
Diana
Mit der Familie und kleinen Kindern gereist
3. Feb. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The front desk staff was wonderful, however, the restaurant staff was quite possibly the worst I have ever encountered. The bartender/server was absolutely rude--not only to us, but to all customers. Several people left complaining. It took 30 minutes to even be greeted at our table and 53 minutes to get waters. We wont be back.
Diana
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather am 19. Feb. 2024
Thank you for bringing this to our attention. We sincerely apologize for the unacceptable experience you had with our restaurant staff. It's disheartening to hear about the lack of courtesy and efficiency you encountered during your visit. Please rest assured that we take your feedback seriously and will address this issue with our restaurant team to ensure that such incidents do not recur in the future. Your satisfaction is important to us, and we hope to have the opportunity to restore your faith in our establishment. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for bringing this matter to our attention.
10/10 – Hervorragend
william
28. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay as always, ill continue to stay here.
william
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Heather am 19. Feb. 2024
Thank you for your review, William. We're happy that you're enjoying your time here and appreciate your 5-star rating!
8/10 – Gut
Verifizierter Reisender
Mit der Familie gereist
28. Jan. 2024
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Michelle am 14. März 2024
We appreciate you rating us. We're glad you had a great experience, and we look forward to continuing to exceed your expectations!