Innenpool, Außenpool, Liegestühle

Bewertungen von Glenstone Lodge

3.5 out of 5
Glenstone Lodge
504 Historic Nature Trl, Gatlinburg, TN

Bewertungen

8,4

Sehr gut

961 von insgesamt 2010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
607 von insgesamt 2010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
234 von insgesamt 2010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
117 von insgesamt 2010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
91 von insgesamt 2010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,8/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Yvonne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is a little old, but clean and the staff is very helpful
Aufenthalt von 10 Nächten im Mai 2023

10/10 – Hervorragend

sean

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great pool area and convenience
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 24. Mai 2024
Thank you Mr. Sean, for taking the time to leave us a review. we are so glad you enjoyed your stay we look forward to seeing you again soon.

6/10 – Okay

Stephen

Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 24. Mai 2024
Thank you Stephen, for taking the time to leave us a review. we are so glad you enjoyed your stay we look forward to seeing you again soon.

10/10 – Hervorragend

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love the pool… it’s the main reason our son always wants to stay there! The staff is amazing and the rooms are always clean!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von John am 24. Mai 2024
Thank you, Mrs. Heather, for taking the time to leave us a review. we are so glad you enjoyed your stay we look forward to seeing you again soon.

8/10 – Gut

Darcie, Hebron

Gut: Zustand der Unterkunft
The room was large with comfy beds and pillows. A balcony was nice to watch the world go by. Easy walk to downtown. The only negative was very low water pressure for some reason
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 20. Mai 2024
Thank you, Darcie, for taking the time to leave us a review. We will look into the water pressure issue. We are so glad you loved your stay and look forward to seeing you again in the near future.

8/10 – Gut

Jay, Mills River

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a nice stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 20. Mai 2024
Thank you, Mr. Jay, for taking the time to leave us a review. We are so glad you loved your stay and look forward to seeing you again in the near future.

10/10 – Hervorragend

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Some of the areas looked a little dated, but overall it is great. The pool was completely overrun with kids when we were there, but it looked really nice.
Aufenthalt von 3 Nächten im April 2024
Antwort von John am 19. Mai 2024
Thank you, Mrs. Jennifer, for taking the time to leave us a review. We are so glad you loved your stay. WE do have several exciting new updates coming to the hotel over the next several months. We look forward to seeing you again soon and showing those changes off.

8/10 – Gut

Janice, Bella Vista

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean and comfortable, staff courteous and prompt. Hotel is vintage but our room was nicely updated. Zero complaints. A short walk to restaurants and downtown shops. Would definitely stay again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 19. Mai 2024
Thank you Mrs. Janice, for taking the time to leave us a review. We are so glad you loved your stay, and we look forward to seeing you again very soon.

10/10 – Hervorragend

Brandalyn, Dorr

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was nothing wrong it was really nice
Aufenthalt von 4 Nächten im Mai 2024
Antwort von John am 21. Mai 2024
Thank you, Brandalyn, For taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Hervorragend

Cynthia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and quiet. Easy access to downtown
Aufenthalt von 2 Nächten im Mai 2024
Antwort von John am 19. Mai 2024
Thank you Mrs. Cynthia for taking the time to leave us a a review. we are so glad you enjoyed your stay and we look forward to seeing you again soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von John am 18. Mai 2024
Thank you, Mr. David, For taking the time to leave us a review. We are so glad you enjoyed your stay, and we look forward to seeing you again soon

10/10 – Hervorragend

Neil

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Fun and exciting pool area, the facility is definitely older but well maintained. Friendly and attentive staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 18. Mai 2024
Thank you, Mr. Neil , For taking the time to leave us a review. We are so glad you enjoyed your stay, and we look forward to seeing you again soon

10/10 – Hervorragend

BOBBIE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von John am 18. Mai 2024
Thank you, Mr. Bobbie, For taking the time to leave us a review. We are so glad you enjoyed your stay, and we look forward to seeing you again soon

10/10 – Hervorragend

sonya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this hotel!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von John am 18. Mai 2024
Thank you, Mrs. Sonya For taking the time to leave us a review. We are so glad you enjoyed your stay, and we look forward to seeing you again soon

10/10 – Hervorragend

sonya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love this hotel!!!! The staff is so nice and the bed is comfy. Definitely one of the best, affordable hotels in the area.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Natasha am 14. Mai 2024
Thank you for taking the time out to leave us a review. We are glad you enjoyed your stay with us. We are looking forward to seeing you again.

10/10 – Hervorragend

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love this place easy walk friendly service beautiful place
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nick am 14. Mai 2024
Thank you for your feedback! We try to take care of the hotel and continue to update her! I’m glad you found the staff pleasant, we like to think this is what makes us different from the corporate options. Hope to see you again in the near future!

8/10 – Gut

Lora

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly. The trolley stop is right at the corner of the parking lot. The pool is open late. Rooms were mostly clean, when we arrived it was late and did not notice bathroom had not been cleaned till morning. However, maid service comes everyday to clean your room and give fresh towels. They are very kind. Different elevators seem to be out of order at different times and phones don't work properly. Only one restaurant on property, however, this property is within walking distance of many other options. The hotel was clean and parking lot felt very safe. The pool area has lots of room for everyone to spread out. Someone can always be found at the front desk.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Nick am 14. Mai 2024
We are in the process of renovation and every bit of feedback helps us in the process! I’m glad you found the positives to be a delight, and I sincerely apologize about the phones going down during the storm. The elevator is another item that is being worked on, and we apologize for that but are happy you had an enjoyable experience overall. Again, thank you for your feedback!

10/10 – Hervorragend

JD

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel for the price.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von John am 12. Mai 2024
Thank you, J.D., for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon

10/10 – Hervorragend

Shelia, Temple

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the area the property sat in. Close but far enough off the strip to be away from the busier parts. Pool area was awesome and the staff were the best. I will return here. I was able to walk the entire area.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von John am 12. Mai 2024
Thank you, Mrs. Shelia, for taking the time to leave us a review. We are so glad you loved your stay, and we look forward to seeing you again very soon.

10/10 – Hervorragend

Ricardo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The pools available were awesome
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 12. Mai 2024
Thank you, Mr. Ricardo, for taking the time to leave us a review. We are so glad you loved your stay, and we look forward to seeing you again very soon.

6/10 – Okay

Stacey K

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Nick am 14. Mai 2024
Thank you for taking the time to leave us feedback! We hope to see you in the near future!

10/10 – Hervorragend

Lawrence

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 13. Mai 2024
Thank you, Mr. Lawrence, for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon

6/10 – Okay

Jason

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von John am 12. Mai 2024
Thank you, Mr. Jason, for taking the time to leave us a review. We are so glad you enjoyed your stay, all though I see it wasn't perfect. Please let us know what we can do better in the future to make your stay better and we look forward to seeing you again very soon.

8/10 – Gut

Tara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms and hotel could use some updates
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 10. Mai 2024
Thank you, Mrs. Tara, for leaving us a review. We do have several new upgrades coming to the hotel over the next several months. We look forward to showing them off to you soon.

6/10 – Okay

Nadya

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 11. Mai 2024
Thank you, Mrs. Nadya, for taking the time to leave us a review. Were glad you enjoyed your stay. But i see it was not perfect. we would appreciate feedback to make your next experience more enjoyable. We look forward to seeing you again soon.

10/10 – Hervorragend

Christine

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly. Don’t like the very small single cup coffee makers in the room. You could also speak with the restaurant about offering free coffee all day instead of getting only in the morning.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Natasha am 10. Mai 2024
Thank you for taking the time out for leaving us a review. As a staff we try our best to provide the best service possible for you the guest to enjoy your stay with us. I am sorry the coffee makers were smaller than was expected but we provide additional coffee for the rooms which is available at any time convenient to you. The restaurant is not operated by the hotel and at present only open for breakfast and dinner.

10/10 – Hervorragend

Mary

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was clean and location was great
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Natasha am 10. Mai 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

6/10 – Okay

Tom

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 9. Mai 2024
Thank you Mr. Tom for taking the time to leave us a review we are so glad you enjoyed your stay and look forward to seeing you again soon.

10/10 – Hervorragend

Dennis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 9. Mai 2024
Thank you, Mr. Dennis, for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We so look forward to seeing you again soon

8/10 – Gut

Raj

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Its a nice hotel within walkable distance from downtown Gatlinburg. Indoor swimming pool is nice, and surrounding environment is very nice. Over all we had a pleasant stay at this hotel. Will definitely remember this place of when we visit Smokies.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 7. Mai 2024
Thank you, Mr. Raj, for taking the time to leave us a review. We are so glad you loved your stay with us and we look forward to seeing you again soon.

10/10 – Hervorragend

SHIRLEY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was same as pictures here!! Great service definitely will book again
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nick am 6. Mai 2024
Thank you for your feedback! I am so thrilled you enjoyed your stay! Until next time!

10/10 – Hervorragend

Cory

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
john at the desk was very helpful! 5 stars
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nick am 6. Mai 2024
John is a gem here at the hotel, will definitely pass this onto him, he will be delighted to hear this! We hope your stay was wonderful, and highlighted by John’s caring nature! Hope to see you return!

8/10 – Gut

Freddy

Aufenthalt von 1 Nacht im April 2024
Antwort von John am 24. Mai 2024
Thank you, Freddy, for taking the time to leave us a review. we are so glad you enjoyed your stay we look forward to seeing you again soon.

10/10 – Hervorragend

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was quiet, the staff, wonderful and honestly, loved being across from the pool with the waterfall. We'll come back. Thank you.
Aufenthalt von 3 Nächten im April 2024
Antwort von Nick am 3. Mai 2024
I am so happy you enjoyed your stay! Hope to see you again, I will pass this onto the staff! They will be thrilled to hear your feedback!

10/10 – Hervorragend

Jamie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, quiet, great atmosphere, and onsite dining. The beds and pillows were also very comfortable. We will stay here again our next trip to Gatlinburg
Aufenthalt von 2 Nächten im April 2024
Antwort von Natasha am 2. Mai 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again..

8/10 – Gut

Fred

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Friendly staff, clean, if older rooms. Hallways, elevators, and stairways need some painting and/or serious cleaning. Pizza delivery trucks parked in the lot need to be better organized. Looks cheap and sloppy.
Aufenthalt von 3 Nächten im April 2024
Antwort von Natasha am 2. Mai 2024
Hello Fred, thank you for leaving us a review. Sorry that your stay was unsatisfactory. We will be doing some renovations in a few months and will ensure that proper cleaning to property is done. We will also reach out to the relevant person in charge of these vehicle to ensure things are in an orderly manner that you can enjoy you stay with us next time.

6/10 – Okay

johana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was clean and the pool was great the only thing we didn’t like is that the walls were really thin. We could hear everything next door and in the early morning alll the kids running and screaming on the hall and next to our room woke us up at 6:30 am. We couldn’t rest that much. The rest was ok and great location.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nick am 29. Apr. 2024
Thank you so much for taking the time to leave a review! We are sorry about your experience with the groups and their level of noise. We are making some major renovations this coming winter, your feedback will greatly help in the decisions we make to make this hotel we have all come to love a place you’d love to return to! If you have any further questions or comments, do not hesitate. Again, we are sorry about the kids being so loud.

4/10 – Schlecht

Jon

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Nick am 29. Apr. 2024
Hello Jon, I’m sorry you found your stay unsatisfactory. If you wouldn’t mind emailing us to explain the issue, it would be greatly helpful.

10/10 – Hervorragend

Ann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great pizza place, excellent front desk and pool is beautiful!
Aufenthalt von 1 Nacht im April 2024
Antwort von Nick am 29. Apr. 2024
Thank you! We were very happy to have hosted you at our lodge! We will be doing some renovations this coming winter, so please come back and see the changes next year! We are thrilled you enjoyed our staff, restaurant, but above all, your stay!

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Availability
Aufenthalt von 1 Nacht im April 2024
Antwort von John am 26. Apr. 2024
thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Hervorragend

Candy

Aufenthalt von 3 Nächten im April 2024
Antwort von John am 12. Mai 2024
Thank you, Mrs. Candy, for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon

4/10 – Schlecht

Karina

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Is super old, maybe was never renovated
Aufenthalt von 1 Nacht im April 2024
Antwort von John am 22. Apr. 2024
Hello Karina,Were so glad you took the time to leave us a review. It has been a short period of time since the last renovation of the hotel. However, I have good news. Over the next several months we have several large upgrades coming to the hotel. We hope to see you again soon. So, we can show off what's been done.

8/10 – Gut

Kevin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its was good enough, nice inside pool.
Aufenthalt von 1 Nacht im März 2024
Antwort von John am 21. Apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

2/10 – Ungenügend

Serena

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Parking lot set up was horrible, hotel was not very clean, walls were so thin we could hear neighbors talking in their room. Very poor experience and will never stay there again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John am 20. Apr. 2024
Thank you for taking the time to leave us a review. We are very sorry you did not enjoy your stay. We will take your issues into consideration as we have plans for several large improvements to the hotel over the next several months. We hope you give us a chance to do better in the future!

10/10 – Hervorragend

Kayli

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean , very nice , had a pleasant stay !
Aufenthalt von 2 Nächten im April 2024
Antwort von John am 19. Apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

6/10 – Okay

Elizabeth A

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Great pool area. Rooms need a little love and attention
Aufenthalt von 5 Nächten im April 2024
Antwort von John am 18. Apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Hervorragend

Trey

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very nice
Aufenthalt von 2 Nächten im April 2024
Antwort von Nick am 17. Apr. 2024
Thank you for leaving feedback! We are so glad to hear you enjoyed your stay!

8/10 – Gut

Donna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Southern hospitality, everyone was so friendly. Room was large, but outdated. Loved the fire place and balcony. Beds were uncomfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nick am 17. Apr. 2024
Thank you for leaving feedback! We are so glad to hear you enjoyed your stay! We are sorry that you did not find the beds comfortable. We are renovating and those will be replaced.

6/10 – Okay

DEANNA

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The hotel is very outdated. They keep it very clean but it needs a full renovation. Staff is very friendly and the little restaurant is good but has limited choices. The indoor pool is nice but in need of a face lift as the rest of the property. Beds were comfortable, bathroom tiny but clean and maintained.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Kimberly

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean, easy parking. Staff very nice and informative
Aufenthalt von 2 Nächten im April 2024
Antwort von Nick am 17. Apr. 2024
Thank you for leaving feedback! We are so glad to hear you enjoyed your stay!