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Bewertungen von Best Western Plus Garden Court Inn

2.5 out of 5
Best Western Plus Garden Court Inn
5400 Mowry Ave, Fremont, CA

Bewertungen

8,6

Hervorragend

531 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
319 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
85 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
37 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Zimmer sehr gut und sauber. Lage ist auch in Ordnung. Frühstücksangebot mit viel Auswahl.
Aufenthalt von 6 Nächten im Juli 2019

8/10 – Gut

Rene

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2018

6/10 – Okay

jon

Gut: Personal & Service

8/10 – Gut

Verifizierter Reisender

Gut: Komfort des Zimmers

6/10 – Okay

Mary

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
workers were working and talking very lound next to our room at night. beware future customers, and the hotel doesn't care about your complain. will not stay with them anymore.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

stefany

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The lobby was very nice, I enjoyed the building floor plan and I liked how I could walk to the morning breakfast and fitness rooms without going outside into the chill. The building felt very same and cozy.
Aufenthalt von 2 Nächten im März 2024
Antwort von A am 7. Apr. 2024
thank you for the review. we are pleased to here you had a wonderful time at our hotel and invite you back to stay with us soon! Thank you again, and have an amazing day

10/10 – Hervorragend

Soledad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The amazing staff were very welcoming and kind. They even checked in on us throughout our stay! You don’t get this kind of service just any where anymore. Amazing! If i could give this hotel 100 stars I would!
Aufenthalt von 3 Nächten im März 2024
Antwort von Front Desk am 3. Apr. 2024
Dear Soledad , Thank you for staying with us and telling us about your stay. We are glad to hear that you enjoyed your stay and that the staff made you feel welcomed. Hope to see you next time that your in the area. Wishing you safe travels.

10/10 – Hervorragend

FUTING

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very convenient place for EV owners to stay! Great Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 3. Apr. 2024
Dear Futing Thank you for shareing your feedback with us. Glad to hear you enjoyed your stay.

10/10 – Hervorragend

Xiwu

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's good
Aufenthalt von 4 Nächten im März 2024
Antwort von Front Desk am 29. März 2024
Dear Xiwu Thank you for staying with us .Glad you enjoyed your stay. Wishing you safe travels.

6/10 – Okay

Martina, Solvang

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The hotel is dated and could use some updates and some sprucing up.
Aufenthalt von 1 Nacht im März 2024
Antwort von A am 26. März 2024
Thank you for your feedback! It is very appreciated and we will use this to better our hotel with some new updates

8/10 – Gut

Marshall

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was pleasantly surprised with this motel. I was concerned with the good rate just what I was getting myself into... I appreciated the enthusiasm in the Morning breakfast crew. They are a great way to start your morning, very cheerful and happy to help you with anything you need.
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Desk am 24. März 2024
Dear Marshall We are glad to hear you enjoyed breakfast. Thank you for taking the time to share you feedback. Please take care and safe travles .

10/10 – Hervorragend

Hannah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ashely am 26. Feb. 2024
Hi thank you Hannah for the review. We are happy you had a good stay and we hope you choose our hotel again in the future. Have an amazing stay.

10/10 – Hervorragend

KATHERINE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ashely am 26. Feb. 2024
Hi, thank you for the review. We are happy you had an excellent stay with us and hope you stay with us again soon!

6/10 – Okay

Francisco

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ashely am 26. Feb. 2024
Thank you for staying at best western garden court inn. We are sorry we couldn't meet your expectations and we hope you choose to stay with us again to elevate your experience at our hotel.

4/10 – Schlecht

Marvin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 20. Feb. 2024
Dear Marvin, Thank you for your feefback.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Desk am 20. Feb. 2024
Thank you , glad to hear you enjoyed your stay.

10/10 – Hervorragend

Mike

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von A am 13. Feb. 2024
Hi Mike! thank you for the review we really appreciate your business... we hope you choose our hotel again when in the area! Have a great day

10/10 – Hervorragend

Cythia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Ashely am 11. Feb. 2024
Hi Cynthia, thank you for staying with us! We hope you choose to stay with us again!

8/10 – Gut

Rita

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
we were lost due to the sign not being turned on since we arrived at night. I called the hotel and staff was helpful in directing us to the hotel. it would have helped if the sign was on since the hotel was easy to access after exiting the freeway. the bed was worn and uncomfortable. But we managed to get some sleep.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von A am 6. Feb. 2024
Hi Rita, thank you for leaving you feedback we will be using this to better our hotel. I'm sorry to hear that our beds did not meet your expectations and I will inform housekeeping supervisor to see if it's that time to get new mattresses, as for the sign we will see if there is a way to make the hotel more visible to enter. Thank you again and have a great day.

2/10 – Ungenügend

Mojtaba

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 23. Jan. 2024
Dear Mojtaba sorry to hear you did not enjoy your stay.Thank you for taking the time to share this with us.

10/10 – Hervorragend

JOHN

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ashely am 28. Jan. 2024
Hi John, thank you for staying at our hotel! My crew and I hope you choose us again and that you have a wonderful day :)

8/10 – Gut

Judith

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ashely am 8. Jan. 2024
Thank you for staying at Best Western Garden Court Inn. We hope everything was to your satisfaction and that you choose us again. Have a great day!

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ashely am 17. Jan. 2024
Hi Michael, thank you for leaving a review. We are happy to see your stay with us was satisfactory and we hope you choose to stay with us again in the future. Happy Wednesday!

8/10 – Gut

Peggi

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The person who worked the front desk when we checked in was a delight. Personable, friendly, very accommodating. I only have 2 very minor complaints. First, we didn't get towels for our second day and the shampoo dispenser was empty. Overall, it was great and we will stay here again.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Management am 27. Dez. 2023
Dear Peggi Thank you for sharing your feedback with us.I am glad to hear you had a great check in and I will share this with the front desk and housekeeping. I do apologize for any inconvenience. wishing you Happy Holiday's.

10/10 – Hervorragend

Leslie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Extremely Pleased
Very nice accommodations. We booked a standard king room and it was large, more like a suite with a sofa/sitting area. The shower was probably one of the best hotel showers I've experienced - good shower head, great water pressure, plenty of hot water. Breakfast was fairly standard hotel breakfast fare. They offered a homemade salsa which was outstanding! I will be more careful using a booking service in the future as the third night had a higher room rate which I did not catch when I made the reservation. I've never had the happen in the past. Live and learn.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Ashely am 8. Jan. 2024
Hi Leslie, I'm glad you had a good experience and we could exceed your expectations. Also, we do have a Best Western Rewards Program if you are interested in joining the next time you stay with us. I hope you have an amazing day and we can't wait for you to stay with us again!

8/10 – Gut

Mary

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Ashely am 8. Jan. 2024
Hi Mary, thank you for the review. On behalf of my team and I we thank you for staying with us and hope you choose to stay here again. Have a great day!

10/10 – Hervorragend

Thomas S

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ashely am 18. Dez. 2023
Thank you for staying at the Garden Court Inn. We hope you have an amazing day and that you choose us again in the future!

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Night Out Stay
Easy check-in, friendly staff and convenient location.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ashely am 5. Dez. 2023
Hi Pamela, I'm glad you enjoyed your stay with us. We hope you choose to stay here again and have an amazing day!

10/10 – Hervorragend

Rhonda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They had a great breakfast Large room Quiet and clean
Aufenthalt von 2 Nächten im November 2023
Antwort von A am 5. Dez. 2023
Thank you for staying with us were so glad you enjoyed your stay! We hope you choose Garden Court Inn again in the future!

10/10 – Hervorragend

Bruce

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Improved breakfast
Easy to get to right off the freeway, there breakfast is improved they now have bacon and sausage.
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Desk am 1. Dez. 2023
Dear Bruce Thank you for choosing the Best Western Garden in Fremont. We are glad to hear you enjoyed breakfast. Thank you for sharing your feedback happy Holidays.

10/10 – Hervorragend

Sriram

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean affordable place
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Desk am 1. Dez. 2023
Dear Sriram Thank you for your feedback. We are happy to hear you enjoyed your stay with us. wishing you safe travels.

10/10 – Hervorragend

Susan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Ashely am 22. Nov. 2023
Thank you for choosing to stay at Best Western Garden CourtInn, we hope you choose to stay with us again and that you have an amazing day

10/10 – Hervorragend

Linda

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im November 2023
Antwort von Ashely am 22. Nov. 2023
Thank you for choosing to stay with us. We hope you have an amazing day!

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
TV was out, very hard to work with the remote and I couldn’t listen to even news!
Aufenthalt von 2 Nächten im November 2023
Antwort von Management am 8. Nov. 2023
Thank you for your feedback, I do apologize for the TV. I hope the staff was able to find a solution . Wishing you safe travels

6/10 – Okay

Pang Hao, Chino

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not very clean.
Aufenthalt von 3 Nächten im September 2023
Antwort von Ashely am 7. Nov. 2023
Hi Pang, I am sorry to hear you weren't satisfied with our cleanliness. We do strive on having a clean environment for our guests and if you would give us another chance in the future to make your stay with us wonderful we would truly appreciate it. On behalf of myself and my team we are sorry and, Thank you and have an amazing day

4/10 – Schlecht

Casey

Aufenthalt von 12 Nächten im Oktober 2023
Antwort von A am 29. Nov. 2023
Thank you for staying with us. We hope you have a great day

8/10 – Gut

Bruce

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sausage they serve are disgusting
Everything is great except the nasty sausage’s they serve for breakfast most of the time, they should have bacon everyday that’s what most Americans like. Considering staying somewhere else in the future
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Management am 3. Nov. 2023
Dear Bruce Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

Suzanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Front Desk am 3. Nov. 2023
Thank you for your feedback.

4/10 – Schlecht

Dylan

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
Ok for a motel
The motel itself is fine. The staff were friendly enough. However, it’s definitely over priced and that was the worst mattress I’ve slept on in a long time. Was barely able to sleep. And I’m pretty certain the people next door where selling drugs out of their room all damn night long.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Management am 3. Nov. 2023
Dear DylanOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

Robin

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Front Desk am 2. Nov. 2023
Thank you for your feedback.

10/10 – Hervorragend

Bruce

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Front Desk am 31. Okt. 2023
Thank you Bruce for staying with us. Hope to see you soon.

10/10 – Hervorragend

Bruce

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean quite good breakfast
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Ashely am 31. Okt. 2023
Thank you for staying with us. We hope you choose to stay with us again soon!

10/10 – Hervorragend

Donna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay! Awesome breakfast!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ashely am 23. Okt. 2023
Thank You for staying with us. We hope to see you back soon!

10/10 – Hervorragend

Kortney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Front Desk am 12. Okt. 2023
Dear Kortney Thank you for taking the time to give us your feed back. Thank you and stay safe.

6/10 – Okay

Syed

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Front Desk am 11. Okt. 2023
Thank You.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very noisy from the room up and had to remind 3 times, and did not see it was being addressed. Also, the bathtub was blocked.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ashely am 23. Okt. 2023
Hi we are sorry to hear your upstairs neighbors were loud, we do try to enforce a 10pm noise cut off. As for the issue not being addressed we will go over this with staff that way in the future situations are handled accordingly. Our sincerest apologies and we do hope you would be willing to give us another chance in the future. Have a great day

10/10 – Hervorragend

Don

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Front Desk am 12. Okt. 2023
Dear, Don Thank you for your feedback. Hope to see soon. Please stay safe.

10/10 – Hervorragend

Victor

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von Ashely am 2. Okt. 2023
Thank you for staying with us. We hope you choose us again!!

6/10 – Okay

Craig

Aufenthalt von 4 Nächten im September 2023
Antwort von A am 9. Okt. 2023
Thank you for choosing to stay with us! We hope you enjoyed your stay and that you will stay with us again in the future.

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Underwhelmed.
Not an 8.6 hotel. Rank it closer to 6.5-7.
Aufenthalt von 3 Nächten im September 2023
Antwort von Management am 26. Sept. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 510-792-4300.