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Bewertungen von Leonardo Inn Glasgow West End

3 out of 5
Leonardo Inn Glasgow West End
4 Shelley Road, Glasgow, Scotland

Bewertungen

7,6

Gut

276 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
387 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
196 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
97 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
46 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,2/10

Personal & Service

7,2/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Shahrok

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir waren 4 Nächte im Hotel. An keinem Tag wurde das Zimmer gereinigt. Auf Nachfrage sagte man uns, dass man was an dir hängen muss, damit das Zimmer gereinigt wird. Obwohl wir das gemacht habe, wurde das Zimmer nicht gereinigt. Wir mussten aktiv selbst nach Toiletten Paper und frische Handtücher fragen. Bett wurde kein einziges Mal gemacht. Grundsätzlich ist das Hotel sehr in die Jahre gekommen. Man hört jeden Fußtritt im Flur. Jedes Mal, wenn eine Tür zugeht, hört man. Der Geruch im Hotel und in den Fluren ist sehr unangenehm. Der Luftabzug in unserer Toilette hat nicht funktioniert, sodass schlechte Gerüche direkt ins Zimmer kamen. Die Zimmer waren auch schon beim CheckIn sehr dreckig. Klobrille hatte Flecken. Der Safe hat trotz Eingabe des korrekten Codes nicht funktioniert. Die Mitarbeiter haben keinen Generalschlüssel und wollten den Safe aufbrechen. Glücklicherweise hat der Code dann doch aus irgendeinem Grund funktioniert. Ich empfehle keinem dieses Hotel. Sorry!
Aufenthalt von 4 Nächten im April 2024
Antwort von Sophie am 25. Apr. 2024
Dear guest, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future. Kind regards

4/10 – Schlecht

Reint

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Stayed for four nights, and on the last the guest next to our room were listening to loud music, talking and slamming the doors until 4 am. When we asked them kindly to keep it quiet, they got aggressive and tried to intimidate us. Five minutes later the manager knocked on our doors and told us, if we didn't keep it down he would throw us out of the hotel. At 4 am in December, with subzero degrees. However, after two further complaints the other guests were put into another room and we could finally sleep. The next morning the manager told us he doesn't care of guests are able to sleep and that they are understaffed at night anyways.
Aufenthalt von 4 Nächten im November 2023
Antwort von Greg, Receptionist am 19. Dez. 2023
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

6/10 – Okay

Khudja

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Convenient for a simple stay, day reception was friendly and helpful. Some corners were dirty and dusty and the cups weren’t cleaned properly. But overall a good stay
Aufenthalt von 1 Nacht im Juni 2023
Antwort von martin am 21. Juni 2023
Hi there Thank you for taking the time to review our property, We are very happy to hear that you enjoyed your stay with us and found our rooms to be clean and well organised Best regards

8/10 – Gut

Zsuzsanna Valeria

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Sehr nettes, hilfsbereites und freundliches Personal. Auch die Lobby und das Restaurant waren angenehme und das Frühstück und Essen sehr gut.
Antwort von Genevieve am 7. Dez. 2022
Dear Zsuzanna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Genevieve Cookman Duty Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 1 Nacht im September 2019
Antwort von Piotr am 10. Sept. 2019
Dear Guest, Thank you for your excellent review, I am delighted that you enjoyed your stay with Leonardo Inn Glasgow West End and thank you for your kind comments about our hotel, Regards Piotr Matusiak Operations Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr sauber und tolle sehe große und bequeme Betten.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Piotr am 5. Aug. 2019
Dear Guest, Thank you for your excellent review, I am delighted that you enjoyed your stay with Leonardo Inn Glasgow West End and thank you for your kind comments about our hotel, Regards Piotr Matusiak Operations Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service und Ausstattung
Sehr netter Service, Frühstück war super. Lage ist ok. Die Betten sind komfortabel.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Piotr am 9. Mai 2019
Dear Guest, Thank you for your excellent review, I am delighted that you enjoyed your stay with Leonardo Inn Glasgow West End and thank you for your kind comments about our hotel, Regards Piotr Matusiak Operations Manager

2/10 – Ungenügend

Joe

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Zimmer dreckig, Frühstück mangelhaft und Personal teilweise überfordert
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Piotr am 6. Jan. 2019
Dear Joe, I am so sorry for the issues you experienced during your stay. I would be happy to speak to you in regards to your stay in more detail if you wish and hopefully you will be happy to return to the hotel soon and have a more positive stay. Regards Piotr Matusiak Operations Manager

10/10 – Hervorragend

Angela, Essen

Gut: Personal & Service und Zustand der Unterkunft
nettes Hotel im Westend
super freundliches Personal. sehr hilsfbereit. das bei Expedia gewünschte Zimmer (gewünschte Etage und ruhig nicht nah zum Aufzug) wurde umgehend erfüllt. Das Hotel liegt sehr zentral zu Fuss bequem zu vielen Sehenswürdigkeiten . Busse und 24Std. Supermarkt vor der Haustür. Zug Station 5 min. entfernt.
Aufenthalt von 7 Nächten im Juni 2018
Antwort von Helen am 16. Juni 2018
als Sie für Ihre Rückmeldung, ich habe Ihre Kommentare an das Team weitergegeben. mit freundlichen Grüßen Helena

4/10 – Schlecht

David

Verbesserungswürdig: Zustand der Unterkunft
Was tired no hot Water for shower
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Sharon

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Bathroom needs regrouting. Breakfast options were bare minimum, could have vegetarian sausages?
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Greg, reception team member am 20. Mai 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of

10/10 – Hervorragend

Natalia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Estaba muy alejado del centro de la ciudad.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Greg, reception team member am 17. Mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

4/10 – Schlecht

Chris

Verbesserungswürdig: Zustand der Unterkunft
The best way to describe this hotel is tired. The curtains were broken in our room. The room was smaller than the Premier Inn we are staying in tonight which I would give an excellent rating to. The Leonardo is on the bus route in to town and has good parking but very little ambience.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Greg, reception team member am 17. Mai 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of

6/10 – Okay

Leena

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel felt a bit grimy. In general it was an average hotel, but when you looked anywhere in the room it didn’t feel clean - dust and dirt everywhere, everything felt like it had been sitting since the hotel started. Beds were comfy atleast and location was good, however huge car park and would’ve expected free parking for guests.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Greg, reception team member am 9. Mai 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of

8/10 – Gut

Lori, Shaftsbury

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel for our stay before flying.
Aufenthalt von 1 Nacht im April 2024
Antwort von Greg, Receptionist am 2. Mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 – Okay

Ghassan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall not bad for the price Hot water issue it fluctuates
Aufenthalt von 5 Nächten im April 2024
Antwort von martin am 1. Mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 – Gut

Helen

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The manager was so helpful and friendly, nothing was too much trouble
Aufenthalt von 7 Nächten im April 2024
Antwort von Greg, Receptionist am 30. Apr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 – Gut

Lorna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von martin am 28. Apr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 – Okay

Nancy

Mit dem Partner gereist
Fire alarm went off twice around 9.00pm (false alarm), rubber bath mat dirty underneath, shower not easy to use, and all just a bit 'tired'. Weird smell in bathroom (possibly from ongoing works in wall panel next to room). Very handy for hospital and convenient reasonable parking.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophie am 26. Apr. 2024
Dear guest, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future. Kind regards

6/10 – Okay

Caitlin

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Greg, reception team member am 25. Apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 – Okay

Amanda

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Property needs upgrading. Outside the building was unkept, lots of cigarettes buts, smoking area is at the front entrance.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophie am 23. Apr. 2024
Dear Amanda, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future.Kind regards

8/10 – Gut

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a good stay
Aufenthalt von 28 Nächten im März 2024
Antwort von Sophie am 16. Apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 – Okay

Joy

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The room is not clean. I saw a condom wrap on the the table and used tissue paper behind the table. The toilet was stained with a spot of poo. Also, there is this welcome smell when you get in the hall way
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophie am 11. Apr. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed.

10/10 – Hervorragend

Alan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had 2 rooms for 4 of us, and the rooms were nice and clean and the breakfast was great. All staff we met was polite and helpful. And for the price the hotel was a great choice and a bargain. We would all stay there again
Aufenthalt von 1 Nacht im April 2024
Antwort von Greg, Receptionist am 8. Apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 – Gut

Edward

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location for west end and city
Aufenthalt von 3 Nächten im April 2024
Antwort von Greg, reception team member am 6. Apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very friendly and helpfull
Aufenthalt von 1 Nacht im März 2024
Antwort von martin am 29. März 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 – Hervorragend

Mariya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful stuff! Clean property. Good breakfast.
Aufenthalt von 4 Nächten im März 2024
Antwort von Sophie am 28. März 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

2/10 – Ungenügend

OBIAGELI

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed at this hotel for three nights and two out of the three nights the alarm in the hotel went off. On the second day I requested for my room to be cleaned because the bin was overflowing. I came back that evening to find the room in the same state it was left. The bin had not been emptied. On checking out I raised both items with the gentleman on the front desk, possibly a manager, he seemed uninterested in my feedback. I f you want a good night sleep without an alarm going off this is NOT the place to stay!
Aufenthalt von 3 Nächten im März 2024
Antwort von martin am 26. März 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards

8/10 – Gut

Margaret

Gut: Sauberkeit und Personal & Service
The property is in need of upgrade
Aufenthalt von 1 Nacht im März 2024
Antwort von martin am 26. März 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards

8/10 – Gut

Gary

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Room was good, recently refurbished although we left the sign out twice for the room to be cleaned which was ignored. Outside window was filthy
Aufenthalt von 3 Nächten im März 2024
Antwort von Sophie am 24. März 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed.

10/10 – Hervorragend

Hayley

Aufenthalt von 2 Nächten im März 2024
Antwort von Sophie am 11. Apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 – Hervorragend

Alan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal location and super friendly staff
Aufenthalt von 3 Nächten im März 2024
Antwort von Greg, reception team member am 18. März 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 – Gut

Chloe

Gut: Sauberkeit und Personal & Service
Rooms are a bit dated and the outside of the hotel makes it looks worse than it is however for what I paid it’s worth the money being so close to Glasgow central
Aufenthalt von 2 Nächten im März 2024
Antwort von Greg, reception team member am 14. März 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 – Gut

Ian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were friendly
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophie am 11. März 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 – Okay

David

.
Aufenthalt von 1 Nacht im März 2024
Antwort von Greg, reception team member am 4. März 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 – Hervorragend

ann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic customer service
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophie am 3. März 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

2/10 – Ungenügend

Gregor

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Bad smell in room. Tap leaking and causing high pitch noise. Carpet rolled up making it hard to open door and trip hazard. Rooms in need of renovation
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophie am 3. März 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

6/10 – Okay

Adam

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Hotel quite tired looking, also gold member and didn’t get room upgrade. Not only that didn’t get a king room that I booked , instead got a double with a single that wasn’t required, staff were friendly enough, just pity room was a downgrade not up.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von martin am 26. Feb. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
The good, the bad and the overall
We stayed for two nights over the weekend. Easy to find and ample parking at £5 per night. Check-in was good and we arrived at 1045pm. The bar was still open so we had a couple of drinks after our long journey. Drinks were fine, price was reasonable and the bar area was of a good standard. Our room 429 had a couple of issues. The carpet as you entered is in desperate need of replacing and was a trip hazard. The hotel is aware of this as it had been previously taped down. The sink had a constant dripping tap which let out a squealing noise. Try as we might, we could not turn this off and had to put up with an annoying high pitched squeal for the duration. Other than that, the beds/pillows were very comfortable, the shower had a good pressure with hot water and overall, the room was good for the price. Breakfast was good with an all you can eat style buffet. Overall, the hotel was good value for the price and we would use it again as it's convenient for the west end etc.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Greg, reception team member am 23. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Greg, Receptionist am 22. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 – Hervorragend

Tony

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Greg, reception team member am 21. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Very helpful and welcoming staff. Great location with easy access to the carpark.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von martin am 19. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 – Gut

Louise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von martin am 19. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 – Hervorragend

Hazel

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good hotel
I enjoyed my stay here. The staff member I met was polite and friendly. The room was large and comfortable. The bathroom was clean with plenty of towels. The decor was a bit shabby and the bathroom ceiling was peeling in places, but overall the room was great and I was happy. Shower was a bit temperamental at times, but mostly warm! I'd happily stay here again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von martin am 18. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

4/10 – Schlecht

Brian

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Disappointed
I booked this hotel as a valentines gift, To my disappointment there was marks on the mirror(dripped toothpaste) and the king size bed was actually 2 beds put together and also the bed moves, My other half kept falling in between the beds. I checked out a day early with a family emergency and not even a can we help with anything. To make matters worse, The receptionist never even checked us out. You also have to pay £5 a night parking.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von martin am 17. Feb. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

10/10 – Hervorragend

Mike

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophie am 21. März 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Greg, Receptionist am 15. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit.

8/10 – Gut

Eamonn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
staff very helpful and polite
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Greg, reception team member am 14. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 – Gut

allan

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great stay
Had a great stay at Leonardo west end again, staff are fantastic from reception to the restaurant. My room was clean and The bed was comfortable. Parts of the Hotel are showing their age now like the locks on the room doors and the uPVC windows. The door locks don't always open after using the key card and the windows are very draughty. Both are something than should be looking at replacement but I understand the cost of this. Overall great stay let down my minor things
Aufenthalt von 26 Nächten im Januar 2024
Antwort von Greg, reception team member am 12. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Greg, reception team member am 11. Feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit