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Bewertungen von Eyre Square Hotel

3 out of 5
Eyre Square Hotel
Forster Street, Eyre Square, Galway

Bewertungen

8,0

Sehr gut

415 von insgesamt 1015 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
336 von insgesamt 1015 Gästebewertungen haben eine Bewertung von 8 - Gut" "
144 von insgesamt 1015 Gästebewertungen haben eine Bewertung von 6 - Okay" "
79 von insgesamt 1015 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
41 von insgesamt 1015 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,8/10

Personal & Service

7,6/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Zoe

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von The Front Office Team am 2. Nov. 2023
Dear Zoe,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Alessandra

Aufenthalt von 2 Nächten im September 2023
Antwort von Reception am 12. Okt. 2023
Dear Alessandra,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

Niculin

Aufenthalt von 2 Nächten im Juli 2023
Antwort von The Front Office Team am 31. Juli 2023
Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay and we hope to welcome you back again very soon.Kind Regards,Front Office TeamEyre Square Hotel

8/10 – Gut

Meta

Aufenthalt von 2 Nächten im Juni 2023
Antwort von The Front Office Team am 31. Juli 2023
Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay and we hope to welcome you back again very soon.Kind Regards,Front Office TeamEyre Square Hotel

8/10 – Gut

Pascal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles war sehr gut, nur unser Zimmer war oberhalb der Küche, weshalb es immer nach Gekochtem im Zimmer gerochen hat. Aber das Zimmer an sich und das Morgenessen waren super. Sehr zentral gelegen.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Reception am 11. Juni 2023
Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Gisela

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Reception am 30. Mai 2023
Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Dietmar

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Unsagbar laut in der Nacht durch irgendeine Party die nicht unterbunden wurde
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Lisa

Aufenthalt von 1 Nacht im Juli 2022

4/10 – Schlecht

Savina

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Leider haben uns die Bilder auf Expedia extrem getäuscht und die Unterkunft hat in keiner Weise das erfüllt was wir erwartet haben. Das Zimmer war soo alt, das Möbilar war wild zusammengestellt, der Tepich war mit Flecken überall, im Putz an der Decke waren Risse, die Dusche war mit Rost, es gab 2 Steckdosen maximal, kein Föhn, kein Kleiderschrank, der Fernseher hat kaum funktioniert. Also für 100 Euro pro Nacht war das eine Unverschämtheit und das Hotel darf für mich erst nach Renovierung wieder Gäste empfangen. Das einzig positive waren alle Miarbeiter - super nett und freundlich.
Aufenthalt von 2 Nächten im März 2022
Antwort von Front Office am 2. Apr. 2022
Dear Savina, Thank you for choosing Eyre Square Hotel for your stay in Galway and thank you also for your valuable feedback. I am really sorry to see that you experienced issues with your room. Be sure that your feedback has been addressed and will be monitored from now onwards. We are making a great effort to get all our rooms renovated and accommodated to higher standards. Looking forward to have you back with us and bring you the experience you deserve. Thank you again. Kind regards, Front of House Team Eyre Square Hotel

10/10 – Hervorragend

Natalie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ok for one night
Parking not easy, so beware if arriving by car. Hotel was ok, could use an update. Bar downstairs was good and lively.
Aufenthalt von 1 Nacht im Oktober 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2019

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
alles OK, wie eh und je, Personal sehr zuvorkommend
Aufenthalt von 1 Nacht im Juni 2019

4/10 – Schlecht

Verifizierter Reisender

Mit dem Partner gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Die Lage war für uns hervorragend. Leider hatte einesder Handtücher flecken, das Bett war defekt und das Hotel gab keinen zweiten Zimmerschlüssel heraus. Wir hätten in dieser Preisklasse mehr erwartet
Aufenthalt von 2 Nächten im Juni 2019

10/10 – Hervorragend

naima

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juni 2019

8/10 – Gut

Michel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2019

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Preis-Leistungsverhältnis war nicht gut. Das Zimmer war sehr eng und es hatte keinen Platz für die Koffer. Das Frühstücksbuffet liess zu wünschen übrig. Das Rührei schien aus einem Pulver angerührt zu sein, das 3-Min.-Ei war hart.
Aufenthalt von 3 Nächten im April 2019

8/10 – Gut

Alex, Augsburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gute zentrale Lage des Hotels. Alles ist zu Fuß erreichbar. Gleich um die Ecke ist der Busbahnhof. Mitarbeiter sind alle sehr freundlich. Frühstücksbuffet sehr gut mit großer Auswahl auch von der Karte.
Aufenthalt von 2 Nächten im Oktober 2018

10/10 – Hervorragend

Vania

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I could not find a better location for the hotel. It is located next door to the train and bus station, one block from my travel agency and 2 blocks from the commerce. The people from the hotel were friendly and help us with directions. The city is amazing and I would love to be able to come back.
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Maegen, Houston

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pros - great location right on Eyre Square and close to the busy Latin quarter; WONDERFUL staff; tons of food and bar options in a walkable distance Cone - no onsite or valet parking
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Diane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Good central location. Room was very strange. There was no door to the bathroom, just a frosted glass shower door! There were no drawers in the room at all. Staff was excellent!
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Deborah

Gut: Sauberkeit und Personal & Service
Easy check in, room small but clean, although carpet was old and looked worn. The street was noisy all day and night, but earplugs helped. thought we were out of the bar scene but lots of noise from partying and yelling.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 25. Mai 2024
Dear Deborah,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Eileen

Gut: Sauberkeit, Personal & Service und Ausstattung
I really liked this property. Convenient location. Clean rooms. Great staff. However I wish there was some sort of forewarning that the room I was staying in was right next to a room that was actively being renovated. There was a lot of construction work done right next to the room I was in and disrupted my wifi signal as well. I’m on vacation, I wasn’t expecting to here drilling at 8 AM right next to me.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Reception am 25. Mai 2024
Dear Eileen,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

8/10 – Gut

ROBERT

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was well located and staff were friendly. Breakfast was good. Very positive experience
Aufenthalt von 2 Nächten im Mai 2024

4/10 – Schlecht

Michelle

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The front staff were pleasant enough. The hotel and rooms are in need of renovations. The toilet seat was almost falling off. The cupboard hinges were broken and the doors were barely hanging on. The taps were leaky and carpets worn out and need replacing. The cleaning lady sat in a utility closet with door open early in the morning outside our room and talked loudly on her cell phone for about an hour.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Reception am 25. Mai 2024
Dear Michelle,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Malisa, Amber

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were too warm for my liking
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Malisa,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Elysia

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
We stayed at the Eyre Square Hotel for 3 nights while visiting Galway. The lobby, bar, restaurant are all beautiful and updated. Our room I don't think has been updated in many many years. However, it was fine for our trip and the location I'm sure is what drove the price we paid which came out to be about $260 each night. The location was fantastic as it was close (right next door) to the train station, nearby to pubs, restaurants and central Eyre Square all just steps away. Staff we came across were all very nice and very helpful. We were able to check in a little early but not much. Not a big deal, we dropped our bags off and headed to lunch and a nearby pub until our room was ready. Our room was on the top floor and it overlooked the train station. We did have a view of the water though looking past the station which I really liked. The fan in our room was broken but replaced within minutes of arriving. The room had two beds, one double and one twin bed which worked fine for us and was as we expected. I think for the price this would be a great room if the room had been renovated (carpet and beds replaced). Everything was clean but worn. There is a market across the street for a cheap coffee. We had breakfast in the hotel one morning and it was just okay.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Elysia,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Gillian

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Gillian,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

8/10 – Gut

Ryan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A nice place to stay, and close to everything.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Ryan,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Nicholas

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Very disappointed with the state of the rooms for the price point. Stained carpet, very old furniture, outdated shower. Even compared to other hotels I’ve been staying in during my trip in Ireland.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Nicholas,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

8/10 – Gut

AKIHIKO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
スタッフの皆さんは、こちらの要求をよく理解し、すばやく対応していたたいた。 ホテルのロケーションも大変よろしい。
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Akihiko,Thank you so much for sharing your experience at our hotel. We appreciate your kind words and hope to see you again very soon.Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Mary, Glenside P

Mit dem Partner gereist
Gut: Personal & Service
The rooms are very dated and worn. Bad lighting. Our room was very small.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Mary,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Sylvia

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent location with short walk to fantastic restaurants and pubs. Very noisy for a weekend stay outside the hotel. Easy check in with friendly staff. Parking is located off site - short walk away but not part of the hotel. Standard double bed in our room, but there was a lot of room for a larger bed or even a pull out sofa, so not as comfortable as it could be. Bathroom was clean with lots of hot water. Beautiful bar/restaurant attached with excellent evening entertainment. Lovely, but poorly trained, bartender who could not make our drink order.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Sylvia,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

4/10 – Schlecht

Lora

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Was very disappointed as had construction above us with Jackhammers that were so loud I couldn’t hear my own voice. We had ‘red carpet’ rooms that were very hot and the newer area must go to reservations directly thru hotel. Bar next door has live music 7 days a week and our room was directly above them also so couldn’t sleep. Terrible stay….
Antwort von Reception am 23. Mai 2024
Dear Lora,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

8/10 – Gut

Kelly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient spot, close to the train station, bus stop, and city center. Room was very small but we didn’t need much room since we didn’t spend much time in the room. Bed was queen size even though we booked a king. Otherwise, staff was friendly and location was perfect!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Front Office Team am 20. Mai 2024
Thank you for your feedback. We're pleased to hear you enjoyed our convenient location and friendly staff. We apologize for the bed size discrepancy and any inconvenience it caused. We hope to have the opportunity to host you again in the future.

8/10 – Gut

AKIHIKO

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
スタッフの皆さんの対応が速く素晴らしい
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Akihiko,Thank you so much for sharing your experience at our hotel. We appreciate your kind words and hope to see you again very soon.Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

Kathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy, short walk to areas of interest. Nice bar and dining room. Unable to control heat in room, very stuffy, was able to open a window. Breakfast was very slow and almost missed day tour, wasnt able to finish eating, was told by waitress we would be compensated, we were not. We did have an overflow backed up shower plug that was fixed promptly. The front desk staff were helpful and kind.
Aufenthalt von 2 Nächten im April 2024
Antwort von Reception am 23. Mai 2024
Dear Kathy,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A nice convenient hotel in Galway. We had a one night stop on the way to the Aran Islands so only a short 6 hour stay!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 11. Mai 2024
Dear Sandra,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

Sheila

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
We found it very noisy with doors banging and also the people in the room next to ours were very noisy up till 1.00am. The breakfast was nice and the staff were friendly. There are two nice pubs across the road and both serve food and have music also which was great.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 11. Mai 2024
Dear Sheila,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

6/10 – Okay

karen

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Construction on our floor. Very noisy and messy. Barely able to get to my room with luggage due to barrels in hallway.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 11. Mai 2024
Dear Karen, Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

Tannis, Winnipeg

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay here. Very close to the hub of activity in Galway. The hotel is clean and comfortable with very nice staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 11. Mai 2024
Dear Tannis,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

Barbara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
D
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 11. Mai 2024
Dear Barbara,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

Harjeet

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed our stay!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reception am 23. Mai 2024
Dear Harjeet,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and breakfast. Only problem was the room was to hot we had to open the window and turn on the fan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Front Office Team am 6. Mai 2024
Dear William,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

Olga V, Renton

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Front Office Team am 6. Mai 2024
Dear Olga,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

William

Gut: Personal & Service und Zustand der Unterkunft
Wonderful staff. In the center of everything
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Reception am 11. Mai 2024
Dear William,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was clean and the staff was friendly. The room was a bit small for 3 of us but manageable. The beds were comfortable and the room was quiet. The hotel is very centrally located and we could walk everywhere we wanted to go which we loved! The only real complaint was the breakfast that was included was not good and the service was so slow we only got a few bites in before we had to leave for a tour and we had gone down with plenty of time(around an hour ahead). We did eat in the restaurant the first afternoon and the food was very good, but again, service was very slow. Overall, I would stay there again, just wouldn’t pay extra for the breakfast.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Front Office Team am 6. Mai 2024
Dear Jennifer,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

4/10 – Schlecht

Darren

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Carpet and bathrooms weren’t very clean
Aufenthalt von 1 Nacht im April 2024
Antwort von The Front Office Team am 6. Mai 2024
Dear Darren,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

10/10 – Hervorragend

Blanca, brea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La atención de daniela fue fenomenal muchas gracias, lugar muy bien ubicación
Aufenthalt von 2 Nächten im April 2024
Antwort von The Front Office Team am 6. Mai 2024
Dear Blanca,Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay and we hope to welcome you back again very soon.Kind Regards,Front Office TeamEyre Square Hotel

8/10 – Gut

Veerada

Gut: Sauberkeit
Aufenthalt von 4 Nächten im April 2024
Antwort von Reception am 29. Apr. 2024
Dear Veerada,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

2/10 – Ungenügend

Krassimir

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel has two categories of room - updated and old. They show the pictures of a newly refurbished room, but accommodation can be in the old ones. And the old ones are terrible - outdated worn-out to the thread red carpet with gaps at the walls, scuffed baseboard and furniture that even my grandma would consider outdated. In the backyard some guys were playing a game, shouting and making horrible noise, and the staff said they could do nothing about it. After saying that the hotel was fully booked and we protested the noise for second time, they miraculously found another equally worn-out room at the end of a winding corridor that would be impossible to pass in an event of fire. I have been in many hotels, this one makes the lowest point of all.
Aufenthalt von 1 Nacht im April 2024
Antwort von Reception am 29. Apr. 2024
Dear Krassimir,Thank you for taking the time to leave us a review, we really appreciate your feedback! We apologise that your stay was not satisfactory. We will pass your comments onto management so we can improve our guests’ experiences. We hope you choose to stay with us again in the future.Kind Regards,Front Office TeamEyre Square Hotel