Außenbereich

Bewertungen von Amway Grand Plaza, Curio Collection by Hilton

4 out of 5
Amway Grand Plaza, Curio Collection by Hilton
187 Monroe Ave Nw, Grand Rapids, MI

Bewertungen

8,6

Hervorragend

593 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
190 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
100 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
69 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
51 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,2/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall nice place
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Patrick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very professional. Excellent overall.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Marketing am 23. Mai 2024
Hi Patrick, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again!

10/10 – Hervorragend

Radu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, modern and lively property.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Marketing am 23. Mai 2024
Hi Radu, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again!

10/10 – Hervorragend

Montora

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Marketing am 23. Mai 2024
Hi Montora, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again!

4/10 – Schlecht

Reianna

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Room service only available from one restaurant and ends at 10 PM. This is a 4 star hotel it should be available 24 hours. Very small bathroom with a public toilet. Small room not worth the price. Not pleased with the stay definitely not 4 stars! Will not stay there again. Only good thing was the staff.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Marketing am 23. Mai 2024
Hi Reianna, thank you for taking the time to review us and leave your feedback. We regret that your experience with us was less than perfect, we hope we can welcome you again in the future so we can provide you with a more positive stay at our hotel!

10/10 – Hervorragend

Jordynn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Marketing am 23. Mai 2024
Hi Jordynn, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again!

10/10 – Hervorragend

Juanita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We experienced a very professional, quiet, safe and great atmosphere
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Marketing am 17. Mai 2024
Hi Juanita, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!

10/10 – Hervorragend

Melissa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beauitful luxury hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Marketing am 13. Mai 2024
Hi Melissa, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!

10/10 – Hervorragend

Tawana

Gut: Ausstattung
Wish they had Ride along scooters for the skywalk for people who can't walk long distance but want to experience
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Marketing am 13. Mai 2024
Hi Tawana, thank you for reviewing us!

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Marketing am 13. Mai 2024
Hi Jennifer, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Marketing am 10. Mai 2024
Hi Daniel, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Marketing am 10. Mai 2024
Hi Paul, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 – Hervorragend

Megan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Connected to DeVos with walkway. Fridge in room. Lovely view. Rooftop pickle ball & fitness center
Aufenthalt von 2 Nächten im April 2024
Antwort von Marketing am 10. Mai 2024
Hi Megan, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

8/10 – Gut

jennifer

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Second night when they cleaned our room they took our comforter. When I checked in my in-laws the second day we were there the girl at the front desk was not nice.
Aufenthalt von 2 Nächten im April 2024
Antwort von Marketing am 29. Apr. 2024
Hi Jennifer, thank you for reviewing us. We sincerely apologize for the issues you experienced, please do not hesitate to reach out to us directly if you have additional comments. We hope we can welcome you again in the future so we can share a more positive experience!

10/10 – Hervorragend

Julie, Rochester Hills

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always love staying here. Super friendly staff and lots of cool dining, drinking, live entertainment on site.
Aufenthalt von 1 Nacht im April 2024
Antwort von Marketing am 29. Apr. 2024
Hi Julie, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 – Hervorragend

Nathan

Aufenthalt von 1 Nacht im April 2024
Antwort von Marketing am 17. Mai 2024
Hi Nathan, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the selection of food, drink, and workout availability within the hotel!
Aufenthalt von 1 Nacht im April 2024
Antwort von Marketing am 22. Apr. 2024
Hi William, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 – Hervorragend

Joe

Aufenthalt von 1 Nacht im April 2024
Antwort von Marketing am 13. Mai 2024
Hi Joe, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!

10/10 – Hervorragend

Samuel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really nice hotel, very conveniently located for hanging out downtown.
Aufenthalt von 1 Nacht im April 2024
Antwort von Marketing am 22. Apr. 2024
Hi Samuel, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

4/10 – Schlecht

George, Rockford

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
We loved the location and the local bars and restaurants. It was wonderful to be able to easily park, quickly check in and then walk to the various venues including restaurants, bars and locations with live music. We were disappointed in the room itself, which was certainly clean, but quite dated. We were also shocked to learn there was no TV on 3 floors including ours. Will certainly visit venues again but would not pay to stay in the hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Marketing am 22. Apr. 2024
Hi George, thank you for reviewing us. We sincerely apologize for the issues you experienced with your room. We hope we can welcome you back again in the future so we can share a more positive experience with you!

6/10 – Okay

Sarah

Mit dem Partner gereist
Gut: Sauberkeit
It was nice walking distance to bars and restaurants.
Aufenthalt von 1 Nacht im März 2024
Antwort von Marketing am 22. Apr. 2024
Hi Sarah, thank you for reviewing us. We sincerely regret that your experience was less than perfect. We hope we can welcome you back again in the future so we can share a more positive experience with you!

10/10 – Hervorragend

Eric

Aufenthalt von 1 Nacht im April 2024
Antwort von Marketing am 29. Apr. 2024
Hi Eric, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

4/10 – Schlecht

Alex

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Marketing am 1. Apr. 2024
Hi Alex, thank you for reviewing us. We sincerely regret that your experience was less than perfect, we hop you'll give us another chance in the future so we can share a more positive experience with you!

6/10 – Okay

Orhan

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Liked the fact that it is an historical hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Marketing am 25. März 2024
Hi Orhan, thank you for reviewing us. We sincerely regret that your experience was less than perfect and we hope you'll give us another chance so we can share a more positive experience with you!

10/10 – Hervorragend

Vitalii

Gut: Sauberkeit und Zustand der Unterkunft
Yes
Aufenthalt von 1 Nacht im März 2024
Antwort von Marketing am 25. März 2024
Hi Vitalii, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 – Hervorragend

Luke, Carmel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a great time. Thank you…
Aufenthalt von 2 Nächten im März 2024
Antwort von Marketing am 25. März 2024
Hi Luke, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 – Hervorragend

yvette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The view from our room was spectacular. We enjoyed the bar and fabulous restaurant on the top floor. It was a great stay!
Aufenthalt von 1 Nacht im März 2024
Antwort von Marketing am 25. März 2024
Hi Yvette, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

2/10 – Ungenügend

Lucas

Mit dem Partner gereist
Gut: Sauberkeit
Lots of guests with children at the hotel, who were very loud late into the night, both in rooms and in the hallway. Staff were unhelpful in resolving the situation.
Aufenthalt von 1 Nacht im März 2024
Antwort von Marketing am 18. März 2024
Hi Lucas, thank you for reviewing us. We sincerely apologize for the noise levels you experienced during your stay. We strive to provide a comfortable experience for all our guests and we regret that we failed to do so for you this time. We hope you'll give us another chance in the future so we can share a more positive experience with you!

10/10 – Hervorragend

Niccos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Marketing am 18. März 2024
Hi Niccos, thank you for reviewing us! We're so happy to know you had a great experience with us and we hope to welcome you back again soon!

8/10 – Gut

Tracie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Marketing am 18. März 2024
Hi Tracie, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was really nice. The rooms were clean and comfortable. The view from my room was beautiful. There were about 3 or 4 restaurants inside the hotel. There was shopping and restaurants within walking distance. I would definitely stay here again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Marketing am 11. März 2024
Hi Michelle, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 – Hervorragend

Stephenie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was incredibly professional and friendly everywhere in the hotel. The rooms were spacious and clean. We really enjoyed our time here. The pool is smaller and there were lots of kids there, but everyone was having a good time. Great value for the price.
Aufenthalt von 2 Nächten im März 2024
Antwort von Marketing am 11. März 2024
Hi Stephenie, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 – Hervorragend

Dawn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hands-down, my favorite hotel. Suites are phenomenal for the rate
Aufenthalt von 1 Nacht im März 2024
Antwort von Marketing am 11. März 2024
Hi Dawn, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 – Hervorragend

rose

Gut: Personal & Service und Zustand der Unterkunft
Fantastic
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 4. März 2024
Hi Rose, thank you for reviewing us! We're so happy to know you enjoyed your stay with us and we hope to welcome you back again soon!

8/10 – Gut

Ryan

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 25. März 2024
Hi Ryan, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 – Hervorragend

Marisela

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Always the best experience here.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 26. Feb. 2024
Hi Marisela, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

2/10 – Ungenügend

Melissa

Gut: Sauberkeit und Zustand der Unterkunft
We loved the hotel. Unfortunately, my friend and I were charged $45 for vallet per vehicle per day. There were no signs stating this charge and this charge was never discussed at check in. I called the hotel and explained my concerns. The staff member told me there was nothing she could do for us. Very disappointing and will not go back.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 4. März 2024
Hi Melissa, thank you for reviewing us. We sincerely apologize for the miscommunication you experienced, please know that a member of our team will be reaching out to you soon!

10/10 – Hervorragend

Dallas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the amenities!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 26. Feb. 2024
Hi Dallas, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love the Amway. We stay here every time we visit the Grand Rapids Area.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 26. Feb. 2024
Hi Lisa, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 – Hervorragend

Romeo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Didn’t like the 21 I think 18 would be good for the pools extra hour lol
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 26. Feb. 2024
Hi Romeo, thank you for reviewing us and providing your feedback!

10/10 – Hervorragend

Kayla

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Marketing am 25. März 2024
Hi Kayla, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 19. Feb. 2024
Hi Kevin, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you back again soon!

10/10 – Hervorragend

Ryan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 19. Feb. 2024
Hi Ryan, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you back again soon!

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice vibe and beautiful room
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 19. Feb. 2024
Hi Brian, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you back again soon!

2/10 – Ungenügend

Tim

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 19. Feb. 2024
Hi Tim, we sincerely regret that your experience was less than perfect. We care deeply for our guests and their experience with us and we hope you'll give us another chance in the future to make this right!

8/10 – Gut

daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property and stay, the 45.00 valet fee (which I found out about afterwards) was very steep, especially after tipping as well..Also, I booked us a king room and was told upon arrival there were none available and we had to get queen beds which was disappointing but overall a good stay!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 15. Feb. 2024
Hi Daniel, thank you for reviewing us. We sincerely apologize for the issues you ran into during your visit, but are happy to hear that you still had a great experience!

4/10 – Schlecht

Emily

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 15. Feb. 2024
Hi Emily, thank you for taking the time to review us. We sincerely regret that your experience was less than perfect. We hope you'll give us another chance so we can share a better experience with you in the future!

10/10 – Hervorragend

Chad

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 8. Feb. 2024
Hi Chad, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!

2/10 – Ungenügend

Masumi, Phoenix

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
If was 3 start hotel be did story same as if Was a 2 star . Photos of room showed a patio ,room booked had none, everything closed before midnight, Valet team definitely 5/5 stars . Maybe in day time place might be ok. But late in evening forget bout it. They need to update the photos properly, If photos matched the room more accurately and then showing or describing tiny bathroom entrance to get in room is like trying to get into your uncles shed in backyard type deal . Entrance to get into room least this one yeah good luck if you have family with difficult items or baby in stroller etc etc.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 15. Feb. 2024
Hi Masumi, thank you for taking the time to review us and leave your feeback we sincerely apologize for the issues you experienced during your stay. We hope you'll give us another chance in the future to share a positive experience with you!

10/10 – Hervorragend

Ashley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing am 8. Feb. 2024
Hi Ashley, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!