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Bewertungen von Sleep Inn Frederick

2.5 out of 5
Sleep Inn Frederick
5361 Spectrum Dr, Frederick, MD

Bewertungen

7,6

Gut

327 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
352 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
159 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
87 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
76 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

7,0/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Frank

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2018

8/10 – Gut

Heike, Germany

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
nice hotel
+++++++++++++++++ nice and modern Hotel quiet room quick check in clean
Aufenthalt von 1 Nacht im Juli 2017

8/10 – Gut

Tony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Richard, Bel Air

Mit dem Partner gereist
Very basic accommodation.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Limarie

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was not what I expected from the pictures that were online. The rooms had a funny smell and the bathroom was super duper small and the closet also. It was very poor quality.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

John

Gut: Ausstattung
privacy curtain didnt block view from outside. ok on upper floors, not ground floor. Bath vent fan bearing making a lot of noise. reserved room wasnt made up. was shifted to another. Due for a remodel
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Tyler

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
first room we received had bedbugs on the third floor. Asked for another room due to it not being refundable the front desk happily gave me another room on another floor that room was okay. Dirty carpets and smelled funny but we stayed anyways.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Colin

Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Jessica

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

opanin

Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im April 2024

4/10 – Schlecht

Heaven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Room was in a sorry state when we received it.
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Jonathan

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
My toilet didn't work.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Donna

Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 15. Mai 2024
Dear Donna,Thank you so much for your fantastic five-star review! We are delighted to hear that you had a great stay with us. Your positive feedback is very much appreciated and will be shared with our team.We look forward to welcoming you back in the future. If there is anything we can do to make your next visit even better, please don't hesitate to let us know.Sincerely,

8/10 – Gut

Caleb, Coltons Point

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good overall but no fan in restroom which causes humidity issues and walls are somewhat thin.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Gary

C
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms are pleasant. Everything but the tv worked, which is not very Important to me, but it might be to others.
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Russell

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Edward

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 28. Feb. 2024
Thank you Mr Edward ,We are pleased that you enjoy staying with us .

4/10 – Schlecht

Wendy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not a happy customer
There was MOLD in the bathroom and NO HEAT. My daughter is HOGHLY ALLERGIC TO MOLD AND MILDEW!!
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Patrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is nice, room is clean.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 14. Jan. 2024
Dear Patrick,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you found our staff to be nice and the room to be clean. Providing a friendly and welcoming atmosphere, along with cleanliness, are top priorities for us.Your positive comments will be shared with our staff as it serves as motivation to continue delivering excellent service. We appreciate your choice to stay with us and look forward to welcoming you back on your next visit.If you have any specific suggestions or if there's anything we can do to make your future stays even more enjoyable, please feel free to let us know.Best regards,

8/10 – Gut

Florencia

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

ARTHUR

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 14. Jan. 2024
Dear Aruthur.Thank you for your 10 star review we hope to see you again soon.

10/10 – Hervorragend

Fazalhaq

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 14. Jan. 2024
Dear Fazaalhaq,Thank you for your five star review we look forward to serving you again .

10/10 – Hervorragend

Ben

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
GREAT CUSTOMER SERVICE. SUPER SAFE, AND UNUSUALLY AFFORDABLE FOR THE PRICE. THAT MANAGER WAS PROFESSIONALLY OUTSTANDING. GREAT PLACE TO STAY FOR THE PRICE
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 14. Jan. 2024
Dear Ben,Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you had a great stay and appreciated our excellent customer service. Ensuring the safety of our guests is a top priority for us, so we're delighted that you found our hotel to be super safe.It's fantastic to know that you found our prices unusually affordable for the quality of service and amenities provided. We take pride in offering value for money to our guests. We're also pleased to hear that our manager's professionalism stood out during your stay.Thank you for choosing to stay with us and for sharing your feedback. We look forward to welcoming you back for another excellent experience in the future.Best regards,

10/10 – Hervorragend

nayeli

Mit dem Partner gereist
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 14. Jan. 2024
Dear Nayeli,Thank you for your feedback we hope to see you again soon.

10/10 – Hervorragend

Nicole

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful Stay
Rooms very clean. Breakfast decent. A protein option of bacon, sausage is an addition that comfort inn hotels should consider. That would be my only minor complaint. Other than That very nice stay and excellent customer Service !
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 14. Jan. 2024
Dear Nicole,Thank you for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found the rooms very clean and enjoyed the decent breakfast. Your suggestion regarding the addition of a protein option like bacon or sausage is appreciated, and we'll certainly consider it for future improvements.We're thrilled that you had a very nice stay and experienced excellent customer service. Our team works hard to provide a comfortable and enjoyable experience for our guests, and your positive comments motivate us to continue delivering exceptional service.Thank you again for choosing our hotel, and we look forward to welcoming you back on your next visit.Best regards,

6/10 – Okay

Kimberly

Mit der Familie gereist
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Lynwood

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really liked the standup shower.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 19. Dez. 2023
Dear Lynwood ,Thank you for your feedback we are pleased you enjoyed the stand up shower and hope to see you again soon.

10/10 – Hervorragend

ARTHUR

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 19. Dez. 2023
Arthur, Thank you so much for taking time out to review our hotel we are pleased you enjoyed your stay and hope to see you again soon.

10/10 – Hervorragend

Kim

Mit der Familie gereist
Gut: Ausstattung
It was clean and staff was friendly! Only bad thing, there was blood on the mattress and not a small drop.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 19. Dez. 2023
Dear Kim,Thank you for your feedback my apologies for the blood found on the mattress rest assured we will be looking into this and making sure that this will not happen again.

10/10 – Hervorragend

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean and comfortable. Conveniently close to the MARC station, as well.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 13. Dez. 2023
Dear John,Thank you for your kind words! We're thrilled to hear that you found our hotel very clean, comfortable, and conveniently located near the MARC station. We hope to welcome you back soon for another enjoyable stay.Best regards,

8/10 – Gut

Otgo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von General Manager am 13. Dez. 2023
Dear Otgo,Thank you for your feedback we are glad you enjoyed your stay with us and we hope to see you again soon.

10/10 – Hervorragend

Steven, olney

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 14. Jan. 2024
Dear Steven,Thank you for your feedback.

10/10 – Hervorragend

Colman

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 13. Dez. 2023
Dear Colman,Thank you for the fantastic 5 out of 5 rating! We appreciate your support and hope to welcome you back soon.Best regards,

8/10 – Gut

Francine

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 13. Dez. 2023
Dear Francine,Thank you for your feedback and the rating of 8 out of 10. We're glad you enjoyed your stay and hope to make your next visit even better.Best regards,

8/10 – Gut

barbara

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The front desk staff were wonderful. The hotel is showing sign of aging but was kept meticulously clean. Easy parking in well lighted areas. Located within walking distance of dining and shopping. Frederick is a beautiful town with a rich history. The downtown has walking paths and has its winter lights with festive boats along Carroll Creek.
Aufenthalt von 4 Nächten im November 2023
Antwort von General Manager am 13. Dez. 2023
Dear Barbara,Thank you for your kind words about our front desk staff and for sharing your experience. We appreciate your feedback and hope to welcome you back soon to enjoy more of Frederick's charm and history.Best regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Decent place to stay on a stopover
I stayed here for one night on my way down to DC for an early morning flight. Room met my needs and it's next door to a Wawa so I was able to grab some quick food before driving down to DC.
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 13. Dez. 2023
Dear Valued Guest,Thank you for staying with us and sharing your experience. We're glad to hear that our hotel met your needs and that our location near Wawa was convenient for your quick food stop before heading to DC. We hope to welcome you back in the future for another pleasant stay.Warm regards,

6/10 – Okay

Lakshmanakumar

Gut: Sauberkeit
Aufenthalt von 5 Nächten im November 2023

2/10 – Ungenügend

sai

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Francois

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent hotel for the price
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 29. Nov. 2023
Francois,Thank you so much for your feedback please come stay with us again in the future.

8/10 – Gut

Rebecca

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Air conditioner did not work! Crakes in tile on the floor Only stand up shower Pictures not accurate
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 29. Nov. 2023
Rebecca.Thank you for your feedback most room do only have a stand up shower the only rooms with a tub are handicap rooms .

8/10 – Gut

MANGENA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
ALL.GOOD
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 29. Nov. 2023
Thank you for your feedback we hope to see you again soon.

6/10 – Okay

Érik

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lors de la réservation il était mentionné 2 grands lits, par contre il s'agissait de 2 lits doubles.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

devin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is amazing the Staff is Overly Nice, and very Helpful. Hotel is clean, and spacious. Eric B the receptionist is phenomenal. Goes Above & Beyond!!!!
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 25. Nov. 2023
Hi Devin,That's fantastic to hear! It sounds like you had an incredible experience at the hotel. Having a helpful and accommodating staff can truly make a stay memorable. It's wonderful that Eric B, the front desk agent, went above and beyond to make your stay special. Clean and spacious accommodations also add so much to the overall comfort. Thanks for sharing your positive feedback! If you have any other great experiences or recommendations from your stay, feel free to share.

8/10 – Gut

Lauren M

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good budget hotel
This is a pleasant budget hotel. The staff is great, the rooms are very clean and comfortable. No frills, but the price is excellent. My only concern - the hotel is tucked away at the very end of a commercial street, half behind a car wash. The lot is well lit, but I was a little anxious parking and walking to the hotel alone after dark. The neighborhood doesn’t seem dangerous and everything was fine. Just something to consider.
Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 25. Nov. 2023
Hi Lauren,Thank you for sharing your thoughts on your stay at the Sleep Inn hotel. It's wonderful to hear that you found the staff to be great and the rooms clean and comfortable. Your insights into the hotel's location are valuable for future guests. While the hotel may offer an excellent price and a pleasant experience, your mention about its placement at the end of a commercial street behind a car wash is definitely something to consider, especially for solo travelers at night. It's reassuring to know that despite your initial concerns, everything turned out fine and the neighborhood seemed safe.Your perspective is helpful for others who might value this information when making their accommodation choices. If you have any other tips or insights from your stay, they would be greatly appreciated!

10/10 – Hervorragend

rosalia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 29. Nov. 2023
Thank you Rosalia we hope to see you again soon.

2/10 – Ungenügend

Jianna

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The most unpleasant stay !!
They had bed bugs and staff says they can’t do anything manager and staff are inappropriate and never behind the counter also they will charge your card for extra nights so definitely check bank statements
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Reynald

Mit der Familie gereist
Gut: Ausstattung
Climatiseur bruyant. Petit écran TV. Déjeuner très minimal.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 9. Nov. 2023
Dear John , Thank you for your review we hope to see you again soon.

4/10 – Schlecht

Caitlin

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 31. Okt. 2023
Dear Caitlin,Thank you for your feedback. We appreciate your honesty and will use it to improve our services.Best regards,General Manager