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Bewertungen von Thunderbird Lodge - Inside the Park

2 out of 5
Thunderbird Lodge - Inside the Park
7 North Village Loop, Grand Canyon, AZ

Bewertungen

8,6

Hervorragend

280 von insgesamt 555 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
197 von insgesamt 555 Gästebewertungen haben eine Bewertung von 8 - Gut" "
45 von insgesamt 555 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 555 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 555 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Tanja

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good!
Aufenthalt von 1 Nacht im August 2023
Antwort von BAFD am 26. Aug. 2023
Thank you for your review and for letting us know we met our expectations during your stay. We hope you will return many times to our beautiful Canyon.

6/10 – Okay

Markus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Perfectly located in the park!
Aufenthalt von 1 Nacht im August 2023
Antwort von Bright Angel Lodge Front Desk Team am 12. Aug. 2023
Thank you for your feedback! We hope you enjoyed your time at the Grand Canyon and will visit again soon!

8/10 – Gut

Steven

Gut: Sauberkeit
Aufenthalt von 1 Nacht im August 2023
Antwort von Bright Angel Front Desk Team am 13. Aug. 2023
Thank you for your feedback! We hope that you enjoyed your time at the Canyon and will return for more incredible experiences soon!

10/10 – Hervorragend

Ulrike

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Unterkunft ist zweckmäßig man wohnt direkt am Grand Canyon, wunderschöner Sonnenaufgang! Personal war sehr freundlich und aufmerksam! Wir hatten eine tolle Zeit
Aufenthalt von 1 Nacht im August 2023
Antwort von Bright Angel Lodge am 10. Aug. 2023
Thank you for your feedback, we are happy that you enjoyed your stay with us.

4/10 – Schlecht

Kay Peter

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Abzocke! Es war CanyonBlick gebucht, aber von Parterre aus sieht man nur die Kante, nicht den Canyon - Achso: und WENN man Kantenblick mag, ist der verstellt mit Touristen, die davor stehen oder wahlweise ins Zimmer gucken.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von BAFD am 10. Juli 2023
We apologize that we did not meet your expectations. Our rooms are posted as partial views instead of full views as there can be something or someone in the way of the view.

10/10 – Hervorragend

Justin

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Gretchen Smith am 18. Mai 2024
Thank you for visiting the Grand Canyon South Rim! Come again soon!

10/10 – Hervorragend

Susanne, Santa Monica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Bright Angel Front Desk am 8. Mai 2024
Thank you for your feedback! We are glad to hear you enjoyed your stay with us! Come again soon!

8/10 – Gut

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was adequate and the view spectacular. It was a second floor view room. However finding the room after dark upon arrival and lugging my heavy suitcase to it proved problematic. We wish Guest Services had told us the exact entry. Our room was in the middle of the building and you had to use the central entrance which is not marked well from the outside. Parking is difficult as the spaces stay filled the entire time. Best to arrive before dark! But we had hiked part of the South Kaibab trail at sunset which was worth it!
Aufenthalt von 1 Nacht im April 2024
Antwort von Gretchen Smith am 30. Apr. 2024
Thank you for your feedback, we understand how difficult it can be to navigate our Dark Sky Park! We will make sure to share more information regarding entry locations to prevent this in the future. We appreciate your feedback and hope you visit again! Glad you were able to hike South Kaibab at sunset!!

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Right on the rim perfect
Aufenthalt von 1 Nacht im April 2024
Antwort von Bright Angel Lodge Front Desk Team (JB) am 19. Apr. 2024
Thank you for your feedback! We are glad to hear you re enjoyed your stay with us and hope you will return again for more Grand Canyon adventures!

8/10 – Gut

mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
There are no ammenties on the property. And, no parking. Not so different than any other National Park property.
Aufenthalt von 1 Nacht im März 2024
Antwort von Bright Angel Front Desk am 28. März 2024
We appreciate your feedback and will pass your feedback along to the appropriate team. Thank you for visiting the Grand Canyon South Rim!

8/10 – Gut

Catherine

Location
Aufenthalt von 1 Nacht im März 2024
Antwort von Gretchen Smith am 22. März 2024
We appreciate your feedback! Thank you and come again!

6/10 – Okay

ROBERT, WICHITA

Mit einer Gruppe gereist
OK average motel room. Obviously, location is it’s best point. View and easy access to some canyon rim trails is good. Windows should be MUCH cleaner for a location that depends upon the view to justify its high rates.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gabe am 3. März 2024
Thanks for your feedback, please feel free contact me about your stay.

10/10 – Hervorragend

SEUNGJU

Gut: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Bright Angel Front Desk am 27. Feb. 2024
Thank you very much for your feedback!

8/10 – Gut

Jay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property. A bit of a time capsule but that’s part of the charm.
Antwort von Bright Angel Front Desk Team (jb) am 25. Feb. 2024
Good evening,Thank you for your feedback. We are glad to hear that you enjoyed your stay and hope you will return soon for more Grand Canyon adventures.

8/10 – Gut

Melissa

Gut: Sauberkeit und Personal & Service
You can't beat the location for this property. It doesn't have its own restaurant or lounge, which would be our only complaint, but it is right next door to two other lodges where you can get food and/or hang out. The view from our "partial view" room was great.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Bright Angel Front Desk Team (jb) am 25. Feb. 2024
Good evening,Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope that you will be able to return soon for more Grand Canyon adventures.Warm regards,

2/10 – Ungenügend

martina

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Stuff in restaurant was unfriendly, clearly not expecting to see us again; and the food was terrible where ever we tried!!! No room service and the room was 740 for 2 nights! I can’t imagine what it would be like during high season
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Bright Angel Front Desk Team (jb) am 25. Feb. 2024
Good evening,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Your feedback will be passed on to the appropriate management teams for further review and training.We hope that you will visit us again and give us another chance at providing outstanding guest service.Warm regards,

6/10 – Okay

sam

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gretchen Smith am 20. März 2024
Thank you for your feedback, please feel free to contact me about your stay so we can work to better accommodate you in the future! We hope you visit again!

10/10 – Hervorragend

Darryl

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Bright Angel Front Desk am 31. Jan. 2024
We appreciate your feedback! Thank you and come again!

10/10 – Hervorragend

Libe

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Bright Angel Front Desk am 31. Jan. 2024
Thank you for your feedback, come again soon!

8/10 – Gut

Lance

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Parking may not be always available.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Bright Angel Front Desk am 31. Jan. 2024
Thank you for staying with us at the Grand Canyon South Rim! We appreciate your feedback and will share it with the appropriate department! Thank you!

10/10 – Hervorragend

Eric

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unbelievable location, feet away from the Grand Canyon. We enjoyed the hiking and loved the various dining options . The room were well designed and we managed to get the wifi working for us :)
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Bright Angel Front Desk am 31. Jan. 2024
We appreciate your feedback! Thank you!

4/10 – Schlecht

robert

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Outdated hotel with musty odor in rooms. Heating didn’t work and faculty was run down. Fantastic view and location but poor facility at an extremely expensive price . Conditions are like an outdated budget motel. Could hear occupants of room next door clearly. If you don’t have to be next to the canyon I would recommend the grand hotel 10 minutes away. Much less expensive and much better facility. Would not recommend.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bright Angel Front Desk am 31. Jan. 2024
Thank you for your feedback. We are sorry to hear that our lodging did not meet your expectations. Your feedback will be passed on to the appropriate management teams for further review. Thank you!

10/10 – Hervorragend

deng

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Bright Angel Lodge Front Desk Team (JB) am 1. Jan. 2024
Thank you for your feedback! We are glad to hear that you enjoyed your stay. We hope that your plans include returning for further Grand Canyon adventures.Warm regards,

4/10 – Schlecht

Patricia

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Great location, inside the park, great view. Disappointed with staff. During the check-in, the lady was sarcastic several time with my questions about the hotel. She laughed at my face when asking about my luggage from the train, checkout etc… how you can work in such a beautiful place and be i a bad mood.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bright Angel Lodge Front Desk Team (JB) am 1. Jan. 2024
Good evening, Patricia,Thank you for your feedback. We are sorry to hear that your checkin experience was less than satisfactory and apologize that you did not feel welcome. Please know that this feedback will be utilized for further training.We do hope that your future plans include more Grand Canyon adventures, and you will give us another chance to provide you with memorable guest service.Warm regards,

10/10 – Hervorragend

Laura

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Bright Angel Lodge Front Desk Team am 29. Dez. 2023
Thank you for your feedback! We're happy to hear that you enjoyed your stay and hope that you plan on returning soon for more Grand Canyon adventures.Warm regards,

10/10 – Hervorragend

wei ting

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bright Angel Front Desk Team am 26. Dez. 2023
Thank you for your feedback. We are glad that you enjoyed your stay with us. We hope that your plans are to return soon for more Grand Canyon adventures.

2/10 – Ungenügend

Kenneth

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible Hotel and Experience!
We did not even stay at the property due to the small size room that was extremely dated/old and smelled. It looks like an army barrack/dorm room from 1985. It is criminal that this establishment charges over $400 a night for these basic beds to sleep in. When I brought this to their attention they could care less. It is supply and demand! They know the hotel is basic and could care less to provide any amenities or customer service. DO NOT STAY HERE. Book a room in Tusayan for 1/2 the price and double the size!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von JB am 23. Dez. 2023
Good afternoon,We are sorry that your room was not satisfactory for you. Your feedback will be passed on to the appropriate management teams for further review and training purposes.A full refund has been requested through hotels.com.

8/10 – Gut

ivy

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bright Angel Lodge Front Desk Team am 25. Dez. 2023
Thank you for your feedback. We hope that you enjoyed your stay with us and are planning a return for more Grand Canyon Adventures.

10/10 – Hervorragend

Pushkar

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bright Angel Front Desk am 31. Jan. 2024
Thank you for visiting the Grand Canyon South Rim! Come again soon!

10/10 – Hervorragend

Young M

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Bright Angel Front Desk am 31. Jan. 2024
Thank you for staying with us at the Grand Canyon South Rim! Come again soon!

8/10 – Gut

Jeffrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s right on the south rim of the Grand Canyon. Rooms are small but well kept and well maintained It was not crowded during our visit in early December and easy to visit all the stops along the canyon rim without worrying about parking
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Bright Angel Lodge Front Desk Team am 16. Dez. 2023
Thank you for your feedback! We are glad to hear that you enjoyed your stay and will return soon for more Grand Canyon adventures.

8/10 – Gut

Frank

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Bright Angel Lodge Front Desk Team am 16. Dez. 2023
Thank you for your feedback! We hope that you enjoyed your stay and will return again soon for more Grand Canyon adventures.

8/10 – Gut

Nicholas

Gut: Komfort des Zimmers
Great access to the South Rim of the Grand Canyon!!! Parking is very limited.
Aufenthalt von 2 Nächten im November 2023
Antwort von Bright Angel Front Desk Team am 5. Dez. 2023
Thank you for your feedback. We're glad that you enjoyed your stay and hope you will return again soon.

8/10 – Gut

hee sook

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Bright Angel Front Desk Team am 1. Dez. 2023
Thank you for your feedback! We hope that you enjoyed your stay and will return again soon.

6/10 – Okay

Glenn, Anaheim

Gut: Sauberkeit
Small bathroom area
Aufenthalt von 1 Nacht im November 2023
Antwort von Bright Angel Lodge am 28. Nov. 2023
Thank you for taking to time to complete a review, we hope you enjoyed your visit to Grand Canyon National Park!

10/10 – Hervorragend

Teresa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Remarkable place, great view!
Aufenthalt von 2 Nächten im November 2023
Antwort von Bright Angel Front Desk Team am 28. Nov. 2023
Thank you for your feedback! We are glad you enjoyed your stay!

2/10 – Ungenügend

Eun young

Aufenthalt von 1 Nacht im November 2023
Antwort von Bright Angel Lodge Front Desk Team am 16. Dez. 2023
Good afternoon,Thank you for your feedback. We are sorry to hear that our lodging did not meet your expectations. Please feel free to reach out to us with any comments or concerns you may have.We hope that you have more Grand Canyon adventures planned in the future, and that you will give us a second chance at providing your with excellent customer service.

10/10 – Hervorragend

Nina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Bright Angel Front Desk Team am 28. Nov. 2023
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 – Hervorragend

Angela, Nathalie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay, right there at the Canyon. Walking distance to food and shops, shuttle bus stop there in the area, train station right across the street. Only complaint was that parking was a little crowded, though. Had an awesome time and can't wait to come back next year!!
Aufenthalt von 1 Nacht im November 2023
Antwort von Bright Angel Front Desk Team am 21. Nov. 2023
Thank you for your feedback. We are delighted to hear that you enjoyed your time here. We look forward to seeing you again!

10/10 – Hervorragend

Mary Ellen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is Basic. Do not care for Basic.
Aufenthalt von 1 Nacht im November 2023
Antwort von Bright Angel Lodge am 11. Nov. 2023
Thank you for your review, we hope you enjoyed your visit to Grand Canyon National Park!

8/10 – Gut

A.M.G.C.

Aufenthalt von 1 Nacht im November 2023
Antwort von Bright Angel Lodge am 11. Nov. 2023
Thank your for your feedback, we hope you enjoyed your visit to Grand Canyon National Park!

10/10 – Hervorragend

Pavel, Indianapolis

Aufenthalt von 1 Nacht im November 2023
Antwort von Bright Angel Front Desk Team am 28. Nov. 2023
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 – Hervorragend

Elaine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Bright Angel Lodge am 1. Nov. 2023
Thank you for your feedback, we're glad you enjoyed your stay!

2/10 – Ungenügend

Seolhwa

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Bright Angel Front Desk Team am 17. Nov. 2023
Good morning,We are sorry that the Thunderbird Lodge did not meet your expectations. Please feel free to reach out to us if you would like to provide us with any details, please feel free to reach out.

10/10 – Hervorragend

THI BANG THANH

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Bright Angel Lodge am 11. Nov. 2023
Thank you for your review, we're glad to hear you enjoyed your visit to Grand Canyon National Park!

10/10 – Hervorragend

Chen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Bright Angel Lodge am 25. Okt. 2023
Thank you for your feedback, we're glad you enjoyed your stay!

10/10 – Hervorragend

Ivan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Partial Canyon view room was definitely a cool feature along with the elk that was eating her evening snack just outside the room will definitely be back !
Aufenthalt von 1 Nacht im August 2023
Antwort von Bright Angel Lodge am 20. Sept. 2023
Thank you for your response, we are happy that you enjoyed your stay with us. We are glad that you experienced wildlife interactions. Hope to see you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
위치는 좋지만 가격이 비쌉니다 주차가 어렵습니다
Aufenthalt von 1 Nacht im September 2023
Antwort von Bright Angel Lodge am 20. Sept. 2023
Thank you for your response, we will work on getting better to accommodate our guest for parking. Thank you again for staying with us. And hope to see you again.

10/10 – Hervorragend

Craig

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Most scenic view ever
Aufenthalt von 1 Nacht im September 2023
Antwort von Bright Angel Lodge am 14. Sept. 2023
Thank you for your response, we are happy that you enjoyed your stay with us. We hope to see you again.

10/10 – Hervorragend

ByeongChan

Aufenthalt von 1 Nacht im August 2023
Antwort von Bright Angel Lodge am 27. Sept. 2023
Thank you for your review, we hope you enjoyed your visit to Grand Canyon National Park!