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Bewertungen von Bell Channel Inn Hotel

2.5 out of 5
Bell Channel Inn Hotel
Kings Road, Lucaya, Freeport, Grand Bahama

Bewertungen

8,2

Sehr gut

90 von insgesamt 245 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
96 von insgesamt 245 Gästebewertungen haben eine Bewertung von 8 - Gut" "
42 von insgesamt 245 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 245 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 245 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,8/10

Personal & Service

8,0/10

Ausstattung

7,6/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist insbesondere für Taucher sehr zu empfehlen. Die sehr gute Tauchbasis ist direkt im Hotel. Die Zimmer sind sehr groß, das Restaurant sehr gut und man kann sehr gut Ausflüge buchen.
Aufenthalt von 4 Nächten im April 2019
Antwort von Adom am 30. Apr. 2019
Thank you for taking the time out and writing a wonderful review. We hope to see you again.

8/10 – Gut

Anthony, Florida

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is a very nice Hotel.
This Hotel is very quiet if you want to enjoy your vacation with your family. I thank the housekeeper Alberta for great service in our room.
Aufenthalt von 3 Nächten im August 2017
Antwort von Dom am 22. Aug. 2017
Thanks for the great review.

8/10 – Gut

Julia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sehr familiär!!
Gute Nähe zu allen Ausflugsmöglichkeiten und beste Betreuung bei der Planung!
Sorry for the late response and Thank you for your awesome review.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Antwort von General Manager am 13. März 2017
Thank you for your star rating!

10/10 – Hervorragend

regina, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Erholung pur
sehr freundliches und hilfsbereites Personal in einer ruhigen Umgebung, lediglich im hoteleigenen Restaurant war es häufig unangenehm laut aufgrund der sich ständig dort an der Bar treffenden Menschen, weshalb ich trotz der sehr guten Küche nur einige Male im Restaurant gegessen habe.

8/10 – Gut

Holger

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gutes Hotel
Plus: Sauber, gutes Restaurant, nettes Personal, sehr gute und professionelle Tauchmöglichkeit direkt vom Hotel aus, Minus: 20 Min laufen zum Strand oder in die Stadt, öffentliche Buse fahren nicht nach einem Zeitplan, Taxis teuer. Zu dem anderen Strand wo der kostenlose Shuttel-Bus täglich fährt, muss man sich aber nach den Zeiten 10 bis 13 Uhr richten

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gesamtkonzept stimmt
Gute lage!! Rund 10 min fußweg bis an mehr!! Für diesen preis unschlagbar!!

10/10 – Hervorragend

david, Newcastle

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Nothing fancy but it was clean and we felt very safe the food was good It was very affordable and a convenient location to where we wanted to go Great hotel if you have a budget to do other things in the beautiful Bahamas
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Tracey B

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
?
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Benoit

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024

8/10 – Gut

Theodore

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was friendly and cooperative. Only concern was not having an elevator for the 3rd floor residents.
Aufenthalt von 3 Nächten im März 2024
Antwort von Susie am 4. März 2024
Thank you Theodore for your review- we are happy to hear that you enjoyed your stay and loved the staff here.

10/10 – Hervorragend

Christopher, Lachine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Près de la plage
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Susie am 20. Feb. 2024
Thank you Christopher for your 5 out of 5 review!! We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

10/10 – Hervorragend

Terence

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice an affordable
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Susie am 13. Feb. 2024
Thank you Terence for 5 star review!We are happy to hear that you enjoyed your stay with us! We aim to provide a cozy and friendly atmosphere, clean rooms and great customer service, while keeping it all budget friendly! Thank you for choosing Bell Channel Inn - here, you’re family!

8/10 – Gut

OLIVER SINH VAN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I picked this Inn because one of the website has scuba diving, turns out the scuba owner retired last year. The service and staff are excellent although limited in what they can assist on activities. The place is out of the way, it's best to rent a car. It's about 20 minutes walk to the Port Lucayan Market. Vibration from music from a quarter mile away can be heard, so if you're a light sleeper, this could be an issue. Very convenient restaurant 'Upstairs on the Bay' has good food and excellent Conch Chowder.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Liz am 9. Jan. 2024
Thank you for taking time out to write a review.I hope you enjoyed the diving.Happy to hear that you enjoyed our restaurant.We hope to see you back in the future.

10/10 – Hervorragend

Wilvainson

Gut: Personal & Service
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Liz am 9. Jan. 2024
Thank you for taking time out to leave a review.We are happy that you enjoyed your stay with us and hope to see you back in the future.

10/10 – Hervorragend

terence

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Liz am 9. Jan. 2024
Thank you for taking time out to leave a review.We are happy that you enjoyed staying with us and hope to see you back in the future.

10/10 – Hervorragend

Hector

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The UpStairs Restaurant and the employees services are #1. My 5 time stay in Bell Channel
Aufenthalt von 3 Nächten im November 2023
Antwort von BCI am 17. Nov. 2023
Thank you Hector for your outstanding review, it was our pleasure serving you. We look forward to accommodating you on your 6-trip.Warm regards

6/10 – Okay

Shelly

Gut: Personal & Service
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von . am 3. Nov. 2023
Thank you for taking the time to leave a review.

10/10 – Hervorragend

Jeffrey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Extremely friendly staff.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Susie am 16. Okt. 2023
Thank you Jeffrey for your 5/5 star review! We love to hear when our guests enjoy their stay with us! We hope to welcome you back again soon!

8/10 – Gut

Valencia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay at Bell Channel was enjoyable, the hotel staff and restaurant staff are friendly and helpful, especially Roberta in housekeeping. The property is well maintained and rooms clean. The only negative is there is no elevator and I was on the 3rd floor and have injured knees which were very swollen and sore by day 3 and for the rest of my 7day stay.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Susie am 16. Okt. 2023
Thank you Valencia for taking the time to leave us a review. We are happy to hear that you had an enjoyable stay and that you found our hotel and restaurant staff to be friendly and helpful. We do our best to ensure every guest has a great stay with us. Which is why I am so sorry to hear about your knee… did you ask the front desk if you could have changed to a different room/ floor? I’m sure we would have accommodated your request, if another room was available! I hope your knee is feeling better and that we can welcome you back again - this time on a lower floor.

10/10 – Hervorragend

Joseph

Gut: Personal & Service und Zustand der Unterkunft
The hotel was nice. However the area is depressed
Aufenthalt von 2 Nächten im August 2023
Antwort von Susie am 1. Sept. 2023
Thank you Joseph for your review, we are glad that you enjoyed staying at Bell Channel Inn. As for the area we are located in, we like that our neighborhood is quiet as it is perfect for guests who wish to relax. We are far enough away from Port Lucaya's (sometimes) loud music at night, but still within walking distance for when you want to join in the fun. Our island is still showing signs here and there from the devastating Hurricane Dorian that flooded 80% of our island, but the island is bouncing back. The road we are located on is quiet and has a few unused properties, but it is mostly upscale condominiums and a new resort is being developed with luxury bungalows. Our property has an amazing restaurant and next to our property there is a nice bar and a small market & Café, where they do yoga as well. Overall, Bell Channel Inn is a great choice if you are looking for a quiet, quaint, family operated hotel, that believes in cleanliness and great customer service!We hope to welcome you back on your next visit to Freeport.

8/10 – Gut

Kirby

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A pleasant family hotel
Bell Channel Inn is close enough to the Port Lucaya Marketplace to walk there and close enough to the Lucaya Shopping Center to get groceries at Solomon’s with a taxi ride back (public bus service was unreliable). There’s a small pool on the property and lots of beach chairs. The restaurant on the third floor is open from 7:30 in the morning until 11 at night. The food was good and reasonably priced. The front desk staff was always helpful. The room was spacious with a comfortable bed, a small refrigerator and microwave (but no utensils), and a shower. The air conditioner and ceiling fan kept the room cool. There was a balcony with 2 chairs. The flat screen TV had a variety of American channels, some Bahamaian channels and music channels. The wifi coverage was spotty. It was good in the lobby and the restaurant but less reliable in my room at the end of the building. I found that the signal improved if I placed my mobile device close to the TV signal box but it went in and out constantly. E-mail and web surfing were OK but forget about streaming videos. I’m glad I stayed there.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Susie am 1. Juli 2023
Thank You Kirby for your honest and very detailed review of your stay here at Bell Channel Inn.We are happy to hear that you enjoyed your stay here and we hope that your review will help other travelers to evaluate if Bell Channel Inn is the right fit for their vacation! We appreciate you taking the time to write a review and we thank you for your feedback.We hope to welcome you back again soon!

10/10 – Hervorragend

Rob

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Walking distance to marina and great onsite restaurant.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Liz am 26. Juni 2023
Hi Rob,Thank you for your review.We are happy that you enjoyed your stay with us as well as our restaurant.We hope to see you back soon!

10/10 – Hervorragend

Carol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were very friendly and helpful.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Liz am 28. Mai 2023
Thank you for leaving a review.We are happy you enjoyed staying with us.We hope to see you back again.

10/10 – Hervorragend

Dwight

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great rate for an easy stay.
Booked a short trip, clean room and very comfortable. Check-In and check-out was very quick. Restaurant upstairs was very good.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Liz am 20. Mai 2023
Thank you for taking your time to write a review. We really appreciate it.We are happy you enjoyed your stay and hope to see you again.

10/10 – Hervorragend

Dennis

Aufenthalt von 1 Nacht im April 2023
Antwort von Susie am 30. Apr. 2023
Thank you Dennis for your 10 out of 10 review! We are thrilled that you had a great time while staying with us!

8/10 – Gut

Valencia

Gut: Sauberkeit und Personal & Service
The staff is very friendly and helpful, the restaurant have very good drinks and food. I understand they are still repairing from Dorian. Please keep updating. I Wish they had some type of entertainment or activity poolside.
Aufenthalt von 5 Nächten im April 2023
Antwort von Susie am 17. Apr. 2023
Thank you for taking the time to write a review!We appreciate your feedback regarding poolside activities.Bell Channel Inn is now the new home of GB Line Dancers, so we proudly offer line dance classes by the pool a couple times a week (There are beginner classes open to anyone to join, so ask us for updated schedule & pricing). Also we host a Spaghetti Western Line Dance Party the last Friday of each month, where we offer food, drinks and lots of dancing down by the pool - everyone is welcome!

10/10 – Hervorragend

john

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff. Cleanliness. Cleaning fee $22/night too high
Aufenthalt von 3 Nächten im März 2023
Antwort von Susie am 2. Apr. 2023
Thank you John for your 5/5 review, we are glad that you enjoyed your stay with us. Please allow me to explain that the 20 10% VAT (22) is not only a cleaning fee but is a combination of various fees such as power surcharge and the VAT tax as well. We thought it would be easier for our guests to calculate their final costs if we consolidate them under one term: “Service charge” instead of having a long list of additional fees, like a lot of other hotels have. Thank you for bringing that up, thus giving us an opportunity to explain what that fee entails. Again, thank you for taking the time to write a review and giving us a 5/5 for your stay!

10/10 – Hervorragend

Beth

Aufenthalt von 1 Nacht im März 2023
Antwort von Susie am 11. Apr. 2023
Thank you Beth for your 5 star review!!We appreciate that you took the time to let future travelers know how much you enjoyed your stay with us! Have a great day!

10/10 – Hervorragend

Mario

Aufenthalt von 2 Nächten im März 2023
Antwort von Susie am 18. März 2023
Thank you Mario for your 10/10 rating - we are thrilled to know that you enjoyed your stay with us! We hope to welcome you back again soon!

10/10 – Hervorragend

Lee

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The people were very friendly and helpful.
Aufenthalt von 5 Nächten im März 2023
Antwort von Susie am 13. März 2023
Dear Lee,Thank you for your 5 star review!We really appreciate that you took the time to leave your review, so that other travelers can benefit from knowing your experience with us.We are happy to know that you enjoyed your stay with us and we hope to welcome you back again soon!

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay, clean, comfortable and good food!
Very clean. We just asked for fresh towels after the first night and they cleaned entire room and changed bed covers! Great view of harbor. Restaurant on site with very good food, especially breakfast. You get a free Bahamian drink with your stay! I would definately go back.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Susie am 22. Feb. 2023
Thank you for your 10/10 rating - we are so happy to hear that you enjoyed your stay with us!

10/10 – Hervorragend

Lars

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fint sted
Blot et kort ophold på 2 nætter men fint sted og god mad i deres restaurent. Meget stort værelse. Og så er det en dansker der har stedet :-)
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Lisbeth am 22. Feb. 2023
Hej Lars,Mange tak for din 10/10 rating. Det var hyggeligt at møde dig. Håber at vi ses igen!

2/10 – Ungenügend

Andrew C.

Aufenthalt von 7 Nächten im Januar 2023
Antwort von Susie am 17. März 2023
Dear Andrew C,I am very sorry to see that we did not live up to your expectations - I would love to know what happened, so we could have a change to redeem ourselves. I hope you will give us a second change.Kind regards

10/10 – Hervorragend

Scott Ray

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
People were super friendly and helpful. Restaurant upstairs was nice and food was very good reasonably priced.
Aufenthalt von 9 Nächten im Juli 2022
Antwort von Liz am 23. Juli 2022
Thank you so much for your 5 out of 5 rating. We are happy to hear that you enjoyed your experience with us at Bell Channel Inn and Upstairs on the Bay. We hope to see you back again.

10/10 – Hervorragend

Edward

Aufenthalt von 2 Nächten im Juni 2022
Antwort von Susie am 20. Juni 2022
Thank you for the 10/10 review!!! Nothing makes us happier than hearing that our guest(s) have had a wonderful time while staying with us and while vacationing in Freeport! Thanks again for taking the time to share your experience with everyone! We hope to welcome you back again soon.

8/10 – Gut

jeffery

Aufenthalt von 2 Nächten im Mai 2022
Antwort von Susie am 4. Mai 2022
Thank you Jeffery for taking the time to leave a review! We are happy to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

8/10 – Gut

Serge

Aufenthalt von 1 Nacht im April 2022
Antwort von Susie am 20. Juni 2022
Thank you Serge for taking the time to review your stay with us! We are happy to see that you enjoyed your stay with us and hope to welcome you back again!

10/10 – Hervorragend

Yves

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2022
Antwort von Susie am 4. Mai 2022
Thank you so much for your 10/10 rating!!! We are thrilled to hear that you loved your stay with us! We hope to welcome you back again soon.

8/10 – Gut

Jim

Gut: Sauberkeit und Personal & Service
Nice place. Nice staff. Fixtures like shower and toilet not working well and everything a little thread-bare. Reasonable price. I wouldn’t hesitate to recommend it to someone if they asked.
Aufenthalt von 3 Nächten im März 2022
Antwort von Susie am 16. März 2022
Hi Jim, Thank you for taking the time to write a review. I will go back and see which room you were in, so ensure that the issue with the fixtures that you mentioned, have been fixed. We are glad to hear that overall you had a great stay and you would recommend us to your friends! It was a pleasure having you here and we hope to welcome you back again soon!

10/10 – Hervorragend

Raphael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
tres bon établissement. tres bien situé, le bar restaurant a l'etage est super pratique et surtout super bon avec un staff tres amicale. un seul point noir : le centre de plongee est fermé.
Aufenthalt von 7 Nächten im Dezember 2021
Antwort von Susie am 6. Jan. 2022
Thank you so much for your 5 star review - we really appreciate it! We are so glad that you enjoyed your stay with us… yes the dive center unfortunately had to close its doors due to Covid. We will happily help you to find another dive center or help you to book any other tour that may interest you. Hope to see you back soon!

8/10 – Gut

Juliette

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was good. Property clean and service was good.
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Susie am 2. Jan. 2022
Thank you for your review! We are glad that you enjoyed your stay with us!

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff at the Inn are amazing. Early check in since our plane was 4 hours before check in time. Housekeeping always wanting to know what was needed in the room and brought every day. One of the staff offered to take us and bring us back to a local fish fry. On site tour guide that can take you anywhere on the island for a reasonable fee. On site restaurant superb. Prices reasonable. Room spacious. Bed comfy. Air conditioning and ceiling fan kept room very comfortable. Coffee maker with coffee provided daily. Fridge and microwave as well. All rooms have beautiful view of Bell Chanel. Pool and pool deck well maintained. Ice plentiful. Quiet safe area. Market place and public beach 15 to 20 minute easy flat walk. Diving was not available at resort as advertised and apparently will be in future. However staff hooked us up with Grand Bahama scuba who came and got us and dropped us back off with no problem and a very short ride.
Aufenthalt von 7 Nächten im Oktober 2021
Antwort von Susie am 27. Okt. 2021
Thank you John for taking the time to write such a thorough review! We are delighted that you enjoyed staying with us and it was indeed a pleasure to host you and your wife for your anniversary! I am sure your review will help a lot of travelers who are deciding if Bell Channel Inn is the right fit for their trip to Freeport! Thanks again… your review means a lot to us!

10/10 – Hervorragend

Ladicia

Aufenthalt von 3 Nächten im Juli 2021

4/10 – Schlecht

Rui

Aufenthalt von 1 Nacht im Juli 2021
Antwort von Susie am 21. Juli 2021
We are sorry to see that something did not live up to your expectations. We would have loved a chance to make it right!

8/10 – Gut

bradley

Aufenthalt von 3 Nächten im Mai 2021
Antwort von Susie am 31. Mai 2021
Thank you for taking the time to rate your stay with us! We are happy to know that you enjoyed your stay!

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I guess you get what you pay for? Honestly just needed a place to rest my head for a few days while hanging out with family who live on the island. The room was a bit dirty behind the night stand. Balcony was dirty as well. Sheets and comforter on one of the beds had stains on it. Restaurant upstairs closes at 10 due to a curfew set in place, verbiage on site and online still show it’s open until 11 which can be deceiving to people staying there and don’t know about the curfew. The restaurant food for breakfast and staff were great though! Location is great, close to Port Lucaya. This won’t be my first location of choice in the future sadly.
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Susie am 28. Mai 2021
Thank you for taking the time to rate your experience. Firstly, I would like to apologize and also thank you for pointing out that our signage onsite is not adequate. I will personally ensure that everything is updated both onsite and online. I am glad that you liked the restaurant and our location. I would love it if you gave us a second chance!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the balcony view, room and bed was very comfortable. Parking was a challenge.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Susie am 22. Feb. 2020
Thank you for you kind words! We are happy to hear that you loved your stay with us. We apologize for the inconvenience with finding parking. Our restaurant is quite a local hot spot on the island, which is why we have acquired more parking across the street. Thank you for taking the time to leave a review. We hope to welcome you back again soon!

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 8 Nächten im August 2019
Antwort von Susie am 4. Okt. 2019
Thank you for taking the time to post your review!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2019
Antwort von Bell Channel Inn am 19. Aug. 2019
Thank you for your awesome review.